Lennar Reviews

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.

Cracks everywhere, corners are super off and not even 80 degrees, doors are not close smoothly, carpet nails sticking out everywhere. Overall very cheap.

Fit and finish was not as it should have been.

Very poor Electric placement cheap framing and we can’t get mail got to drive 6 miles to post office. So only get mail on Saturday garage door very narrow third one useless wouldn’t recommend to someone House across street same model week after we purchased dropped price 40000

I did have a home inspector for the townhouse. He found some minor issues that were addressed, but would not have been had I not had an inspector. Including a broken ceiling fan. Although the terrible over cuts to install the floor were initially ignored and I was told they would not be fixed, It was a deal breaker and I was ready to walk away. Finally, after my agent, the selling agent and the supervisor were all together, a plan to fix the problem was agreed on. It was silly that I was told this was not something that would be repaired. It never should have happened, nor should it have passed. The floor installer made the same terrible cuts on other units. Possibly those buyers had no idea that this was unacceptable. But I do understand other units were repairs as well. ... More

Very nice home bright and with great view.

Putting in the offer and initial approval was great and super helpful and easy. We were moving in from out of state, we HAD to close the day we flew in, technical issues made that difficult, the mortgage company waited HOURS before deciding wet signatures were okay. It took 3 days and 3 different people to figure out why we didn't have hit water, the cutouts for our washing machine weren't done and it's been one thing after another since. Now we have a leak in our bathroom and got stood up last night. The construction manager has zero clue what she is doing. I think I know more about construction than she does. I like my neighborhood, the house layout but the craftsmanship and customer service and response times could use some work. At this moment I wouldn't buy a Lennar Home again. ... More

Lenar absolutely shocked us with closing costs higher than for resale properties. The amount of fees was incredible - even our realtor was shocked. Ended up paying over 8K extra for the house. They played a nice trick by including our initial deposit into the estimated closing cost and 'offset' the hidden increase.

Our new home is in a beautiful area of Las Vegas with mountain views. The home buying experience was fine. The craftsmanship is mediocre.

Check everything before you buy

Materials are cheap. Really disappointed. Bathroom knob was a different material. Paint was barely dry, still sticky. Home was definitely a rush job. Walls are paper thin, you can hear easily in other rooms.

Several communication issues throughout the process. Seemed as though each sales rep, finance broker and escrow agent have too many clients and attention to each client is impacted. Issues after sale have been non stop with very little assistance in resolving the issues. Lennar needs to engage with their contracted vendors to ensure issues are resolved timely without putting the client/buyer in the middle considering these are their (Lennar) vendors.

The quality of work man ship inside the house was bad. Things that should be replaced was fixed and the imperfections can still be seen. No deals or proper discounts was given.

Communication through the whole home buying process was not great. I still have emails with questions that were never responded to. The homes are nice and lot sizes are decent. Main issue we had was finding out all the things that didn’t come with the house at the final walk through. During the initial walkthrough the house was still in the finishing stages of being built and we were told specifically that the only things not included in the new build were a washer and drier and blinds. Which we were understanding of. Then on the final walk through we found out the house wasn’t going to come with a garage door opener or gutters. The situation felt sort of petty and deceiving. We asked if there was anything they could help with which resulted in nothing. Worth noting that the in house loan process was fairly easy. All in all If looking to buy in this neighborhood make sure you ask a lot of questions and understand exactly what you are getting into. ... More

Communication process was very poor and inconsistent( another family member bought at same time we did) construction managers were not identified to us until very end and were just in a hurry to get through the process. Yard landscaping was very poor as chunks of rocks and clay were hidden under pine straw. Many plantings were in such poor shape that they died within 30 days of closing.Found broken sprinkler heads and water pressure for system is poor.

Went through the walkthrough on a friday and were supposed to close on Wednesday. Get to the home on Wednesday for final walk and most of the punch list was not completed. Construction manager said he just checked the home this morning and saw things weren't done. So no follow up and no care for getting things right. Part of the roof needed re-shingled and told on the morning not doing it. No warning or heads up, fix was shoddy work also. ended up having to have a run in the roof re-shingled day after closing.

Kyle, the salesperson was wonderful. He was very thorough, thoughtful and responsive. Lennar the builder rushed the final fin8sh8ng derails and clean up to get our home off the books at the end of the month. We were in no rush to close, they set the close dare and then were not prepared to actually close. There was a lot to complete/repair after our final.walk through. Some were completed, some we discovered were not as we did not move in on the closing day. Issues we brought up were then told it would have to go through the warranty department who then told us the issues were our maintenance problem and not a warranty issue. This could have been a much better experience. ... More

I feel like this houses should be perfect when people move in to the house that cost them so much money. Little things that could have taken more time to make perfect for the home owner.

Overall it was an Okay experience. Our sales rep was phenomenal - thank you Liz!! Jennifer on the lending side was also amazing!! Closing day was great at Lennar. The walk through was good at the beginning and then didn’t continue that way - and the concierge person was not good at any point in time.

Closing was a nightmare, the date was later than planned due to no street lights being in the development. This cost us thousands of dollars in rent and a double-move. At closing the company that handled it could not give us permission to enter the house that day because they needed one more e-signature from me and their system was down. At 5 pm that day they notified me it was finally up and I could go back in. This cost us another day as we had appts set up for cable, nicor, etc. The landscaping originally put around my house was skimpy and half dead and to this day I have not gotten anything replaced yet. I have been back and forth on this with Lennar and about 2 weeks ago someone finally come out and told me it would be replaced within a couple of weeks. It took one month to get any mail delivery and we were constantly tossed back and forth between the post office and the builder playing the blame game. I contacted the water dept and was told that Lennar never contacted them after I closed to let them know to transfer the water bill to me. Of course, my unit was connected to multiple Lennar sprinklers so I was watering other lawns and didn't know it. The water dept is currently trying to figure out how much I owe now. I rated you higher on responsiveness because we did have a plumbing issue with leaking water in the bathroom and the response to the issue was exceptional. It was taken care of immediately. I understand that Lennar may or may not have been completely responsible for all of this, but it made for a terrible moving experience. ... More

The day before closing many items still needed completed from the new home celebration walk through. We were told they’d all be done before closing. They were not. The house was never cleaned from the construction crews inside or out. The gate tears the sod up that they laid, bath room cabinets not finished and flooring already coming up. We were told vents were put on up on the roof, first rain fall in the new home equaled puddles in every bathroom. Seems lazy and sad, I know some issues are expected but we have many and the saddest is it was filthy to move into.

Not a lot of attention to detail and when I pointed out issues they weren’t dealt with very well/ at all.

Cannot run washer and dryer together or it trips the breaker. After review with my own electrician lower circuit was used and tied into our bathroom. Spending $400 on my own to resolve as a Lennar supervisor stated they will not do anything to resolve this.

Our experience with buying a house from Lennar was not great. They missed the final walkthrough entirely. Closing had to be delayed. Mortgage with Lennar was terrible. They never returned our calls. Overall really bad.

Very disappointed with craftsmanship & quality of materials. Very sloppy & dirty outside. Dirty elevator & stairs.