Lennar Reviews

Be prepared to accept an unfinished home. I closed 7 weeks ago and have white raw drywall mud all over my walls, a horribly stained pool, nothing covering the attic openings, broken exterior trim, unpainted sections of exterior walls, etc. All with no hope that it will ever get completed. This is my third new Lennar home in 6 years, and I am still stunned that I live in such an incomplete house.

Communication via lender was scares - little to none The day of closing didn’t know if I was going to close or not due to lack of communication finally 2 hours after my set closing time I got a call and they told me that they were working on it and they would let me know by 5 , 5 rolled around and still nothing. The builders pushed my closing date from , 2/28 to 2/25 at the very beginning of the loan process no big deal but they didn’t communicate that with the lender so the lender thought they had more time to work my file. No only was the house not ready to close, there where things not done on the house. Both my initial and final walk where a joke as things needed to be done and on closing day when I was handed my keys i had no sod ground was not grated before sod was thrown the day after closing so the ground is uneven and feels like quicksand even to this day a month after closing (the CSR added a drain pipe to help with the water flow in the grass but we still have the unevenness and still is like quick sand , behind the back fence just drops down so when you water the dirt just washes away and we have holes under the fence line) no cabinet doors and damaged drawer (they grabbed a cracked/damaged cabinet and drawer from a different house and installed it in mine) , a giant hole in the wall in the hallway wall where a lite switch was suppose to go, so no hallway light, foundation on the side of the house was cracked and honeycombed did not look very nice on the eyes. They peanut buttered cracks in the siding when it was broke off thinking we would be okay with the look of it Just overall construction was poorly handled and done. The biggest excuse I head was DUE TO COVID. I will never recommend Lennar to anyone I know. ... More

There are two out maybe six people I dealt with that knew what was going on. The title people were awful to deal with. The house is great, but can tell it is a track home with the cheaper materials used. A lot of stuff was scratched, broke, not finished when e arrived. Sloppy

The buying and building process was seamless. The construction manager was knowledgeable and provided gudiance through out the building process. Our home was ready on time, even in the midst of supplier chain issues.

Be aware of the Move in Ready line. our house was not clean, the yard is 2 different types of sod, there were plumbing and electrical issues with the house that took 30 days to get corrected. I feel the corporation was in a rush to close and overlooked many quality issues. We will not buy another Lennar Home.

Very good company, very easy to work with, I really liked when something needed fixing how quick they fixed it

Lennar rep we’re all efficient and extremely helpful . A heartfelt thanks to consultant , Natalia Morales for her hard work and always putting us first . My family and I love it here and will be enjoying this neighborhood for many years to come .

We have been in the home for about 2 months and so far haven’t had any issues, and any that we did have were taken cared of very quickly

Possibly the worst experience I have ever had. It was exhausting and heartbreaking. The sales rep was unsympathetic and gaslit me multiple times before closing. When people do not care about their jobs, it truly impacts others.

Financing people are not the best and sales person was not supportive and interactive

My experience with Lennar was flawless. They did an amazing job building my new home and getting me closed as fast as possible. I’ve heard from other first time homeowners that went with a different builder that they had a very stressful experience but I was stress free. My home package was an all inclusive one where I didn’t have to go through the headache of picking things out (light fixtures, cabinets, paint color, etc) but the designers did an amazing job at picking out the features, everything flows well together. The home also has a lot of smart features which is a plus. I recommend anyone to go with Lennar! ... More

Lennar communicated very well through out the whole process and is very responsive to any issues. Few quality and workmanship related items, that I felt could have been done better. Overall a very good experience.

Overall good experience. Delayed in construction made us accrue unexpected and additional cost that we were not expecting to pay. Price of house was higher than comparable properties in other developments. However, team has been very responsive and helpful to any issues after moving in.

Overall nice finishes in the house. Service team response is great. Frigidaire appliances are of low quality and I am fighting with Frigidaire even to register a service request. Lennar should not install Frigidaire appliances.

