Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21171 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21171 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - We love our new home!

  • Dawn B.
  • Verified HomeBuyer
  • February 08, 2022
  • Cedar Lake, IN

We love our new home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

the lack of quality control

  • Doreen P.
  • Verified HomeBuyer
  • February 08, 2022
  • Sharpsburg, GA

I have purchased two homes from this builder and my first experience was definitely not a good one. The person in charge of my house could care less about the quality of work being done. It has caused me great stress in trying to get my house in the shape that it should have been from the moment I walked in. There's really to much to write. My second house my builder was much better. Still some issues which I'm in the process of having taken care of. Thank goodness for the gal helping me on both houses as she has been a god send. She is getting things done properly.

Lennar responded:
Hi Doreen, thank you for sharing a detailed review. We are sorry to hear about the poor experience you had with your first Lennar home, but we are also encouraged to hear your second home purchase has been more smoothly. If there is ever anything we can do to help, please let us know at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Attention to detail

  • Phillip D.
  • Verified HomeBuyer
  • February 08, 2022
  • Valencia, CA

It’s a beautiful home…but builder’s attention to detail towards quality vs quantity, a lot to be said Missed a lot a details that stick out now…spend to much time trying to fix details afterwards…

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Good value

  • Geoffrey S.
  • Verified HomeBuyer
  • February 08, 2022
  • Katy, TX

Good value overall, but lots of cracking on walls and paint spills on floor.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - The trades that were hired did not do a good job.

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Brandywine, MD

The trades that were hired did not do a good job. The drywall and painting is horrible. There are several issues with the house. The amount of effect put into this home was sub par.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

No question or concern went unanswered

  • Karena L.
  • Verified HomeBuyer
  • February 08, 2022
  • Huntley, IL

Great team. Michelle, Bob, and Brian worked hard to keep our home completion on schedule. Any questions or concerns were addressed timely. I am very happy with my new home and the homebuilding process with a Lennars Talamore team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Generally Poor Quality assurance on finishes.

  • Donald H.
  • Verified HomeBuyer
  • February 08, 2022
  • Mt Pleasant, SC

Trim, paint and other final details of the “completed” home showed almost zero quality control. Oversprayed paint, poor paint coverage, dented, dinged and warped door jambs and trim.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 1

Looks great from a distance

  • Alexa G.
  • Verified HomeBuyer
  • February 08, 2022
  • Morristown, NJ

Everything looks really nice and beautiful but when you get close and look at every little thing it is really not done properly. Responsiveness to issues has been super slow and I am having a lot of issues that are not being resolved.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Home quality is in par but the overall process was just a nightmare.

  • mairaj e.
  • Verified HomeBuyer
  • February 08, 2022
  • Fort Worth, TX

Home quality is in par but the overall process was just a nightmare. There is a lack of coordination between departments and as a seller i had to constantly follow up on the process. Mortgage was also a pain to deal with. Every person needed hand holding to get me to close. It maybe because we were one of the first few movers in the community but i hope they fix the process.

Lennar responded:
Hi Mairaj, thank you for this review. We are sorry and disappointed to hear about the poor experience provided during the buying process of your new home. If there is anything we can do to help going forward, please let us know at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

What a stressful time to buy a house

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Haslet, TX

One day we will look back and talk about how stressful it was buying a house in 2020-2021. It certainly did not make things easy in such a competitive market. Thankfully for me I ran into Mrs. Liz and the Lennar team and I just wish I came across them sooner. The team was professional all the way through and certainly helpful. There were a few issues right when I moved in but once addressed they were responsive and treated the issues in a time sensitive manner. Can’t really say anything other than positives, a great team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was so helpful

  • Delora S.
  • Verified HomeBuyer
  • February 08, 2022
  • Katy, TX

My experience was a wonderful journey. Everyone was so nice and answered all my questions. I appreciate everyone involved and took the time with me and patient with me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Been a lot of issues with the house but the Lennar warranty people

  • Randall P.
  • Verified HomeBuyer
  • February 08, 2022
  • Lebanon, TN

Been a lot of issues with the house but the Lennar warranty people get on it quick.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Poor workmanshipPoor customer service

  • Rajiv G.
  • Verified HomeBuyer
  • February 08, 2022
  • Zionsville, IN

Poor workmanship Poor customer service

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

The whole process was so smooth!

