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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21167 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21167 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

overall very happy

  • Michael M.
  • Verified HomeBuyer
  • March 29, 2022
  • Naples, FL

The house closed 3 months after we were originally supposed to because of building delays. But we are very happy overall.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

How quick the home was built and the communication with the team

  • Tom C.
  • Verified HomeBuyer
  • March 29, 2022
  • Westfield, IN

We were living far from the home as it was being built and Lennar kept us updated and sent photos of the building process every week. The home is well built, things that needed attention were handled quickly, Everything is working great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Delivery of the home

  • David K.
  • Verified HomeBuyer
  • March 29, 2022
  • Yorkville, IL

Process was smooth and fast

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I believe the builder are good people.

  • Timothy I.
  • Verified HomeBuyer
  • March 29, 2022
  • Gainesville, GA

I believe the builder are good people. Just to much work in a short time. When your moving fast you make mistakes. Service after the sale is everything, at present the response times on painting and repairs are slow. I hope we get all of our punch list taken care of as some are big. Hoping for the best that we are able to get them completed. Note, the walk way down to the lake is to steep and not wide enough for two golf carts. This is dangerous and does not make sense for a 55 over community. This need immediate attention before someone gets injured. Question how often have you used this ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - I was provided a list of inclusions that were inaccurate, several

  • Kristen B.
  • Verified HomeBuyer
  • March 29, 2022
  • Converse, TX

I was provided a list of inclusions that were inaccurate, several items were not included. I am confused by the everything included tagline because I see that everything is only included if you are an investor. Ironically the items I was told you can’t get were included on the investor homes. Also, I have had two warranty requests and although I was told everything would be repaired only a couple things have been with no word on the other items. It appears employee turnover is part of the problem.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Home build schedule met rexactly

  • Stephen R.
  • Verified HomeBuyer
  • March 29, 2022
  • Mount Holly, NC

Lennar uses limited flexibility in options/changes approach to hold schedules tightly. That's good thing as you know it up front. On the downside, our house required significant effort to make it livable due to Lennar cost cutting : no towel racks, inadequate closet hardware, no light fixtures, etc. We had several minor quality issues, all of which were quickly fixed with the help of the Lennar customer support rep. And the "smart" home features are really nice!

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Loved Working With Lennar

  • Brian S.
  • Verified HomeBuyer
  • March 28, 2022
  • Bluffdale, UT

Lennar was always very responsive to inquiries. The home is great, we love the home and community as well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Happy

  • Tom V.
  • Verified HomeBuyer
  • March 27, 2022
  • Raleigh, NC

This is our second Lennar home and the experience was even better than the first time! Everyone was wonderful to work with in all departments, purchasing, financing, building, closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar has the worst construction managers

  • Marie M.
  • Verified HomeBuyer
  • March 27, 2022
  • San Antonio, TX

Terrible home inspection and after home purchase experience. Lennar construction managers are all promise non work. They flat out lie. Terrible home ownership. Lennar’s attitude is don’t care, it’s not my home, it’s your home now and your problem

Lennar responded:
Hi Marie, thank you for sharing a review. We would like to apologize for the poor service and follow-up provided by the local team. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, if there are any items that need further attention. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great sales team

  • Maureen D.
  • Verified HomeBuyer
  • March 26, 2022
  • Punta Gorda, FL

Very poor workmanship, I am still awaiting the clean and move in ready home as promised.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Good experience

  • David C.
  • Verified HomeBuyer
  • March 26, 2022
  • Noblesville, IN

The building process was very good. Enjoyed weekly calls with construction manager and sale person. Everyone made it easy to enjoy the process! Great team to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We love the house.

  • Leora R.
  • Verified HomeBuyer
  • March 26, 2022
  • Myrtle Beach, SC

We love the house. However service after the sale is not good. We have issues that we have shown our construction manager and they have not all been dealt with yet.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Inconsistent quality of materials and workmanship. Excellent Sales and warranty department response.

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2022
  • Elgin, IL

Some parts of the house were built with exquisite quality and worksmanship. Other parts were just...not The sales department agents were extremely helpful, friendly and professional. At no time did we ever felt lack of honesty or transparency. More importantly Lennar's agents response to remedy the issues have been above and beyond, It changed our perspective of the whole experience.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 5

Lennar - Quality of the home is great but I was quite disappointed with

  • Abayomi S.
  • Verified HomeBuyer
  • March 24, 2022
  • Katy, TX

Quality of the home is great but I was quite disappointed with the communication of the builder. I got almost no updates unless I pushed really hard. I also was amused by the fact that the home didn't come with a fridge for the asking price.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Lennar - Connie made everything so easy.

  • Zong Y.
  • Verified HomeBuyer
  • March 23, 2022
  • Rockford, MN

Connie made everything so easy. Our lender Beth made our loan process so easy and smooth too. Would definitely recommend Lennar to anyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy

  • Merigail A.
  • Verified HomeBuyer
  • March 23, 2022
  • Indianapolis, IN

Using online DocuSign was great sales people very personable

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Willing to help

  • Derrick S.
  • Verified HomeBuyer
  • March 23, 2022
  • Haslet, TX

Great service with all issues

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Warranty Dept.

  • Robert A.
  • Verified HomeBuyer
  • March 23, 2022
  • Mount Dora, FL

Took a while to get everything completed correctly, but I attribute all of that to the lack of labor available in todays market. But in the end Lennar stood behind all that was needed to be done to our satisfaction as quickly as they could.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Again.

  • Wayne D.
  • Verified HomeBuyer
  • March 23, 2022
  • Myrtle Beach, SC

Again. Lannar uses the cheapest materials that they can find. Building houses so fast the Quality of the homes have so items that needed corrected before a purchase is done.Yes we can come back and take care of mistakes which is an inconvenience to the owner. You think of only how fast to build and your profit you make.Employees are nice but that doesn’t take care of the Quality of work. Would not purchase another home by Lannar and will share my experience with friends.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good builder

  • Anonymous
  • Verified HomeBuyer
  • March 23, 2022
  • Durham, NC

Good company builds good houses.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - This is my third experience, both sales and All supporting people

  • Helene H.
  • Verified HomeBuyer
  • March 23, 2022
  • Broomfield, CO

This is my third experience, both sales and All supporting people have been very attentive.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - I'm grateful for the people who helped me in my journal.

  • Maria P.
  • Verified HomeBuyer
  • March 23, 2022
  • Saint Cloud, FL

I'm grateful for the people who helped me in my journal. Gene, Crystal and their team did a great job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - There are a lot of little things in the house that look rushed

  • Jessica L.
  • Verified HomeBuyer
  • March 23, 2022
  • Tampa, FL

There are a lot of little things in the house that look rushed like floor tiles not level and raised in areas. Our staid have a good finger width gap between the wall and the stairs and the carpet was laid on top of it hiding the error but my 2 year old found it. The downstairs hot and cold were switched so the cold is actually hot and the hot is actually cold. When buying the house we seemed to be told one thing by someone and then another by someone else so the process was stressful when it could have been very streamlined. We were told by a couple of people who would take over in the ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Quality overall experience.

  • Christopher W.
  • Verified HomeBuyer
  • March 22, 2022
  • Plainfield, IL

Purchased my home when prices and materials were going up, many builders had severe delivery delays. Lennar laid out a plan and delivered a high quality product on time. The sales and delivery/construction staff were professional and they cared about the experience. I would only recommend Lennar as a builder, no others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Faustino L.
  • Verified HomeBuyer
  • March 22, 2022
  • Sun City Center, FL

Very good . Very fast. Excelente atention

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

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