Lennar Reviews

My home was built using lock luster effort. Everything from the materials and attention to detail is lack luster. My home is falling apart with so many defects that I have marked. I have purchased from every major builder before and Lennar doesn’t even earn a spot at the table in my opinion…

This is not our first new home purchase, but this was by far the worst. There is not enough room here to describe everything and I do not have all night, but I'll start by saying that we were rushed to "close" the purchase on November the 29th last year and it is today, almost 2 months later to the day that we received the key to our home after multiple attends and visits to their office from our realtor. We still do not have any documents what so ever that show that we purchased a home. To this day there is still work to be done in our new home as everything was rushed, but nothing done properly: scratches, dents, paint damage, wall damage, floor damage, water does not get to the irrigation system up front ....and so on. Consider a different company for a new home....... Terrible service, and no one gets back to you from the Lennar Title. No one....in 2 months.... ... More

The sales staff was very attentive and respectful.

Our best experience came with the team who met us at the home; the Construction Manager “C” who should in my opinion play a much bigger part with Lennar. The young man who did the walk through was fantastic and made us feel comfortable. Anna was very warm in person and helpful. We have NO love for your Loan Department at all. The lie “$11,000 towards your closing cost” shouldn’t be used anymore. Though there was a bright spot with “J” the rest of everyone else was unprofessional and extremely pushy. I have been very vocal in discouraging anyone from financing with Lennar. There also is a person who needs remedial sales and customer service training in your “Home Protection Mortgage Insurance”. He was EXTREMELY unprofessional and rude. We do love the home, however there things that could be done to improve it. Our overall experience and totality of it all is a C plus. ... More

As first time home-buyers, my husband and I were understandably nervous and at times a bit overbearing throughout the build and buying process. Every employee from the sales office to the loan officers to the closing crew were very friendly and patient in answering every one of our questions. I felt comfortable as the process went on and appreciated how personable every one was. Highly recommend Lennar!

We were first-time home buyers and the overall process was super seamless. We were surprised by how smooth everything went from beginning to end. Definitely made our experience enjoyable and stress free.

To start off, our new home consultant was great. Once it came time to do the walk, that's where things started to go down hill. First off, walls were crooked. They stated that they have a certain tolerance, but the walls were way beyond that. They did fix the issue which delayed closing. Once you close on the home, you may as well not exist. A new home comes with a 1 year end to end warranty. I am currently in a fight with them to honor this. They have finally agreed to cover some things while still giving me problems on others. They do not seem to care if you are having issues because right now they are selling homes left and right. In order for them to consider your issue, you have to keep pestering them until it is done. Just today, I had a warranty appointment for grout repair and they were a no show. I understand the current environment and staffing issues with the pandemic, but at least let me know you aren't going to make it because I had to arrange to be home for this. In the end, it's no different than buying a car. They are all about customer service until they have your money. ... More

Too bad you folks are so busy trying to close sales, because it does take away from buyer attention & needs. It must be nice to pre -sell your entire inventory. It shows that You are building homes of good value!

From the first time we met Melissa to discuss purchasing our new home and right up until today (45 days after closing), Lennar has given us the best customer service and care we have ever had in a community build. We have built 4 other homes this way in the past and we are DELIGHTED with our new Lennar Home! Daniel and Chris have been responding to us within 24 hours on every request we have. We couldn't be happier anywhere else!

Expect delays Expect problems found in walkthrough to be very slow in being responded to

The whole process was a nightmare from beginning to end.

Poor communication during construction process. Quality of home was subpar.

Wished the home was not rushed to complete but all initial concerns have been taken care of.

We love our house. The team is responsive and made the process of buying our first home painless.

Overall, I had a good experience with Lennar for their D.C.-area division. I've seen horrible things for them in other parts of the country but I can't complain too much. I came into my development during the close out phase so things were already rolling in terms of what they were willing to do. Sales agent was great and responsive. The construction side was also strong with customer service. No home is perfect particularly modern homes. I would encourage anyone with any builder to carefully pay attention during the final walkthroughs and make sure they fix everything that needs to be fixed before you close. I'm overall satisfied with my home and Lennar for my community. ... More

LENNAR is very responsive during whole process

Lennar was involved from the beginning to the very end of this process.

I would like to say special thanks to Jessica,RJ, and Parker for the status up date and on time responds emails/issues. Good job team keep it up.

I am having a very bad experience with getting issues corrected on a home I closed on Nov. 30th and paid way over asking price. The electrical company is yet to show up to install electrical fixtures, havent showed up 2 times already. Cabinet doors not set correctly, installed the wrong closet doors, grout in tile has all damages and dirt imbedded in it. Closet shelves are all crooked. I am very disappointed with what I am dealing with!!

Good quality home at fair price

Lennar delivers a quality product, top shelf. They are organized, professional, sales staff are pleasant and knowledgable and the home is beautiful.

Fast and responsive. Good customer communication

Convenience , friendly , professional, Happy with everything

This is our second Lennar home. They deliver what they promised.

Jeremiah is sales is great and very helpful! Highly recommend him