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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21167 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21167 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Houses built too quickly. Lots of cosmetic issues upon move in., makes me question the foundation, and home overall.

  • Raven H.
  • Verified HomeBuyer
  • January 25, 2022
  • Apollo Beach, FL

Persistence is key when dealing with Lennar. Will receive push back if items are not on “List,” upon move in. If persistent, issues will be fixed. Patience is needed. Overall, love the home. Just wish Lennar handled things differently & utilized better quality materials.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar Kennedy

  • Michael B.
  • Verified HomeBuyer
  • January 25, 2022
  • Buckeye, AZ

We had a great experience from start to finish! Max was very attentive on the front end of the purchase. Nick, Mike, and John have been great on the building side of the purchase. Overall, would highly recommend based on our experience at Victory at Verrado!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The lennar home team was very coprative they have nice staff

  • Muhammad K.
  • Verified HomeBuyer
  • January 25, 2022
  • Charlotte, NC

The lennar home team was very coprative they have nice staff my experience is very good with the lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The staff and homes

  • Dana G.
  • Verified HomeBuyer
  • January 25, 2022
  • Rosenberg, TX

Melissa, Matt, and Jose are phenomenal! They were all responsive, went above and beyond and were respectful even when I was annoying and asking a million questions. I was kept updated throughout the process and even after I moved in, they kept in touch to make sure little things were taken care of. They made the experience easy for me as a first time home buyer

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The salesman named Gaston. He was top notch in his knowledge

  • Dana K.
  • Verified HomeBuyer
  • January 25, 2022
  • Sandy, OR

Excellent company to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Finnished home is nothing like the model homes, from staged lamps

  • Dennis H.
  • Verified HomeBuyer
  • January 25, 2022
  • Punta Gorda, FL

Finnished home is nothing like the model homes, from staged lamps in living rooms with cords hidden under rugs were no outlets are provided, to trim tile in showers that isn’t put in actual homes. Overall quality is terrible, Door openings uneven, lights not centered, outlets in wrong places, internet wiring frayed in walls/connectors loose, appliances not correctly hooked up, light switches not working, yard with construction debris all over, landscaping a mess!

Lennar responded:
Hi Dennis, thank you for the review. We are sorry to hear about the number of items that did not meet your expectations and satisfaction in your new home. If there is anything we can do to help address these issues, please send our team a message at corporatecustomercare@lennar.com and we will follow up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - Everybody was great.

  • Darryn H.
  • Verified HomeBuyer
  • January 25, 2022
  • Frederick, CO

Everybody was great. The only question I would answer low on is the value for the price paid. Not a fair question in Colorado. Nothing is worth what you pay in Colorado.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - I understand the labor and material shortage due to COVID but

  • Weiyang Z.
  • Verified HomeBuyer
  • January 25, 2022
  • Gaithersburg, MD

I understand the labor and material shortage due to COVID but want get the new home completed even with delay. However, the new home has many items not finished such as the garage door. We have been forced to accept new house with many uncompleted things and defects. We have given Lennar construction supervisor a list of things need be improved but has nothing done so far.

Lennar responded:
Hi Weiyang, thank you for the review. We are sorry to hear about the extensive time it has taken to complete outstanding items in your new home. If you have anything remaining to be addressed, please reach out to our team at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Average house for premium price

  • Andrew S.
  • Verified HomeBuyer
  • January 25, 2022
  • Johns Island, SC

We did not have any say-so to pick options or make any changes to the options that Lennar chose. Construction was rushed and it showed in the quality of workmanship. We paid a premium price for an average house. Would not recommend if you want design options or something better than builder grade materials.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Brand New home Rat infested

  • Kilolo J.
  • Verified HomeBuyer
  • January 25, 2022
  • White Plains, MD

Don’t purchase a new house because they put them up too fast with many errors. The homes are not sealed and protected from outside rodents. Let wide open while being built and rodents nest in these new home and the builders deny resolving the issue.

Lennar responded:
Hi Kilolo, thank you for sharing a review. We want to apologize for any issues you have faced with the quality of your final home build. If you would like us to follow up with the local team on any items, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

QUIT SENDING ME SURVEYS

  • Sean K.
  • Verified HomeBuyer
  • January 25, 2022
  • Johns Island, SC

The process of building was enjoyable until you decided to send me surveys everyday!!!! I literally hate surveys. Quit sending them to me.

Lennar responded:
Hi Sean, thank you for this review. We are sorry for the frustration caused by our survey processes. We value your feedback and it helps us learn as a company. Please let us know if there is ever anything we can do to help. Our team can be reached directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 4

Responsiveness 3

Outstanding service

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Las Vegas, NV

The team at LENNAR are the best in Las Vegas.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I Would Buy From Lennar

  • Julie W.
  • Verified HomeBuyer
  • January 25, 2022
  • Punta Gorda, FL

Everything has been wonderful, so far! The property, the condo and the amenities are wonderful!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Angelica was very helpful.

