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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21143 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21143 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - amazing sales staff, construction team and company!

  • Anyeliz D.
  • Verified HomeBuyer
  • November 16, 2021
  • Saint Cloud, FL

amazing sales staff, construction team and company! I love my brand new Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Sales Presentations and Home Delivery

  • Peter B.
  • Verified HomeBuyer
  • November 16, 2021
  • Fort Myers, FL

In these trying construction times with low volume availability of materials and completed homes, we were glad to find a builder that could meet our accessibility needs and deliver on time. Lennar staff at Timber Creek kept us informed on the progress of our home and addressed all warranty items with a tracking system to ensure quality completion

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - My experience was great!

  • NickieJohn C.
  • Verified HomeBuyer
  • November 16, 2021
  • Menifee, CA

My experience was great! The build had some minor things to fix but the responsiveness with the warranty was fast

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Brianna was helpful, a sweet and courteous person and helped us through with all of questions or concerns

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2021
  • Firestone, CO

The finance department was discombobulated and frustrqting

Lennar responded:
Hi, thank you for sharing your review. We are happy to hear about your experience with Brianna and the service she provided. However, we would like to apologize for the frustration you outlined regarding your experience with finance. If there is ever anything we can do to help, we can be reached at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 3

Lennar - There is cheap wood fencing

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2021
  • San Antonio, TX

There is cheap wood fencing

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 5

Lennar - There was an electrical outlet missing at the backyard.

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2021
  • Las Vegas, NV

There was an electrical outlet missing at the backyard. Lennar was contacted and fixed the issue within the following day.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Professional and rapid respond to any issues

  • Daniel H.
  • Verified HomeBuyer
  • November 16, 2021
  • San Antonio, TX

Professional and rapid respond to any issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We enjoyed a wonderful working relationship with Jennifer and

  • Jeffrey M.
  • Verified HomeBuyer
  • November 16, 2021
  • Chanhassen, MN

We enjoyed a wonderful working relationship with Jennifer and Boone. Both of them were friendly, knowledgeable, organized and responsive, Any initial (and follow-up) problems that came up were quickly addressed to our satisfaction. We couldn't ask for a better home building experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Great experience overall.

  • Yan J.
  • Verified HomeBuyer
  • November 16, 2021
  • Lutz, FL

Great experience overall. The mortgage rate with Lanner mortgage was high though.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Buyer beware and Buyer beware.

  • Steven M.
  • Verified HomeBuyer
  • November 16, 2021
  • Crown Point, IN

Buyer beware and Buyer beware.

Lennar responded:
Hi Steven, thank you for sharing your review. We are sorry to hear about the disappointment you have faced with your new home. If there is anything we can do to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Dylan was great to work with very attentive to us and your needs.

  • Kitty G.
  • Verified HomeBuyer
  • November 16, 2021
  • Pendleton, IN

Salesman we great very attentive to our needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Virtual

  • Keith Q.
  • Verified HomeBuyer
  • November 16, 2021
  • Lakewood Ranch, FL

Not a fan. Did not deliver on time, poor job management, many failed inspections. Not the experience I had hoped for from a reputable builder. Subs unreliable and poor workmanship.

Lennar responded:
Hi Keith, thank you for sharing your review. We would like to apologize for the issues you faced with delays and workmanship in your new home. If there are items requiring additional follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - Love the experience of buying a home.

  • Viet D.
  • Verified HomeBuyer
  • November 16, 2021
  • Katy, TX

Love the experience of buying a home. I enjoyed most of the process. There were times at which it was stressful and chaotic but I didn’t plan on buying a home during a pandemic, either. Appreciative of what Lennar offers.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The ease of the entire buying process!

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2021
  • Katy, TX

Overall, it was a wonderful experience. Sooo much easier than in prior years of buying houses. This will be the fourth house I've had built in my life. Unfortunately, I didn't get to pick anything out this time like I would normally. It was done by the sales guy. I'm not sure if that's a good thing or a bad thing though. I probably would have priced myself right out of the house picking stuff out at the showroom! lol. Lucky for me, he did a good job in picking! Prices are off the chart. I think I should have paid a LOT less for this house, but it's the nature of the current state of things. ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lies

  • Jaymee K.
  • Verified HomeBuyer
  • November 16, 2021
  • Riverview, FL

That you would like to make a pretty penny then actually try to work with the purchaser on what they really like and want

Lennar responded:
Hi Jaymee, thank you for your review. We are sorry to hear about the issues you faced with communication and the completion of your home. If there are any items requiring attention, we can be reached directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Closing date was accurate right from the start also great communication

  • Matthew Z.
  • Verified HomeBuyer
  • November 16, 2021
  • Waxhaw, NC

Closing date was accurate right from the start also great communication all though the building experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasant buying experience

  • Richard L.
  • Verified HomeBuyer
  • November 16, 2021
  • Waxhaw, NC

I would purchase again using Lennar. My only issue is the paint is is more of a primer than paint. It needs 2 coats and I wish Lennar left a little paint, floor,carpet in the garage for touch ups.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Great area and overall process was smooth.

  • Myunghe C.
  • Verified HomeBuyer
  • November 16, 2021
  • Fuquay Varina, NC

Great area and overall process was smooth. Workmanship is poor and sloppy though

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar Closing Department forcing a closing date even though the house was NOT Completed.

  • David W.
  • Verified HomeBuyer
  • November 13, 2021
  • Punta Gorda, FL

Get an understanding IN WRITING that Lennar will not schedule / force closing until the house is fully complete.

Lennar responded:
Hi David, thank you for sharing your experience. We would like to apologize for any frustrations caused by the completion of your home at the time of closing. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

5 star…except!

  • Kurt C.
  • Verified HomeBuyer
  • November 13, 2021
  • Summerville, SC

I would never use the Lennar mortgage company again! Everything else, quality of the build, employees, supervisors, construction workers, missy and Jenny in the showroom office ALL of them have been 5 star all the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was a positive experience

  • Matthew B.
  • Verified HomeBuyer
  • November 12, 2021
  • Fuquay Varina, NC

It was a positive experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Derrick was very helpful and made sure we was taken care of

  • Melvin F.
  • Verified HomeBuyer
  • November 12, 2021
  • North Las Vegas, NV

Derrick was very helpful and made sure we was taken care of

Lennar responded:
Hi Melvin, thank you for sharing your review. We will be sure to share you feedback with the division. If there is anything in the future we can help with, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Everyone along the way was very responsive!

  • Christopher C.
  • Verified HomeBuyer
  • November 12, 2021
  • Eastampton, NJ

Everyone along the way was very responsive!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They used the cheapest cost cutting procedures possible.

  • Larry L.
  • Verified HomeBuyer
  • November 12, 2021
  • Mount Dora, FL

From the exterior concrete work-to the interior design well below the value paid. Little things like ; switch for garbage disposal under sink, bathroom vanity no drawers, refrigerator in suite under sized, ext. builder should be embarrassed

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Keep your eyes open

  • Terry P.
  • Verified HomeBuyer
  • November 12, 2021
  • Longs, SC

Read and understand everything line of the contract.Use your attorneys for closing do follow up.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

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