Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22030 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Just ok
- Mariah O.
- Verified Homebuyer
- January 12, 2022
- Commerce City, CO
Would not recommend to others
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar - The home is exactly what we wanted.
- Shawn Z.
- Verified Homebuyer
- January 12, 2022
- Noblesville, IN
The home is exactly what we wanted. We just wished the quality of the materials and craftsmanship was better. We've been in our home for 3 months. We have issues with the quality of paint, drywall and flooring. Some of the shingles on our roof also tore away which is a bit concerning since we just moved in and we live in Indiana where the weather isn't that extreme. Overall, we love our home and the reps were very friendly and knowledgeable. They also are very helpful in getting item's repaired or replaced, they make sure it gets done quickly and correctly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall very satisfied
- Michael L.
- Verified Homebuyer
- January 12, 2022
- Longs, SC
There are some “punch list “ issues that still have not been addressed. There are a few areas with workmanship. Some corners were cut, but overall we’re very happy with our new home
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
I don’t recommend
- Ignacio T.
- Verified Homebuyer
- January 12, 2022
- San Antonio, TX
I do not recommend! To any service member.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Patience and loyalty
- Judith R.
- Verified Homebuyer
- January 12, 2022
- New Caney, TX
The experience from the home consultant, finance team, and the construction is like a family, that’s a great feeling. The amenities that comes with the house gets a thumbs up. To have a contact person when there’s an issue gives the comfort of getting them resolved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Our house got pushed back multiple times with little to no transparency,
- Anonymous
- Verified Homebuyer
- January 12, 2022
- Forney, TX
Our house got pushed back multiple times with little to no transparency, leaving us in a bind with living arrangements. We continuously asked our representative to be upfront and honest about our buyers experiences and situations but he continuously told us “it varies from house to house” rather than being transparent. We’ve ran into a couple issues after living in the house which has taken months to be resolved and required us to continuously reach out to multiple people and parties for solutions. Overall the virtual signing experience was very smooth and super simple and convenient when it ...
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Worst customer service
- Younes B.
- Verified Homebuyer
- January 12, 2022
- Land O' Lakes, FL
As soon as I moved in, a huge leak occurred in the master bedroom shower that caused a lot of damage and the response from Lennar customer service was horrific! The workmanship is terrible it looks like they just cut as many corners as they could. The paint job is horrible, it looks like they did one coat of paint and didn’t do it well you can see white spots everywhere. All of the toilet paper holders and towel holders are loose it looks like they drilled holes bigger than the anchors and just left it like that! The houses are so tight next to each other you can’t even get in and out of your ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Above and beyond
- Michael M.
- Verified Homebuyer
- January 12, 2022
- Aurora, CO
They kept me informed during construction and were always available for questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The property was not ready on time, because of supplies difficulties
- Adriana C.
- Verified Homebuyer
- January 12, 2022
- Riverview, FL
The property was not ready on time, because of supplies difficulties and the pandemic. Lennar always updated on the time delivery and after 2 months of original date I have the Closing. My agent and Construction Manager kept me informed and updated. It was great experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Not great, very disappointed with process
- Michael G.
- Verified Homebuyer
- January 12, 2022
- Phoenixville, PA
Not great, very disappointed with process
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Poor quality
- Brian L.
- Verified Homebuyer
- January 12, 2022
- Erie, CO
There are a lot of small problems. When I found the microwave vent was not even connected it made me wonder what other problems are here that I can’t see. There also was a water leak that took 6 weeks to repair even though it was reported immediately. Who ever installed some PVC pipe didn’t glue it correctly. We were told the water on the floor was from a pressure washer. The leak went uncorrected for 6 weeks causing mold under some carpet so it all had to be removed by a restoration company. Other problems with the quality of materials used. Seems like they will fix the issues, but ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Poor painting quality.
- Brett M.
- Verified Homebuyer
- January 12, 2022
- Surfside Beach, SC
Slow down at walk through and make sure paint and dry wall is finished properly.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - I think when you advertise everything included in should be that
- Daniel C.
- Verified Homebuyer
- January 12, 2022
- Riverview, FL
I think when you advertise everything included in should be that way. House did not include a door bell (not even the pre wiring). And cable outlets only on Living room & Master bedroom, now have to pay and have some one crawling in my attic to get that done. It could have been done on construction so easy .Also front garage and back light excluded. Not even pre wired at least. I believe these are basic stuff you expect from a home, new or old. Would have given up that basic washing machine I traded anyway and those ceiling fans to get that. Hope someone really considers this. That's the only ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my home
- Walter D.
- Verified Homebuyer
- January 12, 2022
- North Las Vegas, NV
Make sure everything works properly during walkthrough.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - Prepare to wait longer than expected but hopefully it will be
- Anonymous
- Verified Homebuyer
- January 12, 2022
- McKinney, TX
Prepare to wait longer than expected but hopefully it will be worth it for you! Don't push them so they rush the build!
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Love my new house!
- Carol C.
- Verified Homebuyer
- January 12, 2022
- Katy, TX
I love the house and the area. The floors and countertops are gorgeous. My husband has even thanked me for making him move when we decided to downsize. We are both very happy with our purchase.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Yes we would absolutely refer friends to look into and buy a
- Jodi M.
- Verified Homebuyer
- January 12, 2022
- Bonney Lake, WA
Yes we would absolutely refer friends to look into and buy a Lennar home! We love our home so far and really appreciated the time and effort (from sales to construction to management) your team showed to make this 1st time process a great one!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar builder is good builder
- Vi T.
- Verified Homebuyer
- January 12, 2022
- Katy, TX
Lennar builder is good builder
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Very nice people easy to talk to
- Nicholas S.
- Verified Homebuyer
- January 12, 2022
- Bartow, FL
Very nice people easy to talk to
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales staff knowledgeable an excellent. Construction on time an on budget
- Mark H.
- Verified Homebuyer
- January 12, 2022
- Mount Holly, NC
Tony our CM. Construction Mgr. was unbelievable throughout the process. He communicated with us regularly. He made this build happen on time during a terrible time for builders. Very satisfied with product an service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything is included!
- Stacey C.
- Verified Homebuyer
- January 12, 2022
- Baltimore, MD
I absolutely love my townhouse. The purchasing process was so easy. The townhouse comes with everything and it just amazing!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of quality workmanship!!
- Dean R.
- Verified Homebuyer
- January 12, 2022
- Cedar Lake, IN
Very poor craftsmanship,from the wood framing ,siding,tile,etc.Would not recommend Lennar at all.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Easy of completion.
- Glendora M.
- Verified Homebuyer
- January 12, 2022
- Fort Myers, FL
Easy of completion. Everything online
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - They only mean business.
- Anonymous
- Verified Homebuyer
- January 12, 2022
- Blaine, MN
They only mean business. They dont care if u missing something. They only nice when u buying. After u complained, They just ignored u. Basically do it yourself kinda thing. Lennar care is good thou. They help u out. Others, thry only good when they dont receive the money yet.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Good design but poor quality of internal decoration
- Anonymous
- Verified Homebuyer
- January 12, 2022
- Lutz, FL
Good design but poor quality of internal decoration
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
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