Lennar Reviews

Lennar has promised to fix several issues including leakage issue from the structure within 14 days of closing the house; however, it’s more than a month and I am still waiting on the fix. Builder has been responsive but it’s of no use when things don’t get fixed. We need some action and not just talks. Very Bad !! I don’t think after this I will recommend Lennar to anyone.

To this day the houses front entrance of the house is still no painted. Part of the driveway is broken. And the other part is covered in stains. We also have to add water to the pool every couple days because the overflow system is not working properly and the water level gets too low for the cleaning systems to work. One of the sides of the kitchen cabinets is damaged. And part of the wooden trim in the kitchen is missing.

When we were first shown our Lennar home, we were very eager and excited about the home and the neighborhood. We signed our contract in October and we’re told our closing date would be December. I understand that there are supply chain issues and other things out of Lennar’s hands that caused a delay in building, but we did not close on our house until the end of April. Lennar’s communication (or lack there of) with us and our real estate agent was absolutely terrible. We were given 5 different closing dates, yet did not find out until the week of, that our closing date had been pushed with no estimation of a new closing date. This was extremely frustrating as we had made plans to move out of our housing, but then we’re left scrambling at the last minute to figure out housing 3 separate times. Lennar was never clear on when we would close and everything felt last minute and rushed. There was also clearly no communication between the different silos of Lennar (sales, mortgage, construction, etc) because we had multiple people telling us different dates for our orientation and closing. Even after our final walkthrough, we still had some issues that were not resolved. Looking back, the whole process was such a headache and I’m not sure I would ever buy a Lennar home again. ... More

First off , this was my first home and I was very excited . I began noticing workmanship problems throughout the building process with half done work . I noted several things like literally a slanted front door install, slanted kitchen window and framing . Leaking dinning room window, hole in stairs and carpet placed over . Those are just the things that presented before closing. I have been in my home now 8 weeks and recently discovered in the building process a giant nail was stabbed into a drain line in my laundry room which leaked for 8 weeks before it showed itself . I have had nothing but warranty request after warranty request since moving in . As soon as the housing market gets better I will be selling this lennar home and moving elsewhere with a better builder. ... More

Just don’t do it. They totally took away from our first home buying experience and continue to do so as we speak.

Issues with Lennar doing what they promise Home closed the 22nd of April Still no working dishwasher Broken cabinets not fixed Soft closers weren’t on cabinets Ceiling repairs not and fully painted House not power washed as promised nor inside cleaned for closing The only bright spot in the entire was our sales rep Paula She understands customer service and is professional in her approach Thank you Paula

During the process of building the home there was no communication. We did the walkthrough and everything was in a hurry as we were closing in few days . The detail terminations of the house was done also at last minute . I think quality is always the key in building a home ! Thanks

When it rains rivers run next to and behind my duplex. Half of my yard is taken up with a mound you can barely walk up due to poor excavation. HOA will not answer our calls. Stephanie and Chris have been responsive. The mortgage process was over the top and painful.

First, the villa was four months late. That's not unusual during the pandemic, but the fact that none of the people who said they were in charge were willing to lift an estimate of completion until after it had passed. And all said they were the person to go to with a question, until you went to them with a question. The house was finally completed, and we've moved in. The house appears sound, although the cheapness of amenities is evident, starting with the low-level appliances and the poorly managed cabinetry. Also, subcontractor work on the irrigation system caused an emergency call to the plumber. And the floor tile, while appearing sound, chipped immediately when a dolly bearing furniture was wheeled in through the garage. Also, the recommended cable provider cannot be recommended, and the HOA managers are already clearly clueless. We'll make it work, of course, but right now the experience is certainly not worth the money. We'll make it work, but the obstacles put in place by the company have left us nervous about the future. ... More

Customer care post home purchase sucks! Responsiveness to issues is terrible!

Not able to lock the price and lock the rate.

Too many issues for a new build. Rushed through to close homes without paying much attention to delivering a quality product for the homeowners.

We had a hard closing date that Lennar would not budge on even though the house wasn't move in ready. It's been 2 months since closing and our issues have not been resolved yet. The construction manager had made promises that he couldn't deliver on. Not a good look for a national builder like Lennar.

In my experience, buying the home was not the issue, it's been the follow up. Things like purchasing the home were explained clearly and upfront. Things like follow up about who to pay for the mortgage through Lennar the first month, how to pay the HOA, and how to get the key fob for the clubhouse or even where to get my mail from have been like pulling teeth!

The workmanship on this house is ridiculous. There is paint on the carpet, clumps of caulking everywhere, careless installation of the water lines, paint splattered on the floors….honestly, I could go on and on. The response to my work repair requests have been great so far.

