Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21348 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
I would not use Lennar mortgage or recommend it to anyone.
- Ebony R.
- Verified HomeBuyer
- January 23, 2026
- Sanford, NC
This is my second home. I decided to go with Lennar mortgage for financing the home due to all the incentives they offered and this was the biggest mistake. The loan officer seemed very inexperienced. My closing was pushed back and when it was my day to close I make it to the attorneys office and my closing package hadn’t made it there. So I was at the attorneys office for over 4 hours. I love the home and neighborhood. The warranty team is excellent, very responsive.
Lennar responded:
Good morning Ebony, We appreciate you taking the time to share your feedback. We’re sorry to hear that parts of your experience did not meet expectations. At the same time, we’re grateful for your kind words about our warranty team and happy to know you are loving your home and neighborhood. it’s great to know they have made a positive impact during your Homeownership journey. We are always working to improve, and your feedback helps us enhance the experience for all homeowners. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 5
Trustworthiness 2
Responsiveness 5
Builder Grade Quality
- Anonymous
- Verified HomeBuyer
- January 23, 2026
- Athens, AL
The overall experience was very stressful. The timelines kept being pushed back. The communication was poor as far as updates on the progress of the home. I showed up for an appointment and no one was there. The basic builder grade quality is not the quality I’m used to.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
New Homeowner
- Anonymous
- Verified HomeBuyer
- January 22, 2026
- Fountain Inn, SC
The Lennar staff were so welcoming to my Realtor and I. Every staff we reached out to were very professional and communicative. Every question I asked, they were very knowledgeable. I would recommend Lennar to family, friends, and associates.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my home!!!
- Sandra V.
- Verified HomeBuyer
- January 22, 2026
- Woodstock, IL
I purchased a beautiful ranch duplex home. I absolutely love all the windows to let the sunshine in and the beautiful peaceful environment outside to look at. It is the perfect size! With 9 foot ceilings and generous size rooms, makes decorating so much fun. I love my home and the area.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Claudia S.
- Verified HomeBuyer
- January 22, 2026
- San Antonio, FL
So far my experience with Lennar has been amazing. I purchased in the Medley at Mirada and Joe. My sales person was absolutely patient informative and helpful. He explained everything and worked with me with three visits. Once I got under contract, everything went smooth. The communication was great with Lennar Title I paid cash so I did not work with any lender. Once I was doing my walk-throughs and moving in Eddie was so helpful and available during my walk-through they had crew around so everything that was found was handled right then in there which impressed me. After I closed, my moving ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mr
- Eric D.
- Verified HomeBuyer
- January 22, 2026
- Elmendorf, TX
Home is great had a small electrical issue which was very unsettling
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
owner
- Martin C.
- Verified HomeBuyer
- January 22, 2026
- Fountain Inn, SC
Going under contract was very smooth and easy. The financing was quite a different story. We advised the mortgage person that we would be paying off the mortgage as soon as our former house closed. We were approved for the mortgage and then informed at a later date that we had been denied. We were able to work with a mortgage broker to secure financing...nonetheless. Once we moved in any issue that arouse was immediately addressed and resolved.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Keith and Heidi
- George H.
- Verified HomeBuyer
- January 22, 2026
- Ocean Isle Beach, NC
Keith and Heidi do a great service to your customers in this community. This is our 3rd Lennon home and there services was outstanding.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mr
- Ricardo B.
- Verified HomeBuyer
- January 22, 2026
- Rosharon, TX
The agent was rude I was not pleased
Lennar responded:
Good morning Ricardo, we appreciate you bringing this to our attention. We’re sorry to hear you felt the agent was rude to you. We are continuously striving to improve our processes, and your feedback helps guide those efforts. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Ted sales associate
- James N.
- Verified HomeBuyer
- January 22, 2026
- Venice, FL
Throughout the buying process, Ted was polite, helpful, professional, knowledgeable and really made us feel welcomed & confident in our decision to buy. Ted even makes it a point to stop and say hello while at community gatherings.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Accomodating and willing to help specially forbthe first time homebuyer.
- Ma C.
- Verified HomeBuyer
- January 22, 2026
- New Port Richey, FL
I'm very happy with my house design and the local community. It's also close to shops and has lovely scenery along the area.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Follow up with tile repair excellent.
- Robert H.
- Verified HomeBuyer
- January 22, 2026
- Milton, DE
Homes are of a quality to be appreciated.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Sales and Finance
- Bonnie S.
- Verified HomeBuyer
- January 22, 2026
- New Port Richey, FL
Outstanding service from start to finish!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience!
