Lennar Reviews

I'll never buy another Lennar home again

No keys day of closing had to wait 5 days later to get keys and move in still no mailbox need some touch up no lites in backyard

Went to closing being told I had a surplus and would be receiving a check instead at closing was told I owed over a Grand.

Pretty area close to beaches pretty landscape

you should make better quality houses, and according to the customer's opinion

Overall quality is not good. Exterior problems with brick, deck, paint. Walls and floors not level or straight. Everything was rushed and needs to be repaired multiple times. Warranty team is nice, but issues are still slow to be addressed.

I was asked to close quickly to enaure Lennar got the closing done by the end of their fiscal year. I did so with the promise the punchlist founding during the walkthrough would be done by closing. It took over a month to have complented and cost me a month of rental imcome.

Very frustrating trying to settle and move in to a new “finished” home. We expected delays due to supply issues however upon settlement, major construction should have been completed. Racks were not installed. Bathroom fans not installed. Painting not finished. When touch up painting was attempted the colors did not match. This resulted in all of our rooms needing to be repainted after our furnishings were moved in. There was no final cleaning so we are still chipping grout off the tile floors. Grout in the bathrooms need to be re-done as it was not completed. So, we are moved in and 2 months later still dealing with issues. After 11 military moves we are veterans but this was frustrating. ... More

Workmanship needs to be improved.

When we got the house it was not the same model and the restrooms were different. The material that they use for the shower is a waterproof Sheetrock and they glue a piece of Sheetrock to put shampoo on it and it did not stay that long , it fell the second time we used the shower and that happened to both restrooms.

The home was cheaply built

Not enough information is provided.

Poor craftsmanship for the money

First of all, we we were on a waiting list for our home. Then, out of the blue, we had to endure a lengthy wait with stressful bidding...raising the price over 100k than original list price! Upon moving in, we found the the quality of trade workmanship sorely lacking. There were way too many issues on the punchlist and afterwards for any of the Lennar staff to reasonably complete in the 60 day period. We still have many issues to resolve...and a tilted ceiling that cannot be reasonably addressed. Love the place...just wish we had a much better experience. Thank heavens the salesman and construction manager made us feel much better and have been very helpful. ... More

Make sure you take your time with your walkthrough. I felt rushed and some issues where never fixed.

We love our new home. I think that once we moved in the builders are more worried about completing the homes than taking care of what the should have done right in the first place.

my experience was not the greatest...

Unfortunately the quality of the materials used to build these homes has gone down significantly.

Quick build. Sloppy job site. Not enough info about hoa or builder.

They build their houses fast and rely on the fact you have a 1 year warranty to fix the things they messed up on. That is only the things you find. The workers try to cover up mistakes even when some are obviously wrong. POOR integrity on the workers and PM building the house.

They are responsive but make sure you get a new garage door. They are currently trying to make us keep our temporary used door which is in terrible condition.

Moved in with some issues and also quality of the work are not really well

The only thing that kept the overall home buying experience from being lower than 3 stars was the terrific attitude, approach & demeanor of the salesperson Noreta. She was truly a blessing to work with. It is probably a bit too early to rate the experience as we are just 2 months in and still trying to settle some workmanship issues. However, this is the third home we've built (First with Lennar) and we have more issues in this home than the previous two combined. There are numerous gouges in trim wood work, flaws in vinyl siding, unfinished paint trim, gouges in kitchen cabinet shelves, missing USB receptacles and several other deficiencies. While our list of deficiencies is being addressed our trust that these will all be taken care remains low as how these matters could be accepted in the first place is not easily understood by us. In addition to those issues we decided to use Lennar Title Co., Mortgage and Insurance partly because of seller incentive but also thinking it would provide a more seamless flow. Nothing could be further from the truth! Chaotic, error prone and not seamless. Yes, it all worked out in the end but not without irritation & annoyance. Add to that the fact a manager from Lennar Mortgage called us on a Sunday while I was driving to talk about why we rated our mortgage experience so low. I told him a little bit but suggested he call back the next day after I reviewed my notes and was home. I called him later that evening & left voicemail with more detail. Never heard from him again. We remain hopeful that our experience will be transformed to a more positive one in the ensuing months as the issues are addressed. ... More

I still have items that need to be fixed - warped cabinet door. Horrible customer service. I have to constantly track and follow up.

The builder's sales team did not respond to buyer needs and concerns. The construction manager was only interested in getting home to close, not in correcting any problems, raised by buyer. Attitude of sales staff was "take it or leave it, too bad."