Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21784 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21784 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Very amazing

  • Roshell Veronica J.
  • Verified HomeBuyer
  • April 16, 2026
  • Cedar Hill, TX

Well from my loan officer to my underwriting Crissy and desola very supportive and helpful and understanding and I just want to say they rock I will recommend any one and all to come enjoy and experience the love and comfort that they give amazing outstanding thank you all ..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chuck

  • Charles M.
  • Verified HomeBuyer
  • April 16, 2026
  • Laurel Hill, FL

The electronic processing of financial documents was so cumbersome and hostile I cancelled the purchase contract Mar 1, a few days after signing it. Also, someone in the purchase process leaked my personal information to mortgage lenders and I immediately began receiving financial offers for a mortgage. Currently, 2.5 months after cancelling the contract I have not received a refund of the down payment nor a reply to my inquiry on the status of the refund. May 1 will be the 90 mark, the outside date Lennar stated the down payment would be refunded. Would you ever consider doing business with ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

bad experience

  • Sudeepa P.
  • Verified HomeBuyer
  • April 16, 2026
  • Lakeville, MN

floor keepd coming off wiring is bad poor quality

Lennar responded:
Good morning ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

overall, I think a good value is provided.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2026
  • Lehigh Acres, FL

I think that there are a lot of little things that could be done to make the experience better for the customer without adding cost.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

I liked the remote closing

  • Larry J.
  • Verified HomeBuyer
  • April 15, 2026
  • Crosby, TX

Good price and Carlos was a big help in Sweetgrass

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Awesome experience!

  • Randolph M.
  • Verified HomeBuyer
  • April 15, 2026
  • Crosby, TX

My wife and I are retired and this is our first new home. Joss was an amazing realtor with Lennar and started our new home experience. We were excited and "blown away" with the expediency of the entire experience. Within a month and a half we were living in our new home! Everyone at Lennar is top notch, professional and pleasant to work with. If you or a family member are looking for a new home, by all means, see a Lennar representative and prepare for YOUR great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our last home

  • Anthony W.
  • Verified HomeBuyer
  • April 15, 2026
  • Pooler, GA

We love our home and community so far. We feel like we are at an all inclusive resort most days.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Took Too Long to Get Our Earnest Money Returned

  • Donald L.
  • Verified HomeBuyer
  • April 15, 2026
  • Aubrey, TX

The experience was fine until our mortgage fell through. It took almost three months to get our $3000 Earnest Money returned. That was entirely unacceptable.

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

After we moved in, Andrew has been great at responding and taking care of problems.

  • Linda Sue L.
  • Verified HomeBuyer
  • April 15, 2026
  • Phoenix, AZ

In a nutshell Lennar is only interested in collecting your money. That includes the sales persons. Not one of the departments knows what the other is doing. There is no coordination with each department. One person promises something and the other doesn’t know anything about it. The walls of the home are paper thin. We have a pile of sand in front of our house that we have to drive over to leave the house. That sand is because our neighbor is installing pavers. But the sand is in our driveway!!! I would never recommend Lennar to anyone I have respect for.

Lennar responded:
Good morning Linda,

Thank you for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations. We appreciate your recognition of Andrew and his efforts in responding and addressing concerns. Moving forward, we hope to provide a more positive homeowner experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Great home and experience

  • Hammad A.
  • Verified HomeBuyer
  • April 15, 2026
  • Crosby, TX

It was nice working with Lennar on purchasing my first new home in the state of Texas. As I’m moving from Virginia, all teams involved including the loan officer and realtor were all helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a GREAT experience

  • Darnisha B.
  • Verified HomeBuyer
  • April 15, 2026
  • Saint Augustine, FL

Our home buying experience was truly a memorable and rewarding journey. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every question we had was answered promptly, and we always felt informed and supported along the way. What stood out the most was the attention to detail and the willingness to go the extra mile to make sure everything went smoothly. Buying a home can be stressful, but the entire experience felt organized and reassuring because we knew we were in good hands. We are incredibly grateful for the guidance and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was great.

  • Joellyn Kay C.
  • Verified HomeBuyer
  • April 15, 2026
  • Avon, IN

Great team to work with from start to finish in my home buying experience. Don’t remember all the names so I prefer to not name any particular person.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

First home purchase!

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2026
  • Fresno, CA

My first home, and my family loves it! The Lennar team helped me a lot, and answered all of my queations which made the whole process less stressful. The incentives were the best. We love our home and looking forward to make lots of new memories.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don’t buy - Lennar Homes – North River Farms

  • John Edward M.
  • Verified HomeBuyer
  • April 15, 2026
  • Oceanside, CA

Where do I begin. The purchasing process was rigid and inflexible, no contingencies, no flexibility, take it or leave it. Not a great way to start what should be an exciting experience. The move-in was a mess. There were serious communication problems between Lennar and our external lender, and their financial systems felt outdated and slow. On top of that, we had a package deal that included a washer, dryer, and refrigerator — and they tried to back out of it and offer a credit instead. It took multiple heated conversations just to get what we were originally promised. We were ready to ...

Lennar responded:
Good morning John. Thank you for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations and that trust in the process was impacted. Moving forward, we hope to have the opportunity to provide a positive homeowner experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Jeanie and Monica was absolutely lovely to work with!

