Lennar Reviews

The Carpet in my master bedroom has paint stains on it and is very dirty from all the construction workers. Lennar should have it professionally cleaned, after all I bought a brand new condo with a brand new carpet, it should look like one, and it doesn't ! I feel cheated !

The way the house is built, you’d think you were getting a $150k home but it costs you $300k+. Unfortunately the people doing the work do not care about their quality of work and unfortunately the Managers who are supposed to oversee the work are either not here or don’t have the experience to understand what’s wrong. We didn’t know the questions to ask but now that we know, we wouldn’t build with this builder again.

The buying experience with the realter and loan officers was by far the best. After that, the issues we continue to notice....workmanship is horrible.

Disappointed in grade of materials including Quality Control & Quality Assurance during the construction phase.

Build quality of the home is fine, and dealing with the local Lennar employees is very good and they work very hard to make it a good experience. Policies directed down from corporate are based on what is best for corporate and for the experience of the home buyer.

Disappointed in end quality and finish materials…

Home builder has defects, that take many visits from their contractors to repair, over the course of several months. Our counter has been repaired over 6 times, and still needs more work as they can never get it right on the first visit. Damaged closet hardware has been months to get repaired, still waiting on parts for over three months. Front door still is beat up from construction, and still waiting on a replacement. Upon move in, our keys weren't even there, and then weren't the right keys, and have to get it rekeyed. Attention to detail isn't there, they just wait to see what you find and want to argue to death to get fixed. ... More

Make sure you know what you are getting into !!!!

Would not recommend them , I sign a contract then they voided because they had to many sales for that quarter when resigned the contract they charged me more money for the , has done nothing to fix the problem not even an apology

Quality of material , paint and workmanship is very poor. If you touch the wall you will get that in your clothes. Walls are not properly aligned. What you see in the model home is not what you get even after those extra packages. Promised verbally that Fridge with washer and dryer will be included but later on denied. Should have that in writing. You can hear the water going down through the lines. For the money it could be better quality.

I would encourage any other home owner to get a pre-dry wall inspection and a final inspection. Also, don't move in until things are complete. There are alot of quality issues regarding the quality of the materials especailly the cabinets. The Customer Service Rep and Sales Person was the greatest experience of our purchase.

My 3rd time building second time building a Lennar home, this has been the worst one by far. From the lack of communication, to the 9 week closing delay, the quality of work, missing items, incomplete items, no walk through etc. I would not recommend Lennar as a builder.

I have too much repairs left in my new home and I reported so many times but no one responds

Builder dodnt use the quality materials

Very poor communication from our sales person, always evasive about when our home was going to be released for purchase as it was a model. We were forced to put reservation on home after we were told it was available to purchase. The day it was being released for sale we suddenly had another reservation, we then had to offer more money to get the home. All a game to get more money. We felt we were not treated as a valued customer but more like an inconvenience.

Still waiting on front steps to be replaced due to incorrect way they were installed. Had my final walk thru postponed 2 and wasn't notified, pushed my closing to December 3 and that cost me $450 in rent money. House is built good, alot of inconveniences since house wasn't completely ready on closing date...

The mortgage process is absolutely ridiculous - the homes are missing insulation - the appliances they put in are sub-standard old - they take away items that should be included every time they raise the price & the houses for age restricted communities are Not Senior friendly I.e. they put cold air returns on the 10 ft. ceilings & not where they can be changed!! Only good thing I can say is in my community the team responsible for repairing little items is good!

Most of the walls and window casing are crooked.

Workmanship was disappointing. The subcontractors are paid by the house so they are incentivized to move quickly to maximize how much they make. This does not result in quality work. In our house the ceiling is out of plumb by at least two inches, the windows are scratched and gouged, appliances dented, cabinets defective, trimwork cracked and poorly caulked/painted and the list goes on. We are still waiting four months after closing to correct many of these issues. It appears that Lennar has little concern with customer satisfaction and is only about closing and moving on to the next house. ... More

Love the community and how is becoming. Unfortunately still dealing with issues my house have no empathy at all to fix issues

Extremely disappointing! Would not purchase another home by builder.

Our salesperson, Donna, was exceptional. It made our home buying experience painless and less stressful. She totally understood our situation (buying and selling our home). The aftersales is a totally different experience. Doug, our Customer service rep, is good but can only do so much. The vendors we dealt with (GE-ref issue and AC issue) were rude, not very understanding and total opposite of Lennar's sales team which sort of negates the good experience we had from the start. This is not our first new home buying experience and will not be the last. Hopefully, it will be better next time. ... More

Quality and responses not as good as expected

Clearly lennar is trying to crank out as many homes as possible as quickly as possible. These homes are budget built with premium price tags

Sales office does a great job of pushing the product, but final product lacks in professionalism, quality, and attention to detail. Be prepared to pay and fix things yourself the right way or accept a less than professional job at each service request.