Lennar Reviews

Dealing with our sales person Jenna was good. Dealing with the QC person Lauren, bad experience, unprofessional and couldn’t care less. Dealing with construction manager Brian, wasted time, bad experience. Dealing with Lennar Mortgage Shana /Kara, worst experience, poor communication, unprofessional. Dealing with Lennar Title Hayley and team, good experience. Dealing with repair team / warranty / repair request, total failure. Love the location, love the house. The Lennar experience, would not do it again.

I really enjoyed buying my home from Lennar, everyone came together to make this deal close on time. However, my home is over 70 stucco and I have a crack on the bathroom window which is about 10 feet in the air. I submitted for this repair after 1 week and it was denied. Christine Connor from Lennar came into the home 2 months later to look at other repairs and stated that the stucco repair is not covered under warranty. I would need to buy matching paint, buy some stucco repair, and get my ladder 10 feet high so I can repair it myself or I can hire someone to repair the window of my brand new home. What a major disappointment. ... More

My adjuster was a buddy of mine. He worked with lennar to get everything going. All this emails and online paperwork was to much. Lennar should give people options to get things done in person. Random people from lennar kept sending me emails. I didn’t know who to trust. I was given no option to get things signed in person. I had to read everything I was signing and had no one tell me what I was signing. Everything felt RUSHED. I disliked buying from lennar. I’m never buying from lennar again.

From the beginning I said I did not wish to do things electronically but was forced into it. Then I was told after everything was done I being transfered to another mortgage company without any reason or notification. Bad communication on getting back to fix issues. This refrigerator is faulty it keeps beeping when I heard the beeps when looking at the house before buying I thought It was a security alarm on the house. I've been calling in about it but getting no one to get back with me on the issue then on left side of house there looks to be a problem with the bricks. I need the correct number for the warranty company to look into these problems. Thanks if you can help I'd appreciate it. ... More

New house and home warranty is garbage I will let people know about this and people looking at the new homes on the weekends

This is our second (and last) Lennar home. Our first experience was excellent, good quality in all aspects. This time has been totally different, poor quality of frames, finishes and details. Two months after moving we’re waiting for many details to be addressed by the quality department. So sad to realize how a company like Lennar has decreased its quality in such a dramatic pace. If you decide to buy Lennar be sure to do the inspection before closing.

I buy my house in 2 months already but don't see who coming for home warranty I don't even know what her or his name.

Get it in writing because once the paper are signed you are TUFF LUCK!

I would like to share my recent experience regarding the quality of construction by Lennar, particularly in the Arden community. After purchasing a $1 million home, I conducted a thorough personal inspection with angel home inspection and what they found was several significant issues that raised concerns about the overall quality of construction. My experience the same with my previous home in Parkland, Florida, where I encountered more problems. It appears that in recent years, Lennar's focus on rapid development has compromised their commitment to quality assurance and the materials used in their homes. Unfortunately, I encountered multiple issues that were not merely minor in nature, leading me to question the durability and craftsmanship of their properties. Based on my experience, I would advise potential buyers to consider alternatives such as GL Homes or Toll Brothers, which I believe offer superior quality. In my opinion, Lennar’s current standards resemble those of a budget airline, prioritizing quantity over quality. ... More

You Learn a lot but more after your purchase.

The buying experience went smoothly. The problems occur after purchase if something needs attention. I would give them a zero but they did contact me to blow me off.

Lennar profits depend on mass production of homes. Improvement can be made by staffing the on site construction mgr. positions. This will ensure a higher quality product (home) with less issues that homeowners request to fix in the first year. Labor contractors standards of quality are much lower than what the Lennar executives expect. To maintain Lennar idea of quality home and reputation of customer service, there needs to be more inspection, rapid response to issues, and observation of labor contractors. The Warrenty Mgr. tries to resolve issues, yet is too overwhelmed. Need more support on site to meet the demand of new homeowners requests. Lennar is not a custom home builder. Thanks. ... More

Good luck getting anything fixed! Worst experience I have ever had with a builder. Their word means absolutely nothing. Still having issues with getting things fixed that was supposed to be done from our final walk. The only experience that was pleasant was between our sales person and the loan process. The construction side was a total mess!

roof leaks large holes animals can get in attic their fix was spray foam paint is pealing cabinets stink and the over smoke is bad the over is new and puts out so much heat at the vent that you can’t leave anything on the top

The workmanship and attention to detail is subpar to say the least. Drywall 2-3” short of the floor, hidden by the base boards/warped plywood underneath the carpet/everything painted over from the floor to returns to windows and doorknobs. Little to no insulation in the attic after being sworn to that it met standards. I could go on but you get the point. Pretty embarrassing to turnover a home like that.

