Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22030 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Lennar - The walk-through was a disaster.
- Lolita O.
- Verified Homebuyer
- January 18, 2022
- Apollo Beach, FL
The walk-through was a disaster. The Lennar walk-through rep was only interested in hurrying up the process because he has 3 other walk throughs. He was disrespectful of my time. He only placed the blue tapes on select items I pinpointed. When I asked about the toilet upstairs, he said - we will let the warranty take care of it. That was inappropriate. We just did the walk through and we expect the builder and its staff to rectify the problem.
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 1
Everything was bad
- Anonymous
- Verified Homebuyer
- January 18, 2022
- Venice, FL
Every step of the way, we encountered issues. From the sales process, to the mortgage, to title listing the wrong fees on our CD, to having closing delayed two and a half months, no communication, they had the wrong carpet installed during our walkthrough, items listed to be fixed before closing were not, and now dealing with major issues post-closing and contractors show up whenever they want and just leave without finishing the work. Poor communication, lack of workmanship, no real customer service. They just want to move fast and get your money.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Lennar - Everybody that we worked with at Lennar were all super helpful
- Sherman V.
- Verified Homebuyer
- January 18, 2022
- San Ramon, CA
Everybody that we worked with at Lennar were all super helpful and responsive. Made us feel like we were in good hands as first time home buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home was rushed to the point it compromised the workmanship of the home.
- Adam J.
- Verified Homebuyer
- January 18, 2022
- Wesley Chapel, FL
I would warn future home buyers on the poor quality and lack of care in the craftsmanship. Painting and caulking where poorly done or missed completely. Materials like cabinets and doors have multiple dings and dents. Missing parts for appliances . Damages to shower glass and bathroom tub. There are inconsistencies with placement of materials. It’s clear that there is no care or compassion with the build of the homes. In discussion with neighbors I confirmed it’s the same for them as well.
Total Score 5
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - There were a lot of glitches.
- Jennifer T.
- Verified Homebuyer
- January 18, 2022
- Henderson, NV
There were a lot of glitches. Thank God my realtor was a friend and the big boss got involved to see my transaction through. I love my home!! The home is a smart home and I feel Lennar could and should do a much better job of helping clients get everything set up. The process of purchasing my home was not a fun one. Lennar employees were not on the same page as to whose responsibility it was for each process so I felt tossed about regularly. If it weren’t for Diane getting involved and being so very gracious, I may not have completed my purchase. I am very glad I did.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Lennar - Lennar is big company, but the people you meet are amazing.
- Segujja M.
- Verified Homebuyer
- January 18, 2022
- Richmond, TX
Lennar is big company, but the people you meet are amazing. Big shout out to Wendell, Brian and Kim. Great people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - This is our first home so I don't have much to compare the process
- Portea C.
- Verified Homebuyer
- January 18, 2022
- Spring Valley, CA
This is our first home so I don't have much to compare the process too. Overall, the build is great. There were a few minor issues that did not get taken care of before we moved in.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Builder did a rush closing, building quality was compromised.
- Weixia Z.
- Verified Homebuyer
- January 18, 2022
- Land O' Lakes, FL
Lennar rushed to closing the property. The quality of workmanship was greatly compromised. Especially bad was the tile floor, the grout was left dry over tiles by its construction people. We don't how to clean the grout and grout film over the tile floor.
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 2
Lennar - Unit wasn't ready and we were forced to pushed to close.
- Anonymous
- Verified Homebuyer
- January 18, 2022
- Lakewood Ranch, FL
Unit wasn't ready and we were forced to pushed to close.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Lennar - Construction quality is not worth the paid value
- Madhuri E.
- Verified Homebuyer
- January 18, 2022
- Phoenixville, PA
Construction quality is not worth the paid value
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 1
PAPERWORK was a nightmare, it took forever, repetitive
- Charles A.
- Verified Homebuyer
- January 18, 2022
- North Las Vegas, NV
AFTER we moved in we found MANY cut corners and issues of rushed or shoddy construction standards BEHIND appliances, still unable to get RING DOORBELL and security system set up, when you buy a NEW home this should not happen, during walk through notice front door needed to be painted now it doesn't hang right and is difficult to lock. VERY DISAPPOINTED.
