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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Horrible and terrible experience buying the property.

  • Karla R.
  • Verified HomeBuyer
  • January 12, 2022
  • Homestead, FL

Horrible and terrible experience buying the property.

Lennar responded:
Hi Karla, thank you for sharing your experience with us. We are sorry to hear about your disappointment with the buying experience. If there is anything we can do to help going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

The sales team and the aftercare was great

  • Abraham W.
  • Verified HomeBuyer
  • January 12, 2022
  • Monroe Township, NJ

There will be small problems with finish work check everything on both final walk throughs

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Very professional.

  • Dana G.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Myers, FL

Very professional. we bought during a difficult period of the Pandemic when supply chains were strained. Lennar did a good job managing expectations.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Poor quality of workmanship; cheap materials.

  • Jana S.
  • Verified HomeBuyer
  • January 12, 2022
  • Hendersonville, TN

Very disappointed in almost every aspect of Lennar. Quality across the board is unacceptable. This is the third home I’ve built (the first with Lennar). Would not recommend.

Lennar responded:
Hi Jana, thank you for sharing this review. We are sorry to hear about the disappointment you have experienced with your new home. Please let us know if there's ever anything we can do to help, our team can be reached at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

The people were/are wonderful!

  • Mary S.
  • Verified HomeBuyer
  • January 12, 2022
  • Gettysburg, PA

The people I have worked with are wonderful and very helpful. They are available to answer my questions. I am, generally, happy with the features offered in my home, however, the drywall, painting and trim finishes are requiring follow up. That said, I have only been in my home for about four months. It was difficult to pick up everything on the walk through…I was not permitted to bring someone/advocate with me.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Not able to get more than 3 upgrades, the take it or leave it attitude

  • Jeanne W.
  • Verified HomeBuyer
  • January 12, 2022
  • Littleton, CO

After moving in found several issues with house, i.e. floors squeak, doors don’t stay closed, the cleaning crew is horrible

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - Really was a nice experience thanks!

  • Katherine S.
  • Verified HomeBuyer
  • January 12, 2022
  • Homestead, FL

Really was a nice experience thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Its a beautiful neighborhood to live.

  • Francisco V.
  • Verified HomeBuyer
  • January 12, 2022
  • Chula Vista, CA

Its a beautiful neighborhood to live.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of communication

  • Terry H.
  • Verified HomeBuyer
  • January 12, 2022
  • Sharpsburg, GA

It appears all they want to do is sell houses and once you buy one you are put on the back burner. Enjoy the community and the neighbors.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Builder lacks an eye for details.

  • Howard K.
  • Verified HomeBuyer
  • January 12, 2022
  • Riverview, FL

Builder lacks an eye for details. For example, the concrete pad for the air conditioner is at about a 15 degree tilt with chipped corners. The dishwasher is no doubt the cheapest on the market and has leaked since day one. The garage floor and front porch were covered in drywall mud splatter and paint.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Lennar - If I know what I had to go throw, I wouldn’t have gone with Lennar.

  • Ahmed E.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

If I know what I had to go throw, I wouldn’t have gone with Lennar. The are responsive as they are trying to sign you up to buy the house and once you do, they disappear, the customer service is horrible, they don’t explain anything, you stay in limbo waiting for them to tell what happening and they will keep rescheduling forever and then when you get to talk to somebody, you get nothing but attitude. I don’t recommend it.

Lennar responded:
Hi Ahmed, thank you for your review, we appreciate your feedback. We want to apologize for the poor communication and long wait times as well as the poor service you have received. If there is anything we can do to assist you moving forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Sales lady Christina was awesome

  • Abhirup M.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Good Experience with the Sales lady

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mary at Ridge Creek is a really nice and awesome person!

  • Yovani S.
  • Verified HomeBuyer
  • January 12, 2022
  • Shakopee, MN

First and foremost I would like to thank Mary for providing an awesome service, she answered all my questions and was always communicating with me about the progress of our home, she kept us updated every step of the way! I think that is what made our home buying experience less stressful. We love our new home! There are a few things that need to be fixed but so far every service request I have submitted has been acknowledged.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Easy Process!

