Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19315 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Hector
- Hector P.
- Verified HomeBuyer
- October 18, 2022
- Portage, IN
To be honest, I want to say that the purchase process is very complicated, the assistance was not the most correct, the construction was not well checked before being delivered, which caused damage the first day of moving, the price was the market price
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Meh. Very cheaply made, but could be worse
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Bremerton, WA
It is a beautiful house but it’s so cheaply made. The house was slapped together and I am spending 20+k on making things right. They don’t even seal tile, grout, or fencing. Paint job was terrible. Garage is unfinished. Have had recalled parts in our new house already. Hard to get anyone to respond and they act like concerns are an over reaction. Tell us those are minor things (yet those minor things cost a ton of money to fix and should be correct the first time when you’re paying 500k-1million+ for a house. Over all not worth the prices. It’ll make for a great rental home some day but def ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Overpriced but mediocre materials and very bad responsiveness to issues
- Nataraj B.
- Verified HomeBuyer
- October 18, 2022
- Dublin, CA
Overpriced but mediocre materials used in construction and very bad responsiveness to issues. Cabinet fixtures are not built properly, the Carpets have nails poking out and the bathroom showers have scratches all over during construction.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Trails Edge
- Maggie M.
- Verified HomeBuyer
- October 18, 2022
- Punta Gorda, FL
Our project manager was great! However, the quality of craftsmanship by the trades, attention to detail, incomplete punch list even two months after closing, integrity, and timeliness of communication were unsatisfactory. We have a front door that needs to be replaced, a few broken cabinets, and a few other aesthetic things that need to still be fixed.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Waterside Lennar Delaware Unit in Bensalem
- Patrick Q.
- Verified HomeBuyer
- October 18, 2022
- Bensalem, PA
Homebuying process was simple if somewhat rushed. The biggest issue is the lack of noise abatement between our home and the home below us. We can hear every footstep from the unit below us. This is unacceptable and Lennar does not seem to care since we now own it.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 2
Other than price I wouldn't recommend
- Ashley M.
- Verified HomeBuyer
- October 18, 2022
- Fort Pierce, FL
House toom way longer than we were told it would and even still was convinced to close before the home was ready. And no notice was given when it came to telling us the house still isn't ready. Tile floors seem like the aren't sealed and have spots all over that one clean off, face plates are crooked. Everything just seems rushed and not done well.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Once you sign they don't care about you anymore
- Jorge T.
- Verified HomeBuyer
- October 05, 2022
- West Valley City, UT
Several items were pending by the time I signed, they promised that they will take care of those items pretty quick. Since then I haven't hear from them at all and I have been living here for 2 months now. I guess I will have to submit all those as warranty problems. Very Unhappy.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
What’s the rush
- Ian T.
- Verified HomeBuyer
- October 05, 2022
- Punta Gorda, FL
Our new home certainly wasn’t ready to close on closing the date, but we we’re forced to close anyway to avoid penalties. Most of the issues were looked after eventually, but here we are 5 months later and we’re still missing cabinets. Ever day I shake my head at our situation. This is not the first new home I’ve purchased but it is the first time I’ve had these kind of issues. Buyers be aware
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Pretty bad financial and title team
- Jairo M.
- Verified HomeBuyer
- October 04, 2022
- Katy, TX
House quality and workmanship is acceptable for this kind of budget houses, but the financial and title teams sucks. Even though there was plenty of time to get ready for the closing day, as the house was being constructed, they were still asking for info to get the loan just around a week before the closing. Consequently the closing final amount keep changing up to the day of closing creating some unexpected hassles that day. Very disappointing feeling for a well known company as Lennar.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
No pride in work and craftsmanship
- Anonymous
- Verified HomeBuyer
- September 27, 2022
- Spring Hill, TN
Sales agent provided misleading information. Sales team anf financial team used alot of buyer intimidation tactics. Repairs were not made from final walk through 45 days after being in the home. Home was not cleaned good for final walk through and move in. Craftsmanship of wotk is very sloppy. No pride in work.
Lennar responded:
Hello and thank you for your comments. We are sorry to hear about your experience. If there are any outstanding issues we can help address, please send a message to us at corporatecustomercare@lennar.com
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lennar experience
- John M.
