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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lack of communication forrepairs

  • Monna K.
  • Verified HomeBuyer
  • January 12, 2022
  • Forney, TX

I passed on the first request to do a survey. I am tired of waiting for the drain to be put in. I am the one hounding your person because she does not get back in a timely manner. I NEED TERRI TO GET THE JOB DONE. ITS BEEN MONTHS. I AM TIRED OF EXCUSES.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - I had an excellent experience with Lennar.

  • Saleem N.
  • Verified HomeBuyer
  • January 12, 2022
  • West Jordan, UT

I had an excellent experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The people we worked with throughout the process were all exceptional.

  • Brijal S.
  • Verified HomeBuyer
  • January 12, 2022
  • South Elgin, IL

Our first home that we purchased brand new. As we have lived in the house, we continue to find ourselves solving one problem after another. This community has extremely HARD water due to the city having well water. Everyone I'd well aware that residents would need water softner, yet the home had no room to install one. We had to get various companies to come out to give us a quote and pick ONLY the one who could install water softner components in two different locations, which asked for TOP dollars. Entire process was long and frustrating a d we had to use hard water until water softner was ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Not ready

  • Horace M.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Wrong key repairs not complete

Lennar responded:
Hi Horace, Thank you for your review. We are sorry to hear about the incomplete repairs. If there are items remaining that need to be addressed let us know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - No words to express.

  • Sucharitha P.
  • Verified HomeBuyer
  • January 12, 2022
  • Anaheim, CA

No words to express. Outstanding service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The sales staff at McCord Pointe are knowledgeable and helpful.

  • David S.
  • Verified HomeBuyer
  • January 12, 2022
  • McCordsville, IN

The sales staff at McCord Pointe are knowledgeable and helpful.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Am satisfied

  • Bamidele O.
  • Verified HomeBuyer
  • January 12, 2022
  • Brownsburg, IN

I like their structure and materials used..great neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience, was able to get closed and moved in on time

  • Paul F.
  • Verified HomeBuyer
  • January 12, 2022
  • Princeton, TX

Great experience, was able to get closed and moved in on time while also selling my old house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Don't buy New Builds from Lennar.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Don't buy New Builds from Lennar. The homes are not worth the price because the quality is not there. The materials that are used are low end and cheap especially in the interior of the home. The companies they hire to complete the inside of the homes have no repect for quality of workmanship. My house is terrible and I regret buying it!

Lennar responded:
Hi, thank you for taking time to share this review. We want to apologize for the frustrations you have encountered due to the quality of workmanship in your new home. If there are any items in which we can help, please send us a message at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - Experience was great from the beginning!

  • David D.
  • Verified HomeBuyer
  • January 12, 2022
  • Davenport, FL

Experience was great from the beginning!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Attention to some of the detail work is not as good as it could

  • Charles R.
  • Verified HomeBuyer
  • January 12, 2022
  • Punta Gorda, FL

Attention to some of the detail work is not as good as it could be.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Responsive & Friendly

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Woodbury, MN

Build representatives were always very kind and responsive. This made the buying experience much more pleasurable than you would typically expect. The only shortcomings found in the process were by third-party contractors brought in to work on a specific area of the build. Most were very good, but there’s always one or two that take shortcuts. The builder was good at finding most of these and collecting on their own. Some of cars we found after moving in and had to request corrections. Builder has responded quickly and professionally to these few requests. All in all, I found Lennar to ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very easy process, with help along the way to make things easy

  • David D.
  • Verified HomeBuyer
  • January 12, 2022
  • Fontana, CA

Very easy process, with help along the way to make things easy to understand.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great attention to details, superior responsiveness

  • Val S.
  • Verified HomeBuyer
  • January 12, 2022
  • Crystal Lake, IL

It was a great pleasure working with Lennar! Starting with Amy on the home selection and support throughout the purchasing process to Brandon and Renee being extremely responsive and helpful resolving any problems we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very disappointed

  • Sonia P.
  • Verified HomeBuyer
  • January 12, 2022
  • San Bernardino, CA

Very disappointed with the service I have received. I will not be purchasing with Lennar again nor would I recommend to any family or friends.

Lennar responded:
Hi Sonia, thank you for this review. We are sorry to hear about the poor service you have received from the team. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Good solid house, fairly well appointed.

  • RACHEL R.
  • Verified HomeBuyer
  • January 12, 2022
  • Vista, CA

In general, a very nice house. Some architectural oddities…no light above the kitchen sink (!), no place to put the towel before your shower, walls that do not line up. Not as carefully designed as my Pulte Home. Appliances just GE not GE Profile so suffer in quality. No ability to upgrade.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Over all this is a very well built home.

  • Leslie S.
  • Verified HomeBuyer
  • January 12, 2022
  • Millsboro, DE

Over all this is a very well built home. It’s just the little things that I feel should have been corrected on inspection.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

The construction & sales staff were very helpful. Responded quoickly to all our questions and needs.

  • Rodney W.
  • Verified HomeBuyer
  • January 12, 2022
  • Punta Gorda, FL

I worked in the new home construction business all my adult life. I understand the levels of materials and service. Lennar does have the stuff together.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - First time buying a home, so was very unfamiliar with process.

  • Dwight R.
  • Verified HomeBuyer
  • January 12, 2022
  • Manchester, NJ

First time buying a home, so was very unfamiliar with process. Salesperson and Mortgage broker were AMAZING! On sight construction reps, Andy and Gina helped coordinate any issues immediately and professionally.

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - Great experience overall.

  • Henry C.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Great experience overall. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall pleasant and satisfactory experience.

  • George H.
  • Verified HomeBuyer
  • January 12, 2022
  • Kissimmee, FL

Well built home. Overall very pleased and glad to be living here. Some trouble with timely response and correction of several relatively minor but essential items that were not finished up to spec at closing. Lennar needs to replace the substandard sod contractor laying the grass for the yards.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Lennar - Good buying experience with your staff

  • Larry B.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Good buying experience with your staff

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Friendly staff

  • Kenneth G.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Worth, TX

Quality not what it should be Clean up issues Paint in flooring Caulk on counters Seal strips at shower not properly installed

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - One of the sinks and bathroom tub has a chip in it and the quality

  • William N.
  • Verified HomeBuyer
  • January 12, 2022
  • Fresno, CA

One of the sinks and bathroom tub has a chip in it and the quality of the wood fences is that good. We also share a fence instead of having our own. Customer service was great and overall buying experience was good too.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The

  • Kimberly B.
  • Verified HomeBuyer
  • January 12, 2022
  • Haines City, FL

The buying experience was great but I have lots of issues with the construction side..

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

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