Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22031 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Lennar - many post- Move in craftsmanship issues; we expected that there
- Kevin P.
- Verified Homebuyer
- July 19, 2022
- Gainesville, GA
many post- Move in craftsmanship issues; we expected that there would be greater attention to detail… lennar project leaders were prompt and courteous relative to submitted claims to fix the issues; however, we believe many of the issues should have been identified / resolved before we moved in
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Too layered!
- Susan B.
- Verified Homebuyer
- July 19, 2022
- McCordsville, IN
It would go a long way if the process after closing was better explained, not clear at all. Punch list is a joke, because it isn’t done prior to close and then you have to chase to get them done. Love the floor plan and the neighborhood, Lennar not so much! Very disappointing process all the way around.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 1
Lennar - Worst experience ever.
- Phillip J.
- Verified Homebuyer
- July 19, 2022
- Smyrna, GA
Worst experience ever. Showed up day of closing to complete punch walk review and then head to closing. Show up and nothing on punch list was completed. Construction PM left as he had prior obligations. Never mentioned that we did not have a CO and couldn’t close. After waiting for over hour and half for someone else to show up to walk home ( no one ever did ) we get a call that CO won’t happen for another 5 days. This was 30 minutes before closing at lawyers office. Also found out that they don’t detail clean houses prior to closing and it’s new owners responsibility to have detailed clean, ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Nait home owner
- Nait T.
- Verified Homebuyer
- July 19, 2022
- Groveland, FL
Closing was delivered as promised, many things were not properly completed and yet to be completed. The staff was very friendly, easy to communicate with, while the house was built to my expectation. Hope to have the blue tape remove soon. The house is great, we love it, ty Ryan
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
Head of household
- Jimmy M.
- Verified Homebuyer
- July 19, 2022
- Las Vegas, NV
Great value in these times.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Terrible overall experience.
- Juan T.
- Verified Homebuyer
- July 19, 2022
- Mount Dora, FL
Terrible overall experience. The homes are quickly built we zero attention to detail. I’ve been there for close to two months and we’re still trying to finish repairs from initial walk through.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 1
Lennar - Closing was very unorganized.
- Shirley S.
- Verified Homebuyer
- July 19, 2022
- Lakewood, CO
Closing was very unorganized. Dates changed. Lennar blames my lender, lender blames lennar. Never knew the truth.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - I’ve been in construction 12 years never seen such poor workmanship
- Anonymous
- Verified Homebuyer
- July 19, 2022
- Otsego, MN
I’ve been in construction 12 years never seen such poor workmanship and we moved in with promises of our driveway and being done by July 9th and still waiting on irrigation and sod its almost august
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar - everything is nice and the closing also went smooth.
- Kishor P.
- Verified Homebuyer
- July 19, 2022
- Mount Dora, FL
everything is nice and the closing also went smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - A lot of issues still left to be resolved but overall an ok experience
- Anonymous
- Verified Homebuyer
- July 19, 2022
- Morrison, CO
A lot of issues still left to be resolved but overall an ok experience
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Overall poor to average quality of workmanship by vendors and quality control by Lennar
- Anonymous
- Verified Homebuyer
- July 19, 2022
- Saint Cloud, FL
Overall the quality control systems by lennar are poor to average at best. Their system is cumbersome and it takes many attempts in order to get issues resolved. Seem like they are rushing delivery of homes in order to make up monthly numbers to meet Wall Street expectations and in so doing a lot is left undone before closing which forces you into warranty for completion. Worked with many builders and it definitely seem that upper management needs to re-evaluate at their operations.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - We are very happy and absolutely love our home, we are glad we
- Jude A.
- Verified Homebuyer
- July 19, 2022
- Little Elm, TX
We are very happy and absolutely love our home, we are glad we chose Lennar to build our beautiful home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Sales
- Virginia T.
- Verified Homebuyer
- July 19, 2022
- Lakewood Ranch, FL
Sales associate Jen was very helpful!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
owner
- Robert E.
