Lennar Reviews

My biggest gripe so far is the quality of the paint and surface finishes both inside and out. The interior paint is a powder or chalk type paint, which CANNOT be cleaned. If your kids touch the walls, prepare to repaint. The drywall texturing was cheaply done and has many flaws and clumps in the material, which chip and flake off. I will say that Lennar was honest about this and warned me that they really do slap it together and cut costs on paint and finish. While i dont dispute the overall value and service, i would respect them more if they used better paint in a family home.

The landscaping is not great. Our tree fell over twice and had to be replanted. Part of our property line has washed away because they didn’t put erosion barrier up and so a fifteen foot section of our sod has been washed under causing big holes in the back yard. They supposedly fixed it twice but it’s still there.

Be more attentive to details when it comes to painting job, or other finishing touches

Quality of workmanship & materials - this is just my first year, so place for the first year looks good. But who knows what will happen after few years. Value for the price paid - Little bit more pricey for the same area. They have template homes and they keep the same plan across multiple communities, so if you are looking for one in a kind of home, please stay away. Trustworthiness - Oh man where should I begin, in my home orientation I was told that any issue that you will find will be resolved. We commit to our product and all that blah blah blah. Once we moved in, even for the smallest issue, I have to keep on asking them again and again to fix. Sometimes even after confirming the appointment, they do not show up. They just don't understand that we work as well and we are taking a day off or sometime off so that someone is at the house for the appointment but even after that they don't even show up and no response that why they did not show up or anything. Responsiveness to Issues - Once you move in and find some issues, it will take months to resolve them and you have to keep reminding them again and again. One of my issue took 6 months to resolve. ... More

Overall my house is nice. There are things that were shown and discussed that were changed or excluded by Lennar that I was not happy about. But once you are in the process, its hard to walk away.

Grant in the sales staff is great, very easy to work with and very communicative. Our move in experience was less than stellar, we had a 3 page list of stuff that needed to be fixed/replaced/addressed before we moved in in one week. 1/3rd of that list wasn’t completed and we were told it wasn’t a big deal. Every time we have had an issue, however, Chad has been immensely helpful and quick to respond and fix the issue. The quality of work leaves a lot to be desired; cuts around the back deck are sloppy, there is cement on the window in the basement, the sliding door in the basement seems to not slide on the track without a large amount of force, we have carpet nails sticking up around the door jambs and on the staircase that I’ve had to find by, you guessed it, stepping on them; just things that generally shouldn’t come up with a brand new house. Our yard has been a challenge as well, we asked for no rock to be laid down so we didn’t have to go through the hassle of removing it but they insisted it was required so now we have 15 ton of rock that we eventually need to move. Overall, we are happy we bought the house but wish the Lennar builders and planners t ... More

An element of luck as to the final of the house is involved.

Take the time to check EVERYTHING on your walk-thru.... when an issue is discovered later (which is inevitable) it is difficult to get the problem addressed and fixed

Overall it has not been a bad experience but there have been things that have not been what I expected of buying a new home. For example I don't know how to handle my sprinkler system and I have asked a couple of times and no response to that. A couple of other things and all the responses have been not covered by warranty and that's it. I believe when you buy a brand new home, you should get help and things should be taken care of. My requests have not been big or unreasonable.

Good construction quality and overall value. Issues with getting small items taken care of in time even though they are covered by the warranty.

If looking for quality construction, look elsewhere. They’re attentive until your house is done, good luck after that. HOA at Florida Properties is absolute worst.

Lennar warranty program needs some major work. Slow responses, things still not fixed. Disappointed

The overall hand off day was disjointed with mailbox keys missing and tool for the door missing. There were door handles on backward, bath wouldn’t hold water, bathroom lock inverted, appliance manuals missing, missing code required electric plugs in laundry - all which should have been done prior to possession. The elevators have been unreliable but the up and down get done. The location and design are superb and home is comfortable

The bones of the house seem pretty good but pick any detail and you will likely find flaws. It appears from the things we have experienced that the actual people doing the work have no pride in workmanship. Also the construction manager we happen to get has been very non communicative. We just go through Lennar warranty for everything rather than the C.M.

I ran into issues but it wasn’t anything to drastic that would warrant a bad review. I do however think they rushed a lot of the jobs in my house like the paint, rug, cement in the garage, doors have defects, placement of the sprinklers were off, ceiling fans were missing, tried to charge 7k-9k for a fence that cost me 1700, st Augustine grass had an infection soon after moving in, which wasn’t covered under warranty . That’s just a few things. However, like I said it’s not enough for me to call the process bad I’d just like to see those things fixed in the future. Overall, I enjoyed the process of buying my home and the people I worked with made it a lot less stressful on my family. If I had to do it again I would still purchase with lennar due to their affordability, beautiful locations, and the builds they produce being top of the line. ... More

Responsiveness to issues would be a five star for warranty but other concerns a one star.

