Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17722 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - We are already selling our house as it’s not the right fit for
- Anonymous
- Verified HomeBuyer
- November 18, 2021
- Lino Lakes, MN
We are already selling our house as it’s not the right fit for us.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Lennar - While the home is beautiful, the quality is all basic builder
- Del K.
- Verified HomeBuyer
- November 17, 2021
- Camas, WA
While the home is beautiful, the quality is all basic builder grade and the care and attention promised by the sales end of the transaction quickly drops away after they receive your money. Questions post sale are often met with annoyance or passing it off to the next person and the next person.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - To soon to tell not all issues have been resolved.
- James B.
- Verified HomeBuyer
- November 17, 2021
- Venice, FL
To soon to tell not all issues have been resolved.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
They used the cheapest cost cutting procedures possible.
- Larry L.
- Verified HomeBuyer
- November 12, 2021
- Mount Dora, FL
From the exterior concrete work-to the interior design well below the value paid. Little things like ; switch for garbage disposal under sink, bathroom vanity no drawers, refrigerator in suite under sized, ext. builder should be embarrassed
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
The location of this community
- Dhaval P.
- Verified HomeBuyer
- November 09, 2021
- San Ramon, CA
Workmanship is poor. There are nails popping out of many cabinets, floors still left dirty with patches of dirt that are not washing off and many other day 1 issues that are not fixed even after 3 months.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Lennar - It Could of been better
- Anonymous
- Verified HomeBuyer
- November 09, 2021
- Wesley Chapel, FL
It Could of been better
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Lennar - Quality of home is not the greatest, we expected more for the
- Kanchana K.
- Verified HomeBuyer
- November 09, 2021
- Perry Hall, MD
Quality of home is not the greatest, we expected more for the price. The closing process was horrible and unprofessional. Our appliances as well as HVAC broke within the first 2 weeks of moving in. It took 2-3 weeks to get our refrigerator replaced. Can’t say i’m satisfied with Lennar.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Lennar - Really disappointed of the quality of my new home!
- Pavel D.
- Verified HomeBuyer
- November 09, 2021
- New Port Richey, FL
Really disappointed of the quality of my new home!
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Lennar - I've been overall happy with my brand new home.
- Anonymous
- Verified HomeBuyer
- November 02, 2021
- Las Vegas, NV
I've been overall happy with my brand new home. The only thing I think could be improved is their responsiveness and professionalism. I was told that every time a service call comes, they'll always call. The only 2 folks I ever got a call are the HVAC and the electrician. Other folks just show up without a heads up. Also, the follow up isn't as good either. I think they need to hire more people or be more on top of their service calls.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - We love the design of our house.
- Amy C.
- Verified HomeBuyer
- November 02, 2021
- Summerville, SC
We love the design of our house. We have been in our house for several month and have noticed a lot of things that were not up to a great standard.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Need more quality control.
- Anonymous
- Verified HomeBuyer
- October 29, 2021
- Charleston, SC
Make sure you do a thorough walk through. Have all items done before you close
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 2
Terrible customer care
- Shari W.
- Verified HomeBuyer
- October 29, 2021
- Lawrence Township, NJ
Everyone and everything is great until the close.
Lennar responded:
Hi Shari, thank you for your review. We would like to apologize for any issues you've experienced with Customer Care. If you have outstanding items requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Many items not completed at closing but the buyer is still required
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Lakewood Ranch, FL
Many items not completed at closing but the buyer is still required to close. A neighbor had to close without a certificate of occupancy. It has been 4 months since closing and many items have still not been resolved. Example of issues: Wrong carpeting, chipped mirrors and flooring, missing window sills, missing screens, scratches, chipped and gouges in kitchen granite countertop, floor tiles scratched, bent garage door. tiles missing on roof, vent not installed on outdoor grill, dirty grout in bathrooms, bent lanai frames. They are in such a rush to get the work done so they can close ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
on time closed.
- Vann C.
