Lennar Reviews

My home buying experience was not pleasant. From the start representatives tried to force me to use Lennar financing and threatened that I could lose my deposit if I went with another lender. From there it got worse. My closings date was chosen by Lennar and it did seem like there was any coordination with the construction side. A week before closing I have my orientation and the electrical had not been tested so there were no lights or AC and the water had not been tested with we could do a proper walkthrough. The day before closing I spoke with a representative from the construction side and they told me the home wasn’t even 90% done yet. On my original closing date I arrived at the home to do a final walkthrough and there were holes cut out of my pantry wall because my water heater was leaking. The stove top was missing and my oven/ microwave was sitting on the floor. To make it worse. The plumber realized the fixtures on the bathtub were reversed. Since there is no way to access them he had to cut a hole in the dining room ceiling to access the supply lines. After that was fixed the turned the water on and water came gushing out of the ceiling. At this point the construction rep called his boss to look at the situation. I them received a call from the sales representative stating that they will give me $6500 towards my closing cost if I closed on that day but I wouldn’t be able to move in for 2 weeks. I replied that I would close only if they paid all closing cost at this point. They declined. The started the remediation to make sure no mold or water damage was evident. They had heaters and blowers on 24/7 for at least 4 days. I notified the sales representative that the electricity was switched over to my name 48 hours prior to closing as per the letter Lennar sent listing things that needed to be done prior to the closing date. The sales representative replied “ why did you do that. You haven’t closed yet”. So I send her a copy of the check list they sent me. Again they declined to do anything about it. I was stuck paying the electricity bill for the month that it took for them to get the house ready for the 2nd closing date. 2 days prior to the second closing date we did a final walk through and notated what needed to be fixed and today over a month and a half later I still have things that need fixing. ... More

The construction of a $500k home rates a Minus on our scale. Super delayed process that was poorly communicated. Stressful and limited communication during the build process. Obvious lack of supervision of poorly skilled workers. The home continues to present endless construction issues. Just wished this product was refundable .

workmanship is awful. the home was not buil to to the specs given to me at purchase. no crown molding- no gutters as stated in the spec sheet

There is no sound proofing between the ceiling and the neighbors floor above I hear everything that goes on upstairs!!!!! I made settlement in September 7th now I’m going to try and sell it hopefully no one reads this LOL !! It’s 2022 I shouldn’t be able to hear my neighbors upstairs. Lennar probably doesn’t care so here is your review

Poor quality construction. Cheap material used.

Had to place best and final bid offer for home. You'll never know if you overbid or not. No customizing your new build, which is not what was communicated to us until it was too late (would have to give up deposit). They rush you to make your deposits and closing on your home, but are slow to respond when issues arise. They also don't give you timelines on how your home is progressing in the building phase. Not sure I would recommend them at this time. This makes me think twice about buying a new construction home in the future.

Everything was delayed. The quality is pathetic. The responsiveness of the team is so below par. Overall I would not recommend Lennar at all.

It started as a great experience but quickly turned into a nightmare. Multiple issues during construction were never addressed.

Over valued. Had a list of work that was intended to be completed before closing and was never finished. Poor joints in the trim. Home wasn’t clean when we moved in. Exterior and interior paint not finished. Leaking plumbing. Wiring issues with garage doors. HVAC issues. Doors not hung properly. Loose exterior stone.

Terrible experience the base boards and the foundation of the home wasn't sealed. Some of the trims in the house have spaces and are uneven. Some areas of the house didn't get painted on the outside. So many gaps in the foundation of the home that bugs get into. Just horrible overall experience. I wouldn't recommend lennar to anyone.

For starters, their system for purchasing homes through a bidding process seems very greedy. At one pint they let us know of a home model we wanted but wanted us to offer more for it. Their policy was that the highest bidder won the home. It very much appeared we were the highest bidder but they wanted us to bid more, and then turned us down when we wouldn’t. They did this under the guise of forcing us to close on another home we made an offer in sooner (20 days)-in which the sales rep told us they had allowed others to swap homes if another model came out for bid. He made it seem like we’d have a better opportunity to purchase the other model if we moved forward with our offer on the model we won, but then went back and said “no we’d still have to bid on the home” and then because we bid high on the home we had won, they didn’t want to let us out of that offer unless we offered the same amount over on the model he knew we wanted more. Which BtW would have put that home nearly $350k over what the original asking price was. Again, greedy. Then, despite assuring us the home would be complete with the earlier closing date, unfortunately, much like many of our neighbors, we moved into an incomplete home. We have a kick plate in our kitchen that is totally broken, walls with no paint, holes in walls where they attempted to hang railings, railing holes that are not patched, broken cabinets not replaced (one replacement still in our garage), incomplete baseboard trim (stopped 7” inches early on a wall), closet doors not installed properly, sliding back door that sticks and has issues with the lock, our list is extensive (and that’s only SOME of what wrong with our downstairs). They had 3 weeks to fix the punch items before we moved in and didn’t touch anything. Neighbors moved in without counter tops and a slew of issues similar to ours. Some moved in nearly a year ago and still haven’t had items related or repaired. We’ve been in our home a month now and no repairs or replacements have been made. They also use very very cheap light and bathroom fixtures (chrome finish over plastic), and appliances are all lowest model levels. It’s been a huge disappointment in our excitement to move to a new state and new community. We love our community, just very dissatisfied with how we were treated and manipulated through the buying process and how we’ve moved into an incomplete home. When you pay top dollar for a home, you expect top dollar finishes and no broken items when you walk through the door. It’s a new build for heavens sake. Would not recommend building through Lennar. There are a host of other home builders in the area that I am sure would provide better quality for the price and are not using the ridiculous bidding process. ... More

I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.

