Lennar Reviews

Construction manager is very very good and helpful but the final output and the materials of the home is not upto the expectations.

House needs work. Poor masonry work Poor grounds Plants dead when we moved in Hardly any mulch Outside steps horrible mason work

We had a great experience with Jen during the sales process. Linh was great to work with on the mortgage side. Jonathan has been great on following up on some issues that we found on our walk through and soon after we moved in. The one thing that could be improved is the landscaping. The landscaping could have been planned better so we wouldn't still have a dirt yard 2 months after closing.

Worst buying experience in my life 7 months late, incomplete at time of closing,still have a dozen open items on the to do list. Can’t get a return phone call

Our journey with Lennar has been smooth. Newly constructed home looks and feels great! Lennar delivered on time, and with quality. It has been almost 1.5 months since we moved in to this new home and so far, few initial minor issues found after move-in were promptly and professionally serviced by Lennar team. I recommend Lennar for those home buyers who want to buy a brand new home. Lennar is very organized.

So I get that there is a shortage of supplies, but I know the houses closing after my unit has gotten their fridge and not the temporary one. It has now almost been two months since we moved in. I love to call Jorge the no answer, answer guy as he does not answer my questions, he gives an answer that is so vague and none committal that it's just crazy, I have to go around him to get an actual answer to my questions. I wish they would have purchased better appliances, for the price it should be much better than what we have gotten, I am not impressed with Electrolux or Frigidaire.

Overall I’m happy I went with lennar, trying to work with lennar mortgage was a complete nightmare. So I ended up going with a different mortgage company.

People changed left and right. Buck was passed throughout process. Was told these were single family homes in reality there is a shared driveway and it’s a condo. Shoddy work that builder refuses to fix.

Dealing with the sales person was difficult. She told us the house will have a few things and then on closing they were asking more money for the things that should be included. They did not allow us to move the data points around the house and did not allow us to add more data points in rooms where it was needed. We found the process difficult and not to our full satisfaction. We are planning on getting extra work completed after closing. If you plan on getting a Lennar home make sure you are in touch with the project manager to be sure the process is going according to plan. The sales person would not even allow us to talk to our project manager. We were not satisfied with the process. ... More

I am satisfied with overall Lennar experience. Everything was build according to my specifications. Company representatives spent great deal of time with me helping to choose options and delivered the house in planned schedule.

As first time homebuyers we were a little out of our depth. We were really pleased with the purchase process. Everyone on the Lennar team was warm, accommodating, friendly, and professional and walked us through all the stages of the process.

In the four homes we have had built in our lifetimes, this was the worst experience from start to finish with having a new home built. It took over 15 months to complete the home. This was a subdivision 1 level 1850sf cookie cutter home nothing custom. It became very apparent that Lennar was overcommitted and had to much WIP (work in progress) open which basically paralyzed productivity. For the entire duration, we had to be the ones to prod and ask for updates, which were vague and usually a bunch of excuses. Lennar has many issues but it’s biggest issue is zero ownership of anything. I’ve never in my career seen so much lack of ownership and quick to blame others and not just address/correct the issue. When it was finally getting close to the finish line after blowing four “it will be done in a month” guesstimates, we were finally told that the home is ready for walk through. We flew across the US for the walkthrough only to be insulted by it being completely undone and trashed. We arrived and the homes doors and windows were all wide open to the elements. It was dirty and filthy throughout. Missing doors and damage to the finishes everywhere. It was a complete waste of our time and money to even come down. We ended up closing about 3 weeks later and although they did a couple things, when we moved in the floors were filthy and had caulk and paint all over them. Tile floors had chips and scratches, the trim was chipped and dented, doors had holes in them, closet doors were not even hung just leaning against the walls in the halls, the garage floor was dirty and had to be sprayed down due to a blue chemical on the floor, the garbage disposal was not connected but rather a live wire where the switch would be was exposed under the sink. Basically we bought a used resale home and not a new home. There’s no way you could call this a new home when you look at the finish work…it is so dented and beat up it looks like a lived in 10-20 year old home. Then to top it all off the first day of move in we had a roof leak. This was the first time we got to see Lennar quickly jump into action. They came out and started with dry out equipment and tarped the roof. After about 4 days of dry out, which was very loud by the way, they had the roofing contractor come and fix the leak. Turns out the leak was due to shoddy waterproofing work at the ridge vent, after talking with the remediation folks and neighbors this seems to be a common everyday thing….no biggie for Lennar. Again not very new house Feeling. Two months into owning the home, Lennar is actioning the items on our initial 25+ item list, which my expectations are so low of Lennar that I’m actually pleasantly surprised that they are jumping into trying to address the issues. Still have a nice big ceiling stain in the home along with missing trim from the roof leak, which again doesn’t make you feel like you bought a new home, but hopefully in the coming weeks they will fix and hopefully they fix it like new and not just more amateur hour finish work workmanship. If I were consulting Lennar, and they should pay me for this consult, I would tell them their biggest issues are extreme lack of ownership from bottom to top and at every level of management, extremely poorly managed job sites, opening up too much WIP and not being able to effectively and efficiently complete the work, and some of the poorest quality finish work ever, which in the end that’s the biggest thing most of their customers are going to see and judge on. I truly am amazed that this is a publicly traded $12 billion a year in revenue builder. I work for a pathetic $1 billion a year in revenue company and they would never allow this level of incompetence and lack of ownership management. They would fire everyone from bottom to top until the issues were rectified. This is also a company, which serves the electric utility industry, that will send one of their private jets and engineers and equipment if the customer has an issue immediately. They actually care about their customers because as they say, our customers never have to buy from us ever again. I feel like that is a motto Lennar should adopt to attempt to strive to something better than where they are today. ... More