  • Gregory M.
  • Verified HomeBuyer
  • January 12, 2022
  • Noblesville, IN

Overall, our family had a great building experience with Lennar. They kept us in the loop constantly, and were easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Request fell on deaf ears

  • Melissa C.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

We started the home buying process with Lennar in June of last year,we were excited to buy a new build home here in Vegas for our relocation from N CA but things started to go south between my private lender and Lennar real fast, it was alot of things done that definitely should of been handled more professionally. But anyways did our walk thru was advised items that were found to be broken would be fixed prior to move in, it didn't happen, things got fixed a month or so afterwards. Then we never got our new garage doors we have old temp doors and ours are the worse in the whole neighborhood ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

No insulated garage door

  • Burtus M.
  • Verified HomeBuyer
  • January 12, 2022
  • Reno, NV

Several things wrong, even now after 2 months.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Lennar - Lennar was great - setting clear expectations and delivered.

  • Thomas Z.
  • Verified HomeBuyer
  • January 12, 2022
  • Durham, NC

Lennar was great - setting clear expectations and delivered. Very helpful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Championsgate

  • Michael N.
  • Verified HomeBuyer
  • January 12, 2022
  • Davenport, FL

We absolutely love our oversized lot, and we look at the conservation in the back yard. We could not be happier and our customer care specialist Jeff is a true asset to Lennar and he deserves a big raise.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our new home experience was great, construction manager was really

  • Sriprad M.
  • Verified HomeBuyer
  • January 12, 2022
  • Waxhaw, NC

Our new home experience was great, construction manager was really helpful in getting the things on time, and assisted us with all our questions every single time. Looking forward to start our journey at Lennar and enjoy our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I've always liked Lennar as a builder.

  • Veronica Q.
  • Verified HomeBuyer
  • January 12, 2022
  • Plumsted Township, NJ

I've always liked Lennar as a builder. Great rep across the country.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best builder in town

  • American B.
  • Verified HomeBuyer
  • January 12, 2022
  • Fresno, CA

Lennar’s property is sturdy and great in values paid for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lack of Communication

  • Danee S.
  • Verified HomeBuyer
  • January 12, 2022
  • Newnan, GA

Throughout my experience, the communications between the On-Site Realtor and my Realtor and Lender broke down significantly. When we tried to bring Barron’s Manager into the loop, she also did not respond to my call or my Realtor’s call. The straw that broke the camel’s back happened when I showed up the morning of my closing for the final walk- through and Darin, the construction manager asked did I get a call from Baron the on-site agent. I had not received a call and could tell that I wasn’t closing that day, Lennar had to dig another trench for rain water runoff. Baron knew this the night ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

Not honoring walk through issues. Cheap appliances, tankless hot water systems wastes so much water waiting for hot water.

  • Heath P.
  • Verified HomeBuyer
  • January 12, 2022
  • Spring Valley, CA

Yeah…. Big let down. Stove so cheap you can feel heat outside of oven when on. Cheap oven controls. Tankless hot water may save electricity but waste tons of water daily waiting on hot water. Fan in laundry room continues to run 24/7. Even after switch changed out. Parking on both sides of streets makes where only one car can barely go down a street. Neighbor ghetto up by this.

Lennar responded:
Hi Heath, thank you for sharing this detailed review. We would like to apologize for any issues with communication and follow-up you have received with your new home. If there are any outstanding items in which we can provide assistance, please send us an email at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - My sales guy was real nice and always giving me updates on the

  • Anna A.
  • Verified HomeBuyer
  • January 12, 2022
  • Rosenberg, TX

My sales guy was real nice and always giving me updates on the progress of the house.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

The project manager was amazing (Jeff)

  • Surronda S.
  • Verified HomeBuyer
  • January 12, 2022
  • White Plains, MD

Had a overall wonderful experience minus lennar lender. I had to choose another better lender. But the site manager project manager everyone was great( Herb)

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

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