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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19381 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Far from being perfect

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2021
  • Whittier, CA

Don't expect to walk into a perfect home. The builders needed to pay closer attention to the details. I've had a lot of issues. Wrong door handles, non working garage lights, leak in the pipe, uninstalled hoses and unleveled doors. It's frustrating to address all of these issues with different departments.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

I like the all included

  • LUCY M.
  • Verified HomeBuyer
  • December 10, 2021
  • Pahrump, NV

I first became acquainted with Lennar when I moved from the East to west coast and settled in Las Vegas. I like the homes and use of space. I just brought my second Lennar home and I see the same issues. The first one is the entry way into the master bedroom is always smaller than the rest of the other door ways always making it hard to move furniture into the room. There is always a little space then the entry way. Also some of the electrical outlet and switches are always in the wrong spaces. I did have some issues once I moved in but they were fixed as soon as they were pointed out. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - Spec house.

  • Edward P.
  • Verified HomeBuyer
  • December 10, 2021
  • Princeton, TX

Spec house. Know what you’re buying, lennar is there for money.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Lennar - Constant staff turnover and poor communications.

  • Donald D.
  • Verified HomeBuyer
  • December 09, 2021
  • Troutman, NC

Constant staff turnover and poor communications.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Lennar - Our experience hasn’t been exceptional; however it has been a

  • Jamie B.
  • Verified HomeBuyer
  • December 08, 2021
  • Johns Island, SC

Our experience hasn’t been exceptional; however it has been a learning experience.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - I wish it was better overall a lot of stress and you guys never

  • Vance M.
  • Verified HomeBuyer
  • December 07, 2021
  • Aberdeen, MD

I wish it was better overall a lot of stress and you guys never fix what we ask y’all to fix

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - You need to check every area in the house, many items were not

  • Donna S.
  • Verified HomeBuyer
  • December 01, 2021
  • Fort Myers, FL

You need to check every area in the house, many items were not completed

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

Lennar - Compared to the stories we have heard from people dealing with

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2021
  • Anna, TX

Compared to the stories we have heard from people dealing with other builders in town, we don't have much to complain about. However, you can see where they used subpar materials and cut corners to meet deadlines.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - Make sure you ask questions.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Crandall, TX

Make sure you ask questions.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - They use wood frame which is why I gave a low grade on quality

  • Lesly R.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Dora, FL

They use wood frame which is why I gave a low grade on quality of materials. This being florida block homes survive better in extreme weather conditions.

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Easy to communicate with the sales

  • Weng W.
  • Verified HomeBuyer
  • November 30, 2021
  • Sun City Center, FL

Easy to communicate with the sales

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Brandon from warranty dept helped in resolving issues but the quality of workmanship is very below average.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Charlotte, NC

What you see (model home) is not what you get. Have a professional home inspector look into the quality of home before you sign closing docs and get issues resolved.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

We chose Lennar because we knew what the price was going to be not having to go to a design center and being priced out

  • Michael C.
  • Verified HomeBuyer
  • November 25, 2021
  • Buckeye, AZ

We felt fortunate to be drawn in the lottery. Many people were not. Build took two. Oaths longer than expected, but with Covid we were not surprised. Disappointed with the quality. On closing day they were still doing last minute items. A lot of items had to be put on a punch list! We were told at our one week prior to close that the house would be pristine. It wasn’t! Paint many spots on floor. Window blinds missing, paint touchups not done. Door trim missing in areas. Grout smears everywhere on bathroom kitchen tiles and bathroom tiles. It took about three months for most issues to be ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Dishonesty

  • Michael M.
  • Verified HomeBuyer
  • November 25, 2021
  • Thornton, CO

I asked the Lennar construction manager if Lennar would put in frames/support for ceiling fans for the back deck. The response was " Normally we don't customize homes, but thats not a big deal. We can handle that. Three times during the construction, I reminded him. On the walkthrough I asked about the ceiling fan supports. His response was "Lennar doesn't do that. If he would have been honest. I could have had the supports put in myself while the soffit was still open.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Do not finance with Lennar

  • Stefanie E.
  • Verified HomeBuyer
  • November 24, 2021
  • Fontana, CA

The sales team and home care team have been great. Beautiful home with minor issues after move-in that were taken care of quickly. The Lennar Mortgage is incredibly shady. Worked with the mortgage team for over eight months. Terrible communicators with even worse work ethics. Tried to take our house back at the last minute due to errors on their part that could have been solved but they refused to try to work with us. Forced to threaten legal action before we were heard and given a chance to find a new mortgage company less than 24 hours before we were to sign documents. Stay away from Lennar ...

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 1

Wouldn’t do it again…

  • Thomas W.
  • Verified HomeBuyer
  • November 23, 2021
  • Woodbury, MN

Spent way too much for what I got. House is a mixed bag of nice amenities and cheap junk. It took way too long to finish.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Lennar overall is a good company.

  • Catherine T.
  • Verified HomeBuyer
  • November 23, 2021
  • Apex, NC

Lennar overall is a good company. The construction manager we had was awesome!

Total Score 3


Quality 5

Trustworthiness 3

Value 3

Responsiveness 3

We used to live in NY. This builder has earned a find reputation in the east coast, but down south, the quality of labors seems a little bit different.

  • Wanlin Y.
  • Verified HomeBuyer
  • November 18, 2021
  • Kissimmee, FL

The system to file Repair Request online within one year warranty is convenient and response is kind of quick, but may be the large quantity and pandemic time, the request fixing cases time are waiting too long. As buyer stand point, we want to buy a good quality and ready to live the brand new home without any worry, not by having technicians to the house back and forth. Basically, I love this builder and my house design, but that will be perfect if no rush closing and less request repairs after closed.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Not amazing, not awful.

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2021
  • Johns Island, SC

Our home is beautiful and I'm grateful to be here. Having said that, there is some inflexibility with the company in general. Despite an 11-month timeframe between contract signing and closing, we weren't allowed to add a bathtub when we asked just a few weeks after signing. We had a leak due to anchors for closet shelves being screwed into the stack (drain line from upstairs) that required floor and sheetrock removal. HVAC wasn't quite right and has required a few visits. Tile is in place, but the grout is weird and nothing is exactly level. I suspect our other issues are common with ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Go with a builder who offers options.

  • Toni G.
  • Verified HomeBuyer
  • November 16, 2021
  • Commerce City, CO

Go with a builder who offers options.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 5

Lennar - There is cheap wood fencing

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2021
  • San Antonio, TX

There is cheap wood fencing

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 5

Keep your eyes open

  • Terry P.
  • Verified HomeBuyer
  • November 12, 2021
  • Longs, SC

Read and understand everything line of the contract.Use your attorneys for closing do follow up.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Customer Sales and Service Outstanding

  • Kim W.
  • Verified HomeBuyer
  • November 10, 2021
  • Bonita Springs, FL

Purchasing my home the Lennar homes was positive especially in dealing with our sales and customer service support teams. My sales representative Susie and my customer care representative Mark are outstanding people to work with!

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 5

Lennar - They used to be very attentive but with the housing boom they

  • Anonymous
  • Verified HomeBuyer
  • November 09, 2021
  • Oceanside, CA

They used to be very attentive but with the housing boom they have forgotten about their customers and how to treat people.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Maybe my expectations are too high

  • Carlos S.
  • Verified HomeBuyer
  • November 09, 2021
  • Black Diamond, WA

Some finishes are not excellent but the price paid was even raised during the purchase. The experience as buyer: very poor The house: normal, average The price: very high

Total Score 3


Quality 4

Trustworthiness 4

Value 2

Responsiveness 3

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