Lennar Reviews

They said trails and a pool. Have no idea when the pool will be started. They decided to make the rest of the trails not a hard surface. Very slow to act o. HOA requests. They left wire and the retaining cloth all through the backyard

Price for home is high, also electronics are not good quality.

Since moving into my home , there’s been some concerns that occurred from what I believe to be a rushed job and therefore affected the quality of the house

Customer care doens't care about customers at all.

Once the papers were signed, Lennar became difficult to get ahold of with issues.

We felt the sales and financing process was professionally handled. However, once in the unit, we had to invest a lot of time dealing with construction related issues. We still have none of the smart home features working since we ran out of steam to deal with that after fixing the elevator mechanics and finally getting phone connectivity in the elevator so that the next time the elevator gets stuck and someone is trapped inside, they have a lifeline.

They use cheap products. Low grade flooring. I had to choose between low grade engineered flooring or low grade LVP.

Not satisfied with issues that have not been fixed

Post-ownership service has been great. Pre-ownership service was non-existent, therefore the low rating. The fact that we received one plat map that had been revised, but we weren't given a copy of the revision for over a month was cause for a law suit, which we elected not to do. They moved the foundation 4 feet which caused us to have to knock down a wall and move the a/c unit to bring equipment into the back yard for a pool build (at our expense). When asked before framing was completed, if the gate and a/c unit could be moved to the now "short side", we were told no. When asked if we could pay to have the garage insulated at the time of insulation, we were told no. There was no customer support prior to us taking ownership. As to quality? Painters need to be fired and who grouts in baseboards? ... More

Buying process was pretty smooth and sales staff was on point and very quick to respond. After closing, the construction and communication has gone down hill. Would strongly consider other builders on my next home purchase. Overall experience was a 6/10.

Would not recommend at all if you are a 1st time homeowner.

Punch list was not completed before we moved in.

Well, we had great expectation when we purchased this house but after so many problems we are pretty disappointed. House looks nice but the quality of the construction is bad. Cheep material and sloppy installation. / Off level floors, nails popping out, broken windows, shower floor accumulate water in corners, interior doors don’t close properly, they have big gap under, bathroom faucet is touching the backsplash so it is difficult to clean behind, landscaping is nice only around model home majority houses have lots of ornamental grass , playground is a joke - beach volleyball court instead of baseball or tennis courts that could be use all year around not just during 2 summer months, no slides or swings for kids just some kind of rope construction,…/ When we moved in our house needed lots of repairs and I thing that there are more problems to be discovered in the future. ... More

Leslie the building consultant was the best part of the experience. Everyone else in the company is questionable.

Get everything in writing. Don’t trust your sales person as they are not always told what the corporate decisions are and seem to be the last to know.

Very poor workmanship, we felt some of the contractors did not take pride in their work (ceiling with flat spots, tape joints visible, paint on carpet, crooked walls, door trim that doesn't align, all trim nail holes are very visible, crooked fireplace stones, and more. There are multiple issues that need to be fixed, replaced or redone. Also poor communication between sales team and us, were told different closing date and pushed out two months.

Too many repairs or replacements, work was done poorly during building of house.

Lennar mortgage took Forever!!!but maybe the pandemic played a part in it

contractors doing the work were terrible. way too many things needed to be fixed after closing

I feel like the materials were cheap. Like the paint. It’s horrible. It stains super easy and when you try to clean it up, the whole paint comes off the wall. The washer and dryer are so basic that the washer makes a very loud noise while washing and the dryer leaves all the lint in the clothes. When you put in a ticket for something to be looked at, they take weeks and weeks to respond and then you have to wait again weeks to have someone come out.

Slow responsiveness, challenging process to get issues resolved

Make sure you have a Realtor BEFORE visiting model homes!!

Quality of materials and workmanship is subpar. There seems little quality control at all stages of the building process. The subcontractors did a poor job and no one called them on it or made them fix it before closing. The closing punch list disappeared after closing day. For example…..Driveway (cement) is two toned because they cracked it and just patched it. Our walkway (cement) is all spotted because they poured it in heavy rain. Now Lennar says it’s not under warranty immediately after closing. We ran two months behind schedule. That is consistent throughout our neighborhood. Other builders in the neighborhood did not have these issues. The lack of choices is frustrating and Lennar’s favorite word is NO. It appears Lennar can not provide what a customer really wants at this $800k-1 million dollar price point. Or meet customers quality expectations at this price point. They’re just taking advantage of a strong sellers market in our area. They’re idea is “take it or leave it” because we can sell it to someone else. ... More

Fridge didn’t work, washer and dryer had to be fixed, the stove top fan was broken! There was so many issues it was crazy

While Lennar may be fairly easy to work with to resolve problems, I feel there shouldn't be as many as I've encountered. Unfortunately I bought rather late in this community and it seems as though the builders were in a rush to get done. This shows in some of the sloppy work that was done and things that were caught in the final walkthrough. Some of these weren't corrected before closing and some seem to have fallen off that list altogether. Now I'll have to deal with them under the warranty.