Lennar Reviews

Quality and pride in workmanship today is not what it was when I purchased my first Colonial Heritage home 2009

We had several major issues that should not have occurred with a top builder. First, the sewer line was busted between the house and the sidewalk, backing up sewage. Lennar was fairly quick to respond, but it took two days to fix. Second, the grading and sod is terrible. Lennar has yet to fix it. Third, the alley way concrete is cracked and crumbling. Lennar has not fixed the concrete. Fourth, the alley approach is designed poorly and cars consistently run off the road causing deep ruts in the adjacent lawn areas. The Ring doorbell was installed missing parts that were taken to fix neighbor homes. It took Lennar over four months to fix the problem. The Ruckus WiFi did not operate on the first floor. It took a couple of months for Lennar to find and fix the problem. ... More

Avoid buying move-in ready homes - you forego the ability to check their work before walls go up. Judging from the sloppy finishes, I wouldn't be surprised if there are latent issues that will arise down the line. Already, I'm dealing with failing grout (within a month of closing) that they attempted to use grout in a tube to fix. Of course it's not holding and they believe owners are clueless enough to believe this is an actual fix and literally stand there arguing (justifying) all the issues in the home.

The building process included a lot of mistakes and miscommunications. Our home has required a lot of warranty repairs so far and all of the claims have involved poor customer service. Our sod was installed without any sprinklers / routine watering for weeks before closing and has been a nonstop effort and expense for us to salvage it since moving in. The process of building the home and dealing with the ongoing repairs from negligent work has been stressful. We do enjoy the neighborhood , and the price that we paid for our home at the time we purchased. I could not imagine paying todays pricing for the product and services that we have experienced. ... More

The biggest issues we've had have been with the warranty and issues we had with the house even before we closed. They build them quick and sloppy and when they send out people to "fix" issues they just cover it up and don't actually fix anything correctly. If you want a quick built homebuilder that sacrifices quality for quantity, Lennar is there for you.

It’s a “cookie cutter” design. Minimum input or changes you might regret later other than that beautiful house. Takes forever to get any deficiencies corrected.

I have had many issues and, although they responded quickly, most of the issues have not been resolved after repeated tries. I’ve never had this bad of a n experience with a new home!

They said trails and a pool. Have no idea when the pool will be started. They decided to make the rest of the trails not a hard surface. Very slow to act o. HOA requests. They left wire and the retaining cloth all through the backyard

Price for home is high, also electronics are not good quality.

Since moving into my home , there’s been some concerns that occurred from what I believe to be a rushed job and therefore affected the quality of the house

Customer care doens't care about customers at all.

Once the papers were signed, Lennar became difficult to get ahold of with issues.

We felt the sales and financing process was professionally handled. However, once in the unit, we had to invest a lot of time dealing with construction related issues. We still have none of the smart home features working since we ran out of steam to deal with that after fixing the elevator mechanics and finally getting phone connectivity in the elevator so that the next time the elevator gets stuck and someone is trapped inside, they have a lifeline.

They use cheap products. Low grade flooring. I had to choose between low grade engineered flooring or low grade LVP.

Not satisfied with issues that have not been fixed

Post-ownership service has been great. Pre-ownership service was non-existent, therefore the low rating. The fact that we received one plat map that had been revised, but we weren't given a copy of the revision for over a month was cause for a law suit, which we elected not to do. They moved the foundation 4 feet which caused us to have to knock down a wall and move the a/c unit to bring equipment into the back yard for a pool build (at our expense). When asked before framing was completed, if the gate and a/c unit could be moved to the now "short side", we were told no. When asked if we could pay to have the garage insulated at the time of insulation, we were told no. There was no customer support prior to us taking ownership. As to quality? Painters need to be fired and who grouts in baseboards? ... More

Buying process was pretty smooth and sales staff was on point and very quick to respond. After closing, the construction and communication has gone down hill. Would strongly consider other builders on my next home purchase. Overall experience was a 6/10.

Would not recommend at all if you are a 1st time homeowner.

Punch list was not completed before we moved in.

Well, we had great expectation when we purchased this house but after so many problems we are pretty disappointed. House looks nice but the quality of the construction is bad. Cheep material and sloppy installation. / Off level floors, nails popping out, broken windows, shower floor accumulate water in corners, interior doors don’t close properly, they have big gap under, bathroom faucet is touching the backsplash so it is difficult to clean behind, landscaping is nice only around model home majority houses have lots of ornamental grass , playground is a joke - beach volleyball court instead of baseball or tennis courts that could be use all year around not just during 2 summer months, no slides or swings for kids just some kind of rope construction,…/ When we moved in our house needed lots of repairs and I thing that there are more problems to be discovered in the future. ... More

Leslie the building consultant was the best part of the experience. Everyone else in the company is questionable.

Get everything in writing. Don’t trust your sales person as they are not always told what the corporate decisions are and seem to be the last to know.

Very poor workmanship, we felt some of the contractors did not take pride in their work (ceiling with flat spots, tape joints visible, paint on carpet, crooked walls, door trim that doesn't align, all trim nail holes are very visible, crooked fireplace stones, and more. There are multiple issues that need to be fixed, replaced or redone. Also poor communication between sales team and us, were told different closing date and pushed out two months.

Too many repairs or replacements, work was done poorly during building of house.

Lennar mortgage took Forever!!!but maybe the pandemic played a part in it