Lennar Reviews

We love our new home! Lennar has been so great to work with, even after we closed. It's very clear that they strive for perfection and customer satisfaction. You can't ask for a better builder than Lennar.

Lennar is hands down the best builder in Utah! Every other builder has a base price and then have upgrades with a lot of extra cost. Lennar has the lowest lot premium by far. If you are not building with Lennar, you are going to pay way more then what you expect. Lennar's ONLY upgrade is if you want a third car garage or not. Included in their price is a Smart Home already installed, countertops, appliances etc. They don't have any surprises. The cost they give you, is what you pay. No extra fees or hidden costs. Lennar is the best!

The house is fine. The lending process with Lennar is a complete nightmare. It's never good when I'm forced to threaten with legal action while dealing with a loan officer. The closing date was stalled for 4 days due to Lennar's ineptness in this matter. I would definitely recommend using another finance group if you can get a decent rate.

Lennar advertise that you get a smart home. Well the only smart technology I have is what I had to buy myself. House came with no door bell, no garage door opener, no peep hole in the door, very cheap appliances. You will also need to buy shower rods are have shower door installed at your expense. If you want the sprinkler system to be a smart device you will have to purchase the wireless device yourself as well. Even though they advertise there homes are smart homes that is not true. To me don't advertise something if it's not true

Per Title comments above - very disappointing when multiple missing and damage items are not covered.

Great builder ! Some Cosmetic issues needs attention More training. Training

The warranty service team here is excellent. No matter what the concern is it receives a top priority response and resolution.

So helpful and aware of buyers needs with a new home buying experience. Patience and caring responding to inquiries. Professional in all aspects of home buying experience !

Felicity has been wonderful addressing all issues/concerns promptly. She has gone above and beyond to ensure our satisfaction with the home.

Everything went as planned and i was happy with the total experience. While a home can't be perfect all of the Lennar team did their best. Overall was a good experience. This is my 6th Lennar home in SW Fl.

Lennar charged my more than disclosures amount that I originally signed

Considering how large the Lennar Company is everyone I dealt with made me feel like I was the only one buying a home. Marc, George and Trevor were always available to answer all my questions. I am extremely happy that I chose to be part of the Lennar family.

I pretty much knew what I was getting from a track home before purchasing it. The one thing that I thing was exceptional was the sales representative Melissa She was fantastic she send me pictures throughout the process of the build. Kept me up to date on where the construction was and was overall a huge help. She is a very sweet person. My family just loves her.

They're trustworthy and overall I would recommend them to anybody.

My agent was outstanding! She helped me throughout the buying process and continues to be there for me now that I am in the home. There have been typical issues that have come up which Lennar has been very responsive with getting the items taken care of. I would definitely buy a Lennar Home again. Good value and deliver what they tell you will be delivered. Can't ask for much more than that.

Aaron does an excellent job with following up. Lennar is great in general and very professional and great properties.

Customer service seems excellent, especially Matt on front end and Mike Murphy on back end

Overall Mr. Tood he is the best for me the best experience I’ve had with him he’s very kind and respectful and helpful I hope anybody wanna buy house looking for him thank you very much Lenare

Good communication especially with closing.

To date only one of the many repairs noted during the final walk through has been accomplished. Quality and responsiveness has been poor.

I would never purchase another Lennar Home again. The buying experience as well as the structural issues we faced were appalling and costly. The lack of communication throughout the process was the worst I’ve ever dealt with. Our 3rd party inspector released a 35 page report of everything that needed to get fixed, replaced, upgraded, re-wired or replaced before we moved in. The house flooded 2 days before closing. The exterior of the home was not was we seen or expected on any signed docs, models or brochures. Overall the worst buying experience for our first home. THE WORST!

Lennar is an extremely difficult company to work with. They only care about the bottom line, which is understandable, but only if you are actually providing the service and experience that you say you're going to provide in the first place. Lennar promises one thing and then provides something totally different. And when given the opportunity to make things right and/or fix the issues they created, Alex and their warranty department then distances themselves from any responsibility or accountability.

easy and smooth purchase experience

While we love our home, there were several things that did not impress us with Lennar. The project management was average, at best. In construction and project management, you run into delays, that is part of the job. The handling of and working around delays was not executed to a level we expected. This forced them to rush through our home in the final month of construction. Towards the end of our construction period, we learned that Lennar's fiscal year ended on November 30th and there were a certain number of homes that had to be completed. Lennar put their interests in front of the buyer and proceeded to rush through the home. This put a terribly sour taste in our mouth. Items that we brought to their attention in the 2nd month of construction were now being addressed and when addressed, the craftsmanship was incredibly poor and had to be redone. A week out from closing, we had close to 20 items that needed to be addressed. You would think a week would be enough to complete this. Over that timespan, I saw crews at our home on only two of those days. A day before closing, there were still 7-8 items remaining. Half of those being major. When we moved in, the floors were covered in glue, there were rusty nails and razor blades (!) scattered all over our yard, screens were incredibly bowed, and sinks were filthy. At best, I can give Lennar 3/5 stars. We paid close to a half million dollars for our home and for that price, I expected better craftmanship and project management. Luckily, their warranty process has been responsive, but our home has felt like a construction zone for the first month, as we have one or two people in here per week fixing and correcting things that should've been completed prior to closing. ... More

The process was not what I wanted to experience for buying my first home. I was pre-approved for a loan went through the process for a walk through of the home. After the walk through was told did not qualify. Alternative loan (non Lennar company) company was great. For repair of items in home takes multiple attempts or extended period of time for reply.