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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Mark has done a very good job making repairs and has done what

  • James C.
  • Verified HomeBuyer
  • January 12, 2022
  • Sharpsburg, GA

Mark has done a very good job making repairs and has done what ask of him. Very friendly and enjoyable to work with. Jerry was brought in to help with repairs and he too was very good at helping to complete the tasks that were ask. Michelle has been very helpful with answering questions and Diane was outstanding at arranging our mortgage.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Unusual easy process in completion of project

  • Mikhail S.
  • Verified HomeBuyer
  • January 12, 2022
  • Volo, IL

From sales office to completion of construction Lennar personal showed great great communication and professional skills. Every little detail of construction was clearly explained to me and my wife.The closing also was an easy process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Communication

  • Kenneth T.
  • Verified HomeBuyer
  • January 12, 2022
  • Carlsbad, CA

Sales agent was outstanding. Likewise with Customer Care rep.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very beautiful new home.

  • Jianlang H.
  • Verified HomeBuyer
  • January 12, 2022
  • Chino, CA

Very beautiful new home. My wife loves new home a lot.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall feels great to own a Lennar Home

  • Estevan B.
  • Verified HomeBuyer
  • January 12, 2022
  • San Antonio, TX

Overall feels great to own a Lennar Home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The process of home buying was made easy by the Patapsco Glen

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Baltimore, MD

The process of home buying was made easy by the Patapsco Glen team. The home was built within the given time and we are loving our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Too Much Too Fast

  • Alan G.
  • Verified HomeBuyer
  • January 12, 2022
  • Lakewood Ranch, FL

Recognize they are a production builder and volume is key, not workmanship or quality of finishes.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lying, intimidation by managers, poor workmanship, not completing pending issues

  • Indhumathi G.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

Do not buy Lennar Homes

Lennar responded:
Hello and thank you for your review. We are sorry to hear of the disappointment you have experienced with management, workmanship and unresolved issues. If there are remaining concerns or information you would like to share, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - It was good experience to purchase house built by Lennar, however,

  • Aiden L.
  • Verified HomeBuyer
  • January 12, 2022
  • Buford, GA

It was good experience to purchase house built by Lennar, however, the finish touch of garage is not satisfied at all.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Great builders everything included in your home.

  • Davina W.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Worth, TX

Great builders everything included in your home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everything included and very prompt response to any issues.

  • Laura T.
  • Verified HomeBuyer
  • January 12, 2022
  • Aurora, CO

Everything included and very prompt response to any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very bad workmanship and materials used.

  • Shu L.
  • Verified HomeBuyer
  • January 12, 2022
  • Winter Garden, FL

Very bad workmanship and materials used.

Lennar responded:
Hi Shu, thank you for this review. We are sorry to hear about the disappointment you have experienced with the quality of workmanship and materials in your new home. Please let us know if there is ever anything we can do to help. Our team can be reached at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - You don’t get what you pay for.

  • Cristian P.
  • Verified HomeBuyer
  • January 12, 2022
  • Bulverde, TX

You don’t get what you pay for.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 5

Lennar - We love our new home!

  • Colin K.
  • Verified HomeBuyer
  • January 12, 2022
  • Noblesville, IN

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Do not close on a home and believe that they will have things

  • James P.
  • Verified HomeBuyer
  • January 12, 2022
  • Gainesville, GA

Do not close on a home and believe that they will have things wrapped up when they say they will. Would not recommend.3 months in huge crack in ceiling doors won’t open on back of house. Lennar is production builder and it shows. Get them in and close.

Lennar responded:
Hi James, thank you for sharing this review. We would like to apologize for the issues you have experienced with your new home. If you have any outstanding issues that need additional follow-up, please send us a message at corporatecustomercare@lennar.com and we will assist. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Organisation, professional

  • Denis N.
  • Verified HomeBuyer
  • January 12, 2022
  • Cottage Grove, MN

The buying process was good, the homes are expensive, but good finishing , but for some issues. The home is nice , beautiful and conducive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Quality,Timely Updates and smooth closing experience

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Cedar Park, TX

Quality,Timely Updates and smooth closing experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The honesty of the construction manager

  • Dudley W.
  • Verified HomeBuyer
  • January 12, 2022
  • Durham, NC

The help from the construction department which I had contact with every week and gave me a weekly update. Also after we closed the customer care department which reacted in a very timely matter to solve any issued that we had.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Team member leadership

  • Peter R.
  • Verified HomeBuyer
  • January 12, 2022
  • Monroe Township, NJ

In general all team members are a pleasure to work with, helpful with any questions and also if as a new homeowner putting you to the proper person to handle any concerns. Most concerns or questions are taken care of quite quickly We are very happy with our new home

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - The house is perfect for our family.

  • Kayleigh F.
  • Verified HomeBuyer
  • January 12, 2022
  • Cottage Grove, MN

The house is perfect for our family.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The house was finished on time as promised but with issues.

  • Steven M.
  • Verified HomeBuyer
  • January 12, 2022
  • Myrtle Beach, SC

It seems that these homes are being built too fast and the workmanship is suffering for it. When you report a problem, it seems everyone is too busy building more homes and you have to wait to have your problems taken care of.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - The sales person was amazing.

  • Megan J.
  • Verified HomeBuyer
  • January 12, 2022
  • Forney, TX

The sales person was amazing. Loved the weekly updates.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Very organized and professional process.

  • Kevin W.
  • Verified HomeBuyer
  • January 12, 2022
  • Littleton, CO

Very organized and professional process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Virtual experience

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Ocoee, FL

Nice homes but management needs work. Too many things going on at one time so a lot of miscommunication and things needing to be done. We've been here since Thanksgiving and things are still being done on our house that should have already been dealt with. They are being done but poor management in the process. Tried to hard to get to much done during this phase.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Terrible.

  • Morris K.
  • Verified HomeBuyer
  • January 12, 2022
  • Venice, FL

Terrible. Lots of confusion. Aggressive sales tactics. Lieing. Etc. consider my options due to gathere evidence.

Lennar responded:
Hi Morris, thank you for sharing a review. We are sorry to hear about the issues you experienced throughout the buying process of your new home. Please let us know if there is ever anything we can do to help. Our team can be reached at corporatecustomercare@lennar.com and we will follow-up on any concerns. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

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