Our sales rep, Shannon, was the highlight of our experience. What a bubble! She kept us informed of the progress of the house. Our Lennar mortgage lender was very very helpful, but the advent of electronic signatures and the overwhelming number of emails made it a bit burdensome. Our problem came with the quality control. Much of the work was sloppy with obvious oversight from quality control supervisors. Our air conditioning wasn’t working. It turns out there was no power attached to it. Who signed this off that it was working properly? Surely, it must’ve been checked on a checklist. I’ve sliced the bottom of my feet multiple times where the carpet meets tile because the teeth that hold the carpet in place weren’t tamped down. Some doors are very difficult to open and close. Two rooms in the house are unable to be adequately cooled even with every other vent in the house closed off. There was paint, adhesive and cement all over our front porch. It’s taking multiple calls to address this, and it’s still not done. The garage trim is a complete disaster with pieces missing, visual defects, and foot print stains on many of the pieces from where the workers stepped on them. This is still not been remedied. If these obvious things are overlooked, what has not been done right in places that we can’t see? It’s a pretty house, but I would never recommend Lennar to a friend who was a potential buyer. ... More

Happy to be a lennar family in connerton

It started well, but we are now on our 4th contractor. We love the house, but still waiting on screens. They planted sod right after framing was done, but there were delays, so our new sod went unwatered for months.

This was My 2nd time buying a home but the first time I did it without a realtor and Lennar made the experience pretty simple and straightforward.

In today’s home market, I feel more comfortable knowing that Lennar has made an effort to repair any areas of oversight during the build process. Also, with the 1yeat home guarantee I’m protected.

Issues from start to finish. Deadline was off by 6 weeks, major incomplete projects after closing, NO timely responses, several points have to be deducted for quality of craftsmanship and supplies.

Hello. I would equate my buying experience with Lennar to be average. Closing was delayed multiple times due to obvious supply chain issues. Communication was above average but the attention to detail in the construction of my home was lacking. Cleanliness was a problem and Multiple punch list issues were recorded AFTER my closing with no clear direction on how they would be addressed. I am not local so email or phone calls are critical in understanding issues going on with our home purchase. Setting up utilities took some figuring out. Would be nice to have a welcome aboard packet for new home buyers to outline everything we need to be aware of when purchasing with Lennar and ChampionsGate gate community. ... More

I have over one month trying to fix cracked curbing in front of house. Watched as other homes still being built had their issues fixed while my request go ignored only because our home was already turned in to us. I have videos and pictures and will contact news outlets if necessary over this workmanship and lack of service.

Jamie was very helpful, informative, responsive and pleasant to deal with!

This is our second home with Lennar and I’m extremely disappointed with this experience. Lennar Mortgage was more interested in finishing their paperwork a month out rather than handling things at a proper pace. My husband felt harassed by them. On closing day no one bothered to contact me to sign documents. I had to make phone calls to get an appointment. I’ve had to put in numerous work orders because our house of shoddy workmanship. I’m still waiting on resolution on items.

1. The mortgage interest rate offered when I was ready to lock in was almost 7 tenths of a percent higher than the national a average. I was compelled to shop with another bank in the 11th hour. This was then used as a tool to negotiate the rate below the national average. I thought keeping the title services and financing under Lennar's domain would be worth a slight premium, but they swung for a greedy outcome. 2. The Closing process was completed in last minute style. A.Materials and labor shortages were certainly an ongoing problem nationally, and our new build had numerous milestones to complete with one week prior to closing. Since Lennar is publicly traded there appeared to be intense pressure among its staff to close our property and benefit their 10Q filing. Here it is nearly two months after closing and numerous punch list items remain uncompleted. Craftsmanship was rushed. B. The actual closing date to sign all the documents remotely was a extremely stressful. I supposed to receive instructions a day head. I ended up calling Lennar's title company an hour before the scheduled close to enable instruction access. Then logging in with the remote closer was a technical challenge ... More

Charlie was great to work with. He answered all questions promptly and made himself available at the home site to personally review any questions that we had. He was very focused on quality or workmanship, which showed in the final product.

Everything went smoothly from start to Finish. Great friendly experience, quality product and timely delivery. So happy with my new home!