Lennar Reviews

It may be the area I am, but the interior of the home is extremely cheap and poor. several repairs immediately with little to no resolution because they workers don’t care. the backyard wall they built is not stable and has already been redone once because the bricks were not laid evenly, since they “fixed” it they either forgot or avoided cementing parts of the wall and every end cap except two. I regret buying lennar - and putting my life savings into buying my first home with them. It’s been almost 8 weeks and I still don’t want to move all my belongings in because of the issues. They say “wait a year before adding tickets”, but by that time the grout from the tile has already eroded in areas, we have lived and had to place furniture on uneven tiles. doors didn’t shut properly to begin with. i can go on- point is they need to higher QUALITY minded people- and it shouldn’t cost any more or much more to get people to do the job right the first time. Not proud of Lennar in my area. ... More

This was my first home purchase, and I’m disappointed that it hasn’t been the exciting milestone I imagined. The contract and application process felt rushed and poorly explained, and the closing experience was overwhelming and rushed. Since moving in, I’ve noticed numerous issues that suggest the builder cut corners, and the overall quality of the home doesn’t reflect the high cost I paid. It feels like I’m overpaying for something that wasn’t built to last. While this is meant to be my starter home, I will never trust Lennar Builders again.

The day I signed the contract I was sadly given half correct information about possible helps like homestead and the agent incharge never answered my phone calls after I was passed down to mortage people. After that When I went to pick up my keys after signing there was no one at the comunity and had to wait 30 minutes for someone to arrive and hand me my keys! Lastly my house was dirty when I went in. They never did the last cleaning of my home. The only response I got was: “maybe someone got confused on the day you were closing” other than that I have a house.

I didn’t care for Cindy. I don’t think she had my best interest in mind. I don’t think she was forthcoming or honest

The original subcontractors obviously are hired for speed and quantity not quality. If only the original drywallers, painters and plumbers cared...poor drywall work, dried paint specks on the tile and 6 dried paint spots in our carpet and two crooked faucets.

We are pleased with the construction and attention to detail in this twin home. However, the home buying experience with Lennar Mortgage was horrendous, and immediately after closing they sold the mortgage to Freedom Mortgage, which like Lennar Mortgage has incredibly bad reviews online. The home is nice, but if you buy a Lennar home, and you want a smooth, stress-free process, do not choose Lennar Mortgage.

Entire purchase experience was miserable.

Disappointed to find out things that were not right would not be fixed and that’s within the first two weeks of living there other work to be done was not done.

The first walk through of the home I highlighted a lot of things that needed to be fixed. Second walk through was the same day as my closing day (very inconvenient) nothing was fixed. The home looked the same as the first walk through.

Lennar's buying process was completely disorganized, there was a complete lack of communication, and there are still defects in the home that are not up to code months after my closing. I was passed around to nearly a dozen different people throughout the process from Lennar's sales rep, to Lennar's concierge, to Lennar's lender, to Lennar's designers, etc. To make matters worse, no one seemed to have any information and frequently no one would answer my questions. For instance, I made a request for extra outlets to be added as a disability accommodation at the very beginning of opening escrow which was an option in the papers to open escrow and kept asking my sales agent about it but she ignored my requests all day until I had to submit the paperwork before the deadline or lose the home. Then when I spoke to her about it the next day she apologized, said it was her fault and would correct the issue in my paperwork. That was a lie. She said that my request should be fine and she would let the construction manager know. However, I had to keep asking for weeks and was brushed off by my sales rep and concierge each time until finally at the close of escrow they told me they couldn't help. The construction manager said that he could easily insert the additional outlets as long as corporate approved but that he never received any request. The request should have been honored and could have easily been done before the drywall even went up since I made it at the very beginning of escrow. I also asked to do a pre-drywall inspection since drywall had not gone up when I opened escrow. Again I was brushed off repeatedly for weeks until they told me that it was too late because they put the drywall up in my home without telling me. I did get a chance to do a pre-drywall inspection of another unit but that's not what I asked for and there was no reason I should have been denied the ability to do the inspection on my actual home before they put the drywall up in my unit. The community also requires me to submit design applications for my front yard yet no one at Lennar knew who I should contact, where I should send my application, what forms I needed, etc. And then when I was going through Lennar's home insurance arm, the agent was repeatedly given the wrong information about my home which didn't match the type of home, the square footage, the community, nothing was correct. I was the one that had to point out the deficiencies and it took multiple iterations before a correct quote was eventually made. Throughout the process I was never told about the schedule of final dates leading up to my closing such as when the initial walkthrough would take place, the new home celebration, the final walkthrough, etc. Lennar has a set process for these items and I should have been told these specific dates when I opened escrow so I could make the necessary arrangements with my work to take the time off. Then when I was closing escrow, virtually none of the issues identified by Lennar itself were finished by the time I took possession including failing to adhere to local building codes to have carbon monoxide detectors outside the living area on each floor... in fact, no carbon monoxide detectors were installed in the home. And it has now been 2 months since I closed escrow and there are still carbon monoxide detectors missing from my home even though I have messaged the construction manager and my afterpurchase home service rep multiple times over the past 8 weeks to fix that issue. I also had my own home inspection done and provided the extensive list of items that my inspectors said needed to be corrected and I was told that Lennar would go through the list and let me know what items they would agree to but it's been months and Lennar is just ignoring my messages. ... More

