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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21784 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21784 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Our home buying experience

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2026
  • Yorba Linda, CA

Love the home and believe Lennar is a good builder. Lennar’s lending manager we worked with was great, and the person that did our walk through was great, but the sales rep that sold us the home was so bad that we literally almost didn’t buy the house. That says volumes about our experience to almost not choose a home based on the sales experience. She acted like a used car salesman consistently saying things like “well if you can’t commit right now, you’re probably not really ready to buy a house.” She also gave us a shot clock on signing papers and called us 5 times in less than 10 minutes ...

Lennar responded:
Good morning, and thank you for taking the time to share your experience. We are sorry about your homebuying experience. We are delighted to hear that you are enjoying your new home. We appreciate your kind words, and we hope your home continues to bring you many beautiful experiences for years to come. Thank you for choosing Lennar.
Best,
Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 4

Responsiveness 5

Good Value

  • John Thomas W.
  • Verified HomeBuyer
  • April 14, 2026
  • Vail, AZ

Sales offered us an end-of-year clearance price that we couldn't pass-up. Interest rate, premium lot and rolling closing costs into the loan was very beneficial. Mortgage processing moved right along and they were very helpful. Construction manager was very responsive and got things done.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar mortgage is ROUGH

  • Kelsey Marie C.
  • Verified HomeBuyer
  • April 14, 2026
  • Oceanside, CA

Financing with Lennar mortgage was not a good experience. At all. The loan officer was overwhelmed and kept confusing our deal with others. Home is great.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Not here to fix things that are “under warranty” claim to be within tolerance.

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2026
  • Corpus Christi, TX

If your house interior and exterior is under warranty like they claim they don’t care to fix anything .. just have people come check let you know the issue at hand and never follow up afterwards.

Lennar responded:
Thank you for taking the time to share your feedback with us. We value the insights provided by our homeowners, as they help us evaluate and improve our processes moving forward. If you would like to provide additional details regarding your experience, please email CorporateCustomerCare@Lennar.com for review.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

A great experience!

  • Scott C.
  • Verified HomeBuyer
  • April 14, 2026
  • Sequim, WA

The personnel in the office were great help and completing all the documentation and making sure it went to smooth as possible. The individuals on site, Lori, and Mike were great helps in getting us into the house and set up with everything. I would give them my highest recommendation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs. Candie

  • Candie J.
  • Verified HomeBuyer
  • April 14, 2026
  • Eustis, FL

The entire process was very straightforward. The loan officer explained everything we needed and how the process works. They did ask for al lot of documents but I understood why they needed them. We had our own inspection prior to the 1st walk through and he said everything was good. Little minor things were pointed out and the Lennar rep also saw those same things during the walk through and had them corrected immediately. The house is beautiful and we are loving it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Aweful Communication

  • Glynis J.
  • Verified HomeBuyer
  • April 14, 2026
  • Fort Myers, FL

Be aware of construction manager Alex and Area manager Jacob and any staff at Lennar. Pay attention to the reviews. It's not the homes It's the people working for or with Lennar.

Lennar responded:
We appreciate hearing from our homeowners and value your feedback. Your comments help us identify opportunities to improve our processes and homeowner experience in the future. If you would like to share more details about your experience, please email CorporateCustomerCare@Lennar.com, and we will be happy to review the information provided.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very Nice House

  • Lynn A.
  • Verified HomeBuyer
  • April 14, 2026
  • Hesperia, CA

Good house, includes front yard landscaping and drip irrigation which was a pleasant surprise along with block walls in the back yard. The house was finished exactly when we were told it would be. I would highly recommend a Lennar home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Team Work

  • Berna Saime E.
  • Verified HomeBuyer
  • April 14, 2026
  • Oceanside, CA

This was one of the best experience and easiest process for getting a mortgage or buying a house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kevin

  • Kristy U.
  • Verified HomeBuyer
  • April 14, 2026
  • Crosby, TX

I like everything about it it was worth the purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience

  • Suzanne M. R.
  • Verified HomeBuyer
  • April 14, 2026
  • San Antonio, FL

It was a horrible experience. I was told I would not need flood insurance and then I had to get it. My garage floor is full of cracks and no one will do anything about it.

Lennar responded:
Thank you for taking the time to provide feedback. We regret that your homebuying experience did not fully meet your expectations. If there are any service-related concerns requiring attention, please submit a warranty/service request through your Lennar Account. This ensures the request is properly documented and allows you to follow its progress in real time. We appreciate your perspective and hope you are enjoying your home.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

First purchase

  • Krishna C.
  • Verified HomeBuyer
  • April 14, 2026
  • Homestead, FL

This is my first purchase and is smooth

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Daniel and David

  • Angelica M.
  • Verified HomeBuyer
  • April 14, 2026
  • San Antonio, TX

Do not trust anyone with Lennar. I gave them earnest money and they kept it.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Games Lennar Plays

  • John L.
  • Verified HomeBuyer
  • April 14, 2026
  • Camarillo, CA

Price changes, pressure sales tactics, lack of honesty in answering concerns not appreciated, delays in getting answers.

