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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21784 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21784 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Buying experience went very well

  • Barbara M.
  • Verified HomeBuyer
  • April 25, 2026
  • Sequim, WA

Our buying experience with Lennar went very well. We had visited the area but we were still living out-of-state. Our purchase in Sequim was handled all on-line. The communications were excellent especially with Lennar Title. The sale of our home in AZ closed the same day as the purchase of our new home in Sequim. The process went very smoothly. Our new home orientation had to be conducted on-line since we had not relocated yet. The new home coordinator on site in Sequim did an excellent job and she was, and continues to be, available if we have additional questions or need more ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Not a smooth process, too many contacts and this created confusion

  • Alicia B.
  • Verified HomeBuyer
  • April 24, 2026
  • Middletown, DE

Not the most transparent process, advertise competitive rate, yet with acceptable credit score plus incentive dollars, rate advertised was NOT secured.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Blessed either way.

  • Carveila L.
  • Verified HomeBuyer
  • April 24, 2026
  • Elgin, TX

Awesome overall, but we were not happy with the closing experience. The couple before us had all the ladies at the door waiting, cheering them on with excitement. When it was our turn, she simply said, “You’ll get your copies by email,” and walked out. We were left wondering if we were done, so we just walked out expecting the same celebration, but got nothing. It did not make our day feel special. Other than that, we had a great experience and we love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Homebuying experience is not like what it used to be

  • Gloria Ahn B.
  • Verified HomeBuyer
  • April 23, 2026
  • San Diego, CA

I bought my third Lennar home and while I am overall pleased with how this homebuilder approaches building (ie. love the all inclusive simple pricing), quality of homeowner support and buying process has definitely gone down. There is not much personal relationship or customer service and more like a mass factory with a lot of their workers overextended. I miss the one individual that you can call & the mariad of home warrenties, manuals and personal support that used to be the purchasing experience. I get that we have apps and can download instructions, etc. but this is one of the largest ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

GS

  • Preet S.
  • Verified HomeBuyer
  • April 23, 2026
  • Sacramento, CA

Overall good and smooth experience. Only bummer is that we have not yet been able to get the mailbox keys from the post office, it’s been almost two months now. This information was not disclosed to us when we were purchasing the house that we have to get the mailbox keys on our own and that the builder is not responsible for that.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Sales guy is a liar, everyone else was great

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2026
  • Buckeye, AZ

We bought a Next Gen and it’s beautiful. Guy over our property is quick to respond and handled all of our move in blue tape missed items/ additional findings with ease. Loved how easy and friendly the loan process and staff were. My hiccup is we were explicitly told the next gen comes with 2 fridges, washer and dryer dishwasher etc. come closing, he refuted that and blamed our walkthrough guy. Dude, you told us that which is why I wasn’t mad about selling our last house with the brand new W&D we bought etc and now I misheard? No, I wrote it down as I was listing the pros and cons and why ...

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 5

My home

  • Derek Lynn K.
  • Verified HomeBuyer
  • April 23, 2026
  • Fort Worth, TX

My experience was good, I didn't get into my home on the date agreed on... But, since being in my home.... the only problem I have is with the flooring,(the flooring technician did a crappy job) and I had to purchase my own venetian blinds. Otherwise, I'm enjoying my new HOUSE....

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Poor customer service

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2026
  • Pace, FL

She was terrible poor customer service

Lennar responded:
We appreciate hearing from our homeowners and value your feedback. Your comments help us identify opportunities to improve our processes and homeowner experience in the future. If you would like to share more details, please email CorporateCustomerCare@Lennar.com.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

investor

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2026
  • Athens, AL

LENNAR is the MOST SORRY business that I have ever dealt with . After TWO months I do not have a correct title to the home. The Tittle company is sending mail for me to the address of the home purchased . I do not live there. The Title company ignores me. LENNAR is a SORRY company. I am contacting the Al. Attorney General

Lennar responded:
We are sorry to hear about this experience. If this has not yet been resolved, please contact our Corporate Customer Care team by sending an email to CorporateCustomerCare@Lennar.com with your name and Home address information so we can review your experience.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very satisfied with Lennar

  • Dennis B.
  • Verified HomeBuyer
  • April 23, 2026
  • Venice, FL

Our experience buying our Coach Home was very streamlined and relatively painless. All of Lennar's people that we dealt with were very knowledgeable and friendly. We are very happy with our new place. Thanks Lennar!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience purchasing a Lennar home

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2026
  • Crystal Lake, IL

The most purchasing experience was good. Keep the insurance side of of Lennar in check. They provided me with a great quote, then changed the price right before closing. Made me rethink the whole process. The communications between the builder, the mortgage company, the insurance company and the closing company leaves something to be desired. I would have thought since it’s all under one name they would have the communications under control but that is not the case. The home itself is great. I would have hoped that in 2025 they would be wiring homes with Ethernet in every room. That isn’t the ...

