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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22031 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22031 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Good Modern House with secure community!

  • Cristito V.
  • Verified Homebuyer
  • January 28, 2022
  • Hillsboro, OR

Good Modern House with secure community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our sales and service were awesome

  • Anonymous
  • Verified Homebuyer
  • January 28, 2022
  • Henderson, NV

The sales and service were great. This is the most expensive home we have purchased and feel like the attention to detail was not as expected.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Never Again

  • Jennifer L.
  • Verified Homebuyer
  • January 28, 2022
  • Alexandria, VA

I had an incredibly awful experience with the customer service of Lennar. The company did not work in a timely fashion for necessary community approvals, but did not disclose this until the evening prior to closing. Days with an unknown closing date followed with Lennar completely lacking in communication, concern that my household goods were already on their way from across the country, and telling me on multiple occasions that I should be calling the government agency to get the approval faster. It was the worst experience I have ever had (by far, literally don't have anything else to ...

Lennar responded:
Hi Jennifer, thank you for sharing a comprehensive review of your experience. We are both sorry and disappointed to hear about the poor communication the team provided you during the buying process for your new home. If there are ever any issues in which we could provide assistance, please send our team a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Good build, I have not seen the condo yet

  • Donald N.
  • Verified Homebuyer
  • January 28, 2022
  • Punta Gorda, FL

Good build, I have not seen the condo yet

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We liked the "eveything is included" approach. What you see is what you get (no changes)

  • Anonymous
  • Verified Homebuyer
  • January 28, 2022
  • Punta Gorda, FL

(2) Disappointing Surprises: A) Master Bath Vanity: Master Bath in the Model had 4 drawers; whereas our Vanity only has 2 drawers...increasing dead space on either side of the sink .We were never appraised of this change. When approaching Lennar, no one could identify a solution (sales, operations, construction)..."this not my responsibility" was response received. B) Location of Outdoor Covered Parking Spot: We purchased our Unit on the Top floor of our building ($)... with the expectation our spot would be somewhere in the 1st row nearest the building. We are in Bldg #5...all the other 4 ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar - East to work with- great quality

  • Mallory B.
  • Verified Homebuyer
  • January 28, 2022
  • Bluffdale, UT

East to work with- great quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Awesome experience.

  • Anant M.
  • Verified Homebuyer
  • January 28, 2022
  • Waxhaw, NC

Awesome experience. Scott and Team was excellent. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality

  • Jean L.
  • Verified Homebuyer
  • January 28, 2022
  • Westfield, IN

Quality houses at reachable prices.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Overall everything is satisfactory

  • Susheel B.
  • Verified Homebuyer
  • January 28, 2022
  • Cypress, TX

Overall everything is satisfactory

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - They do not provide enough information about the home prior to

  • Dao V.
  • Verified Homebuyer
  • January 28, 2022
  • Cottage Grove, MN

They do not provide enough information about the home prior to signing PA. Once PA is signed nothing can be changed and we had no idea.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Great buying experience thus far!

  • Valerie B.
  • Verified Homebuyer
  • January 28, 2022
  • Glen Burnie, MD

Great buying experience thus far!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Good people working for the company.

  • Anonymous
  • Verified Homebuyer
  • January 28, 2022
  • Anaheim, CA

Good people working for the company. Responsive but generally the company went cheap on some areas such as materials for the walls and sound proof material between apartments. Low quality elevator, drywalls, cabinet material, etc.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Disappointed clean up and workmanship on new home.

  • Albert Z.
  • Verified Homebuyer
  • January 27, 2022
  • Punta Gorda, FL

Disappointed clean up and workmanship on new home. Way too many call backs on several areas of finishing of condo.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - better than some other builders but not the best!

  • Anonymous
  • Verified Homebuyer
  • January 27, 2022
  • Katy, TX

better than some other builders but not the best!

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

What a great location.

  • Brandon D.
  • Verified Homebuyer
  • January 27, 2022
  • Charleston, SC

Lennar did very well in securing the land and its layout of the community. I do not know how they rate among other home builders but I am satisfied with the product and experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Love our new home.