The after care is awful and when we go to sales office if you do not find your representative that sold home they walk away with zero direction

We have had eight work tickets in the first month. Each time one of them has been addressed, there has been a new issue created.

Workmanship is poor - No ability to choose any upgrades - does not exist - poor communication on what is going on - No screens for windows - No drawers in sink for Master Bedroom - Cannot upgrade anything - Poor Poor value for the money you are spending on new home!!

I am a 100% Disabled Combat Veteran with certain health issues. Everything was going great with the whole process home buying process, until after the closing. That's when it all fell apart. I wanted to fence in the very small backyard and have pavers put down before my family moved in. I have mobility issues when walking through grass so the pavers were the perfect choice. After closing I submitted my paperwork for the fence to be installed with the HOA. We'll, they contacted me and said they were waiting on the paperwork from Lennar. A week or so later with no call, I contacted them again. Then I find out someone at Lennar FAILED to submit my Closing Packet to the HOA. So, here I am waiting to have the fence installed before I can have the pavers put in and time is running out before I can actually move in. We planned to move in May 22 so that the fence and then pavers could be installed. Keep in mind, I closed on the house April 28th. So now were we'll over a month and still NO Closing Packet has been submitted to the HOA from Lennar. The HOA could not tell me who to contact to fix the issue saying that it's Lennar not them. I could not get help from Lennar as I was constantly being passed off to someone else. Seems nobody knows. So, my dream of moving into my COMPLETED and Functional Lennar home is GONE. So now, my happiness and excitement has been taken away by Lennar and their neglect to their customer who is also a 100% Disabled Combat Veteran with health issues. My dream of being able to go into my backyard with no safety concerns because of my health issues has been taken away from me. It would have been nice to enjoy my backyard, but now all I can do is look at it but not enjoy it. I am disappointed in Lennar for their lack of properly doing their job for their customer who just bought one of their homes. I am truly disappointed and hurt from this experience. Lennar customers deserve better than this and especially for the disabled and the 100% Disabled Combat Veterans, like myself. I'm sure i will NEVER hear from Lennar because I am just a nobody that everyone has forgotten. ... More

I purchased a "Qucik Move In" home. I am someone who likes to thoroughly read everything that I am signing, to make sure I completely understand what I am signing but I was rushed and they attempted to hurry me along with the signing telling me several times "Its all standard" - well - I have never bought a home before so I dont have a clue what the standard is! On top of that, once we did sign, and got final full approval, we did our first home walk through, and even that felt like we were being rushed through in order to not find all the flaws, and issues with a NEW HOME BUILD. We decided to come back ourselves AFTER that initial walk through before we accepted the home to thoroughly spend more time looking at everything, and we found a lot more areas that needed fixed. There is no pride in their work. They hire electricians that are not licensed. There were loose cables at our electrical panel that had to be later fixed. I cannot stress ENOUGH - HIRE AN INSPECTOR!!!! He found they improperly wired our home with the wrong color cable and then they painted it at the panel to show like it was correct. We have a wall that is literally wavy and they're telling me they may not fix it because they are stating the wall can be inside of a 1/2" on a 12-ft area of a wall but they are misquoting the ROC standards. ROC standards show it is 1/4" but that doesnt even matter. Ours is out of standards, as it is 3/4" or more in some areas. . Just do your research on what home builder you buy with. No home is ever going to be 100% perfect, but this appears to just be lazy workmanship. ... More

There was no hot water when we moved in, the washing machine didn't work. The dryer was tripping the breaker, which needed to be replaced. The front door entrance was poorly designed, causing you to get drenched from rain, making it virtually impassible. We requested several times for the front door area to be power washed from excessive dust, it never happened! Stay on top of Lennar for these types of things. That said, they did respond fairly quickly to address most issues. We will have to come out of pocket to fix the rain/front door issue.

