Lennar Reviews

Sales and finance team, Great job. The construction team/process is not so great - be aware: 1 - When performing the final walkthrough, many items (paint, drywall, windows, appliances, cabinets, etc...) were incomplete or damaged. Most of the things were addressed before and after closing, but some were not; we reached out to Lennar multiple times, and we have not heard from them.

Do not expect quality when you buy from Lennar.

It’s bad experience, 1- everything was delayed 2- they charged a lot of selections we made for our house 3- purchase experience was bad customer service not was on time and we didn’t get to take picture with the first home keys,

We are happy to be in the home. However, we feel that a lot of corners were cut and we are very disappointed. There are stains on my rugs, lots of imperfections, our railing on our staircase is dangerously sharp, and more. Worst is the lack of response to requests to get things taken care of. Would like to have things rectified prior to our one year mark!

Lennar did not use the quality material and did not install enough studs to support the weight of the house. My kitchen area feels so shaky that I fear it might break some day - specially around the kitchen island area. I reached out to Lennar reps with the problem but all they offered is lip service. Not happy with the experience...

Lennar home models and layouts are superb. Also the process was not exhausting with too many choices like other builders do. But quality needs to be improved. Most of the home buyers don't know but I think Lennar cuts on things that customers really don't think of too much during the process which cost more to the customers later on. For example, 1. Not using conduit pipes for wiring 2. Not using standard cans light that are readily available in the market

Customer service very responsive but limited in what they could accomplish, who every over saw the house being built very poor, when we complained about the paint to the sub they sent out the answer was it was building grade paint and they new we would be repainting lots of hi tech items but most don't work at designed

Of all of the many Lennar people we dealt with, only one stands out as excellent. His name is Tom Drier.

I feel they rushed the preclosing inspection we marked a lot of items in the house thinking in a week when we do the closing day inspection everything would be done, we pulled up and there was a welcome home sign and balloons in the driveway. When we walked in very little was done so they have people coming and going to finish so we would close. It was totally rushed and mediocre job. The other upsetting thing was the backyard was not grades correctly and all around the back porch it floods. Still waiting for that to be corrected. They are building a house next to us and for 3 months there has been a 6 foot high mound of dirt in there backyard that we get to stare at when we are on the porch. We still have blue tape on kitchen cabinets where there are items that need attention. We called in September and the cabinet people said they are booked out till February. Although they are building homes that cabinets are going into everyday but they can’t take care of ours, Bottom line is Lennar needs to realize the customer deserves the attention of the builder till everything is completed. The follow up person was very good ( Edward) but they can only do so much seeing there are so many closings happening. ... More

I saved over $30,000 by having my flooring upgrade done by a private contractor after we closed escrow. Lennar should be more competitive. The interior paint was substandard as the good paint was not available. I had to have the entire interior repainted the day after I closed escrow. After 4 months, I'm waiting for screens.

The overall home value is okay but could be lower in price. Lennar staff has been helpful.

Better communication would go a long way in making satisfied customers. Our closing was delayed over 2 months with absolutely no communication from Lennar as to reason. House was still not ready / completed at walk through.

We've had many warranties since moving in and it seems that the home was rushed for moving date, which most areas marked weren't even done on moving day. Communication was never there since the beginning from start to finish. The obly good thing about the process was the guy who helped from Customer Care team.

i'd like other home buyers to Lennar does not keep to their word. There is still no amenities and we have been told for almost a year they were about to start and now at the beginning of 2022, we still have no amenities.

Home was behind build schedule on date of walkthrough, several unresolved issues with the home still need addressing even after 4 months living here.

Kyle’s was great. Outside of the great service he provided we’d never buy or recommend a Lennar home. Sloppy craftsmanship, poor communication, bullying sales leadership,

Knowledge and support from staff left something to be desired.

We are enjoying our new home and neighborhood and did have some positive experiences with Lennar. However, since we moved in 3 months ago we have noticed some problems with the workmanship. The paint job was especially sloppy. We also had problems with the Lennar Title Company giving us incorrect information at closing, and they would not respond to our emails requesting assistance concerning this incorrect information. These are some of the reasons that our overall rating is just average.

They make a lot of promises they don’t deliver! It took me 4 months to get our ice maker and dispenser to work after 3 service calls. It finally works. I still have blue tape on 3 of my cupboard that have not been addressed, after several emails and text. They sell your home as a “smart home”. However nothing is set up in your home so you have to do the leg work to make it a smart home that you purchased. Garage floor is bubbling up, painter never returns your text to schedule. Washer has had issues spinning. Waiting for warranty work January 5.

In good faith, I wouldn’t use Lennar as my home builder again. I’ve been in my home for four months and I’m still waiting to have construction issues resolved. Too stressful.

I think the workmanship is very poor quality I have had way to many problems to be in a brand new home it’s a nightmare but I can say that everything is being taken care of but if it was built right from start I would not have to be writing about it I came to Lennar for quality and I am disappointed.

Make sure you follow through when you receive work orders. This builder does not follow through, warrenties managers give you lots of lip. They don’t care. We still have several items in our 5 month old house not complete and or fixed. So far no one follows through. They don’t care.

Beware! If issues aren't addressed prior to closing, they may never get resolved! We have outdoor faucets that don't function, garage outlets that can't be used, and a front window that was cracked by flying construction site debry that we can't get fixed!!!

It was exciting watching our house be built.

Poor build quality and craftsmanship