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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21159 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21159 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

We love our home and community!

  • Philip M.
  • Verified HomeBuyer
  • November 25, 2021
  • Williamsburg, VA

It seemed like the finishing touches were rushed. But just minor details. The house and architectural detail are wonderful.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

The poor workmanship and how unprepared the house on final walk through. The workers had caulk all over the house that still remains, wiring was incomplete and they did a bad job on the screened in porch.

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2021
  • Frankford, DE

Beware, many homes in our development have had serious plumbing issues and we are hoping we wont have the same. They rush to finish these houses that are there are too many issue with craftsmanship. Customer service has been slow to react due to staffing issues.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The sales consultant was amazing and was very buyer centered.

  • Monica S.
  • Verified HomeBuyer
  • November 25, 2021
  • Aberdeen, MD

The sales consultant was amazing and was very buyer centered. The home buying process was painless resulting in a beautiful product,

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Since moving into my second Lennar home, I have lost all confidence

  • Bernard D.
  • Verified HomeBuyer
  • November 25, 2021
  • Riverview, FL

Since moving into my second Lennar home, I have lost all confidence in your workmanship and follow-up to building deficiencies. It took about six weeks to finally get a dishwasher that worked after being given a model that was no longer even sold by GE and they couldn’t find a replacement part; I’ve had multiple doors actually falling off because the screws used are too small (I’m afraid to let my 8 year old near them in fear of them falling on her head!) and these are still unrepaired (4 months and still waiting). The one bright light has been your head maintenance person, who has gone well ...

Lennar responded:
Hi Bernard, thank you for sharing your experience. We are extremely sorry and disappointed to hear about the numerous quality issues you have faced with your new home. Please contact us at corporatecustomercare@lennar.com, with any details you can provide on this items and we will follow up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - Wish they would have done more thorough quality check.

  • Shamsul A.
  • Verified HomeBuyer
  • November 25, 2021
  • Covington, WA

Wish they would have done more thorough quality check.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - A trustworthy builder, providing the services as they promised!

  • Qin Y.
  • Verified HomeBuyer
  • November 25, 2021
  • Saint Cloud, FL

A trustworthy builder, providing the services as they promised!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Quality is bad and once you move in they won't fix any issue.

  • Rajendra P.
  • Verified HomeBuyer
  • November 25, 2021
  • Exton, PA

Quality is bad and once you move in they won't fix any issue. My floor is literally wavy and they don't fix it.

Lennar responded:
Hi Rajendra, thank you for writing a review. We apologize for any frustrations you have experienced with the quality in your new home. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com, so we can follow up with the team. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I think it's a excellent home for the price

  • James C.
  • Verified HomeBuyer
  • November 24, 2021
  • Charlotte, NC

I think it's a excellent home for the price

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - We are experienced home builders - house #5 I have never feeling

  • Yvonne K.
  • Verified HomeBuyer
  • November 24, 2021
  • Westfield, IN

We are experienced home builders - house #5 I have never feeling so disconnected from the build - for first time home owners that f do not know better would be a good experience. Subcontractors cut corners example you touch the wall and paint is do thin it marks

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

The homebuying all included package Lennar offered

  • Tanisha B.
  • Verified HomeBuyer
  • November 24, 2021
  • White Plains, MD

I had an awesome experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not Good qualify in Material

  • Everts M.
  • Verified HomeBuyer
  • November 24, 2021
  • Ruskin, FL

Keep the right prices and use it a good material also let the customer shows the designer

Lennar responded:
Hi Everts, thank you for sharing your review. We are sorry for any disappointment you have with the finishes in your new home. If there is anything we can do to help, please contact us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 1

Much to be disappointed with

  • Charles G.
  • Verified HomeBuyer
  • November 24, 2021
  • Williamsburg, VA

The folks that are assigned to help you with issues are so over extended that not much gets resolved Promised deadlines have not been met The quality of the buildings. On some things Are substandard

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Do not finance with Lennar

  • Stefanie E.
  • Verified HomeBuyer
  • November 24, 2021
  • Fontana, CA

The sales team and home care team have been great. Beautiful home with minor issues after move-in that were taken care of quickly. The Lennar Mortgage is incredibly shady. Worked with the mortgage team for over eight months. Terrible communicators with even worse work ethics. Tried to take our house back at the last minute due to errors on their part that could have been solved but they refused to try to work with us. Forced to threaten legal action before we were heard and given a chance to find a new mortgage company less than 24 hours before we were to sign documents. Stay away from Lennar ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Lennar - Overall good quality.

