Lennar Reviews

A huge thank you to Chris customer care manager who helped me a lot with scheduling post closings repairs. Very upset with Tremayne construction manager over his response to all remaining issues with construction and very poor workmanship.

Not the best experience for a new home buyer. The quality of the workmanship and resolution of issues was poor.

I would say to a new home buyer is that it’s your responsibility to stay on top of things. Make sure to ask questions and to keep in touch with the construction of your home.

It was so stressful and so frustrating experience buying a home with Lennar. I’m not sure it’s in this area itself or from others areas too. I had experienced a lot of hidden things and responses from teams are horrible and construction is not good as other builders. I did mistake buying this home please don’t fall in the trap! No parking HOA sucks there won’t be any follow up in the issues you raised and no one cares once you buy home!!! Again I will take complete responsibility of my mistake which I have done in my life and if anyone read this don’t just look at the brand. Also club house will be ready by 2023 still pay fees for it lol. Think before you buy from metro walk by Lennar. ... More

I would recommend that new home buyers visit these homes while under construction to view their lack of quality.

Very disappointed with quality and workmanship

I purchased a Lennar home, and understood that their would be issues with materials due to Covid-19. However, I was highly disappointed with the work and response to fix their mistakes. I still have a hole in the master bath, unfixed electrical, a broken front door, parts were stolen for other job sites, and more. Lennar’s motto is Quality homes built for you, which is a complete lie. I’ve had staff tell me well it’s a Lennar home, this is what you are buying. It’s pitiful to go and spend money on a residence and hearing that they don’t care about their work. I’ve had staff openly discuss poor performance with their contractors that “do not do a good job”. A unfinished house that you are forced to close on. With the Quality Director saying they wouldn’t move into the house because it’s not ready, with them proceeding to say, if you don’t close you will default and be forced to pay fines. Lennar is only about meeting quotas, rushing jobs, taking money, and not caring about their customers. Most of the employees would disagree face to face, but the fact is you are just a number and once you close their level of “care” is zero. ... More

The team should be more responsive on construction delays

Everyone blames someone else, no one takes responsibility. They try to do the minimum and talk over you until you become so frustrated you either give up or walk away. The construction manager had no clue what was going on in our house. The paint was horrible inside and out, the grout had holes, the cabinets were rubbing and needed adjustment. The front door was crooked and the paint job was horrible. The garage door had no handle. All of our neighbors had similar issues. These are peoples homes...take pride in your work.

The Sales team was excellent throughout the process and even after we closed on our home. The quality of the build as well as the communication from the project manager left a lot to be desired. The change in timeline was not communicated and we are still waiting for items to be completed. We still have blue tape on items that were not repaired from the initial walkthrough.

I have had bad experience with construction management and poor worker experience where left unfinished job inside and outside of my home . They did poor job .

If at all possible do not closing at end of fiscal year. Things were too rushed and done so poorly. Would consider not using Lennar again if we had other options.

Big company however some individuals are not representing its mission statement

I was so excited about purchasing a home with Lennar but unfortunately my excitement was short lived once I signed my settlement and received the keys to my new townhouse. Immediately I noticed the poor craftsmanship of my new build it was like the builder rushed putting the house together. There were noticeable errors and issues throughout my home that I’m still working with customer care to fix (which is a nightmare within itself). I reached out to the builder to address the issues and we scheduled a time to do a walk through inspection of my home and he never showed up for the appointment nor did he reach out to let me know that he couldn’t make it or to reschedule. I can’t believe the unprofessionalism of the builder. I should’ve known that this process would be a nightmare once I was misled by the builder about the size of my lot and the backyard which is a lot smaller than what was originally told to me. Another issue I had was with the Lennar title team, somehow my home insurance was not included in my closing cost like it was suppose to be so I had to scramble to make sure that a payment was made so my policy would not be canceled. My loan officer was great but the negligence of the Lennar title team is baffling. I wish I would’ve did my due diligence before purchasing with this development. This is my first home and I’m just disappointed with this entire experience. ... More

Got two issues with in 2 months. One of those issues fix is not satisfactory.

After sales service is very poor, they do not respond to service requests. I have an open ticket from since December 2021 and no one has attempted to resolve it. Once they have your money, good luck to you, if you have warranty issues,

It’s been 2 months since I’ve closed on my house and there’s still a long outstanding list of items that still need to be complete. The only one who responds is the customer service Mgr who has to work with construction Mgr and their contractors who do poor quality work if they show up at all. This has been a nightmare and I’m embarrassed to show my new home to anyone. I can’t enjoy it or do anything to it until certain items remaining are done. Instead of being happy with buying my first home I’m disgusted each day that I look at things not fixed/done.

Do not use this company, attention to detail is lacking, poor quality all around

No . Disappointed about services care team of Lennar.

Unhappy with quality and lies

they make what they call and exceptions list. this to be fixed right away 1/2 the items are not on the list. non-responsive to fix anything. the worst builder we have felt with and had 6/7 new homes built . our building supervisor is terrible and non truthful. 0n a scale of 1 to 10. 10 being the best lerrar is a 2

Very poor service after sale. Do not recommend this builder. You will not be a priority after you close. Warranty repairs have poor workmanship and take longer to fix than it takes to build the house.

Finishing work was very poor

Quality of workmanship/materials used are very low

First time buying house with them and was very disappointed! Lots of unprofessional workers on drywall, painting and electrical. They have to revisit my place many times after final walk.