Lennar responded:
Thank you John, for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations. We appreciate the opportunity to learn from homeowner feedback and sincerely hope you are now enjoying your home and creating many happy memories there.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Get everything in writing

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2026
  • San Antonio, TX

This whole experience has been terrible. Lennar employees have zero communication skills. They don’t return your phone calls, and they don’t communicate with each other until you get upset and ask to speak to their managers. When you put a work order in they don’t show up for services when they say they are or they close work orders without completing any work. The HOA fee is a joke and when we first were looking into this subdivision they told us wifi and trash were all included with our HOA fee. Well that was a complete lie. You pay separate for everything. If you move here you are stuck ...

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. If you are experiencing any outstanding warrantable concerns, please submit your warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. You will also be able to monitor the status of your request in real time. We hope you are enjoying your home and wish you many happy years there.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Welcome package

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2026
  • Rancho Cucamonga, CA

The process was great but the only thing that I wish they spent more time with us new home buyers was the welcome package and giving all the info/details on what to setup for payment.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Awesome Experience

  • Carolina P.
  • Verified HomeBuyer
  • April 14, 2026
  • Seguin, TX

Awesome Experience buying a home with Lennar very impressed love the help they give and how friendly and professional everyone is overall it was an experience to remember will be recommending to all my family and friends that have never purchased a home too not be afraid at Lennar they help you every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Late not organized nice people but not on top of things

  • Mildred M C.
  • Verified HomeBuyer
  • April 14, 2026
  • North Myrtle Beach, SC

Not orderly in getting things done. Too many last things before the closing to be done when we felt like they already had everything they needed but it seemed like up until the minute we signed the papers there was something else we had to give them or something else we had to do not not on top of things

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 3

Deep

  • Sukhdeep K.
  • Verified HomeBuyer
  • April 14, 2026
  • Fortville, IN

Very cool awesome greatful no words to explain great professional performance

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Robert Jude G.
  • Verified HomeBuyer
  • April 14, 2026
  • Cedar Hill, TX

Everyone was very helpful and responded promptly, thus making the buying process less overwhelming. We are now proud home owners, thanks Lennar Team

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Not impressed with the home and the water issues

  • Joyce L.
  • Verified HomeBuyer
  • April 14, 2026
  • Punta Gorda, FL

Make sure you get an inspection. Water leak in walls, they found mold in new home. The plumbing had water leak in wall. The need to slow down lots of short cuts Stone on front had to be redone, crack sink, cupboard Things not sealed. Patio door, foundation fill Lots of work orders. Slow down and do a quality job. Need to make sure supervisor follows up

Lennar responded:
Thank you, Joyce, for your feedback. We are sorry to learn that your experience fell short of expectations. For any outstanding warrantable items that may require attention, please submit a warranty/service request through your Lennar Account. Doing so helps facilitate prompt handling and provides visibility into the status of your request. We appreciate your feedback and hope your home brings you comfort and enjoyment for years to come.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

You get what you pay for

  • Christopher C.
  • Verified HomeBuyer
  • April 14, 2026
  • Groveland, FL

House is just ok. Builds cheap material and finish work is not that great. Final inspection finds weren’t fixed and never really were for a new house but that is Lennar’s standard on their builds. Our common area was all done and Lennar drives their construction trucks to drop off new material for new home building community next door tearing up the grass and making a mess.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Unprofessional

  • Clifford V.
  • Verified HomeBuyer
  • April 14, 2026
  • Las Vegas, NV

Sales person jamiel and sale director are unprofessional lazy never returned call

Lennar responded:
We appreciate you taking the time to share your experience. We regret that your homebuying journey did not reflect the experience you expected. Feedback such as yours helps us identify opportunities for continuous improvement.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

My review.

  • Deborah W.
  • Verified HomeBuyer
  • April 14, 2026
  • Warner Robins, GA

My overall experience was very good and I had a great team of people working with me. I was not expecting there to be no towel bars or toilet paper holders in either bathroom !! The yard is the biggest disappointment. It was mostly weeds and brown sod when I moved in a month ago. I have had it mowed twice, and have hired a turf company. Yet I get a nasty email yesterday from Fieldstone, the HOA... But overall I love my new house !!!!!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

It was extremely lonely once I signed my contract

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2026
  • Rancho Cordova, CA

The sales people were extremely responsive and helpful until you sign the contract. Once the contract is signed, no one cares. If there are issues or concerns, then you can always cancel your contract which means they take you 10k. I'd bought a Lennar home earlier in tracy and was hoping things got better in the process, but it was gotten worst. With everything being online - I've had to chase people to just get what was promised to me. If I had to purchase - I'll definitely not buy a home with Lennar. They say everything is included, but they don't say what is included like towel racks ...

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We appreciate your comments and the opportunity to learn from homeowner feedback as we continue to improve our processes.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

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