- Verified HomeBuyer
- September 27, 2022
- Marysville, WA
Mortgage is one department that needs to be more open, consistent and concern about us, customers. Having our mortgage internally helped us to be on track with our timelines though. We moved with incomplete parts of the house, supply issues were noted from the builder. Overall, we still love our location and we had a smooth turnover and closing.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Could be better
- Anonymous
- Verified HomeBuyer
- September 20, 2022
- Rockville, MD
Settlement date delayed twice, including Friday 8PM phone call that Monday settlement will be delayed. Things that should be fixed after New Home Orientation were not done,l. New home but l Pros: Very nice community and responsiveness of construction management to the issue. In general feels like there is minimum attention paid to overall look and feel of a new home. Every crew was responsible for something leaving mess behind and there was no control over it. As we life here over 45 days now, we are still find new things that should have been caught and fixed before by managers.
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 4
Deb D
- Deborah D.
- Verified HomeBuyer
- September 20, 2022
- Barnegat Township, NJ
I wish I could have chosen some of the options myself rather than the sales agent picking everything. I also feel some of the finishes in the home could have been a better quality. I do like the layout of the house but there are things I would have done differently:, lighting, location of outlets, added towel bars, medicine cabinet etc. Short on amenities. Love the location and convenience!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Frustrating and disappointing
- Carl M.
- Verified HomeBuyer
- September 20, 2022
- Scottdale, GA
Lenner make promises during the walk-through that has not been fulfilled!!!! We are still waiting to get the outside door painted along with touchup work inside. This experience has been very frustrating!
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Ms
- Lucia W.
- Verified HomeBuyer
- September 20, 2022
- Castle Rock, CO
Lennar has yet to address the pinch list items after closing, I have tried to get the punch list but I have yet to receive it.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Poor workmanship
- Krystal D.
- Verified HomeBuyer
- September 20, 2022
- Wesley Chapel, FL
Lennar specializes in poor workmanships. They do the bare minimum. which is very disappointed.. They should invest in better subcontractors.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
A house not finished when closing.
- Deanna S.
- Verified HomeBuyer
- September 20, 2022
- Pawleys Island, SC
I would say we didnt have the best experience. The day of closing not everything was completed. Keith our builder told us to contact him if we have any issues instead of going through Lennar costumer service. We would reach out to him and get no response. I have also heard he has been let go of the company. We are still dealing with issues on our home that have not been resolved.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Just okay
- Yolanda H.
- Verified HomeBuyer
- September 13, 2022
- Charlotte, NC
My new home is very basic for what the cost was. I did not have any options I had to take whatever they offered due to "COVID"? The best thing about my purchase is the location of my home, that is priceless. I am not impressed with this Lennar home, finishes feel really cheap.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
5-10 experience in over all
- Derek D.
- Verified HomeBuyer
- September 13, 2022
- Murfreesboro, TN
5-10 experience in over all
Total Score 3
Quality 4
Trustworthiness 1
Value 5
Responsiveness 1
Quality control
- Steven R.
- Verified HomeBuyer
- September 13, 2022
- Summerville, SC
Bad bad bad. Issues with cement and grading of property. I can’t even walk between my house and neighbors. I lost a sneaker in the mud and lawn mower gets stuck. This was brought up at the last walkthrough and said it would be addressed. Never was and now it might cost me thousands to make right. I have 8 kids that are all adults and home buying. I have told them all to look elsewhere
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Limited post sales service
- Jesus G.
- Verified HomeBuyer
- September 13, 2022
- Fulshear, TX
Several problems in the house since I arrive first time. No answer at all from sales representative and from Lennar customer service to my requests. Problems still pending after 5 weeks from closing.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Beecroft
- Abigail B.
- Verified HomeBuyer
- September 13, 2022
- Escondido, CA
There have been a few things that haven’t been great. Carpet was stained before we had our walk through. I called it out and it was bandaid fixed but the stains are all back. We have reports in for a fix but it is taking very long and response times are awful. We have also had issues with our stairs that have been reported and her no response. Disappointed since this is our 1st house. Figured Lennar would of been better than this.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Never again
- Manuel M.
- Verified HomeBuyer
- September 13, 2022
- Crandall, TX
Three words. L. O. L.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Rush, rush,rush
- John D.
- Verified HomeBuyer
- September 13, 2022
- New Port Richey, FL
In my opinion, lennar rushes through walk through and there is a lack of supervision while the house is being built. A house should only be allowed to be sold if perfect. Total lack of crafmanship....
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Need to have options when buying a house.
- Jay D.
- Verified HomeBuyer
- September 13, 2022
- Durham, NC
The house is ok. The obnoxious process of not offering people options in their homes has to change. For this reason alone, I would not buy from Lennar again.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
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