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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - The buying process was easy and after your 30 days warranty Lennar

  • Bao X.
  • Verified HomeBuyer
  • January 13, 2022
  • Clovis, CA

The buying process was easy and after your 30 days warranty Lennar still comes out to fix anything that is wrong. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Support staff

  • Dora P.
  • Verified HomeBuyer
  • January 13, 2022
  • Punta Gorda, FL

Dan our sales agent was always on top of everything going on with the build. He was extraordinary ! Our mortgage specialist was beyond informed and intuitive to our needs and fears of taking on a mortgage at retirement age. Mitch our construction manager has address all of our many electrical issues with speed, calm, and knowledge. These three individuals made the most stressful time of our lives a joyful experience

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Lack of attention to finishing details painting and sanding

  • Rebecca S.
  • Verified HomeBuyer
  • January 13, 2022
  • Durham, NC

Lack of attention to finishing details painting and sanding .. lots of caulking to cover discrepancies no sealing of showers and floors… buyers responsibility.

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 3

Great people

  • Saurabh M.
  • Verified HomeBuyer
  • January 13, 2022
  • Austin, TX

We got a great home at a good price!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The customer service was amazing!

  • Aranza E.
  • Verified HomeBuyer
  • January 13, 2022
  • Thornton, CO

Lennar made the purchase easy and seamless! Great experience! Brad and the entire staff was amazing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The “Celebration” appointment should be called a “walkthrough”

  • David S.
  • Verified HomeBuyer
  • January 13, 2022
  • Hillsboro, OR

The “Celebration” appointment should be called a “walkthrough” to discuss status of home prior to closing and what needs to be addressed prior to that time. The home had many issues. Construction materials still on the premises while a “celebration banner” was being put up! Very disappointed in the meeting. This is our 6th new construction home. Past builders had the home spotless by the time the walkthrough occurred. This will be our first and last Lennar home. Thankyou.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Happy with Lennar

  • Patrick R.
  • Verified HomeBuyer
  • January 13, 2022
  • Surprise, AZ

House was completed in the timeframe promised and work was done well. To Raia has been excellent in handling all our post-closing requests. Overall experience with everyone has been positive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Baltimore, MD

Wonderful Experience for buying a home for the first time.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar - Would not build with Lennar again

  • Jennifer M.
  • Verified HomeBuyer
  • January 13, 2022
  • Danville, IN

Would not build with Lennar again

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Unfortunately the quality of the materials used to build these

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Smyrna, GA

Unfortunately the quality of the materials used to build these homes has gone down significantly.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Great homes at great prices

  • Nicholas N.
  • Verified HomeBuyer
  • January 13, 2022
  • Raleigh, NC

Great homes at great prices

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

our project manager (Robbie )was fantastic in every step of the building process of keeping us informed

  • John M.
  • Verified HomeBuyer
  • January 13, 2022
  • Wimauma, FL

our project manager (Robbie )was fantastic in every step of the building process of keeping us informed and the build was completed ahead of schedule

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Good Bilders excellent service unprofessional subcontractors

  • Leo L.
  • Verified HomeBuyer
  • January 13, 2022
  • Eastampton, NJ

Good Bilders excellent service unprofessional subcontractors 8

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - We had a great homebuyibg experience with Lennar.

  • Michael H.
  • Verified HomeBuyer
  • January 13, 2022
  • Mooresville, NC

We had a great homebuyibg experience with Lennar. From the very start and dealing with Vic all the way to final walk through with Thomas we always felt like we in the right place. Glad to call Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great value and very responsive to any issues.

  • Patrick H.
  • Verified HomeBuyer
  • January 13, 2022
  • Lakewood Ranch, FL

Great value and very responsive to any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Quick build.

