Lennar Reviews

Our new home is beautiful and well built (and has a builder-backed warranty for certain issues that may pop up as the house settles). But what really makes Lennar stand out is the customer support staff (Bill, Melinda, and Tiffany) each of whom made our journey of purchasing a new-construction home a breeze. We purchased a spec home which was about 2/3 complete when we first saw it (so the various finish options had already been selected for the home). Because of the sale on our existing home, we needed a move in date that was much sooner than Lennar had planned for the completion of the spec home; however, showing their true colors, Bill (the superintendent on the job site), Melinda (the site’s real estate broker), and Tiffany (the customer support/warranty representative) rev’d up production and finished the build in time for us to move in before Thanksgiving. They did an excellent job! ... More

Being new to TN and recently divorced, this company really took their time and answered all my questions. I was kept up to date with delays and building phases. I also hired a third party inspector and he stated this was a great buy! Thank you!

We were rushed to close on Black Friday, a day that was not good for us, and the house still had a lot of things not completed. Today is January 12th and both of my garage doors are still not operational. The gentlemen that did our walk through was very nice and promised to have everything done within a week and he would help us out with having some pendant lights we bought installed if we gave him a good review, which we did, but after that he ghosted us and never answered the phone or text messages. I have blue tape marking several things in my house that need to be repaired. It’s literally been over six weeks since closing. Just frustrated ... More

It had to be done virtual, and it was way faster than what it was face to face in the past. I just wished the builder had cut more on closing costs like builder fees Gene at the mortgage department was great

Nice community and nice location

The quality of the job is not good as it was expected. They’re pushing you to extend to meet their goal even though the house is not ready yet to closed

The home was supposed to be fully wired for alarm service only two windows out of six were properly wired. Workmanship and quality of product wasn’t up to par. Low grade windows only the bottom tilts in for for cleaning. And the windows had a lot of silicone around the frame Leaking out very sloppy work . From the paint to the caulking and seals very hastily done and not properly done . The workers spilled glue on the floor still trying to get that all off. Garage floor has chunks of cement not smoothed out properly. garage door has a 15 inch dent on the bottom panel and I didn’t discover it till a week later and I’m not a jerk and wouldn’t ask them to replace it at this point. and if you ask for service they will come out but then there’s two guys in your house tearing up walls and fixing stuff . Not cool. Project building manager obviously not keeping an eye on the workers and the quality of workmanship. Lennar should make sure that the quality of their product at their lowest cost homes is the same as their most expensive homes. I needed to change and upgrade a lot of things in the house. I thought I was getting a deal with the appliances included but they were very cheap and I’m slowly replacing them. And I’ve only been in the house for two months. I will have to spend around $10,000 to get the Home up to a better standard.We pay $750 a year for HOA fees, for what I don’t know there’s nothing here there’s a little play park for toddlers. That’s it ,no amenities besides that I have no clue what we’re paying for. Shame on me. What’s the old adage there’s a sucker born every minute. I’m the sucker that proves that. ... More

Dylan was great to work with through the whole process.

At first the experience went well, but we had a hard time closing due to the poor workmanship at the end that caused us to have 3 home inspections and end the end it was still done poorly

We had a great experience. I wish there were more design choices to personalize our home better from the start. But we love our house!

Thank you for all you did to make my dream come true!

Ken, Lauren, Bobby and Cheyenne were aces to work with from start to Finish. The community sold itself and the Lennar - Walnut Creek team made our relocation an unforgettable experience. Bobby’s got a beard Santa could only dream of.

Had a water leak (non emergency) they responded to my request quickly and set up a time the very next day! I was pleased!

Great experience from the tour of the model homes to getting the keys to our own home.

Sales person was very helpful. Your field people are very helpful to.

After allowing us to change lots and closing dates, our construction team consustantky kept us updated weekly with progress. Our new home orientation was terrific and post close has been awesome. All members of the Lennar team kept their word, every aspect was coordinated beautifully making our entire experience from beginning to end the best it could be, exceeding our expectations. Thank you!!

The sales person, Joseph, was so uninformed, deceptive and unreliable, I will never buy another Lennar property

It was a good experience

Absolutely awful home buying experience! There was zero communication about delays or the building process. The home was not ready for our walkthrough. Closing was moved multiple times with little to no notice. We attempted to contact customer “service” and NO ONE responded. Would not recommend Lennar as a builder. The entire experience left us disappointed and took the excitement out of buying our home.

Good value for the price paid for our home.

Has been almost two months and I still have issues not fixed with little communication. Finishing touches around the house were terrible. House was not cleaned prior to closing. Overall nightmare trying to actually make this house a home.

Lennar is more focused on closing your deal than delivering what was in the contract. Deficiencies are met with excuses and not solutions. Lennar wants the hime buyer to deal with all if their trades and suppliers so they are not involved. Very disappointing experience

Customer care programs from beginning to 1year after is a real win. Starting with Kent, not over selling me and answering all my questions through the whole process and even after I purchased. The personal touch of my Customer care rep. Cory. Helping with all the new owner questions once I moved in. Great extentions on warranty for registration of product's, heating & air-conditioning, kitchen appliances. Plumbing, roof, windows all covered on lennar new home warranties. Even landscaping, provided a hose and sprinkler to get started. Covered grass and plants for 60 days after move in. Wow above and beyond wonderful. There's so many details to moving in to a new home, lennar provided information to help make it easier and efficiently. Would recommend Lennar homes every time! ... More

Can’t believe lennar built houses like this very low quality, nothing is trusted if works for a year properly! The construction work is worth nothing very careless ppl working on these houses!! I just realized whatever they told me about my house quality was lie from the first person until last person I met!! It’s very sad! I had my inspector th at inspected my house and found lots of failures but no one from lennar stepped on to fix!!

The house designs and final build are attractive but you start noticing where corners were cut and how cheap some materials are. Buying in 2021 was uncertain and the lack of communication from the selling agent made the whole process feel like a gamble. I feel that under different circumstances (not COVID, not 2021 buying spree, not material shortages) Lennar is a good company and the people are for sure really nice but the final product was “okay” when you start noticing the details. Compared to dealing with 15 person auctions for most homes, this buying experience was great and the homes do look great, I guess I’ll find out how durable this all is in the coming years. ... More