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 5

Poor craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2026
  • Englewood, FL

Poor craftsmanship, horrible repairs, terrible warranty service and not a care. Wondering why we did this.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Transparent, upfront, no sugar coating

  • Quirina T.
  • Verified HomeBuyer
  • April 23, 2026
  • Valencia, CA

Easy to deal with, can be trusted. Professional, great communication

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Rhonda F.
  • Verified HomeBuyer
  • April 22, 2026
  • Kerrville, TX

Our Sales Clarissa and Carrie from 1010 realtors were awesome. Both of them were on top of everything. Very knowledgeable and kind.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality

  • Hannah T.
  • Verified HomeBuyer
  • April 22, 2026
  • Edgerton, KS

Let me start by saying the on site employees of Lennar have been quite pleasant! They are the company’s saving grace. As far as the quality of the house, it is lacking. After having lived in our home for over two months now, I can confidently say the quality of the house does not match the price tag. Location was a key factor in moving forward with the purchase, but I am disappointed in the quality.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Review of Belmont Model in Crane Landing

  • Larry J.
  • Verified HomeBuyer
  • April 22, 2026
  • North Fort Myers, FL

The quality of the materials and workmanship is excellent. The sales rep was very prompt in answering any questions I had both before and after the sale.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alix was very helpful and always pleasant. Always willing to go the extra mile.

  • Nancy S.
  • Verified HomeBuyer
  • April 22, 2026
  • Fort Myers, FL

Bryan was fabulous! Went above and beyond to make my buying experience stress free. Can’t say enough to show how appreciated he was by me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

TANNA was wonderful

  • Donnie Verle R.
  • Verified HomeBuyer
  • April 22, 2026
  • Sherman, TX

Sales person was excellent closing was ok but a little inconvenient. Wonderful neighborhood.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good build, bad lenders:

  • Jose G.
  • Verified HomeBuyer
  • April 22, 2026
  • Fresno, CA

The overall purchase experience was not the best. The quality of the house and the workmanship of the structure was good from Lennar, however, their lending team was not the best, at least the one I worked with. The lender I worked with overpromised rates, time frame for which the mortgage would be done, and lack of communication during key parts of escrow. Furthermore, an annoying detail occurred when we finally received our code to enter in our new home, it turned out we were given the wrong code number, which was annoying because it took away the magic of entering your home for the first ...

Lennar responded:
Thank you Jose, for taking the time to let us know about your experience. We are sorry to hear that your homebuying experience did not meet your expectations. We are happy to hear that you are pleased with your home. We appreciate the opportunity to learn and improve from homeowner feedback.
Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 3

Todd is not receptive to issues, James has been great to resolve issues

  • Deirdre B.
  • Verified HomeBuyer
  • April 22, 2026
  • Chesterfield, VA

There are a few things that county codes were not onserved

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

New Home is beautiful and I’m loving it.

  • Mary T.
  • Verified HomeBuyer
  • April 22, 2026
  • King, NC

Everything went well. I’m loving my new home. I’m exactly where I wanted to be. It’s nice and quiet. All the neighbors I have met are very nice.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Connerton East

  • GAYNELL C.
  • Verified HomeBuyer
  • April 22, 2026
  • Land O' Lakes, FL

Through out all parts of the buying process, Lennar staff was available and willing to explain each step. Follow ups were done to ensure any and all questions were answered.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Wildwood Groves Community

  • Ernice E.
  • Verified HomeBuyer
  • April 22, 2026
  • Homestead, FL

I recently purchased a home in the Wildwood Groves community by Lennar, and overall, my experience has been a mix of strong positives and areas that deserve attention. First, I want to sincerely acknowledge the staff. The team was professional, responsive, and consistently diligent throughout the process. From initial inquiries to closing, they demonstrated a high level of organization and customer care that made what can be a stressful experience feel much more manageable. Their communication and willingness to assist did not go unnoticed. That said, when evaluating the home ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Duane

  • Duane J.
  • Verified HomeBuyer
  • April 22, 2026
  • Middletown, DE

Easy Transaction in purchasing my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Theresa and Diane

  • Diane C.
  • Verified HomeBuyer
  • April 22, 2026
  • Montgomery, TX

Great people to work with. Listened to our needs. Made home buying easy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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