Lennar Reviews

Had a great experience with the local Lennar team when selecting a new home. They were with me every step of the way and were very through with explanations. I was extremely pleased with how pleasant everyone was to work with during the entire building process all the way thru the closing & taking possession.

Hands down Lennar bet all of the builders in and around the Austin area. The standard package came with everything I needed as a 1st time buyer and homeowner. After closing the only thing I had to do was move my boxes in and unpack. So blessed & thankful for my Lennar home.

The home buying experience and the quality of the construction itself are amazing. We have a bitter taste in our mouths because a slew of items weren’t done properly or just are still incomplete. I am thankful for Cory and Brooklyn coming today on a warranty issue (missing door pin) so that I could address and have some items fixed on the spot. Ready to be done with all of this so that we can enjoy our lives again and not have to keep meeting with contractors to fix bits and pieces.

Overall staff was always great! We just had a lapse of bad communication due to a member leaving the company. The house is good and we are ready to build great memories!

Good appliances, quality meterial, fast responses when having issues

My experience with Lennar has been more like a nightmare. But ask anyone in our new development, and they will say the same thing. First, they have no regard for your closing date. They pushed us out 4 months resulting in a lease back then short-term costing us an additional $10,000 with storage fees. The quality of the work is as bad as it gets. Every trade is subbed out and no one cares as long as they meet their quota: Doors don't shut, windows don't close, siding is falling, trim molding does not line up, caulk everywhere, crappy paint, cheapest carpets, flooring and appliances they can get. Here are the kickers...for my house, they didn't have a garage door to get through final inspection. Our construction supervisor said he found a damaged one that was going to be scrapped. (It was dented and painted red all over the inside) He said he would use the damaged door to get through inspection then replace it a month later with a new door. Two months have come and gone and they are now telling us that they will not replace the door. I had it in writing that they would replace they door. They basically said, "Sorry. Can't help you." To access our street, we must take a private road which Lennar does not own. It was never meant to be a thru street as it was constructed as part of an old golf course over 20 years ago. The street is almost not passible. It is lined on both sides with crater sized potholes, one after another. You are forced to zig zag the entire length of the road to avoid the craters while negotiating oncoming traffic. Lennar will not fix this short road because they don't have to. They Lennar home buying experience has caused me more anxiety, pain and suffering than I could ever imagine. It will do the same for you. ... More

Problems didn't take long to occur; there were cracks on walls, which was the slightest issue of them all. They didn't build the plumbing correctly, causing the water from the bathroom to overfill, have builders come back and dig up the waterline outside. The dishwasher leaked multiple times, which was an appliance issue. The kitchen cabinet had a huge crack on the side and was fixed, but after fixed, the drawer wouldn't close properly. The doorbell chime was burnt out within six months. The lightbulb in the bathroom dropped as well. The overall quality of this house was not worth the price, and hardly convinced it was newly built. The only thing good to say was the timely respondent of customer support. ... More

Shoddy workmanship, they shouldn't use the phrase "Everything's included" anymore - it isn't. No cabinet pulls anywhere in the home. Blinds in privacy rooms only (we had both in our previous homes - blinds throughout, cabinet pulls, nicer appliances, a clean ready to move in home, engineered wood floors, and quartz countertops in the bathrooms - not laminate). House was NOT ready for move in, construction dust everywhere, paint drips all over the floor and carpeted rooms (aren't you supposed to paint before you put the carpet in?), the decorative brick outside the house was falling off in places, outside trim not finished on one of the windows and not painted in several places, hinge pins missing on some of the doors, grout work missing in bathroom, downspout not connected to gutter drain in the middle of winter, cabinet doors improperly installed, back porch slider door was improperly installed. PVC pipes in the basement are jerryrigged to drip into a drain in the middle of the floor. Wow - it looks like someone's DIY job. After 2 really great experiences with Lennar, this home was a disappointment. ... More

Overall happy with the house. Not happy with the process or our customer care agent.

Rick was phenomenal at every step of this process!

Dishwasher that won’t wash dishes, microwave already bad, handles come off refrigerator. On and on and on. Wow.

I purchased 3 lennar homes inn the past, I am noticing the bad quality of the current one, 2nd floor squeaking, poor quality on the wall and doors painting, and obviously over priced due to the lack of inventory

The communication between everyone was great. The communication between the builders and the agent on a weekly video was great and helpful. Closing day was easier then expected and the whole Lennar team was just great!!!

There is only a one year warranty and after initial inspection blemishes and other issues are not covered. Found things after the inspection but was told they would not be covered.

The Lennar experience started very well. Alex as a salesman with Lennar as a lender seemed to be a match made in heaven. Alex continued as a helpful advocate, however, the lending process became a stressful and confusing process for no good reason. We remained loan worthy throughout the entire process and turned other lenders down, probably in error. The interior and exterior finish work was mediocre at best. The warranty staff came across a genuine until real work orders were submitted. I will not recommend Lennar as a builder or finance option to anyone. The sad fact is, there are several interested home buyers, that we know, that I can't refer to Lennar. ... More

The communities Lennar is building are beautiful, just don't expect top of the line materials such as paint, appliances and craftsmanship in EVERY community.

My fiancé and I wanted to find the perfect community for our five daughters to grow up in. The woman that referred us online to this community was extremely kind and helpful. She was very professional. We then had an amazing experience with the gentleman in charge of showing us home selections. We chose a beautiful five bedroom home and we are extremely happy. There were a few small issues however those issues were resolved immediately with no hesitation. Thank you very much Lennar employees for making this a great experience for my family.

Great buying experience all around! Thanks

Everything was just easy, went and looked at homes. Found the one we wanted and got the ball rolling, everything went so smooth. Once we moved into the house, any issues we had got resolved in a timely manner.

My experience with this purchase has been a nightmare. This company don't take responsibility from their negligence's. Big sewer water flood the day of the move and nobody want to claim responsibility.

My wife and I had a wonderful experience with Lennar. We highly recommend them to any potential customers.

Options is satisfied compare other builders.

I appreciate there are challenges with material and labor shortages, so while we experienced these, I would not hold Lennar responsible for these. Also, the local people we worked with (sales manager, construction manager) were great! However, it was clear throughout the process that Lennar is a large corporation and the customer experience is not valued. During the selection process, many styles were unavailable, options were changed without notice, and for many selections, visuals were not available leaving us to make decisions based on descriptions. Additionally, it seems clear Lennar does not consider how the home or finishings will be used when deciding what to include in their homes. They could benefit a great deal by gathering feedback from homeowners about what works/doesn't or even considering up front how items will be used and considering ratings/reviews of included items. ... More

Smart home, smarter designer. I like the way they think for all details using in these homes.

Lennar makes the home buying process smoother by including upgrades that other builders charge for.