Lennar Reviews

This was our second time purchasing a Lennar home. However, their “everything’s included” motto is no longer, it’s especially disappointed since the price was double than our first home. Sellers agent was a terribly difficult to work with and made the buying experience unpleasant.

Robyn and David were great!!

Don’t want to say anything

Quality is not met and not satisfied the customer needs

A lot of things could have been done with more care.

Experience was great. Quality workmanship and materials were awesome! But refrigerator's water and ice dispenser was not fully operational and I cant get them to replace it. The warranty contact was not helpful at all, no trouble call ticket provided and it seems like nothing has happened.

Lennar representatives Carissa, Joel, Jose and Martha have ruined the new home buying process …

Better than I expected

No out of state home buying experience is easy. We purchased this home site unseen. It worked out for us due to the trustworthiness of our salesmen. Mark provided regular honest updates. So far Lennar has been responsive with warranty issues and have followed up. I would definitely recommend this builder to my friends and family!

great designs for all the homes

Several items in the house do not work and Lennar won’t correct

So-so craftsmen work around the house.

If you are considering buying one of these homes talk to some of the home owners that already live in one.

The workmanship on the interior walls is very bad, when doing the walk through there were no lights in the home, so we could not see how bad it really was, but now that we have lights, the walls are terrible. The dryer was not installed incorrectly because the set screw was not tightened on the cord and that caused smoke and arcing, we have not had a dryer in 3 weeks. The tree in the backyard has been leaning almost to the ground since we moved in and looks terrible. Overall, I am very disappointed in the quality of work for a 2036 square foot home that we paid $441,000, I expected more from Lennar and could not possibly recommend them to friends or family. ... More

The overall experience was just easy and everyone goes the extra mile if you need help

I paid $20,000.00 More then some of my neighbors for a premier lot . I cannot get out my screened in back door because of the extreme pitch . This lot is unusable as is. I cannot traverse this landscape at all .My 4 year old grandson opened the screened in backdoor and fell out rolling down the pitch and hitting his head on the Irion drain ! I ve spoken to several people from Lennar . All have not much to say expect this is the worst lot in here that they have seen to date and nothing has been done ,no one has a business card to give me no one from Lennar will give me there contact information. to say shady is an under statement no transparency at all ! My neighbors and I are fed up, as my lot directly effects there lots .Water drainage is a huge problem wrap up with all the other problems I have to deal with on a daily bases . This is a 55 plus community REALLY ! To date my experience with Lanner is bad to very bad and keeps on getting worst .I will be seeking help ... More

We had a lot of fun and excitement with our new home purchase. The overall quality of work has been good, the only issues we had during the process is that the construction crew left a pretty decent amount of small paint drops all over the carpet. There were a few little areas of the rug that were also pulling up slightly and fraying parts at some of the edges of the carpet where it tucks into the seam at the walls, nothing major. Overall we are pretty happy with the house. There were some scratches on the appliances that magically appeared after our initial walk through as well, but overall it’s liveable and we feel like we got the bang for our buck. ... More

Love the builder ,great community to live in.

Wonderful experience with the team

Steve did a great job addressing any of the issues we had and still stops to check on thing when through the neighborhood

In the past couple months we’ve lived here the HVAC has broken twice… the oven flips the breaker. The hot water heater leaks. Our POC at Lennar was not helpful- in fact it seemed that she actively tried to schedule our 3rd party inspector to come at incorrect times so we had to reschedule with him, as you can imagine that was expensive. Our other POC on site was wholly unknowledgeable about our home. He had not idea where filters should go for the HVAC, and at one point told us our unit didn’t need filters. That being said. I love the layout of the house, the location and our neighborhood. But this can be found without using Lennar. I would not recommend buying a home with Lennar. ... More