I feel the property was not ready for us to move into. I didn't receive mail for over a month because Lennar did not set things up correctly with the post office. My address still does not appear on google maps so it's hard to get deliveries. I'm here almost 2 months & my list of the 30-day repairs have still not been addressed. I'm still missing a screen, a garage door window, etc. Things that should have been taken care of immediately. I have a chipped tile. I have a bathroom sink with a chip. The top of my rangehood needs painting & spackling. I could keep going on. It's very disheartening. ... More

Horrible craftsmanship for an upscale home it sucks for a 2600 sq ft home they screw the home owner and put in a 3 ton ac unit left exposed molding in kitchen cheapest kitchen upscale home my rear end biggest mistake I ever made buying from this builder the yard floods when it rains garage floor is already cracking I’m tired of typing you get the idea stay away

Jen was great, but the people doing the punch lists are worthless!!! I will never repurchase another Lennar home, or will I ever recommend Lennar to anyone!!

Overall we like the house but it hasn’t been a great experience.

Not worth your time. They to get everything done. A lot of dings on all the doors, cabinets and cabinets doors. The material that they use is really cheap. They take t there time to come by the fix there mistake. Overall it has been not good experience for my wife and I.

Sales department was fine. Condition of my home was poor when I moved in. I scheduled some repairs but nobody showed up at the sheduled time. I spent my day waiting, finally somebody showed up late the afternoon took care of two simple tasks and left. no indication of when the important items would be addressed. I have waited to be contacted but have heard nothing. I will try and contact somebody today to find out the current status of my requests for service.

Once you close your house, they dissappear. Issues take them forever to get to. I ended up fixing things myself. Also lied to me saying they changed things on my house yet the houses under construction now have what was missing. They just didn't want to spend the time to get it right.

Loan officers are terrible if I was to do it again I'd use an outside mortgage company. Also don't use there insurance for flood and homeowners you'll get ripped off.I regards to length of construction time that went well . Addressing my punchlist items that went well.

Problems with drains, electrical, trim, water. All of these could have been fixed prior to moving in.

The unit has all kinds of problems from plumbing , electrical, flooring, windows, paint marks and several tickets are already filed within 2 months of move in. It is unfortunate to see a brand new home have so many issues. It is definitely not worth the price that I would pay

As so may others, we moved here from out of state and waited patiently for the house to be ready. There is not enough room here for me to list all of things that were - and still are - wrong with this house. I am not referring to little nit picky things. I mean things as bad as dangerous exposed electrical issues that finally got fixed 7 weeks after we closed. We own another Lennar house in a different state so we know that Lennar does do good work (despite its many negative reviews.) However - our experience with this house has been nothing but negative. We found out that it never even had a proper walk through because the guy was on vacation that week - can you imagine? The worst part is that we are easy going people. If there is a problem we don't complain. Instead we just want the steps to get it fixed. We have been lied to every step of the way. Our contact person harps on what was not discussed at the 30 day walk through, implying that things may not get fixed. Note - the 30 day walk through is a big joke. When there are this many things wrong you can't rush through a house and expect to get it all. If there is a 1 year warranty why can't it get fixed? Why can't we have what we paid for? This answer is not made clear. We don't understand why the response isn't more professional - such as - I am sorry this happened. Here is what we need to do to fix this for you. Instead our person tells us how this is Lennar policy and there is nothing that can be done. We have crushed cabinets and drawers, areas where the granite is not attached to the wall, pavers that were destroyed by their constructions workers, a cracked sink, major scratch in a tub, scratched up stuff everywhere, the dry wall needs to be redone in half the house, and oh, how I can go on! It has become a full time job dealing with this, waiting on vendors daily. When the plumber mentioned the cracked sink we were told that he had no right to tell us that. What kind of lack of integrity is this? Of course he should have told us. That is why he was there. If I, who am not a builder or a construction worker, have to locate all these issues - what about the issues that my lack of experience won't find? My biggest question is - Does Lennar even care? I attribute the success of my former business not only to quality of service, but to the highest level of customer service. I see NO customer service with this current Lennar experience. If Lennar reads this - please help us. ... More

Lots of unfinished sloppy work. Being addressed slowly. But have confidence that all will be addressed

I would like to have gotten the same quality of workmanship that was in the model home. I'm sorry to say that didn't happen and even though they made many many promises to make things right, I know that it won't happen. They only make money by building new homes, not by fixing their mistakes. It makes me sad to know that the quality is not getting any better and they really don't care.