  • Brendan D.
  • Verified HomeBuyer
  • January 25, 2022
  • Crown Point, IN

Angelica was very helpful. Great individual to have on your team.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Its a great experience for a first time home buyer you guys did

  • Glenda V.
  • Verified HomeBuyer
  • January 25, 2022
  • Carson City, NV

Its a great experience for a first time home buyer you guys did a great job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

SHODDY WORKMANSHIP

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Punta Gorda, FL

From the drywall to the outside of the house, the workmanship is far below standard. Example: Outlet covers that fall off when you put in a plug. I can't believe I paid this kind of money for the value of the workmanship. Many corrections still not completed after almost two months living in the house.

Lennar responded:
Hi, thank you for this review. We want to apologize for the disappointment and frustration you have faced regarding the finishes of your new home. If you have any items that need additional attention, please send us a note with any details you can provide at corporatecustomercare@lennar.com, so we can follow up with the team. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 2

Lennar - I love my condo in Monroe Parke community.

  • Aleksandr T.
  • Verified HomeBuyer
  • January 25, 2022
  • Monroe Township, NJ

I love my condo in Monroe Parke community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As a repeat home buyer, the experience was good but not great.

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2022
  • Sharpsburg, GA

As a repeat home buyer, the experience was good but not great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar had an opportunity to do great things and fell short.

  • David M.
  • Verified HomeBuyer
  • January 25, 2022
  • Thornton, CO

It felt like they were just an assembly line putting a product together.

Lennar responded:
Hi David, thank you for the review. We want to apologize for any issues you have faced and the poor experience this has caused for you. If there is anything we can do to help going forward, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Communications and construction updates

  • Alfonso C.
  • Verified HomeBuyer
  • January 25, 2022
  • Charleston, SC

Lennar has been a great company to work with, beautiful designs, quality construction and open communications with sales and project management. I definitely recommend them

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - We love our floor plan but are extremely disappointed with the

  • Kristina T.
  • Verified HomeBuyer
  • January 25, 2022
  • Punta Gorda, FL

We love our floor plan but are extremely disappointed with the quality of work on the house and feel like short cuts were probably taken. We are also displeased with the bidding and made the whole process feel like a car sales deal and more like a number not a home buyer. I wouldn’t recommend Lennar to anybody.

Lennar responded:
Hi Kristina, thank you for this review. We are sorry to hear about the disappointment you have faced regarding the quality of finishing in your new home. If there are any outstanding items that need follow up, please contact us directly at corporatecustomercare@lennar.com and we will assist. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Very easy.

  • Anthony P.
  • Verified HomeBuyer
  • January 25, 2022
  • Denver, NC

Very easy. Great streamlined process from sales all the way to closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We had a nightmare moving to our new Lennar home in Rosemount.

  • Sumi P.
  • Verified HomeBuyer
  • January 25, 2022
  • Rosemount, MN

We had a nightmare moving to our new Lennar home in Rosemount. We had several issues with most of the appliances(Refrigerator, Cooking range, Dishwasher) doors, weather strips. We had service personals at home every other day for a month to fix issues. New home consultant helped us escalating issues and replacing defective appliances. Warranty support representative addressed most of the issues on time.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

They care more about quantity than quality... it's sad.

  • Thu C.
  • Verified HomeBuyer
  • January 25, 2022
  • Riverview, FL

Everyone blames someone else, no one takes responsibility. They try to do the minimum and talk over you until you become so frustrated you either give up or walk away. The construction manager had no clue what was going on in our house. The paint was horrible inside and out, the grout had holes, the cabinets were rubbing and needed adjustment. The front door was crooked and the paint job was horrible. The garage door had no handle. All of our neighbors had similar issues. These are peoples homes...take pride in your work.

Lennar responded:
Hi Thu, thank you for sharing your review. We want to apologize for the numerous disappointing issues you have pointed out regarding the quality of your new home and frustration this must have caused. If there is anything you would like us to follow up on with the team, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar practices bait and switch tactics, beware!!!

  • Michael David H.
  • Verified HomeBuyer
  • January 25, 2022
  • Erie, CO

We purchased a model (Prescott) that Lennar did not model on-site at the community we were buying in. Therefore they used a virtual 360 Tour online to let us “walk through” the home virtually. They assured us that the online tour represented the home accurately. The tour showed several high-end structural options in the home such as a gorgeous butlers pantry with glass faced cabinets, and dual shower heads/controls in the master shower, as well as tray ceilings in several rooms. Keep in mind that Lennar is an “everything’s included” builder so their models are “what you see in s what you ...

Lennar responded:
Hi Michael, thank you for taking time to write this detailed review. We want to apologize for the frustration and disappointment you have experienced due to poor communication during the purchase of your new home and following cooperation with the team. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com and we will follow up with the team. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 3

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