Lennar Reviews

Everyone has been very helpful/HOA not as much

We recently completed the purchase of a new construction home and, while we are pleased with the final product, the overall experience fell short of expectations. Throughout the process, communication lacked the level of consistency and attentiveness one would anticipate when investing in a newly built home. Inquiries and concerns were not always addressed in a timely manner, and resolution of identified items required multiple follow-ups. This created a sense that the experience was more reactive than thoughtfully managed. Post-closing support, in particular, did not reflect the level of service typically associated with new construction. Items identified during walkthroughs lingered longer than expected, and coordination to bring them to completion was less seamless than it should have been. Purchasing a new construction home should feel guided, responsive, and detail-oriented from start to finish. Unfortunately, that standard was not consistently met. With improved communication, stronger follow-through, and a more proactive approach to customer care, the experience could be significantly elevated. ... More

Your model homes look wonderful but the built home is nothing but cheap materials. How about a light fixture or carpet pad the list goes on. How about more than one linen closet or having bigger closet. This home was a nightmare to baby sit during the building process. I feel this home is cheaply made and I would never suggest Lennar to anyone and wish I would not have bought from you. Also emailing back and forth is nuts. How about you have your employees talk on the phone and save 200 emailsl . They also tryed to scam me on the duel zone heating system I paid to install and the extra vents. The house are so close together. You ever heard of breathing room. The Association has a help desk in Mexico which is not shocking knowing Lennar but how useful is a person who can't help. Way to cut another corner Lennar. I think of Lennar as the cheapest unstable company I have ever had to work with on a project. Get a clue you have a horrible online reputation. Oh one more thing. Have the home cleaned before a person moves in and make sure the entire home is cleaned. I have dust all over my lower level and have scrubbed three times and there is still more. The very worst home I have ever put my hard earned money into. ... More

She was very professional all the way through the buying process.Followed up throughout and worked with us at the end.

It was a quick and easy homebuying experience.

Extremely frustrating to work with. The escrow/lending process was a nightmare they do not communicate at all.They would ask for paperwork but not be specific then they wouldn’t respond. We would send them what they asked for then a week later they would ask for it again because someone was off or somebody else took over your paperwork. Some of them are rude and I was told well I’ll get to it when I get to it if I have time. Then even after I signed me deed and everything was done they called me a month later asking for more paperwork that they already had. If they didn’t offer the incentives that they did I would not use them. ... More

I truly love the house that I have purchased and am working on settling in. When it comes to sales and, follow up Trey E. did an amazing job of going the extra mile to make sure all was taken care of. He showed up at closing which I found to be personable and professional. At closing there was some confusion when we were told to meet at the title office, and they did not have us on schedule. Then they informed that the signing and notary was to be completely on-line. While in the process we found a mistake with the paperwork not reflecting the full amount of my money down, which would have affected my monthly payment as well as final sale. Fortunately the manager was able to work things out and get new paperwork written up and we were able to proceed. Along with that they were able to have the in person notary stick around for a final signing. Of course, this took longer than expected. An hour and a half meeting turned into an over 3 hour process. My realtor secured the keys the next day as I had to be at work for the next few days. That Sunday I received the keys and went to the house with a lot of unfinished details in my new home. Large debri outside of the house was not picked up, along with some dangerous broken glass and some nails on the ground before the sod came. During the final walk through some of these things were mentioned to Brandon the QC person I believe. Also the windows were not cleaned, film residue and water spots were quite visible on most of the windows. Also the floor did not look it had been cleaned. Carpets were vacuumed and counters were decent but the things listed above were unacceptable. Chris the construction manager was able to address some of these issues after I had shared a few emails. I had shared this with Wes and in the process there seemed to be a delay in action. The main thing I was concerned with the finish was the glass and nails on the ground which would have been dangerous had my son been around during those early days. This is why I mentioned Trey before because he went out of his way on his day off and made the calls to get the ball rolling the issues I wanted addressed. He gets an A+ in my book, though I would not give that type of credit to the others. Chris was helpful in following up with the clean up and dealing with the sod. One other thing I would mention was the quality of finish with the door latch holder in the frame. Some of them seemed to be put in hastily. I made my own adjustments to several of them, though they latch and close properly, their alignment was off. Since moving in I have noticed a few issues with the walls and some paint but I believe they are managable with a little touch up. I truly do enjoy the house but also want to be honest about my overall experience. Thank you ... More

There was no time to review contract or HOA rules. You agreed with the price and the paperwork was on the salesperson computer. 75 to 100 plus pages on the computer. From that point on you needed to be computer literate. It was document after document on computer. We had to get someone to help us with every step. Lennar should have someone that these constant problems with closing can help with. We’ve bought at least a dozen homes and this was unacceptable.

It was a pleasure working with Rhonda. She did a great job helping us navigate the buying process through closing into our beautiful new home.

Great experience! Everything delivered as promised and after sale support has been great for some very minor things!