- Verified Homebuyer
- July 19, 2022
- Porter, TX
Tape and bed seams visible throughout house, front column bricks crooked, light fixtures fell out of ceiling, fence gate won't open or close
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 1
Didn’t get help in setting up ring app. Minor thing haven’t not gotten fixed
- Manuel O.
- Verified Homebuyer
- July 19, 2022
- Indio, CA
Not satisfied with purchase or with help on getting set up on my new home. They promised you the world . After you close escrow your on your own!!!!!
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar was impossible to underestimate
- Anonymous
- Verified Homebuyer
- July 19, 2022
- Porter, TX
My family’s experience with Lennar was appalling start to finish. We will never be using them again.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 3
A+ Price and C+ Work
- Anonymous
- Verified Homebuyer
- July 19, 2022
- Lakewood Ranch, FL
Very disappointed in the overall process, quality and value as well as responsiveness to issues. Keep being told "this is the way it is these days" instead of having the respect and quality that a new house should. The only goal was to close on the house - no matter what shape it was in - and was promised all items would be fixed right away. Going on 2 months and the majority of the issues haven't even been scheduled to be fixed. Everyone is paying A+ prices these days and getting C+ quality and service. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - I bought my home sight unseen except for picture on the internet.
- Lynnor G.
- Verified Homebuyer
- July 19, 2022
- San Antonio, TX
I bought my home sight unseen except for picture on the internet. When I got here I was very surprised at the quality of the home. I love my home. I highly recommend Lennar homes
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Southton San Antonio
- Anand R.
- Verified Homebuyer
- July 19, 2022
- San Antonio, TX
We had a very bad experience with this property. We did online closing and later when we visited, we found the grass Sods completely dead and it was never watered. When enquirer about this with Lennar, they said the property is closed and it’s not their responsibility and also it will not cover in warranty as it’s outside. We also saw cracks in window and a big hole dug in the backyard which we reported and the response was snail paced. Really bad customer service and carelessness on part of Lennar
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Lennar Victory
- Michael G.
- Verified Homebuyer
- July 19, 2022
- Buckeye, AZ
We wanted to call out John and Phil who have been top notch with helping us since we have been in the house. They have been very quick to respond on issues. We feel very comfortable with them and they are responsible for making our transition so smooth.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Some issues were not were not resolve without several phone calls,
- Anonymous
- Verified Homebuyer
- July 19, 2022
- Land O' Lakes, FL
Some issues were not were not resolve without several phone calls, emails, or requests for repairs. Issues with ouside were not resolved at closing and finger was pointed to HOA who pointed responsibility back to Lennar
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Lennar - Should have provided option for dimmable switches Closing should
- Anil C.
- Verified Homebuyer
- July 19, 2022
- Huntley, IL
Should have provided option for dimmable switches Closing should have been done after landscaping is finished
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Lennar - Overall all went well.
- Thomas F.
- Verified Homebuyer
- July 19, 2022
- Henderson, NV
Overall all went well. Lennar has fixed or repaired the majority of items. I must say the appliances that came with the condo were on the low end of quality. It really is the cheapest dishwasher I have ever owned.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Worst Experience Ever
- Johnathan C.
- Verified Homebuyer
- July 19, 2022
- New Braunfels, TX
Move in date was pushed several times, over 26 items failed inspection, communication with the builder and management was absolutely horrible. Would not recommend to anyone. The day I got my keys there was taco bell trash on the counter and paint on the floors still. This was after having to accept a list of things that were not fixed on move in. Just the absolute worst experience I have ever had, specially when spending so much money. Will never go through Lennar again.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Never Again
- Tovah L.
- Verified Homebuyer
- July 19, 2022
- Aurora, CO
Sales office would say anything to sell a home, Shame on us for not looking into a few things ourselves and taking their word. Biggest issues is street behind us, once we moved in found out it is a short cut from Aurora to Parker, CO. Construction team on our home refused to listen to concerns on safety, and structural problems. He has no communication or people skills what so ever. Not someone you would want representing your company.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
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