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Excelente
- Silvia D.
- Verified Homebuyer
- January 18, 2022
- San Antonio, TX
Estoy feliz porque pudieron ayudarme hacer mi sueño realidad
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Everyone was helpful and they all make the process easier
- Geraldine F.
- Verified Homebuyer
- January 18, 2022
- Fort Worth, TX
Everyone was helpful and they all make the process easier
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I hated my experience with Lennar and will never tGo through
- Parmsukhveer K.
- Verified Homebuyer
- January 18, 2022
- Brownsburg, IN
I hated my experience with Lennar and will never t Go through this again! The lack of communication, the issues with closing, and all the little details and problems in my home like it all not being cleaned by my celebration walk. The carpets were t vacuumed, none of the windows were cleaned, scratches in my stainless steel sink as well as a dent in my refrigerator. Paint all over the breaker box. Leaves and dirt in my garage. Stains on the concrete in the garage. Almost every corner in my house is cracked. As well as the master bathroom shower. Even the doors/ walls and corners of my ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Salesman
- Anonymous
- Verified Homebuyer
- January 18, 2022
- Venice, FL
Pretty area close to beaches pretty landscape
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar - Troy, Trina, and Joe have been helpful throughout this process.
- Becky G.
- Verified Homebuyer
- January 18, 2022
- Chino, CA
Troy, Trina, and Joe have been helpful throughout this process. Erin our consultant was the best
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Rushed incomplete 20k over original asking price did not meet
- William E.
- Verified Homebuyer
- January 18, 2022
- New Port Richey, FL
Rushed incomplete 20k over original asking price did not meet their own deadlines
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Sloppy and Rushed
- Anonymous
- Verified Homebuyer
- January 18, 2022
- Hockley, TX
The office people are all very pleasant, very helpful. The quality of work done on my house is poor. The sloppiness of the painters, lack of caulk, paint on the floor, chunks on the light switches, grit all over the tub, shower doesn't drain. My windows and walls and door frame is crooked. Some flooring has already been replaced as well. I've had issues with the water, electric and gas, just to name a few. I've had new homes built in the past, all I had were nail pops after a year....I've had all these issues within a months time. I'm working with a pleasant girl in the office, and she ...
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 3
Lennar’s policy change just as we were purchasing
- Michael M.
- Verified Homebuyer
- January 18, 2022
- Lakewood Ranch, FL
Original purchase policy for the condo’s had us on a waiting list as first available, as soon as our turn came up Lennar changes it’s policy to highest bidder. This caused a delay in our purchase along with a price increase.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - The house was not finished but was told it would be after two
- Ronald T.
- Verified Homebuyer
- January 18, 2022
- Land O' Lakes, FL
The house was not finished but was told it would be after two weeks of closing.How to make multiple phone calls to get a ceiling fan in an additional Outlet in garage. The floor was an atrocious after touch up painting was done. Also pointed out additional spots were touch up paint need to be done this was not completed either. The floor was notoriously gross and had to call and Stanley steamer to get the floor done this was a battle with Lennar. I would recommend having everything done prior to signing papers and not putting anything Off. Denise a sales lady was the most helpful.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Lennar - you should make better quality houses, and according to the customer's
- Ngoc V.
- Verified Homebuyer
- January 18, 2022
- Tega Cay, SC
you should make better quality houses, and according to the customer's opinion
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 2
The escrow process was THE WORST, PERIOD
- Richard A.
- Verified Homebuyer
- January 18, 2022
- San Antonio, TX
I just can’t. A lot of really good people trying to get around a freaking mountain of red tape cluster/####
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Good experience overall with Lennar .
- Thenappan A.
- Verified Homebuyer
- January 18, 2022
- Raleigh, NC
Good experience overall with Lennar .
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - excellent team , best buying experience over all .
- Venkata A.
- Verified Homebuyer
- January 18, 2022
- Noblesville, IN
excellent team , best buying experience over all .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Very professional in all aspects.
- David B.
- Verified Homebuyer
- January 18, 2022
- San Diego, CA
Very professional in all aspects. Their keen attention to detail is what makes the difference.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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