Best decision we ever made!! At tentative customer service, best service over all

My experience is not the best overall. I will say the our salesman and our closer / finance gentleman were extremely attentive and went 100% out of their way. They were the ONLY reason I didn't walk away and stayed with the homebuilder. I have owned a Lennar home before and my previous husband actually was a construction manager for them so I know the product very well. I have also owned a DR Horton, Antares and a Highland. Lennar is by far has the spottiest workmanship, esp. now, not like before. I don't want to hear nor care about the pandemic, that does not mean that the workmanship and the materials should be crappy. I could see it taking longer but it shouldn't be subpar. My house was the dumpster of the block while being built so all contractors threw the trashy materials in our yard and broke a lot of brick. then my driveway is literally melting away, the top layer spalling away and they dont want to repair it. my roof leaked in the bathroom and the AC repairman just left and also he gets alot of repairs from them and that our roof and attic has issues, you can literally stand in the attic and see daylight and see the workman truck. he started laughing when we asked is that normal and should we see that he NO not at all. they left me no brick, they should always leave a stack of at least 12 bricks. the ones they had to replace before we closed DO NOT even match. big eye sore. My sprinklers are still not working properly in the front yard. all this and I have not even made my first payment yet. I 100% regret buying this home. I just wanted a home that I come home to and be proud to come home to and call home and be my safe haven from everything we are having to go through with my grandson. ... More

I love my home! Bought it long distance from Florida and had no problems.

It’s been almost three months and no one has come to fix the next gen unit Ring doorbell.

I was blown away by the attention to detail especially in the final walk thorugh.. Joshua didn't skip a beat and made sure I knew everything about the home, what to expect over the coming months and didn't leave until I had every question answered. Very happy with the experience.

The workmanship was essentially non-existent. The initial walk through was embarrassing for the Lennar employee. The number of serious issues were many. A hole in the shower stall, island counter top improperly placed and crooked, windows that wouldn't open/close properly, vinyl flooring that had to be replaced, damaged appliances, sloppy trim painting etc. Some issues have been resolved after an Regional Vice President got involved. Discussion with our immediate neighbors indicate all had quality issues. We understand the impact of the pandemic, worker issues and material delays, but the price remained constant and we were simply expected to accept poor quality. In all fairness, the on-site construction management have been helpful and friendly. ... More

Happy Senior in Cottage Home. Very responsive to any issues.

The only issue I had with the process was with the fact we were told closing was happening and when I showed up from out of state, I was told it was being postponed due to a delay materials. While I understand these things can happen, I would suggest not committing to a closing date until it is absolutely happening not an anticipated closing date. Everyone in the process was very professional and informative. They appeared to be very experienced and well trained.

There was very little and very poor communication during the build process. Timing estimates were impossible to get to get. The initial completion date was missed by 9+ months making it hard to arrange financing, furniture and a move in schedule. Some home features were changed or deleted during the build with no discussion with the customer. Communication overall was very poor. The Lennar contacts attitude was also poor. Home options were almost nonexistent. The clothes washer and dishwasher installed are very noisy. There was a nice home protection and Wi-Fi package provided but the home buyer had to find and pay someone to install it. ... More

Finishing could have been more detailed.

Definitely Fast Builds - we have signed our contract around October 29th and in February 28th we were moved in our new home already - time line is AMAZING!!! with Lennar. I work as an Architect - construction filed - and I know how long permits take and how long Homeowners responsibilities needed to be done prior to the build to start. Lennar being a massive building skips all these steps and gets permits quick which worked in our favor. However you might keep in mind that the appliances that are provided with the homes are not top of the line and you might end up buying new ones after you move into your brand new home. That's what we did - replaced refrigerator and dishwasher right away. Also flooring "Main Floor" is laminate and its not water proof - we have some chipped laminate boards already, so be aware of these things. We were informed that the floor is not water proof - but we were in the property only a month and already have at least 4 chipped laminate boards "not to happy about that" Overall, they deliver a great product for the money - they meet all county or city energy requirements. I recommend this builder to my fiends and 3 of them already did start their contract process with Lennar in California & Illinois - So, you are welcome Lennar! Overall happy with the product. Truly recommend this builder as the attention they give to their customers "to keep you in the building loop" is very high. ... More