Lennar Reviews

My wife Jennifer and I had a wonderful experience from the moment we walked through the sales office until the day we closed. I would highly recommend Lennar to anybody looking to purchase a new home.

The lines between ceiling and wall were poorly taped, so much of the house has a bead of gray paint on the ceiling along the edges. The walls were clearly beaten up and patch jobs were attempted along with poor paint cover. Essentially, for a brand new house, it looks like we need to repaint the entire thing on the interior. This is the largest and most obvious issue.

I highly encourage all interested buyers look to Lennar for their next home. We purchased solely over the internet and without even looking at a model home. Risky, yes, but couldn’t be more happy with out investment.

Company agent was not responsive and not helpful at all, Sometimes he was rude. Home came in poor quality material, Ac was not working in some homes, they did not refuse to fix it but they did not send someone so far. Some items were missing , we request it , they took 3 weeks to deliver it. Giving you excuse when you call them. They overpriced their by 6k in order to sell it, which is not legal. but they still charge it otherwise you can refuse to get it.

Communication between the different departments during the home buying process is an area of growth. The overall craftmanship quality varies as there are so many different people and companies working together with poor coordination between them. I believe this interferes with getting a higher quality and thoroughly completed end product. With this said, I do have to say that I have moved in and do really enjoy the home. Although there are areas of opportunity I do not regret purchasing from Lennar. The home is beautiful and the Lennar team has been really responsive in addressing the items that I have brought to their attention. ... More

Make sure you do a thorough review of all post-build finishes as many things needed additional upkeep and corrections (e.g., flimsy doors, unclean installations, etc.)

I have a good experience with Lennar , they have a good customer service.my new house foundation is well done .the house is so energy efficient but so expensive on the current market

Lennar is the best builder!

I had very good experience throughout closing

My mom purchased this house because she wanted something brand new, not old and in need of work. The house is nothing fancy, but solid.

Constantly finding stuff wrong with my home. Submitted issues for two months and still unresolved. They rushed the close, the house was not livable for the close and they forced us to close. I am unhappy with the quality of workmanship… everything seems rushed and messy.

Good builder. Building a home is stressful no matter what. Builder was responsive and always willing to ensure customer is happy.

It was so stressful and so frustrating experience buying a home with Lennar. I’m not sure it’s in this area itself or from others areas too. I had experienced a lot of hidden things and responses from teams are horrible and construction is not good as other builders. I did mistake buying this home please don’t fall in the trap! No parking HOA sucks there won’t be any follow up in the issues you raised and no one cares once you buy home!!! Again I will take complete responsibility of my mistake which I have done in my life and if anyone read this don’t just look at the brand. Also club house will be ready by 2023 still pay fees for it lol. Think before you buy from metro walk by Lennar. ... More

Build quality is average. Sales team, lender, title, and insurance were professional but first-time buyers may find their communication rather reactive. Those who’ve bought new builds should find it efficient however. Lender rates weren’t the best but offset by Builder closing incentives.

Make sure you get everything done and repaired BEFORE closing. they are very helpful fixing everything but after you take possession on the home they take their time to fix or can tell you that is not covered on the warranty.

Homebuilder has been very responsive to our areas of concern.

The walk through was rescheduled several times with the promised that once the final walk through took place everything would be perfect. That was the biggest lie, when we finally did the walk through the house was very dirty. The floors were scratched window broken. The dry wall had nails showing they try covering everything by either putting silicone or spackle. The doors still don’t work and still getting the run around as to who’s going to fix them. The day we were schedule to closed we were told by the Lennar financing that the home was appraised $20 K from what we pay for. We really expected for this process to be a smooth but it was the opposite. We will not be recommending Lennar to none of our friends or relatives. ... More

I liked the Lennar staff that I dealt with during this process. A couple things of note: 1. The "everything's included" concept is pretty nice but was disappointed in some parts of the execution. Pros: no stressful process of picking out finishes. Some nice features I would not have had otherwise like the gas fireplace and flex room (my office). Cons: All finishes/colors very neutral and not much character (I understand why they do this). Poor materials in some cases with no option to upgrade (cheap carpet and paint, painted door hinges and crack and pop when opening/closing doors). Strange decisions on things not included (water softener - who doesn't need one?, not finishing the drywall in the garage - it is half complete anyway to meet city code). 2. My two warranty requests were fairly unsatisfactory. One simple request to adjust doors that would not close took two visits to complete. One major request to fix a cracked sump line was closed without fixing the issue. A third party made the repair - very disappointing. 3. Using Lennar Mortgage was a pain. Daily emails with information that was not essential in many cases. Difficult to keep things straight. Need to streamline communication. ... More

Should understand and respect buyers more

Pamela and Greg are awesome!

Very responsive to your needs

Frequently asked your sakes consultant and/or construction manager to walk you through the home, so you can address poor workmanship immediately!

Now that we are in our home, we are discovering poor quality throughout our entire home.

I had a horrible experience with Lennar. The communication was horrible. I received "update" emails for the building process but, it was not correct. The building process was about 2 weeks behind from what the emails were saying was done/ to be done that week. During the scheduled "closing" week, I received communication from the Lennar team threatening to cancel the contract because I was not using their Lender. THE HOUSE WAS NOT CLOSE TO FINISH at the time of. They expected us to do a walk-through of an unfinished house that did not even have power or water running. They even forgot to install a window. I had to notify them of this error. Once the house was completely finished almost two weeks later, the house looked great, but I definitely would not rebuy with this builder. 4/10 would recommend. ... More

Mike was very helpful with the process, and made things easy to understand.