Lennar Reviews

Horrible experience. If it wasn't for the good Floorplan we would have walked away! Very very poor workmanship. There isn't a wall straight in the house. No craftsmanship. Don't buy Lennar!

Lennar is prompt with service and very responsive. However, we were not offered some of the items we requested in the house . Our choices of some items or materials were not offered. This gives us some apathy about the house !

We moved hoping to have a peaceful retirement home. While our Salesperson was very knowledgeable and did her best with purchasing, Construction was terrible. Our cabinets were installed crooked, cracked, broken due to lack of skill which caused our Stone to be unlevel. Our hood vent never showed up so they borrowed one from a different model that didn't fit. Our light fixtures were cracked and broken along with our bathroom mirror and we had a broken window for 4 months. Our Ring Doorbell was installed broken, our Pentair Motherboard for our pool was installed broken, our AC condensor fan was installed broken, our garage doors were crooked and wouldn't close or lock, our tree in front yard was planted with broken support and leaning, we had a hole in our lanai. Our construction mgr Tim was suppose to handle alot of these items but he lied, didn't return phone calls, and avoided us. We've been in our house 2 months and still have unresolved issues. I will say Warranty is the only thing that's keeping us SANE ! ... More

We are very happy with our new Lennar home. The floor plan, design of the neighborhood, and and design elements inside and out are very nice. The energy efficient features are great. We would do it all over again.

Great experience getting a home right away and approved. However, the Fridgeaire fridge started leaking at the bottom the week we moved in. We placed a couple tickets in to have it looked at & no response from Lennar about fixing the issue or replacing our brand new fridge. Lennar said it’s a known issue that the fridge’s ice machines leak.

Ease of using Lennar Realtors, Mortgage and Title services made the whole process easy. Compared rates with other loaners and Lennar was the best deal

Don't Trust...Typical sales pitch...anything for a sale or commission

My experience with the property manager of my new development was not a pleasant one. I was unable to reach him most of the time and when I did he was very short with me as if I was inconveniencing him with my questions. I also experienced a huge delay in my closing time which was due to covid but when I did close one of the window fixtures had still not been put on the home and is currently still missing. My Lennar loan officer on the other hand was amazing and provided me with all the information I needed and the construction team has also been very responsive.

AC was replaced first week. Interior doors wrong size, warped and/or installed wrong. "LVP" that came with the home is NOT LVP...it's simply linoleum cut into strips...3mm thickness, and peeling up in areas. Corner of gutters leak. Landscaping never finished...sprinklers are laying on top of the grass shooting into the street or trees....weve been in the house 2 months. Garage door keeps popping when it opens, because it likely was installed wrong... wire reel assembling came unhooked so it would not close. Large patches in the walls where looks like the electrician or plumber had to go in to make repairs after walls were up...then they used the cheap cannister texture to cover it up so you can see every patch. Granite countertops are badly pitted due to cheap cutting/polishing method. Many more issues i could list and everyone on our street has the same complaints/issues, so this is the norm for Lennar. This is what you get for $354k when you buy a home from Lennar....a house that feels like a renovated rental property...and good luck getting anyone to respond to problems. We'll be battling with then for the next year to get all this fixed, and likely will end up doing it ourselves just to make sure it's done right. ... More

Lennar has yet to address the pinch list items after closing, I have tried to get the punch list but I have yet to receive it.

Slow to no follow up to correct or repair issues Very poor instruction on appliances,thermostat,irrigation system,ring alarm system Most items are not high end and workmanship is below par

Aaron was phenomenal and has done all that he can to try and make the best of an unpleasant experience; he has truly been the only Lennar representative who values customer service and should be moved into a position of higher responsibility. The remainder of our experience has been wrought with nothing but frustration with Lennar blaming trade partners, the market, etc. I would never recommend a Lennar home and we have purchased two in here last year with a similar experience.

Was literally told during NHO walk I cannot postpone closing as home was not completed. Here we are 65 days after closing with same issues from NHO walk. Constantly told things which are lies,

We are excited about our new home and place. This is our first house, and we can't compare with others builder, but Lennar is the best.

