Lennar Reviews

I had high hopes when I purchased my home from Lennar, but unfortunately, the experience during and after closing has been very disappointing. 1. Seller’s Credit Issue at Closing: Lennar attempted to reduce the agreed-upon seller credit at the last minute, just before closing. Despite our persistence, we were finally able to get the full credit restored, but this caused a significant delay during closing at the attorney’s office -- an incredibly stressful and unprofessional situation for what should have been a smooth process. 2. Driveway and Garage Issues: Within just a week of closing, my driveway started showing signs of damage with visible breakages and multiple pop-outs. The garage floor is experiencing the same issue. Despite raising multiple service requests through the Lennar portal, they were closed without proper resolution or even a thorough assessment. 3. Mailbox Key Handover Delay: I did not receive my mailbox key until three weeks after closing. This only happened after repeated follow-ups and personal visits to both Lennar’s office and the USPS—something that should have been streamlined as part of the handover process. 4. Backyard Grading and Water Logging: The grading in the backyard was done poorly. Whenever it rains, water collects and gets logged in certain areas. Again, multiple service requests were submitted, but Lennar management simply dismissed them, claiming this issue is not covered under warranty, despite it being a construction-related flaw. Overall, my experience with Lennar’s post-sale service has been frustrating and disappointing. What should have been an exciting and smooth transition into a new home has turned into a series of unresolved issues and broken commitments. I sincerely hope Lennar reconsiders how it handles customer concerns after closing, especially for buyers who put their trust and savings into a new home. ... More

I just purchased the house in April 2025, and we moved in on May 1st. However, I’ve already noticed several issues. The exterior paint is fading, and there are cracks all over the outside walls. The existing flooring is covered in linoleum, so I replaced it. I also repainted the interior walls because the original paint was dull. The bottom of the kitchen cabinets is falling apart. On a positive note, the lighting in the is good.

Very cheaply made for what we paid. You can tell they build these homes in 120 days. Appliances are super cheap. Yes it's quartz countertops but very thin. Cabinets hit other cabinets when they're being opened which leads to paint chipping. Gaps in the trim (not flush with the floor). Cheap wire closet "organization". They had to use a zip off form of insulation for the attic as the HVAC was poorly installed - I know this bc my husband has been in the industry for 10+ years. I mean, the list goes on and on. Lennar Mortgage is beyond awful - and that's an understatement. Home buying process was an absolute disaster and the worst experience I've had by far in the 4 homes I've now purchased. From start to now - it's safe to say we will not buy another Lennar home. The only somewhat highlight is our customer advocate (who we call when something needs to be done) has been very responsive. ... More

The quality of the work put into a NEW Lennar home is VERY Subpar. In my 1st 2 months in my new home I have had the Warranty department here atleast 6 times. Wishing I would have Kept house shopping when I made the "Mistake" of buying Lennar

I have sent numerous emails and made several phone calls in regards to registering my equipment. No response

There is little accountability with anything. When initially inspecting the house and pointing out the defects that needed to be cleaned up or fixed they promised they would fix them all. We toured the house three days before moving and notice some problems were still not fixed or cleaned, they then promised it will be ready for move in. We show up for move in and the house was still in the same state and they said they cleaned the house. There was dirt in the windows sills, blue tape from the inspection still on the walls and in cabinets, dirt in the showers, tape residue on the flooring, scuffs in the walls, paint peeling from the doors. The bathroom door still didn’t close because it was misaligned, and other previously addressed issues. Lennar said either we wait another week for them to fix it file a warranty request. We didn’t want to stay and pay for another week in the hotel so we moved in and did the warranty request. The request took another month to be addressed and very little communication to keep us up to date. While installing the sod, they damaged the fence and ran over a pipe that led to the sewer which prevented us from using our toilet or running the water for a day. The fence is still not fixed after 3 months. Their customer care team is under staffed and warranty requests will take forever. I still have 6 requests pending with no end in sight. Do not trust. They may seem nice, bur Lennar over works them so they don’t have time to care. ... More

One month into ownership and this couldnt be going worse. Every other day there is something new that is going wrong. The grading on the yard is absolutely horrible and everyone is pointing the finger at something else. This is AWFUL and I am beyond disgusted with the way Lennar is handling this. I have standing water in my yard constantly, it smells awful and I cannot mow my grass.

Throughout the buying experience , we had A lot of unnecessary paperwork work and emails; only to discover that some of those are to protect their own interests! Many cookie cutter materials and workmanship. Still haven’t fixed anything they promised to fix despite having barrage of tickets opened ! Very disappointing that even when we want to upgrade some of the appliances and materials , they will not allow anything and we now in the process of tearing down an entire bathroom because there is not a single thing there that is of good quality !!!! For example, the floor is creaking, faucets , mirrors, vanity, shower fixtures etc are very very very cheap ones ! They claim to have modern house but not true . They have new building but nothing modern about design , appliances and materials used ... More

I regret not hiring my own home inspector. Came across a few dents on garage door, leaking garbage disposal and bad water heater. Put in a work order a few months ago and haven't heard back from anyone. Having bugs come out of back walls on shower. Really disappointed for a new house.