  • Yonggang R.
  • Verified HomeBuyer
  • November 24, 2021
  • Tega Cay, SC

Overall good quality. Best floor plan. Less options. Delayed delivery.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Overall very disappointed in how the lennar staff handled issues

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2021
  • Crystal Lake, IL

Overall very disappointed in how the lennar staff handled issues that I encountered and I will likely not buy lennar again.

Lennar responded:
Hi, thank you for sharing your experience with us. We would like to apologize for any frustrations you faced with getting issues resolved during your new home purchase. If you have anything still requiring follow-up, please send us a detailed note of the items at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Lennar - Lennar was very helpful every step of the way in the buying process.

  • Juan B.
  • Verified HomeBuyer
  • November 24, 2021
  • Homestead, FL

Lennar was very helpful every step of the way in the buying process.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

What stood out most about your experience with this builder?

  • Osmair F.
  • Verified HomeBuyer
  • November 24, 2021
  • McHenry, IL

How did you feel about the entire process, from initial purchase to final move-in? From the first moment we met they were so careful about every single detail that it was impossible not notice the difference. We felt at home. The house was a dream, perfect, clean, almost no details to be fixed. I was expecting a high end price but no, it was a fair price and surprisingly they were flexible. The builder's team was fantastic, they took care of us as if we were the only customer they have. They not only delivered everything that was agreed but also the sales team went above and beyond. I wish ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

The great people that work for lennar

  • David A.
  • Verified HomeBuyer
  • November 24, 2021
  • Buford, GA

The quality and value of the home is great.Great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How the whole job site was not kept clean.trash and materials everywhere.the roads where constantly muddy and not cleaned.

  • Russell D.
  • Verified HomeBuyer
  • November 23, 2021
  • Myrtle Beach, SC

Happy overall with house and community.unfortunately the COVID situation caused extreme delays.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Lennar employees are very friendly and they answered all my questions.

  • Virginia G.
  • Verified HomeBuyer
  • November 23, 2021
  • Santa Paula, CA

Lennar employees are very friendly and they answered all my questions. What I love the most is having one bedroom in the first floor and the upgrades in the house. Thank You Lennar!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

We love our new home

  • Daniel B.
  • Verified HomeBuyer
  • November 23, 2021
  • Buckeye, AZ

We can not be happier with our new home. We were so excited when we saw every stage of the construction. When the day came to move in, we were blown away. We are so excited that this is our forever home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy

  • Yvette D.
  • Verified HomeBuyer
  • November 23, 2021
  • Riverview, FL

The process was super simple. The value for your money is not so great, I ran into some issues after closing with the home and was basically told it’s the quality. For example, the cabinet doors falling off, the doors peeling from the bottoms, there’s no fix it’s just the quality of the doors or the quality of the cabinets. Over $300,000 on a house and that’s the response I got.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 2

Lennar - Good experience.

  • Laurie R.
  • Verified HomeBuyer
  • November 23, 2021
  • Princeton, TX

Good experience. Love my home

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Great Experience with the sales team

  • Krishnaraj B.
  • Verified HomeBuyer
  • November 23, 2021
  • Woodbury, MN

Great Experience with the sales team

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

The horrible treatment from the Title Office and the number of repairs and fixes required

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • New Braunfels, TX

I could not have been more disappointed in the treatment we received and the number of fixes and repairs required for a BRAND NEW HOUSE. The Lennar Title Office was absolutely horrible we were lied to repeatedly, just terrible.

Lennar responded:
Hi, thank you for your review. We are disappointing to hear about the poor experience you had with Lennar Title and the number of items that needed to be addressed after closing on your new home. If there is anything we could do to help follow-up, please contact us directly at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

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