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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22031 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22031 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Overall not a bad experience.

  • Maria G.
  • Verified Homebuyer
  • January 26, 2022
  • Durham, NC

Overall not a bad experience.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - They build nice house designs

  • Aileen A.
  • Verified Homebuyer
  • January 26, 2022
  • Las Vegas, NV

They build nice house designs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar lending is the worst

  • Isabel C.
  • Verified Homebuyer
  • January 26, 2022
  • Sparks, NV

The home itself was a positive and exciting experience. The staff at the homesite were sweet and helpful. However, supporting Lennar lending makes sense as it is in the name. The worst part is it seems as if the loan officers and their manager staff suck that positive experience out from you. From hiding fees to show a lower interest rate when I specifically state I do not want to pay any points, to being charged extra anyway as it was locked in. Next requesting to switch loan officers due to this huge discrepancy and unfortunately becoming just another loan to close and they make their ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - We love our new home and were very pleased with the quality of

  • Donna S.
  • Verified Homebuyer
  • January 26, 2022
  • Lakewood, CO

We love our new home and were very pleased with the quality of the workmanship and especially all the people from Lennar who helped us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lenna is the best builder and the villa is very good.

  • Ying Z.
  • Verified Homebuyer
  • January 26, 2022
  • Kissimmee, FL

Lenna is the best builder and the villa is very good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - All people are very helpful and make the purchase process smoothly

  • Xuening L.
  • Verified Homebuyer
  • January 26, 2022
  • San Diego, CA

All people are very helpful and make the purchase process smoothly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Delivered on time and communication was very good

  • Charles W.
  • Verified Homebuyer
  • January 26, 2022
  • Longs, SC

We were told that a subcontractor would be by to fix issues with the bathroom tub. The subcontractor has not contacted us or come by to fix the problem. We had COVID three days after occupancy and have not anything to follow up since we have recovered. Other than that issue the home is as advertised. Not the best workmanship but it is fine for a tract home.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 2

As advertised, what you see is what you get in the home!

  • John T.
  • Verified Homebuyer
  • January 26, 2022
  • Madera, CA

Outstanding customer service with knowledgeable professionals from start to finish.”

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of communication and follow through.

  • Neil M.
  • Verified Homebuyer
  • January 26, 2022
  • Punta Gorda, FL

Once everything is finally done, the home overall is nice.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Wonderful home wonderful people at lennar

  • Jeffrey A.
  • Verified Homebuyer
  • January 26, 2022
  • Lakewood Ranch, FL

Wonderful home wonderful people at lennar

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - We love our new home!

  • Caesar S.
  • Verified Homebuyer
  • January 26, 2022
  • Williamsburg, VA

We love our new home! Appliances are top notch. Finishes are beautiful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst fit and finish work I have ever experienced in my life and I have built three new homes in my lifetime!

  • Anna W.
  • Verified Homebuyer
  • January 26, 2022
  • San Antonio, FL

Based on my personal experience and some of the fine people I have met in the neighborhood I wouldn't recommend Lennar! The home buying experience should be a joyful time in your life especially your retirement home and they took the joy out of the process and turned it into a nightmare and they can't give that back to my wife and I no matter how much the eventually try to correct the poor workmanship and fit and finish.

Lennar responded:
Hi Henry, thank you for this review. We want to apologize for the frustrations your family has been presented due to the quality of finishes in your new home. We never enjoy hearing about the poor experience caused by the workmanship in their new home. If there is ever anything we can do to assist, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

Everyone goes above and beyond!

  • Annick M.
  • Verified Homebuyer
  • January 26, 2022
  • Elizabeth, CO

I have a broken wrist and hard to type. i would like to do a very nice write up to Lennar about how exceptional everyone has been!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I had a Great experience with Lennar

  • Acaiah H.
  • Verified Homebuyer
  • January 26, 2022
  • New Palestine, IN

I had a Great experience with Lennar

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - After living in the home for a week, you start to notice the

  • Anonymous
  • Verified Homebuyer
  • January 26, 2022
  • Covington, WA

After living in the home for a week, you start to notice the cheap materials use and terrible workmanship. All of our knobs had tiny paint splatter, the carpet wasn't vacuumed - not even once (we have a toddler running around), dried paint can be found throughout the home, nails still protruding out through the carpet to name a few issues. Overall terrible experience, we felt rushed through our new home orientation and caught what we can.

Lennar responded:
Hi, thank you for taking time to share this review. We are both sorry and disappointed to hear about the condition you have found your new home, as well as the ongoing frustration you have faced with getting these items corrected. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Very Informative and willing to assist with getting any issues resolved promptly.

  • Terry M.
  • Verified Homebuyer
  • January 26, 2022
  • Sharpsburg, GA

I can’t say enough about this company. They have been a pleasure to work with. They are very professional, friendly and I am completely satisfied with the layout and design of our new home. They guide you through every step and make an overwhelming process stress-free. I was so impressed with their knowledge, interest, and time spent to help solve any concerns. I highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My home was finished well ahead of schedule which was greatly

  • Janet J.
  • Verified Homebuyer
  • January 26, 2022
  • Summerfield, FL

My home was finished well ahead of schedule which was greatly appreciated. I didn't have to move in with my sister for two months. Everyone is so respectful in Florida!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Both the Lennar Mortgage Lender and the Sales Representative,

  • Prashanth M.
  • Verified Homebuyer
  • January 26, 2022
  • Monroe Township, NJ

Both the Lennar Mortgage Lender and the Sales Representative, made the buying experience, With the delay in covid related issues, our closing was almost 1 year delayed, but Antoinette did keep us updated.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Lennar - They are very good.

  • YinLing P.
  • Verified Homebuyer
  • January 26, 2022
  • Myrtle Beach, SC

They are very good. I’m happy with the job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The construction workers did not do a good job

  • Anonymous
  • Verified Homebuyer
  • January 26, 2022
  • Kissimmee, FL

Builders need workers that care about the work they do.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Ease

  • Thomas S.
  • Verified Homebuyer
  • January 26, 2022
  • Sultan, WA

Everyone came through with their promises and on time with everything. Everyone was very responsive to all my questions and concerns!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - It was a great experience.

  • Margaret M.
  • Verified Homebuyer
  • January 25, 2022
  • Aubrey, TX

It was a great experience. LENNAR MORTGAGE DID EVERYTHING TO PUT ME IN A HOUSE. I AM SO GREATFUL TO THEM.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

BETTER THAN EXPECTED

  • Chester V.
  • Verified Homebuyer
  • January 25, 2022
  • Gainesville, GA

Buying a home is the most expensive purchase most people will make. This was my 3rd new home, and it went better than the others. I felt as though the dollar was the first priority.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

Excellent partnership!

  • Mikha T.
  • Verified Homebuyer
  • January 25, 2022
  • Chula Vista, CA

Lennar made it easy for first time home buyers like my wife and I to own a home. We appreciate everything they have done so far. I think the only feedback I have is for customer service as I have submitted multiple tickets and only got one resolved so far and never got an update from them.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Excellent builder because of friendly employees,great people

  • Dakshaben D.
  • Verified Homebuyer
  • January 25, 2022
  • Morristown, NJ

Excellent company,friendly staff,using best material to build houses.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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