Lennar Reviews

Ask a lot of questions before signing a contract.

Overall my home buying experience was good! The customer care is not as responsive and professional as other teams in Lennar to solve new construction home issues.

The customer service was perfect

Everything about buying the home was pretty basic but I did notice that we didn’t get to do as many things as others (no appt with design group, no response to adding more flooring, forgot to mention certain appts). That was pretty frustrated but the people I met for final walk through and closing were AMAZING to say the least. Helped me spot certain things that were wrong or had to be replaced. And once we were in our new home our care coordinator even spent over an hour with me trying to figure out how to connect one of our fancy gadgets to the phone. So I can say the whole buying experience was good but what really mattered were certain people I got to meet along the way. ... More

Very impressed about smart home!

Wonderful experience thank you very much

Loved working with Lennar who made my 1st time home buying experience stress free. I love my home and believe I got a Great value for the home that I built with this builder. Thank you Lennar

Was upset that I had to wait 4 months cause Lennar decided to hold my home instead of releasing it for sale. home in January 2021 f and made the price go up $22,000 which came out of my pocket. Home is nice but would’ve felt better if they sold me the home in the beginning

Process was easy and everyone was very helpful and informative, would definitely recommend.

Experience was okay. When I moved into the home I started noticing the workmanship of the home. I just felt like they rushed to finish the house

Everything and everyone was great!

Great customer service after the sale too!

The back yard was very big

We chose Lennar because of their reputation. I never owned a Lennar home before. My last few home have been new builds with DR Horton, Ryan and now Lennar. Overall the home is nice, I believe the craftsmanship could be better, drafts around winds and doors, drywall dust everywhere, paint splashes all over the tile and flooring. When you pay $400,000 for a home you expect better, especially a brand new home. The customer service could be better also, when you are in the home buying process everyone is your friend and wants to help, but once you get the keys after closing it's hard to get responses and help. I never received my HOA docs until a week after closing and I thought by law you are suppose to receive them a week before closing to review. So things like that, I didn't like. Lennar has been in the business for many years so amateur mistakes like that should never happen. If you are going to buy a Lennar home, keep notes and stay on them to get answers and results, especially HOA related issues and documents. I think they are getting to big for their britches and the customer service has paid the price! ... More

The Lennar staff was readily available to answer questions, Staff were very responsiveness to my issues and concerns,

Kevin was phenomenal! Excellent customer service

Lennar was a fantastic builder. They finished ahead of schedule! My project manager kept me up to speed so I always felt informed. I highly recommend them!

Horrible buying experience, a nightmare dealing with the loan side. Paperwork a mess, not responsive, when responsive being combative.

From the home buying agents to the builders.. everyone gave us great customer service!

I have tempered my expectations of the builder Lennar with all that has happened over the past several years with the pandemic, labor crunch and all of the other challenges facing individuals and companies. However, Lennar uses and iron clad contract where you follow their rules or they keep your 10% down and then sell your contracted home to someone else - to say they have you between a rock and hard place is an understatement. Long story short - my new home was not complete when I received the "time to close" notice. So we closed, I headed to our new home and what did I find - a home that was roughly 95% complete. The home was dirty, there were building materials laying around, damage to appliances, dinged walls, used toilets that were left dirty, the list could go on but I think the brief description accurately depicts the circumstances. In their rush to close the properties, they closed them before they were genuinely ready, and I presume they intended to button things up at a later date. It has been 60 days since we closed and I haven't heard a word from Lennar on the open items that were to be resolved. ... More

I been living the new house for two month. we've had an issue with water ponding on the washstand table, water doesn’t going down every time after using.

Our Home Seller Rep Kerry and Build Manager David were awesome! We did experience some issues along the way and we are still waiting on things to be fixed, but our last build was a terrible experience with CENTEX. Overall the wife is happy so I guess I am too.

No communication from land development company. No idea when the sod/irrigation etc. will be installed or future plans for property.

Customer Care Representative after the move in was phenomenal. Warranty issues and the attention to detail.

Home is brand new and has issues that have not been fixed. Minor issues but still haven't been fixed.