I made a life changing decision in November 2021 after staying with family in Fort Worth, TX for about 1.5 months and that was to relocate to this area from California. I targeted new community builds in the local area closest to my family that included DR Horton, MI Homes, KB Homes, and Lennar. I ultimately landed on a Lennar community and a model home given multiple factors including the location of the community, the price point for the house specifications I needed, and the quality of the build. The Lennar workforce from the sales stage to post-closing were wonderful to work with, very professional, super friendly, extremely knowledgeable about their products, and followed through with their commitments. They all made for an overall positive buying experience. They included: - Sahil H. He was the face of Lennar as my New Home Specialist and the first person I met upon walking onto the property to secure a purchase. Sahil walked me through their process, continued to support me throughout it, followed up with needs that I had, and went to bat for me as the customer advocate on numerous occasions. - Jeremy W. He was my Mortgage Loan Officer and helped to secure a loan product with which I am pleased. He educated me, offered up options, and followed through with all my needs. - Shannon M. She was my Senior Loan Processor and facilitated all the paperwork needs in order to close. She was very responsive, timely with my informational needs, and was always accessible by phone or email. - Mary M. She was my Escrow Officer and made my closing process seamless. Escrow processes including being able to e-sign on a virtual call with a notary and having my house keys couriered to the new community (as opposed to be driving an hour to the closing office) were very much appreciated. - Scott W. He was my Quality Assurant Representative and engaged me during the pre-final and final walk through. He has superb knowledge of Lennar products and well astute with homeownership. He taught me a lot about the things the property required in such as a short amount of time that we were together. He captured all the items that needed to be fixed for the final walk and ensured that all items were completed. - Richard A. He is my Customer Care Specialist and works onsite at the community. What a great concept of having someone locally in the new community build. Richard came by a few days after closing and walked me through all the essentials of new homeownership including how to submit warranty requests. - Vonda A. She is my Construction Manager who is assigned to the street in which I reside. She is so nice to talk with and always makes herself available no matter what pressures she has to get properties ready. She takes good care of the properties when they are being constructed ensuring that they are secured for the evening. Her need for security also extends to the residents where she placed "slow down" signs for vendors and contractors to be mindful of residents including small children. For any successful product or service, there is always a team of professionals behind them. I'm truly appreciative of this "village" of Lennar professionals that made it all come together for me. ... More

When we did the inspection few days before closing, the irrigation system broke. So Lennar turned it off. This killed our lawn because no water for the grass. Lennar promised us that they will take care of the lawn and irrigation system. What they did was let the irrigation water the grass everyday and the running time was very long. The front and back yard turned to paddle, wasted a lot water. The water bill for the first month was more than 600 with no one live in the house. And the house was very dirty, some construction waste left inside the garage. We have to hire the cleaner to clean the house before move in. We send email to Lennar and don’t get any response. ... More

The purchasing and mortgage experience was great. Abby and Gino were available for all questions and extremely helpful. If you don't use Lennar's closing company you are inconvenienced by closing off site. The home is beautiful. However upon close inspection the workmanship for the internal anesthetics is lacking. The painting was incomplete, the entire shower was not thoroughly grouted, multiple cabinet shelving installed chipped and finally the quality of the flooring was subpar. Lennar has contractors who are not paying their employees minimum wage, are paid under the table, not insured or receiving any type of benefits because they are immigrants or undocumented. Matt has been diligent in working to resolve the construction issues but it is a process and some are still pending and the disposition in unknown. ... More

Our house is incomplete and has many workmanships problems. Very poor quality, Tiles needing to be replaced, Cupboard doors and drawers missing, Lennar took ours and gave them to someone else. Been here going on 2 months still no drawers or doors. I would not buy another Lennar home. Quality of material is cheap and needing to stay home daily so people can come to fix things. Construction manager never calls with updates on anything, doesn't even answer his phone. Lennar is good at selling homes, but they are pathetic on building houses. I have given you the marks that you deserve and wish we would not have bought a Lennar home. I would and will tell others to avoid any Lennar built homes and pictures of everything that was and mostly still is wrong and will share them with anyone that was interested in seeing them. I asked to be contacted by someone from corporate not in this little loop in Florida and they also have no time for me. Don't buy a Lennar home unless you want FRUSTRATION. By the way we have a cracked door on our pantry from the screws in it. They will not replace the door they are going to fix it I was told. I know writing this I will get no answers from Lennar. Bottom line people they are great at selling, but they do a very POOR JOB Building them! ... More