If you are buying a Lennar home, please be aware that the quality of craftsmanship is very low especially with drywall. Get a home inspection completed. Also be VERY detail oriented during your walkthroughs. Take pictures of where the blue tape is so you can check if issues were corrected. Check drywall in corners, under cabinets, in closets, at baseboards, etc. We moved in on Dec 15, 2024 and have had several issues so far (multiple scratches/dents in flooring, our living room closet door fell off the door frame-screws fell out when the door was open, carpeting needed to be stretched to fit properly at a transition into the laundry room). Lennar so far has been responsive and have corrected small issues. We were instructed to put in a warranty request for the multiple areas of bad drywall (not due to settling, just poorly done) for the 60 day service which we will see how that is handled. While we like the overall floor plan and structure of our house, we are very disappointed with the quality and need to have pretty much every wall in the home repaired, considering the price point. Do your research before buying with Lennar. ... More

Did a home walk had my driveway ruined by sod installers gouge marks every where was told would fix it they ripped out the section that was damaged pored new concrete however they broke my front sprinkler head it no longer fits flush in ground sticks out left debris and concrete nails wood in my driveway for three half weeks reached out mangers amd hone reps constantly calling emails to gwt it removed they finally sent some one to clean that mess up left dried concrete all over my driveway finally spoke to manager about issue he said he'll have my sprinklers repaired and new sod put on my lawn that they ruined never did haven't heard or seen them can't get a hold of anyone lennar doesn't take accountability for there mistakes I regret purchasing if I known they would be like this buyer beware stay far away from them would not recommend purchasing a lennar home also front face on my kitchen drawers f3ll off 1st week in home and my breaker box for dryer keeps tripping have to reset it constantly ... More

For the price we pay for the home, you would think the quality would match however that isn’t the case. Not only did they rush to put it together, after we purchased the home before closing they were sloppy. We had a walk through and they still did not fix issues. Just removed some of the tape and acted like they did. Still to this day, we are finding tape they never addressed too. All around just think they are sloppy and want their money - not interested in having returning buyers bc they try to scam you.

I will never buy a home again from lennar. The house was build very poorly. I will not recommend anyone to buy.

I had high expectations when buying from lennar been looking to buy lennar since 2019 i have seen multiple lennar south and west texas neighborhoods but when it came to buying our first home this year 2024 I was very disappointed in lennar, when we went through our inspection walk, our inspector Abdul was great and he helped us find a lot of issues and mistakes with the home, we felt very confident in him that these issues were gonna get resolved. There was damage to the kitchen cabinets, trim that was bulging around the island, doors not properly latching, missing touch ups on the paint and the grass was not evenly laid out. There were many gaps in the grass and some boards on the fence were also missing nails. The driveway and patio concrete was dirty in the back yard. I'm not sure how they prepare the home for move in but our flooring came with scratches and was filthy when we moved in. When we met the construction manager Marcus M., he assured us that everything was going to get fixed and there was no need to have a secondary walk through which we trusted but turned out to be a huge lie and mistake of our part because when we moved into our home none of the items were fixed. I believe that these homes were rushed to built just so that there could be inventory homes to sell. I'm not sure if there is even inspection of the framing and foundation. For the quality of the home, I feel like we overpaid. If anyone is looking to buy a lennar home, I highly recommend you get your own inspector to inspect the building process prior to move in. ... More

Response time to complaints is poor.

Lennar quality in work is not up to par for what you pay for. Cheap cabinets, driveway done incorrectly and answering back with concerns is awful.

The house is nice. Seems to be built well but Lennar falls short on the last mile. I did my best to clear up expectations up front during the sales cycle. This included HVAC and a few smaller items like the front door. I was told everything was taken care of. However, that was a joke. I am working with the Vice President of Customer Experience and let's just say I have to repeatedly ask him for the correct expectations outside of what he thinks is correct. If it was a lack of training, that would be acceptable. However, I was provided with over 10 different points of view on the HVAC system and had to ask for the exact wording in the contract between Lennar and their sub-contractor. Sadly, I was told many times "this is what you signed" which was a lie. My recommendation: Realize they are bullies and they have no respect for you after they have your money. Do not expect them to honor their word, as their word is what is used against you. Become an educated buyer, setup expectations on paper and ask for details even if they say they don't have them. ... More

Don't like the fact that we don't have a pool and we are told that there is no time frame on when it will be completed. So we are forced to spend money on water parks and the lagoon so our kids to die from heat

Whole lennar team could have done a better job to make this buying experience memorable in a positive way, which obviously lacked.