Buying a Lennar home was a frustrating experience from start to finish. Closing was delayed, and the house wasn’t ready for inspection — the HVAC wasn’t installed, and the gas wasn’t on. Basic features like light fixtures, cabinet pulls, and lawn irrigation weren’t included, which is disappointing for the price. The yard is thick clay with no topsoil, causing drainage issues and sod that struggles to take root. We also faced a significant problem that Lennar refused to address until the city got involved. In hindsight, I’d spend a bit more on a builder that stands behind their work.

Was sold a bill of goods regarding the solar agreement and are currently in arrears with our electric provider due to Sunnova’s inaction to uphold the agreement as stated in multiple emails and phone calls. Do NOT sign with Sunnova!!

Lennar collects a vast volume of totally confidential information, much more than is necessary for me to be proven as a responsible buyer and payer. I do not believe this information is stored in a suitably secure manner. I worry about my identity being stolen by others or shared with others I do not want it shared with by Lennar. We sign waaaaay too many documents giving Lennar the right to own our lives. I do not trust Lennar!!!!!! Most of the staff we dealt with are great.

I will say that the home is built with the lowest cost of materials possible, the interior paint is very poor in quality, and I believe it is only a primer coat, there was no garage door opener installed and we had to pay $500,00 to get that installed, the water pressure in the neighborhood is very poor and most of the new owners are very upset with the water pressure because you can't water the lawn because there is not enough pressure to run a sprinkler, take a shower, do laundry! I have had several issues with the house that need repair and can't get anyone to come out and repair it! I get told that someone will be out, but they don't show up!! No sense of urgency to meet my request for repairs. My wife and I feel that during the purchase process everything sounds perfect and how Awesome Lennar takes care of the Owner, but after the deal is done, the true colors come out and nothing gets done!!! So, overall My Opinion is that we would not purchase a Lennar home knowing what we know now!! Unless Lennar steps up and comes through with the promises they put forth, I will never reccomend a Lennar home! One final thought, The toilet in the guest bathroom is all but tipping over because the floor is so out of level the toilet doesn't mount flush to the floor!! I have called the number given for the plumber to repair it but like always, nothing has been done and I have been waiting for 5 days now for this to be repaired! what I'm being told by the plumber is " someone will be out today, but nobody ever shows up" not even a phone call telling me they wont be out!!! Very unprofessional indeed. ... More

This is our second home with Lennar, and unfortunately, the experience this time was disappointing, especially with their financial services and closing process. There was no formal welcome or acknowledgment during the closing — not even a basic walkthrough or someone to greet us. For a repeat customer, this felt impersonal and careless. What made it worse was the complete lack of any gesture of appreciation. No closing goodies or even a simple thank you — something we had received before. This change made it feel like Lennar is now more focused on profits than on customer relationships. The way the house keys were handed over was frankly unacceptable. They were left in a plain envelope, which felt cold and thoughtless for such a major milestone. No guidance, no explanation, nothing. It gave the impression that once the transaction was complete, we were no longer of any importance. Lennar used to feel more customer-centric, but this recent experience made it clear that things have become much more commercial and impersonal. I expected better, especially as a returning buyer. ... More

I was verbally promised backyard grass and 3 trees upon moving in to my new Lennar build (as incentive). It’s been 4 weeks since move in and I have 2 trees and no grass in the backyard. Lennar will do the bare minimum for you as a customer because they only care about moving you in fast! Be careful.

Unfortunately day3 of moving in I had a leak that caused the spare room to have to have the carpet removed and the wall. It only has been a month and a half and I still have a dirty makeshift cover in my bedroom for the contractors which is ripped. I had to have multiple attempts for them to figure out the sewage issue. It wasn’t until I left a review that Bayonet the contractor they use actually did something. My next problem is my AC it’s only cooling on one side of the house. However, I had to please the insatiable underwriter when trying to purchase for then to not be able to use my toilet on day 3. Highly unfair. ... More

Our salesman was were very nice but i felt his hands were tied on virtually everything.

Everything we were told was not actually true! They stretched the truth about all costs & bills, including insurance. Flood insurance & work that needed to be done before closing! We spent over $1,000 just to fly down for walk through which they said all work would be done before we move it & it was a waste of our time & money!!! Nothing was fixed before we moved in!!!