  • Stacey A.
  • Verified HomeBuyer
  • April 15, 2026
  • Dayton, NV

It was a great experience if I needed help Jeanie and Monica was always available! And Jeanie took note that my husband was a veteran and helped us get a fridge and stove installed and included at no extra cost to us! Amazing experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is Stellar! Their attorney is incompetent.

  • Andrew S.
  • Verified HomeBuyer
  • April 15, 2026
  • Ocean Isle Beach, NC

There is no follow thru, honesty or integrity at the Calabash office whatsoever for your attorney. There was zero communication, no returned phone calls or emails. At one point they sent preliminary closing docs and were asking for $360k+ in funds. They had the funds in an escrow account for my 1031 exchange. We closed 3 days late and even then had to wait 3 hours to get our keys. The funds due to me at the close were unavailable until 2 days later. The insurance for my homes was never paid (against the law as they had the funds) and my insurance was canceled. In the end I had to pay the ...

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 1

A decent house but not a smart home

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2026
  • Alva, FL

Overall they still provide good value for the price. Our cable company discovered our house has not been wired with coaxial cable at all yet there are Ethernet data ports in the master and LR. Turns out those were never hooked up either and we were directed to put in a ticket. There are always miscellaneous chips and knicks and such so that’s all to be expected. The coaxial issue is major since the cable company had to drill right through our house to wire it and then run cable along a closet baseboard to the AV panel. Absurd.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Quick process do not trust when they will fix anything

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2026
  • Henderson, NV

Found multiple defects that were minor but could of been corrected quickly. Do not believe when they give you promotions such as free paint or free filters that were required/promised upon move in.we were told we would get a free kinectico water filter under the kitchen sink. They stopped responding. The free gallon of paint from sherwin williams magically expired upon move in. When you do the blue tape walk all they did was rip the tape off of the defects you wanted fixed. Do not trust them when they say “yeah will will take care of that we are expecting a delivery next week”. They will ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Seamless and easy

  • Lisanne Delores D.
  • Verified HomeBuyer
  • April 15, 2026
  • San Tan Valley, AZ

Lennar made the entire process simple and easy from their very knowledgeable salespeople to the loan officers. They simplified the loan process by having the ability to upload all the documents needed for the approval process and ease of electronic signatures.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Won’t ever build with Lennar again

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2026
  • White Plains, MD

Sales team is terrible and made this experience not worth it. Builders were good and the project manager and QA representative were great. But with the issues with the sales team and concierge and the lack of respect for the buyer having an agent made this experience sub par. Would never build with Lennar again

Lennar responded:
Thank you for sharing your feedback. We appreciate hearing about the aspects of your experience that met your expectations, and we are sorry to learn that other areas fell short. Your comments help us identify opportunities to improve our processes and homeowner experience. We hope your home continues to bring you many beautiful experiences for years to come.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Robert and Victoria home buying review

  • Robert H.
  • Verified HomeBuyer
  • April 15, 2026
  • Zephyrhills, FL

Lennar made the home buying process simple and efficient. The quality of home and the materials used far exceeded my expectations. We believe the craftsmanship and building quality of the home is right on par with some of the best homes in FL. The customer service and responsive to minor issues made me a life long believer in Lennar. Kudos to everyone involved in our home buying process. We appreciate you all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience with Lennar

  • Rebekah C.
  • Verified HomeBuyer
  • April 15, 2026
  • Woodruff, SC

This process was fast (16 days start to finish) and we were not prepared to move in 16 days, but we did it. The process is definitely nerve wracking because things move so fast and if it is your first time buying a home, it will be very overwhelming. However, everyone is amazing with helping and walking your through things. The most nerve-wracking thing was not knowing you had the final approval until days before the closing and having to pack up your house and do all the things associated with moving totally by faith! That part was probably the most frustrating thing, but it's the way it ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Service is terrible

  • Jeffrey Steven P.
  • Verified HomeBuyer
  • April 15, 2026
  • Liberty Lake, WA

They installed a set of steps going into garage that is not safe, their response, do it yourself! Inquired why they put a latch on screen with nowhere to latch the lock, their response we don't care. Any inquiries are met with uncaring response of continued referral. The staff in Liberty Lake is uncaring and unhelpful. Once they get their money, they no longer care. I wouldn't recommend Lennar to anyone, wished I hadn't bought from them, crooks and uncaring company.

Lennar responded:
Good morning Jeffrey, We appreciate your feedback and are sorry to hear that your experience was not the one you had hoped for. Should any warrantable concerns remain outstanding, please submit a warranty/service request through your Lennar Account. This allows your request to be reviewed, documented, and tracked more efficiently. We sincerely hope that you are now enjoying your home and making lasting memories there.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Return Customer

  • Angela J.
  • Verified HomeBuyer
  • April 15, 2026
  • Panama City, FL

This is my third Lennar home that I have purchased. The quality, craftsmanship, energy-efficientcy, and customer service is unmatched! I have yet to be disappointed in any purchase. I highly recommend Lennar to friends and family, as well as strangers that I meet along the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied

  • Victor John V.
  • Verified HomeBuyer
  • April 15, 2026
  • Shafter, CA

The house only had a couple of issues that were caught by the girl that helped us on the walk thru but were resolved quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area