  • Mary C.
  • Verified HomeBuyer
  • January 13, 2022
  • Buckeye, AZ

Quick build. Sloppy job site. Not enough info about hoa or builder.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Communication and Quality

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Groveland, FL

We are very happy with our home purchase and community. Any issues we have had since closing have been handled quickly and we have had clear communication with both Lennar and the contractors. I would recommend this builder and community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They build their houses fast and rely on the fact you have a

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Sun City Center, FL

They build their houses fast and rely on the fact you have a 1 year warranty to fix the things they messed up on. That is only the things you find. The workers try to cover up mistakes even when some are obviously wrong. POOR integrity on the workers and PM building the house.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

LENNAR delivering new homes with faulty garage doors

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • North Las Vegas, NV

I recently purchased a brand new everything is included lennar home unfortunately, i as well as many other homeowners in the community have had an avalanche of issues. Faulty/ low quality garage doors, low quality workmanship throughout house. A real disaster

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - My experience with Lennar professional people.

  • Juanita J.
  • Verified HomeBuyer
  • January 13, 2022
  • Summerville, SC

My experience with Lennar professional people. Was the highlight of my moving in. Two weeks before I moved in my home. I had a walking through with the contractor David. He explained to me all the in and out of my home. From the inside to the outside. While walking through my home he had pointed out such things like the electric and water and what to notice about my home. If anything went wrong who to call. I had another walk through on the day before closing. I was introduced with another David this David gave me point on how to take care of my floors and where the emergency number ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Building manager, onsite sales rep and local resources all went

  • Michael W.
  • Verified HomeBuyer
  • January 13, 2022
  • Summerville, SC

Building manager, onsite sales rep and local resources all went above and beyond. Lennar mortgage, they all sucked. Zero communication, always last minute needs, constantly asking for more information, for example they ran out credit via a hard pull three times in five months, and then asked us to explain why our credit was pulled, by them... Then when we rated them poorly the area manager or whomever called and tried to have us change the rating and twist the words so they looked like the good guys.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Jon and Joel outstanding. Just outstanding

  • Lewis Z.
  • Verified HomeBuyer
  • January 13, 2022
  • Monroe Township, NJ

Comfortable throughout entire home buying experience Jon in sales great and joy and Joel with timely answers and follow ups are a pleasure to work with

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Customer Care Team - Pai is our assigned customer care rep. She goes above and beyond to make sure any issues are fixed in a timely manner. She is professional and responsive. We enjoy working with her!

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Hillsboro, OR

Overall, we had average experience. We wish the communication about closing date can be more transparency, we understand many factors could cause delay and actually are ok with it since we are not in hurry to move in. However, the last minute change on the home inspection date due to the construction is not ready as promised adding challenges to our moving timeline and extra time to coordinate and reschedule it.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The title company & LOAN dept never told us, we needed to go to the OFFICE, to close, I wired the money on Tues, receipt of money confirmed by the Title company, i asked the manager what else needs to be done to close. She said none. our closing didn't

  • May Q.
  • Verified HomeBuyer
  • January 13, 2022
  • Las Vegas, NV

The Sales person,Roy ,I give 5 STAR. He was very easy to communicate with. He always responded to our questions. Gerry, the construction manager, I give 5 STAR. He was also easy to reach and explained /answered our inquiries. OUR CLOSING ON 10/1/21 DIDN'T HAPPEN DUE TO LACK OF COMMUNICATION WITH LOAN DEPT & TITLE COMPANY. I GIVE THEM 1 STAR. BECAUSE OF THAT WE HAD TO MOVE ALL OF OUR BELONGINGS TO ANOTHER HOTEL, SINCE OUR CLOSING IN THE HOUSE WAS ON 10/3/21.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Delays, empty promises, and poor quality

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Reno, NV

This is not the first time our family purchases a Lennar home which is the reason we are shocked and disappointed by the poor experience. Our home was delayed and finished months later than expected. At closing, items were not finalized. We were promised these items would be addressed in a timely matter. It has been months since closing and the customer service rep and construction manager are not responding to our inquiries as to when the “temporary items” will be finalized. To top it off, the interior finish has several poor quality products that were visibly damaged at installation. To say ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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