Lennar Reviews

When purchasing my new home at Lennar what was presented to me was not what was delivered

Overall, a good experience. Construction Manager's (Team) were especially attentive.

Poor follow up. The construction manager and his team must be more important than the home buyers. A customer service manager followed up by telling us to put work orders into Lennar’s website. Shameful.

Customer service is not good

Good communication, timely project completion, quality work

Prices are over-inflated due to the market, but the builder cheaps out along with raising prices. Little things such as lack of outdoor lighting, no appliances, cheap materials, and unclean move in made buying the home feel less accomplishing. Myself and MANY neighbors complain about the rushed, poor quality work put into the homes, especially for paying more than the homes are really worth.

Lovely built home design where everything is included

House is built cheap and nothing was fixed that we pointed out on the wall through before we moved in.

The builder has been responsive, for the most part. There are/were issues...many were taken care, some are still pending. Duane, Customer Care Rep,, is excellent. The builders, Scott and Rob, were great as well. Outside of the builders, only the finance gentleman, was excellent. Sales Rep ("New Home Consultant"), Chris, left much to be desired. Many of the things we wanted...we were told were not available...yet others who moved in AFTER us got what we wanted! Moreover, we were told that our home would be ready for "move in" by the end of May 2021. It was NOT ready until end of June. Thus we were "homeless" for a month at GREAT expense. ... More

Very satisfied with the whole process of buying a home from Lennar.

Very easy process and a great product

The over all house is great, but the cheap GE appliances leave you will a questioning feeling. You should either leave out the crappy GE appliances and save the customers the aggravation of getting rid of them or have to fix them. Or give the people the option to upgrade them. You have people over and they see a beautiful house and then walk in the kitchen see the cheap GE crap and assume you have a cheap house. I think it would be better for Lennar’s reputation to just get rid of them, or only put them in your budget starter homes. Or have upgrade packages available, I bet most people would upgrade. Lisa from customer service was great, but there was nothing she could do to get this cheap crap to work. ... More

Had a great experience buying from Lennar.

Home purchase was straightforward but issues occurred which required multiple follow-ups. A solid house however design features were not changeable to customize house to buyer. Amenities were not shown to buyer but alluded to in literature and lacking in important areas such as beach access for community on the lake.

I would say make sure everything is the way you want it before you sign. Everything that we have submitted work orders on that was not finished I did myself. Horrible experience

The Lannar mortgage broker was terrible. Just qualifying me they ran my credit three times they were so incompetent was unbelievable. I would never use them again. In fact I’m going to write a really bad review all over social media

Very easy to do business with. Professional employees. Honest associates. Fun and positive energy throughout the experience.

Good overall home buying experience.

My wife and I were excited to be moving into our brand new home. Once we moved in that excitement changed fast. We started to notice things we didn’t notice in the walkthrough. Baseboards not being caulked, paint on the floor and all over the baseboards. Glue from the floor coming up everywhere. The floor was put together badly. The carpet was just thrown down. Never swept before laying the carpet. There are many more things. I would not recommend lennar

Overall, we are okay with our first home experience, friendly helpful staff but really wish for better quality. First, our house was delayed as SCE did not install power cables on time (or so we were told). This messed up our entire furniture delivery schedule. Second, the entire home seems way to rushed. When we moved in the roof was missing a tile, one the cabin door fell off in less than 2 months, one of our window screen was missing during move in, one of light switch was installed upside down, another switch wasn’t connected to power and just found out as the weather is getting cold that the heater didn’t work (and not sure when someone will come to address the issue). With all this, we are not sure what other problems (hopefully none) will come up the longer live in the house. It is worth noting that the staffs (Jeff snd Joannie) were super helpful and responsive through this whole process which made these issues easier to handle. However, we still expected better workmanship for a new home built by lennar. The mortgage loan was made easier and less stressful thanks to the help from our MLO, Kathy, from Lennar mortgage, the escrow and scheduling staff was less helpful and made our final signing and closing experience extremely stressful. ... More

It was a pleasure dealing with the Lennar Sales Consultant and the Supervisor of construction. Both Lennar employees guided me through the purchase with ease and years of experience/knowledge. Lennar builds a well-constructed home and stands by their product. Any question I had during the purchasing process was answered quickly. Any questions/concerns I had after moving in were solved in a timely manner. I would highly recommend Lennar as your home builder.

This builder is basically a machine. We paid quite a lot for this home but it has sub par materials. I understand new home buyers are left with even fewer choices. This was like buying a spec home.

Financing with Lennar was a breeze, anytime I called or emailed asking a question I was talked with friendly and helpful reps assigned to me. I am truly happy with how easy the home buying process was.

When we bought, I didn’t hear from my sales person at all. They never cleaned the home before giving the keys. I had to go in and clean before I could move in. They never showed me how to change the filter in the attic. They are not good about fixing things. I finally gave up and are fixing things on my own. And finally, what kind of home builders don’t give you screens for windows??? I had to MAKE them on my own! Look at other builders before buying unless you plans to spend A LOT!

Get to know your Construction Manager and Warrantee Manager as they will resolve all problems you have at move in time.