- Verified HomeBuyer
- October 27, 2021
- Las Vegas, NV
House looks nice and style but thats about it. when it comes to other things, it didnt amaze me a whole lot. Issue after issue and wasnt all smooth. Communication could be improve a little better with warranty services now that we are into 4 months residing in the house. Sadly but it is what it is.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Lennar - Do a thorough walk through, expect many discrepancies.
- Anonymous
- Verified HomeBuyer
- October 22, 2021
- Chula Vista, CA
Do a thorough walk through, expect many discrepancies.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 4
simple things over looked due to speed of build
- Robert H.
- Verified HomeBuyer
- October 22, 2021
- Longs, SC
I have walls that are not straight and bow out. The finish work with bot the drywall and paint is terrible. You can feel under the carpet how uneven the subfloor is. I was missing the power cable that wires the tankless hot water heater to the house so we had no hot water when we moved in. The HVAC unit was installed incorrectly, had to have the HVAC company back twice to fix. Drywalled over the light switch in the hall.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Poor comunication
- Donna W.
- Verified HomeBuyer
- October 21, 2021
- Fort Myers, FL
When purchasing my new home at Lennar what was presented to me was not what was delivered
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
We have issues that were never corrected after walk through
- Randall A.
- Verified HomeBuyer
- October 21, 2021
- Punta Gorda, FL
Poor follow up. The construction manager and his team must be more important than the home buyers. A customer service manager followed up by telling us to put work orders into Lennar’s website. Shameful.
Total Score 3
Quality 3
Trustworthiness 1
Value 5
Responsiveness 1
Lennar - My wife and I were excited to be moving into our brand new home.
- James T.
- Verified HomeBuyer
- October 20, 2021
- Crosby, TX
My wife and I were excited to be moving into our brand new home. Once we moved in that excitement changed fast. We started to notice things we didn’t notice in the walkthrough. Baseboards not being caulked, paint on the floor and all over the baseboards. Glue from the floor coming up everywhere. The floor was put together badly. The carpet was just thrown down. Never swept before laying the carpet. There are many more things. I would not recommend lennar
Total Score 3
Quality 2
Trustworthiness 1
Value 1
Responsiveness 4
Would not purchase from Lennar again.
- Scott H.
- Verified HomeBuyer
- October 19, 2021
- Las Vegas, NV
I have sold homes in Las Vegas since 1994 and was very disappointed in the home buying purchase.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - Check and inspect thoroughly before signing,I believe the property
- Ratnakar S.
- Verified HomeBuyer
- October 19, 2021
- Mount Holly, NC
Check and inspect thoroughly before signing, I believe the property is over priced
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Lack of customer service after the fact.
- Virginia B.
- Verified HomeBuyer
- October 19, 2021
- Algonquin, IL
Initial purchase seemed ok but after the fact when needing help and things fixed it’s like pulling teeth to get things fixed or made right.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Location
- Evelyn V.
- Verified HomeBuyer
- October 14, 2021
- Raleigh, NC
Building too fast craftmanship and the inside details not living up to the Lennar name. I was so excited about moving, I love the floor plan and the community just some major misses on the building standards and interior standards.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Communication is an area that Lennar needs to work on.
- April H.
- Verified HomeBuyer
- October 11, 2021
- San Diego, CA
Communication is an area that Lennar needs to work on. We closed on our house in June. We are still waiting for the garage door to be replaced, it was noted at the closing. We have also had problems with all of the AC units and can't get anyone to call us regarding these issues. We are now receiving notice from our lender that our address does not exist with the San Diego Tax Assessor's office. They do not know who to pay our taxes to.
Total Score 3
Quality 3
Trustworthiness 1
Value 5
Responsiveness 1
Claude Vann, my builder, has an excellent relationship with his buyers.
- Robert J.
- Verified HomeBuyer
- October 05, 2021
- Sharpsburg, GA
Once you get the CO and move in, the work that should have been fixed was not completed on our home. I plan to start with work order for each of the items not completed.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
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