  • Anonymous
  • Verified Homebuyer
  • January 27, 2022
  • New Port Richey, FL

Love our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Went fine till the end.

  • Anonymous
  • Verified Homebuyer
  • January 27, 2022
  • North Las Vegas, NV

Went fine till the end. Quality of finishes was below expectation. Sloppy work by finishers-grout on baseboards, poor seams on door casings, touch up paint in wrong sheen. Just sloppy. Lennar staff was great. Just poor oversight of subs.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - My appliances are cheap, there is no outside vent for the microwave,

  • Anonymous
  • Verified Homebuyer
  • January 27, 2022
  • Princeton, TX

My appliances are cheap, there is no outside vent for the microwave, No garage opener, I have to lift the door myself. No patio of any kind. calking and pain could have been a little better, a tthe end, I just couldn't split hairs anymore. Just not what I expected for a brand new home,

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Love Lennar Homes!

  • Somer L.
  • Verified Homebuyer
  • January 27, 2022
  • Glendale, AZ

I would buy another Lennar home in a heartbeat. They are clearly focused on customer satisfaction. The only issues we had were related to their contractors, specifically the plumbing company they contract with is garbage. The company really screwed up a lot of things. But Lennar made huge efforts to correct the issues and were extremely responsive. It’s difficult to find qualified workers these days and we were understanding of that.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

3 Months into owning home

  • Anonymous
  • Verified Homebuyer
  • January 27, 2022
  • Valencia, CA

Our agent Hyatt was the best, always available to talk and answer any of our questions, especially as first time homebuyers. The home we bought was built well although I could find many small imperfections throughout the house as I spent more time in it. Imperfections such as some walls had paint that was not touched up well, some of the wall moldings appeared as if someone had no patience and just did a fast job, I also found a crack under our kitchen island. The biggest problem we have is a leak in the master bedroom ceiling every time it rains. I have reached out multiple times to Lennar ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Lennar has a long history of building quality homes.

  • Jeffrey W.
  • Verified Homebuyer
  • January 27, 2022
  • Waxhaw, NC

Lennar has a long history of building quality homes. This is my second one and so far they remain very consistent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just how cheap all the materials used are.

  • Nicolas L.
  • Verified Homebuyer
  • January 27, 2022
  • Princeton, TX

Decent price for the location, very good price for size of house and lot given the current house situation. Materials used is a joke; from the pre-installed kitchen appliances (the stove vent doesn't even vent anywhere HAHA!), to the paint, the floor to the roof. It is all of the least expensive material. I can appreciate cutting costs for the homeowner however to what end? The homeowner will more than likely have to replace most of the cheap material very soon anyway. Oh and their warranty program is a joke. I still have paint all over my floor, someone came by attempted to clean a small ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - My overall experience is fair.

  • Ashraf G.
  • Verified Homebuyer
  • January 27, 2022
  • New Port Richey, FL

My overall experience is fair.just had some issues regarding the date of delivery because the builder insisted on closing date even the home was not ready for leaving in it. Like painting,bathroom shower doors were not installed yet.

Lennar responded:
Hi Ashraf, thank you for this review. We want to apologize for the incomplete state of your home at the time of closing. We never want to cause such inconveniences for our new homeowners and their family. Going forward, if there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

The building manger and his team really care about the quality of their work.

  • Philip G.
  • Verified Homebuyer
  • January 27, 2022
  • Westfield, IN

The day before closing, all of the small details had been taken care of and our house was move in ready. The building team was so conscientious.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Unfortunately when we were about to moved in we had some issues

  • Delmis R.
  • Verified Homebuyer
  • January 27, 2022
  • Lutz, FL

Unfortunately when we were about to moved in we had some issues that can cause delayed to moved in to our new home two weeks later after the closing day. We had to wait until the installed closet doors, for them to repair the cracked attic door inside the walk in closet, they delivered us dirty, dusty house, incomplete base board in bathroom, stained carpet in walking closet, loose dishwasher, hole behind the fridge.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

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