Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21164 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21164 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Customer service is still alive at Roxbury

  • William T.
  • Verified HomeBuyer
  • May 03, 2022
  • North Las Vegas, NV

Al Mendoza and Harold our customer service rep are very quick with helping and solving our issues as they arise. We love living here and enjoy our home very much. Thanks for having such caring and responsible Lennar representatives to be at our beck and call.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Positive experience, would by Lennar again.

  • George M.
  • Verified HomeBuyer
  • May 03, 2022
  • Henderson, NV

Positive experience, would by Lennar again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Lizz my sales agent was amazing, she helped out with every step

  • Edgar E.
  • Verified HomeBuyer
  • May 03, 2022
  • Baytown, TX

Lizz my sales agent was amazing, she helped out with every step in the process , always had an answer for me and always in a timely manner, great communication and updates!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Nice house, good community

  • Mark R.
  • Verified HomeBuyer
  • May 03, 2022
  • Santa Clarita, CA

Overall good product built, maintained, and sold by good people. Promised repairs take a long time to complete. We’re quite happy to be here.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar - This is my second Lennar home.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Las Vegas, NV

This is my second Lennar home. I purchased this home because of the craftsmanship in my first Lennar home. Unfortunately Lennar did cut corners in the craftsmanship in my new home which was twice the price as my first Lennar home.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

The quality and friend sales office.

  • Hunter W.
  • Verified HomeBuyer
  • May 03, 2022
  • Fate, TX

I will definitely recommend my friends to buyer new homes from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

outside

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Yorkville, IL

the goal is to finish the homes so the buyers can move in, but the outside is an issue when the have to come back to pave the garage space the steps not finish to even have guest over, I understand this all comes at a later day but 2 months is a little unexpected , not sure if there waiting to finish the other homes so they can do this all at once , which is not fair to the buyers who already closed on there home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Really good experience with Lennar builders 100% happpy

  • Muralikrishna P.
  • Verified HomeBuyer
  • May 03, 2022
  • Fortville, IN

Lennar builder giving 100% quality and maintaining industry standards for building the homes. I am really happy buying home from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great buying experience from all aspects.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Shenandoah Junction, WV

Great buying experience from all aspects.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people

  • Margaret H.
  • Verified HomeBuyer
  • May 03, 2022
  • Forest Grove, OR

My customer care representative Alison was wonderful; very responsive and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

  • Richard S.
  • Verified HomeBuyer
  • May 03, 2022
  • Valencia, CA

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 3

Horrible Closing process

  • Ellis C.
  • Verified HomeBuyer
  • May 03, 2022
  • Morris Plains, NJ

Closing process was poorly managed, unprofessional.

Lennar responded:
Hi Ellis, thank you for the review. We want to apologize for the issues you experienced during the closing process and poor service you were provided. If you ever have any items that need further attention, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Rush to close, no follow-ups (except on site team), failed promises from Corporate Lennar.

  • Jeff C.
  • Verified HomeBuyer
  • May 03, 2022
  • Lakewood Ranch, FL

Very rushed closing with hundreds of punch list items, some not fixed yet. Warranty service which is supposed to start at 30 Days is just now contacting us at 60 days. Sales and Finance teams delivered, and Construction team helpful, but corporate control of the process and follow up is non-existant.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Everything is well, i bought the house to rent

  • Daniel B.
  • Verified HomeBuyer
  • May 03, 2022
  • Kissimmee, FL

Everything is well, i bought the house to rent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Betsy in the sales office is fantastic, she should run the whole operation

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Rockville, MD

Betsy in sales is responsive and patient. She was very helpful. Unfortunately I needed to bother her often because the construction side of things was a 0.5 out of 10. I actually needed to contact lennar customer care after closing because my punch list was never completed but I was asked multiple times to sign off on these items. Very disappointing and stressful. I felt pressured to close on an incomplete home and had to strongly advocate for myself.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 3

Totally dissapointed with the entire home buying experience with Lennar

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Hillsboro, OR

The entire experience was really bad for us On the day of “celebration” there was still fencing that needed to be STARTED apart from the many many issues that needed to be addressed in tbe house . On the day of handing over the keys , the house wasnt cleaned , fencing wasnt done . And AFTER we moved in , random people would showup at our house and start working on stuff .

Lennar responded:
Hi, thank you for sharing a review. We are so sorry to hear about the state of your home and poor communication you received for those items after closing. If there is anything our team can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Our agent Connie was amazing

  • Scott T.
  • Verified HomeBuyer
  • May 03, 2022
  • Rockford, MN

Very prompt in replying to and issues or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The overall process was great, Liz was so easy to work with

  • Cameron S.
  • Verified HomeBuyer
  • May 03, 2022
  • Haslet, TX

The overall process was great, Liz was so easy to work with and gave us so many updates. As far as the inspection process, and move in, there were some issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Lennar - It has been 1 month that we have moved-in, but we have had 3

  • Hamid F.
  • Verified HomeBuyer
  • May 02, 2022
  • McKinney, TX

It has been 1 month that we have moved-in, but we have had 3 flat tires, which I had to change 2 of tires due to nails inserting side wall of my tires. The construction team must stop dropping nails in the sidewalk and street / in front my driveway. I would like to be compensated for my cost impact.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Pros : The home was delivered on time.

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2022
  • Dallas, TX

Pros : The home was delivered on time. Con : 1. Quality of cabinets used were basic 2. Overall workmanship was below par

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Overall a very good experience

  • Ram S.
  • Verified HomeBuyer
  • May 02, 2022
  • Monroe Township, NJ

Overall a very good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very nice houses, however, it would be misleading if I did not

  • Brian H.
  • Verified HomeBuyer
  • May 01, 2022
  • Saint Michael, MN

Very nice houses, however, it would be misleading if I did not mention the room for improvement. I have bought and sold a dozen houses over the last several years and had to pay fees with Lennar that I have never been asked to pay before. In addition to the fees I would expect the builder/seller to pay, it is fairly obvious that corners were cut in an effort to maximize profits. For example, the home only comes with one garage door opener, although there are 2 garage doors. Also, the driveways have a corner cut off in front of the third garage door, making parking in that spot a challenge ...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Innovative

  • Barbara M.
  • Verified HomeBuyer
  • May 01, 2022
  • Volo, IL

Thorough building experience from building to end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor quality of everything beginning from the garage door ending with the faucets

  • Marine N.
  • Verified HomeBuyer
  • April 29, 2022
  • Simi Valley, CA

The quality of the home got worse (we bought another home from Lennar 4 years ago), as well as the service. We have placed multiple orders to fix different things in the house and you get redirected to garage door company, door company, trash can door company, AC company etc. Nothing gets fixed in the first attempt ,it seems that Lennar thinks you have to be stay home homeowner to fix all the flaws.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Suzanne is excellent some of the tradesmen work leaves a little to be desired. Should be down with more care the first time.

  • Joseph B.
  • Verified HomeBuyer
  • April 29, 2022
  • Ave Maria, FL

Your project manager never once returned a phone call after he gave me his phone number

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Narrow Reviews by Area