Lennar Reviews

We moved forward with purchase, despite reading some of the previous reviews and homeowner issues. We submitted 6 warranty claims within 1 month of living in the home, which was not the issue as I anticipated "some" minor issues, however they were all a result of poor craftsman ship, what appears to be a rush to complete/ close and move on, and lack of attention to detail. Lennar Mortgage, which thankfully we did not use, was also difficult to work with, did not want to honor their verbal offers and wasnt until we were prepared to walk away did they decide to "stand by" their word and honor a purchase incentive. Our neighbors have all had similar stories with varying degrees of issues. Our issues (light switches not connected, grinder failures before moving in, seems and joints not lining up and stains set into flooring and carpet) were minor compared to some of our neighbors. I will say the vendors that have came out to repair issues have been courteous and timely. ... More

Paint, stucco, and concrete splatter all over the exterior of entire structure, floors air conditioner, railings, carports, walls, stairways and the list could go on. Parking areas full of debris nails and screws everywhere. Builder not responsive to issues

We had the worst experience with the warranty person!

Lots of repairs needed before and after closing and it took long time to respond to or repair. Flooring installation is poorly made and the front door peephole is made to accommodate a 6+ foot tall person to see from. When asked yo lower for safety was told NO can do.

I have bought 3 houses with Lennar so far, but I am done with them and not going to buy and will discourage new buyers

does not return calls.shoddy work in next gen.

If there were a no star available for some categories, I would have put zero stars. On paper, an inspection was done but the mistakes missed during the “inspection” indicate nothing short of negligence. After two months, I am still dealing with Lennar mistakes and losing days waiting for workers who either don’t show or don’t complete the job. The lack of communication between Lennar and contractors only adds to the problems. Just today a worker was supposed to show and here I sit. Even contacting Lennar about the no show is getting no response. Lennar needs to address these very obvious shortcomings. ... More

The sales person was terrific and helped with the buying process. The closing was delayed by Lennar. The condition and cleanliness of my new home was poor. Empty bottles inside and out, paint job was awful. Paint everywhere with spots missed on the walls. There was paint on mirrors, on carpet, tile floors, cabinets, shower doors. No hot water, broken cabinets and fence behind the house is crooked and we lost footage. Lennar could have done better for the price we paid.

If I could put zero stars for Responsive to issues, I would. My actual home buying experience with the salesman was excellent. His name is Mitch. Great guy and he was always there to answer questions. If he did not know an answer, he would find it for me by the next day. There were many issues to be addressed with the home before closing. The “construction builder” and the “main warranty” man assured me that I should close on time and that they would be here for me to fix the numerous outstanding items. I trusted them. So I closed. The quality of workmanship in my home is subpar, at best. Every day I find new things that were not completed correctly. I followed the steps that Lennar outlined for me by putting in “warranty requests” on all outstanding items. My list just grows and nothing gets fixed or resolved. There is no interest or timely communication in addressing all of the things that were incomplete or broke before I closed on my home. Lennar has one man who they entrust to “fix” all issues except electrical. They will not honor the Lennar warranty properly by sending out qualified “trades” to address the issues. Each one requires a different job specialty, but Lennar will not spend the money to make things right. I always wanted a “Lennar Home”. But my experience in the last few months has forced me to regret the purchase of this home. ... More

Move in experience was kind of a hustle. Need to identify al issues immediately and if find other problems must go through on line process that has not been paid attention to. I had to pay for outside people to address my issues.. sorry got into this situation.

This home buying experience has been a total nightmare. Everything from poor workmanship to electrical, plumbing, door issues, etc. We closed 2 months ago and still have multiple issues that have not been taken care of. In addition, we found out after we closed on our house that Lennar does not include screen doors on the patio doors! We purchase them from C&C window for $720.00. When they went to install them on the triple slider, they couldn't install because the door frame was installed incorrectly. C&C replaced the door jam and installed the screens but in the process ripped out a big section of drywall and Stucco that still hasn't been repaired. In addition to that I still have a list of 14 items that have not been corrected. Once they get your money, good luck with getting issues fixed. ... More

This is my second experience with Lennar, first house had good quality in almost everything; the new house had a lot of issues and now is really difficult to get them fixed. I only got help from one person (Mr Lee). Also the way that they does the closing is annoying, my realtor had to get paperwork through the title company after almost two months because they never gave me a copy.

the floors of the interior of the house unevenly and noisy when walking like squealing wood, doors without finish, the handrails of the stairs without fine finish, rather scratchy and unpolished or varnished, sliding doors that get stuck because of the poorly installed, and worst of all is that to attend a claim, The owner has to accept the time and days so that they go do the work that should be done before selling the house, and even so they go and leave the work unfinished.

