Lennar Reviews

I feel like they are in such a hurry to throw these houses up that the workmanship gets compromised. I have been in my home for 2 months and have had multiple repair orders put in 4 things that should have been taken care of the first time. I feel like once they get your name on the dotted line you are just a number. They are more concerned with getting their bonuses then the customer experience of getting a quality product. Not having a pool in Phase 5 was a terrible decision on the part of the builder. 1 pool for all of Belle Harbor is ridiculous.

Customer service post purchase is worst

We had a great experience. Rusty was amazing at helping us and walking us through everything

We found Lennar representatives to be very professional, informative, and always communicated during the entire process.

I submitted warranty requests more than 20 days ago, still haven't heard back from Lennar. Family room marble window sill still broken in two pieces. BTW, no one ever lived in this townhouse. All the defects are caused by the builder or sub-contractor.

Our new home consultant (Liz l)was great and communicated well with us and also helped us with some personal matters as we acclimated to FL. The process of purchasing a home site unseen(we moved from MN and couldn’t make it here) was nerve wracking. The process they had set in place to purchase, in retrospect, is absurd and in the best interest of Lennar. It’s essentially a bidding war and you automatically put in your highest and best offer, however, you could potentially only be bidding against no one (only Lennar knows). We signed our contract mid-April for an early September close date. The other thing that was frustrating is we had ZERO say in finishes. We knew we’d have to make some compromises but not having any day sucked. This differed from people who closed merely 3-4 months prior. Overall we like the finishes but honestly, who puts tan paint everywhere when you have all grey floors and cabinets and white trim!? We ended up being delayed due to supply chain issues, but that could have been communicated earlier. Thankfully we were living nearby so we could come check on progress. We caught several things that needed to be fixed that should have been caught by the construction manager. Unfortunately we caught many more things after close. Some items include, a closet 5 inches less deep than an identical closet (can’t shut the doors with clothes in it), cracked tiles, interior doors needed to be replaced due to them being wet, crown molding not being painted and all of our interior trim and doors needing to be painted due to needing to be replaced or not painted to begin with, exterior paint needed to be done due to rain, and the first painters got paint on our toilets and blinds. I will say the process to get these things fixed has been fairly easy and they have “made good” on fixing most things so far. Thankfully we did get a private inspection and they didn’t find anything major or they fixed things that needed to be addressed before closing. Wayne, our warranty guy, has been great with helping us! Overall we love the neighborhood and are happy we are here, but I will say, I won’t use Lennar again if we build. The attention to detail and quality isn’t the greatest. ... More

Quality of the house is poor. Final finishes and products used very poor for a lennar community would notbuy another lennar home and we are already looking to sell this house and move away from this community

Great home buying experience.

My experience with Lennar is great

It’s definitely not a good experience with the Lennar. The work quality is very bad and not satisfied with the construction quality.

Support for customer centers is good and it is good to receive complaints through video calls.

After sales service is very poor, they do not respond to service requests. I have an open ticket from since December 2021 and no one has attempted to resolve it. Once they have your money, good luck to you, if you have warranty issues,

The entire process from initial meeting to get on the waiting list to our final walk through, closing and getting the keys to our new home was seamless and an incredible experience. The quality of the home is above standard as we had walked through many competitor home builders and was always impressed with every detail and quality of materials Lennar has to offer. I can tell you as a new home buyer of a Lennar home it is so sound proof you can't hear a dog bark, a car pass by or playing neighborhood kids. You won't be disappointed in what Lennar has to offer.

Im sorry but the materials used are the cheapest materials...

Our slab is so uneven that you can feel yourself walking up and down as you walk through. The trim work is terrible. Paint all over everything.

Excellent customer service and support.

Great buying experience and great customer support after you move in.

The home was delivered on time

Our Lennar home has met our expectations. Any issues we have had, have been handled in a very timely manner.

Great working with lennar building....

Full featured homes available at competitive prices with great amenities.

Final product is very nice, but it as a lot of work to get it to that point. Salesman was great at making sure I got a quality product... and he really seemed to care.

Great homebuying experience overall, very satisfied with the home!

Lennar is right there when I need them definitely 5 star Love my new home here the staff has been a pleasure to work with

I would refer Lennar to friends