Overall very good experience for buying the house.

Mostly great. Still waiting for activation of Solar. Everything well explained except motion sensitive light and fan operation and hot water on off cycle button operation.

Very good overall with just a couple of concerns. There was a large dead tree that Lennar planted in our back yard. Before closing I asked for that tree to be examined and straitened. When we moved in I found that I had to straiten up the tree myself but also noticed that the tree still had no leaves. I opened a service request with the HOA but was told that the tree was dormant. The tree is dead and the branches snap off.

I m Jaime good place to life

Overall the entire process was wonderful. Good people to work with.

The home buying experience is stressful for so many reasons. But the team that I worked with at Lennar helped relieve a lot of those feelings. The people in Sales, Financing, Project Management, and Closing guided me through seamlessly. Here I am in my brand new, beautiful, forever home thanks to these folks! I have already recommended Lennar to many friends and will continue to do so.

During our recent trip to FL, we had not seriously considered buying a home at this time, however, we were interested in seeing what is available with the hope of purchasing possibly 2-3 years from now. We reached out to make an appointment with Lennar Builders in Babcock Ranch & Brianna answered our request promptly. We were very impressed with the quality of the homes & the features included without the need for upgrades. We toured other homes offered by builders other than Lennar within Babcock Ranch & outside of Babcock Ranch. In comparing the other homes available, we decided due to pricing of these quality homes which included all of the major appliances, upscale cabinets, quartz countertops, blinds & tile flooring, etc., now was the right time to buy. We settled on our home at the end of February. We are very confident we made the right choice in choosing to purchase from Lennar. ... More

I had an excellent experience working with Lennar Corporation throughout my home buying process. From start to finish, their team was professional, responsive, and truly committed to making the experience smooth and stress-free. The communication was outstanding—every question I had was answered promptly and clearly, and I always felt supported and informed during each step of the process. The coordination between the sales team, mortgage department, and title services was seamless, which made closing on my home much easier than expected. I especially appreciated their transparency and attention to detail. They took the time to explain everything thoroughly, ensuring I felt confident and comfortable with every decision. The quality of the home and the overall community planning also exceeded my expectations. I highly recommend Lennar to anyone looking to purchase a new home. Their dedication to customer satisfaction and professionalism truly sets them apart. ... More

The entire process from initial preview to sales contract to escrow to closing was pretty smooth. Special shout out to our sales rep Danelle who was extremely helpful and responsive.

Since we are first time home buyers, we did not know anything about the process. We learned a lot as we went. Being new home buyers, we feel that Lennar supported us all the way and looked out for our best interest. They took advantage of all the perks for us that were available and everything was very transparent. Thank you Lennar for helping us into our first home! We love it.

The people were genuinely friendly and helpful, they helped with every question that came up.were available anytime to help with questions and just the stress that came up during the process. The value and quality of the home and neighborhood were the best in my area .Definitely made my 1st home buying experience a very stress free and exciting one.

The process to buying our brand new townhouse was seamless. The customer service was great and they kept us updated every step of the way. We love it here. I highly recommend Lennar homes

The only positive comment I can make is on the speed of my closing. I have never closed on a home in under 30 days but, now that I’m in my home, I realize that the closing is fast because you’re being swindled. My advice to anyone looking to purchase from Lennar would be to make sure that you utilize an experienced realtor, do not rush to buy, have your home inspected and re-inspected if necessary. Do not sign anything until you are completely satisfied. I cannot believe I fell for the “warranty” trick when I was already being treated as an idiot that has never purchased a home before during the buying process. Now, I have warranty requests open and ignored because Lennar sees you as someone that has never owned anything and doesn’t know how to own a home. No, it’s not spoken but, it’s expressed through side comments and doing things around your home as if you wouldn’t know that someone changed something at your house to prove that you didn’t know what you were doing to close the warranty request. Keep in mind that Lennar is only concerned with the sale. Again, I don’t have anything positive to say about Lennar and acknowledge that I have made a mistake that I will have to work with for now. I can’t and don’t recommend purchasing a home from this builder/company. ... More

Excellent experience with Lennar! The process was smooth, communication was clear, and the team was very responsive. We love the modern design, quality finishes, and the value provided through their “Everything’s Included” package. Overall, a great builder that we would highly recommend.

I recently bought a home in Preston Pointe at Cadence in Henderson and, overall, had a good experience. I want to give a big thank-you to Will (loan officer)—he was extremely helpful with communication, updates, and guiding me through each step. As for the home itself, I noticed a couple of minor paint issues, but the team fixed them during the final walk-through, which I appreciated. One tip for future buyers: during the first walk-through/blue-tape walk, make sure you **inspect carefully, point things out, and document everything** (photos and notes) so nothing gets missed. The only downside for me was the lot placement. I didn’t get my first choice near the park because I was told it was given to someone else, so we ended up a little farther away. That said, I still received the same floor plan I wanted, and I’m satisfied with the final result. ... More