  • Destinee M.
  • Verified HomeBuyer
  • February 08, 2022
  • Haslet, TX

From start to to finish, everything was so easy and everyone was so nice! We love our home and don’t regret a thing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Realtor representation.

  • Carlos A.
  • Verified HomeBuyer
  • February 08, 2022
  • New Caney, TX

Lennar offered great designs, indeed beautiful houses, but not really impressed with details. From cleanliness to items not ready @ delivery, to customer support, many items were left unplug, uninstalled, open access to controls, lack of explanation on upgrades, the list is long. In my experience, there was lack of communication, customers deserve RESPECT for our commitment to our biggest investments of our lives, please DO BETTER for future home owners. Despite all complaints, I still love Tavola and my home elevation.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Very responsive to questions

  • Richie M.
  • Verified HomeBuyer
  • February 08, 2022
  • San Antonio, TX

Representatives are very responsive for the most part. Easy for us to drop by and check on house during process. Stuff does get hidden or rushed during build. Pieces of 2x4 split or broken thatbgot covered or up or just tossed away in the attic. Vinyl flooring lifting and glue left everywhere. Glue left on walls. Caulking is very poor on countertops. Exterior has many small issues as well. Dinged siding, bent trim. Paint on shingles. Door ways have air gaps. The worst so far is the yard work. The grading was not dont correctly. My fromt yard sunk by over 1 foot and split after rain. Yard is ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Fast friendly and great service

  • Troy R.
  • Verified HomeBuyer
  • February 08, 2022
  • Lancaster, SC

Fast friendly and great service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall is good, at the end there was a delay to finish the development

  • Hester Z.
  • Verified HomeBuyer
  • February 08, 2022
  • Orlando, FL

Overall is good, at the end there was a delay to finish the development which I understand, but it took more than a week to complete the last piece due to the mistake of supplier and the builder. It almost affected my loan (my locked rate was expiring at the day of the delayed closing date), to be honest I was not happy about it!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Overall I am pleased with my purchase - this was a much better

  • Lisa B.
  • Verified HomeBuyer
  • February 06, 2022
  • Aberdeen, MD

Overall I am pleased with my purchase - this was a much better experience than my previous home buying experience. The team is awesome and I like the virtual customer care center for resolving work orders based on my periodic inspections in the first year

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I thoroughly enjoyed my home buying experience with Lennar.

  • Molly C.
  • Verified HomeBuyer
  • February 06, 2022
  • Summerville, SC

I thoroughly enjoyed my home buying experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Not the best experience for a new home buyer.

  • Lakeisha E.
  • Verified HomeBuyer
  • February 05, 2022
  • Wesley Chapel, FL

Not the best experience for a new home buyer. The quality of the workmanship and resolution of issues was poor.

Lennar responded:
Hi Lakeisha, thank you for this review. We are sorry to hear about the poor experience you have had with your new home. Our team is here to help, if there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

kind and helpful

  • Elizabeth H.
  • Verified HomeBuyer
  • February 05, 2022
  • Batavia, IL

Everyone was patient, professional, and eager to help.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

very personable

  • Maureen P.
  • Verified HomeBuyer
  • February 02, 2022
  • Hudson, FL

This is a cookie cutter home. you are not allowed to change not even a light bulb. It is built very cheaply. Very few windows, no medicine cabinets or drawers in any bathrooms. all appliances are beginning level appliances. our dish washer wheels fell off 1 week after we moved in. The wash machine leaks, the faucet is already very loose. and I can go on. They promised us the lights for the garage and we are still waiting for them. We decided that we will just rebuild it as we go along.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Our house is lovely and the Lennar staff have been amazing.

  • Adriana M.
  • Verified HomeBuyer
  • February 02, 2022
  • Forest Grove, OR

Our house is lovely and the Lennar staff have been amazing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The exceptional experience with the Sales Consultants Rosalie and Gail. Tey were like working with family

  • Ronald C.
  • Verified HomeBuyer
  • February 02, 2022
  • Menifee, CA

A little more attention to detail is needed in workmanship. It was found when attempting to install a ceiling fan that the wires were completely painted, over and they had to be scrapped to identify the color. Where you'd assume 18" between studs, it was 24". After some rain, a 2 1/2 + foot sink hole appeared adjacent to the exterior garage wall directly below the breaker box.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Narrow Reviews by Area