I signed the contract thinking they would fix broken windows, doors, uneven fixtures since first walkthrough. Four months later still waiting, they fix some floor issues, drywall issues and now water is coming from the ceiling. Very dissatisfied!

Pay the extra 50-100k for better workmanship, materials, and construction management with a different builder. Everywhere we look my wife, myself, and guest see examples of poor craftmanship. I don't know who was overseeing the quality of this build but they need training. The standard was set low. I have and will continue to share this sentiment with anyone who asks about the home

My experience began with a very energetic salesperson and loan processor who worked to get my home under contract. My experience went downhill from the time I did the final walkthrough, closing, and moving into a home that has lots of poor workmanship and materials. The final walkthrough was conducted by the Superintendent alone, no salesperson. The Title company, was horrid to say the least. We met with a Notary and no one from the Title company addressed us at all. The title company sent emails indicating that we were to return to the home after the closing, however there was no one here to meet us, we had to go find the Superintendent who showed us where the keys were. No one bothered to explain who we were to contact for utilities or where to pick up our mail as the mailboxes were not operable. The painters dripped paint on my tub, light switches, tile holders and the floors. The concrete installers missed a section of the back patio, so we had to except a glaring difference in the concrete or the section would be without concrete creating a breach between the patio and the back of the house. In the front walkway, the concrete is not only cracking, it is breaking up and we are being told that nothing can be done to correct the problem. The concrete in the garage is not level, and again we are being told that nothing can be done and if something is done, we will have two different colors of concrete in the garage. Nothing has been done so far, therefore, I do not trust Lennar as a builder and have serious regrets about my decision to purchase my home from Lennar. Unfortunately, I cannot recommend Lennar to anyone else. ... More

Many issues found after move in. Quality issues should be addressed quickly.

Response for issues are slow, so many items missed at the time of build.

Lennar was great in the beginning answered all of our questions in a timely manner whether through emails or text! Our sales rep Ali was always available to answer any questions we had, and with us being new home buyers she walked us through every stage of the home building process and for that we are grateful. Megan our loan officer was also available and would answer any of our questions in a timely manner.However when it came down to the construction of our home that's when things changed. As our closing date approached we had concerns that our home would not be finished. It indeed was not.We ended up closing with the promise that all of our concerns would be resolved a couple of days after closing and they were not. For example, missing doors on cabinets, lighting in both bathrooms,vanity missing in second bathroom etc. The bottom line is that we would have never of closed knowing all of these items wouldn't be taken care of for weeks after closing. As I write this review their are still issues with the kitchen cabinets.The earliest they can come to fix them is April! Not acceptable! But what choice do we have? ... More

Poor workmanship Lenard representative was not responsive at all

In my experience the sales effort and aggressive chase for wire transfers long before the house was anywhere near completion was unprofessional. A 1:00pm walk thru for a 4:00pm closing when the interior doors where still in the garage along with many poorly done items in and around the house. Closed the next day with many open items. Still today dozen or more items not done. Appointment for Dec.23, garage door not working correctly and very noisy still no show. Awakened by dripping water while in bed, leaking roof. Interior paint job is horrible. Many spots in paint and chips or missing grout in floor not addressed yet. Broken tiles, chipped doors, not yet fixed. I can see grout lines in ceiling that should never show. Front door does not close properly, bad trim work around doors painted over. Contractors leaving paint or other stains in driveway. Holes in patio concrete. Far to many issues to list. Still today after two months blue stickers all over house. Your service after sale is rated less than one star. I cannot trust you to stand behind your work. Your service after the sale should be as aggressive as your sales and wire deposit efforts. The worse home buying experience and most expensive I have ever had! ... More

I was told I was getting a $1000 Visa card. At closing, I was told NO Visa card. I called the sales guy and said he will get me a washer and dryer. It's been almost 2 months and no washer and dryer. I have built 3 homes - this was my worst experience.

Lacking quality and control. Customer care is a nightmare. Please don’t close unless all issues are addressed

Materials changed and fixing issues gets pushed off or not addressed.

We’ve had many issues with our home after closing escrow from water leaks to appliances not being installed correctly. Getting a lennar rep to fix the issues has been very difficult