- Laura C.
- Verified HomeBuyer
- January 22, 2026
- Taylors, SC
I waited on doing a review to see how the entire homebuying experience would be from start to finish. Let me tell you, Lennar has an outstanding group that will help you every step of the way.. Amy did my showing and she has been wonderful. Even after she did her part she stayed in touch checking in with me through the whole process and even after. Nick and his team were a huge help going through all of the signing, collecting documents and making sure I understood everything from start to finish. He’s even helped me since I’ve moved in answering any questions I’ve had. I’ve been in my ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
wonderful experience
- Cheryal H.
- Verified HomeBuyer
- January 22, 2026
- Ramsey, MN
The entire purchasing process was professionally handled with excellent communication. My questions were answered promptly and respectfully. Lennar is a large builder and I assumed the purchase process would be a corporate transactional atmosphere, but I was wrong.....it was a human centered service approach. Thank you Lennar team.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Owner
- Anonymous
- Verified HomeBuyer
- January 22, 2026
- Wimauma, FL
It’s spacious and the smell of a new hous you can’t beat that .Love it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service!
- Deborah E.
- Verified HomeBuyer
- January 21, 2026
- Rossville, GA
Their app is awesome for submitting work/repair orders. Followed by a scheduled discussion and the work being given to the proper tradesmen. Follow up and personalized attention is given. Thanks Shaun!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent Customer Service
- Scott M.
- Verified HomeBuyer
- January 21, 2026
- Calabash, NC
Our Sales Agent, Pamela, went above and beyond to find the perfect townhome for us. The Project Manager, Carl, made sure our new home was ready on time which made our closing happen on schedule. Thanks!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Sales office all of them
- Mariana C.
- Verified HomeBuyer
- January 21, 2026
- Hesperia, CA
Terrible customer sales office . Terrible loan officer Had to complain several times.
Lennar responded:
Good morning Mariana, we appreciate you sharing your feedback with us. We’re sorry to hear that your experience did not meet expectations. Our team is always looking for ways to improve, and your input helps us enhance the homebuying journey for our customers. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Easy experience
- Lisa D.
- Verified HomeBuyer
- January 21, 2026
- Myrtle Beach, SC
I liked having the app to see the progress of my new home being built.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Hazel
- Hazel P.
- Verified HomeBuyer
- January 21, 2026
- Rosharon, TX
Service was great! LENNAR Homes great place to recommend to future buyer’s.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Owner
- Anonymous
- Verified HomeBuyer
- January 21, 2026
- Lehigh Acres, FL
Very happy with purchase. Few warranty items handled quickly by Mr Bell. As usual sales person pretty much discontinued responding after closing. The home was very poorly cleaned, especially the tile floors. We’ve spent hours cleaning and scraping junk off the tile. Do note that there are no ceiling light fixtures (at least in our unit) so consider you may have to add them. Overall very happy, but wish the cleaning was acceptable and you’d think they might put some sort of welcome letter or welcome kit in the home before you take possession. Great value however.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Not the experience I was expecting
- Anonymous
- Verified HomeBuyer
- January 21, 2026
- White Plains, MD
My biggest problem was the LACK of options. Stanley Martin built my townhouse and I had a plethora of options. Harmon Kardon in wall speakers, complete home surge, ceiling fan connections, gourmet kitchen options, Ethernet outlets etc. I got the option for a patio and the Ethernet that’s really it. Couldn’t pick our flooring/carpet either. It was suggested that I get a pre dry wall Inspection …I did and they found a lot. Also we were told we would get a fence….and no fence.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
.Lloyd
- Lloyd M.
- Verified HomeBuyer
- January 21, 2026
- White Plains, MD
I’m very disappointed in the quality of workmanship of my house inside and outside. I will have a hard time recommending a Lennar home to anyone. However I will see how The Lennar team will resolve the issues that I have. If so I will change my review.
Lennar responded:
Good morning Lloyd, Thank you for taking the time to share your experience. We’re sorry to hear that the quality of your home has not met your expectations. We appreciate your feedback as it helps us continue to evaluate and improve our processes. If there are any warrantable items that still need to be reviewed, please reach out to us by sending an email to CorporateCustomerCare@Lennar.com with details of your concern for us to review and assist. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
Walk through and HOA issues
- Peter S.
- Verified HomeBuyer
- January 21, 2026
- North Myrtle Beach, SC
Be proactive during the walk through and final steps prior to closing. Issues during the final walk through were resolved but not without additional personal intervention. HOA is EXTREMELY slow to respond to requests.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
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