If I can’t give last names then this survey is a waste of your time and mine

Have a tape recorder with u recording everything the agent says

Poor redponse time and act to completion

I agreed to buy this house for $200,499 from Lennar but when I received a letter from Penny Mac the new loan company , I noticed that the price had changed to $207,115 without receiving a notice or explanation . I tried to reach out to the lennar loan officer but hadn’t received a response as yet. Please give me an explanation!!!!

Everything was good until we closed on the house no communication after! Do not buy!

The house was left extremely dirty between my final walkthrough and closing. There were many corrections that need to be made even after pointing them out at the walkthrough. The house seems to be very cheaply made. I have lived in the house for a month and my fence is already falling apart. For a brand new build you would expect a higher quality product. The Lennar team also schedules all of your appointments before checking your availability which is extremely frustrating and leads to longer wait times.

Builder cut A LOT of corners. Responsiveness to issues is terrible.

I was not told the truth about a lot of things. The quality of the builders was not good. Once I moved in, someone left the floors so dirty full of mud and dust. They also decided to take a #2 in the owners suite. Lennar is so tacky and disgusting. After settling in the home you actually notice how bad the chaulking is, missing screws, drywall repair, horrible sod installation and garge door opener wires everywhere. Not to mention the warranty guy takes a long time to fix warranty request and keeps scratching the cheap floor lenar provided for this home. Very Disappointed

i paid 320 dollars for a proffesional home inspector , and they said the house was ready.. the water was not on, toilets full of feces, the ac never worked til a day after closing bad wiring according to the technician that made the repair, i have issues with microwave oven tripping, i spoke to an associate after the first survey and assured me i was going to get my 320 inspection back, been a month and still waiting for a check in the mail

I bought this home, thinking that it was a quality built home. However, after my walk-through and their repairs were done, they left paint speckles all throughout my floor in my home. When I called to let them know about these paint speckles all over the floor of my brand new home. I was told it was my problem now. 2) Wind storm came through less than a month after I bought my home. I was told they would not cover it because there was an excess of 70 mph wind gusts. However, after the insurance inspection and an inspection by a professional roofing company, I was told that the roof was improperly installed. There were overdriven nails, under driven nails, shingles that were placed upside down, shingles that are not straight aligned(they go down and up) and shingles where the plastic was not removed so they will not adhere properly. I have yet to hear anything back from Lennar. and being that it is the season of rain and hail and wind. I am now risking further damage to my brand new home. Lennar does not seem to care about this since they’ve already sold me the home. Getting them to honor their poor workmanship seems impossible. This experience has been horrible and I will never buy Lennar again. In fact, I encourage anyone else to steer clear from buying Lennar. In my experience, they do not back their workmanship on their brand new homes. ... More

Lennar is a very basic home builder whose quality comes in on the lower end for workmanship and materials. They invest heavily in "quality control" and "customer care" that is mostly a facade. That money would be better directed at increasing the quality of labor and adding a few basics like towel bars and shower curtain rods that they cut corners on. If they would adopt a "done right the first time" they would not need an entire multi-level team of "quality control" and "customer care" reps who are little more than dispatchers taught to placate homeowners with words but deliver little in terms of actual solutions. I have had issues with electrical (bad breaker), masonry (bad seals allowing water to trip my electrical), plumbing (low water pressure and random faucet drips), foundation (moisture cracks), flooring (lifted tile), and grading (grading set too high on slab, craters in yard) and have only been in my home 7 weeks. I have had two different contractors no show multiple times, or show up and not complete the work they came to do. The contractors arrive misinformed and underinformed about the problem they are there to fix, without proper tools or crews. I have to invest significant time into waiting on contractors, rescheduling contractors, etc. A Lennar rep does not meet the contractors at your home unless you insist on it, and you are left to attempt to communicate what is needed, often with crews who speak minimal English. It feels like living in a home that is not yet complete, or is undergoing significant renovation, and is very disruptive to your quality of life. ... More

Building quality is bad .

Horrible experience never buying lennar again

Poor quality homes, they use the cheapest materials and perform sloppy work. They don’t own up to mistakes. They constructed the property lines wrong by 5 feet on one side and they would not take ownership of it, said that they don’t make mistakes. Well thankfully my husband called the city surveyor out who confirmed the mistake and forced Lennar to redo the lines. Another example: when we removed the tile in kitchen we found patchy concrete that wasn’t the correct type and would cause long term uneven floors because they had forgotten to put in piping for the fridge. When we confronted the construction manager again he said it wasn’t them, they wouldn’t do that. They just constantly do a rushed job and you need to overlook the whole process of building not just the final cosmetic inspection. I don’t trust them and know we will find lots more issues down the line. ... More

They hoped we wouldn’t notice - the keys didn’t open everything, the handle was falling off the freezer, the garage panels have gaps, more than 5 minutes running water to get hot, and on an on! Been in the house less than a month and already 6 requests in for repairs. That’s after the Lennar construction folks at the walk through told us we would not be able to ask them for repair after our 2 hrs with them! And we have a gate house at our entrance with NO doors for anyone to ever enter it - only virtual! Only problem is there’s a rail fence every one just walks over!

Lennar just does the bare minimum. Not worth it. I will certainly let potential home buyers know about my experience on Social media where I have 1 million followers. The quality is sub par , the people who work for lennar are not experienced. The home barely meets minimum standards.