Small things which are very important are not being taken care of Rajendra

This was by far the worst experience purchasing a new home with any new builder and the worst interior finish of any new home we have purchased over the last decade. Issues started right after signing the contract - a home that was listed as “quick move in” suddenly was only available only 3 months later and then eventually was closed after 7 months. I had 3 rate lock extensions. After we closed the home, the house was essentially delivered as unfinished. There were (and still are) unfinished drywall, trim, paint, hardware, electrical and concrete issues. Drywall finish is so bad that it looks like an amateur job. There are at least 50 drywall punch list items some that are visible from 6 feet away. Electrical issues range from mis connected light switches to the CAT5 cable not protruding to the exterior. Paint job is splotchy and we will be contracting with a painter to refinish the paint at our own personal expense (Lennar doesn’t cover paint finish). The handrails are not polished and the stain is half done (looks like one coat). The countertops were not cleaned (they still have builder notes , markings on them). Doors are fixed haphazardly and some of them stick out of their jamb (Lennar will not cover under warranty because they are still “functional”). Cabinets and drawers are also fixed amateurishly with zero alignment amongst cabinets and drawers - again it’s not covered under warranty since they are functional (but not aesthetic). A chunk of concrete in front of the garage is missing - surprised that their construction super missed it. And cherry on top is that they painted right on top of it. Essentially workmanship is horrible (and they acknowledge but won’t do anything about it because they are aesthetic). When requesting warranty be prepared to wait a long time for repairs. The only good thing is that their employees try to cover for what I believe is their overall corporate directive to build as many shabby houses as possible to cash in on the boom before the bust. The exterior looks okay from what we can tell. Our advice: Do not give inspection a skip and write up as many items as possible during the walk through. Don’t be shy on writing even minor things up. Once it’s in the punch list it’s easier to get it repaired - if not, good luck. Better yet wait for the market to settle and buy a better home. ... More

Lennar specializes in poor workmanships. They do the bare minimum. which is very disappointed.. They should invest in better subcontractors.

Lennar was fantastic from start to finish. No project is without issues but everything was addressed in a timely manner. Grateful to Cory, Harry, Jenny and the whole crew.

Terrible experience the base boards and the foundation of the home wasn't sealed. Some of the trims in the house have spaces and are uneven. Some areas of the house didn't get painted on the outside. So many gaps in the foundation of the home that bugs get into. Just horrible overall experience. I wouldn't recommend lennar to anyone.

I would say we didnt have the best experience. The day of closing not everything was completed. Keith our builder told us to contact him if we have any issues instead of going through Lennar costumer service. We would reach out to him and get no response. I have also heard he has been let go of the company. We are still dealing with issues on our home that have not been resolved.

Overall the process of booking home was smooth but after that it was a train wreck. Nobody, I mean nobody bothered to communicate when home would be completed. It was only after asking them almost once week they would reveal how long the delays are. My interest rate went up 50% during this time. What a shame. After closing, it took 6 weeks to take care of very minor issues. Things like paint touch ups took long time even though they were painting next door. I will think twice before buying from Lennar again.

I am real estate professional and sell over $30 million in real estate each year. The entire transaction has been terrible. Zero to very little communication, lack of communication between trades and parties, so many outstanding issues. Title was terrible and didn’t do half of the things they were supposed to do. I strive really hard to give my customers a great experience. And honestly this was the total opposite of great. This was definitely a very disappointing transaction and I will make sure to express my concerns to future clients looking to build new construction that may have any desire to work with Lennar. You guys have to do better. ... More

The hard wood floors are not installed properly between the doors, some of the carpet in some of the rooms have lumps, front outside water faucet noisy when running, and still waiting on the back door screen door

My experience with Lennar during these turburlent times was much better than anticipated. I have purchased new construction from Toll Brothers (2 New homes) K Hov, DR Horton, and Del Webb. I always never seemed to choose Lennar "everythings' included" theory, as I DO LIKE to upgrade and customize. However, with today's chain supply issues this actually was a GOOD thing as the home was delivered in a timely manner. The sales rep, Gina, was fantastic and professional. The on site transition construction manger Alex is also great during my first thirty day transition. I will highly recommend to all!!! My only wish would to be allow to customize the home a little. ... More

Never meet sales associate, never had the immensities explain to me, was never told how to acquire the amenities. now at the closing the notary spent more time with me than Lennar’sl closing agent. The notary had no answers for any of my questions. When lennar’s closing agent finally arrived she could not answer questions that I had , probably into a bigger hurry to go to lunch. Now the house well prepared but lacked attention to the small details therefore I rate the house a 3.5 out a 5