The framers did a very poor job and set everything behind. Multiple repairs were required to move to drywall. ”Leaner” was desperate for subs and the project manager was in over his head. Good guy, but he could not meet expectations and is no longer running jobs. We love our home, but we are now waiting for warrantee repairs requested months ago. We have had an overall good experience with the home after being in it for 6 months. If you buy, watch closely as any corner than can be cut, will be.

1st: The sales process is excellent. Lennar and the sales team kept us informed throughout the build. Always available to answer to question. Access to the home during the build is excellent. 2nd: The floorplan, pictures, and model representation may not be exactly what you get. Make sure you ask specific questions about what is and is not included in the home. Don’t assume because it is in the floorplans, pictures, and model it will be in your home. 3rd: Lennar does not offer much in the way of options. You can’t get additional lighting in the house, you can’t get an additional gas line run to the backyard for a fire pit or grill, you can’t get additional electrical outlets installed in the house or outside (for outside lighting). It is easier to install these during construction than after. These are all extras I would have been willing to pay for, but wasn’t given an option. With that said, the house does come with a lot of standard features that most new builds don’t come with, and you would probably have to pay for with other builders. 4th : The house is structurally sound according to our independent house inspector we hired to inspect the home during the build. (Strongly recommend you do this with any home you buy) However, we found a lot of issues during our walk through that should have been addressed prior to the walk through. (This is not our first home purchase so we knew what to expect) We found cracked concrete, paint splatters inside and outside the house (walls, ceilings, floors, and fixtures), dryer and oven not installed correctly, fan vent cover missing or not installed, window seal cracked, weather stripping coming off. In my opinion, I think there is so much building going on that the builders are having a hard time finding enough qualified people in the trades to do the work. So, they are rushing to complete homes. And that can lead to sloppy work. There is a lack of attention to detail. 5th: Landscaping is poorly installed. The good thing is that the whole yard is soded. It is not seed and straw like some of the other builders. However, they laid the sod over everything, (trash, nails, pipes, rocks). They didn’t go through and regrade and clean up the lot prior to laying the sod. 6th: Trying to get things fixed after the sale can be difficult. All service requests must be made through the web site. And that is not easy to navigate. Our first requests took more that three weeks before we got any action. And some items took longer to fix. Again, I think it’s because the builders are having a hard time finding qualified people to do the work. 7th: The current HOA is slow to respond. Getting things approved takes way to long. Getting a response from the HOA takes a while. The landscaping of the common areas (except for the pool is poor). Hopefully this will improve when the homeowners take it over. Currently the builder controls the HOA. 8th: While I understand there are several homes under construction. Lennar could have the sub-contractors do a better job of cleaning up trash they leave around the community. The least they could do is have the dumpsters emptied more frequently. That would fix 90% of the trash issue. ... More

Our home is beautiful, but for the price we paid, for a brand new home, there have been a lot of problems. Most of these are due to trying to put up too many homes so quickly and lack of attention to detail.

We noticed a few minor issues after closing that were promptly repaired. So far, so good. I love my new home.

Lennars trade vendors seem to be in a big hurry and over look a lot problems.

Completion date: remember the completion date is only an estimate of when the home will be available for occupancy. Home structure: make sure roof and plumbing do not have defects which could result in leaks. Finishing work: look for cracks in crown molding, drywall, paint on pavers and flooring etc.

Make sure you are complete informed on every detail of your home and make sure it is in writing in your contract!

Lennar service and all is great. In my opinion the upgrades should be different. Why no money back when not using tiles or carpet. Why not more freedom for upgrades for kitchen. Material use is cheap. Why not full flooring and then place kitchen island. Etc etc. should be a possibility to get discounted on kitchen and pick own kitchen and store. All is made simple for builder. But maybe I am spoiled with how things get done in the Netherlands.

Poor quality craftsmanship on a lot of the interior features. The wood floor is a cheap quality and scratches or dents with no effort. Some of the cabinetry was poorly attached to begin with. We had a flood in our kitchen a month after moving in, because the dishwasher was improperly installed and now we need repairs to floor and cabinets. While we were well taken care of during the buying process by the sales team - we have been disenchanted with some of the response from Lennar's warranty and repair team. Thank God for a full year of warranty, because there's already a bunch of things that need to be repaired or replaced - none of which is by our error or cause. For a house that cost so much, it's mediocrity at best. ... More