This was not a great home buying experience. This is our fourth new home in 25 years, and was next to the bottom in our satisfaction as customers. Our primary concerns were the very poor quality of workmanship (painting, caulking/grouting, etc...) and the almost total disregard the subcontractors had for protecting finished surfaces (LVP, carpet & countertops) as they finished detail and trim work. We spent many hours cleaning paint overspray, joint compound splatters & residue and grime after we moved in. Some places in the LVP were permanently marred by their behavior. Lennar's performance, from the New Home Orientation onward has been unpredictable and uninspiring. Nearly half way through May, we have no functional irrigation system, sod that looks quite pathetic, and no spring landscape maintenance yet performed in the neighborhood (mowing/trimming, fertilizer/herbicide application nor mulch refresh). The most frustrating part of this is that we have little confidence that any of this will be addressed soon, or ever. ... More

I feel that once the deal close all assist close too! I need help setting up my smart home! Cabinets not complete! I had issues with two cabinet and one was fixed and Alex will not confirm the two cabinet that also had a split in it they try to paint over but it need new cabinet

Apparently very rushed as workmanship is definitely lacking. Difficult to have customer care remedy many issues.

Experience started out really well. Realitor was very helpful and called me every week with progress reports. This was great , and everything seemed to be going as planned. We set a close date and I flew in to close taking a late flight to make it to an 8 AM walkthrough prior to closing. When I arrived there was no welcoming party or Realitor. Just the builder stating he this was his first walk through without his team. The house was not finished with the blue tape touch ups and it was not cleaned. Because I got in late and was tired I took the builder at his word it would get taken care of. The only other thing that had happend is the lennar mortgage company called me the week before closing and stated they would need an extra 2k to keep the rate they had locked in prior to closing. This miffed me but I was excited and I thought but using lennar mortgage and lennar insurance and everything lennar Recommended then I thought they would treat me well. After closing this has not been the case. The builder ( or project manager Charlie ) did everything he could to get me to sign off on his part of the work by promising the warranty department would be fantastic when I got in touch. Several issues besides the paint and cleanup arose and the warranty department came out. When this home was finished the last person who painted the interior of the home got paint on all the floors , and even left a layer of paint in the childrens bath tub. He also painted portions of the siding the wrong color. The warranty department lied to my face in saying “ the paint would blend in” in 6 months. Using my neighbors paint color to touch up siding and leaving the neighborhood blotchy , and lying to me is basically what I have been left with. It is may and we still have not gotten any grass that was promised. So my yard is a mud pit. Thankfully for me this is a second home and I only come during time off and I don’t have to look at this stuff everyday. So I’m starting to feel completely scammed , and on the wrong end of a bad Lennar job. This is a track townhouse , and I understand nothing is perfect but now I’m finding out the year of free Hoa fees was also actually wrapped into my closing so that’s another 3 something thousand that has been added to the closing situation. If you are buying a lennar home I would get your own Realitor , mortgage company ( or pay cash ) , insurance company , and any other form of outside institution to help you , and work with because lennar isn’t on Par. That’s my opinion. ... More

Kevin is horrible. Lennar mortgage ran my social security number without my consent. I had told Kevin that I had my one lender but he would not listen. I felt like he took advantage of me because I was a single mom doing this on my own.

Sales are unprofessional, missed a few documents when it comes to signing something. Build quality feels like they rushed to complete the construction. Due to the current market situation, we didn't have a choice but to accept.

After seeing the model home I was excited to I purchase one. But when we came to do the 1st inspection it was pretty bad. I was not impressed with the quality of workmanship. It looked like there was no pride with the work being done. We chose to complete the sale and work on making the home look better. And fixing what was wrong.

Work order after work order right after moving in

Given the real estate market in the Denver area, Lennar is constructing homes too quickly without much attention to detail which leads to poor craftsmanship and poor attention to detail. There are way too many issues with our new home, especially when paying this amount for a new home. You'd hope that those little things/details like adjacent electrical outlets lining up, ensuring HVAC wiring is correct so that the furnace and A/C condenser aren't running at the same time, picking up the debris/nails around the perimeter of the home prior to closing, ensuring paint is off of windows, ensure drywall/framing is square instead of a 1" relief between one side of the wall and the other, ensuring lots are graded properly before closing, ensure there are no dripping water lines, ensuring there isn't wall texture on floor boards, ensuring the staircase bannisters are stained and then installed so you don't get stain on the flooring when you decide to stain things post-install, protecting the carpets before closing so trades don't track mud through your new home, etc. Not hard things to do, but takes more attention to detail and some caring from the Lennar side to ensure trades are taking enough time to make the little details count. ... More

Lack of communication throughout the experience, followed by people dropping the ball as far as craftsmanship. Financial side of thing were not complete until 40 minutes after closing appointment. Home was not ready for move in until 3 days after closing