Lennar Reviews

Beware of purchasing a home through Lennar. Unfortunately, the project manager does not manage their jobs. Contractors are getting away with crooked walls, drainage issues, poor workmanship, grading issues, etc. They will make excuses and not fix them. The project manager may even get in your face and try to threaten you. Poor purchasing experience! I will never purchase another Lennar home!

We’re misinformed by Lennar how Warranty works. Pit supervisor told us not to worry just moving three days after we move them. I told him that 75% of their repairs was never done and we would like him to send repair people to take care of the problems.. he’s answer was after you move in he cannot help us. We got to use the form from the website to let the repair people come in and start repairing a brand new house that was never billed, right

Quality of workmanship is very bad

The house was not cleaned at all prior to closing, and we were promised that things would be fixed in the days after our closing. We still have not had anyone come to our house to touch up the damaged walls and paint issues. The concrete driveway has FOOTPRINTS on it from the construction workers, but Lennar says 'its within tolerance' so nothing will be done about PERMANENT FOOTPRINTS in our concrete driveway. Horrible experience and will never buy Lennar again. Also the sales agent Yatsi is among the worst sales agents we have ever dealth with. Totally clueless.

Quality is very poor. finishes are substandard just and cheap. No pride in workmanship. Damages hidden and not even an even coat of paint.

It. Has been a disappointing experience from sales, orientation, communication, follow through to correct. deficiencies in the house a landscaping. . I am guessing you have too few staff to provide the qualities you promise. The delays in getting to closing I.e. simple repairs and/or replacements made it extremely costly and frustrating arranging shipping, transport etc all of which was easily easiily solveable.

The first steps were great, signing contract and going through loan approval. The absolute worst part is walk through and closing. Lennar did a preliminary walkthrough with us and promised everything (and there was a lot) would be done by Final Walkthrough. Fun fact - final walk is scheduled 30 mins before closing. Needless to say, on closing/final walk day hardly anything was done. We were told by our Foreman Chris that it would ALL be done by the time we close. It was not …. We had paint all over our floors, a light switch was buried in the wall, paint all over our windows and the house was not even cleaned. Everyone was gone when we returned from closing and the house was a mess. Trying to get our Foreman Chris to get the light fixed was an absolute nightmare. He could have cared less that a live wire may have been buried in our wall. Talking with our neighbors we all quickly realized the entire closing/walkthrough process was a scam. They have a serious issue with communication. It is the Lennar way. I love my house but would highly recommend NOT closing until everything is the way you want it and ALL questions are answered to your satisfaction. ... More

make sure you are totally happy with all repairs before closing on house. very poor communication between builder and buyer. I will not buy another Lennar home.

Very very very sloppy work.

We were forced to close on our new home, and the home was not complete. Lennar had our money, and we were closing virtually because we were located out of state. It was clear that the construction team had not completed the house and had no plans of delivering a finished product. They were pushing as much as they could on the warranty team. I have worked with other competing builders in the area and the Lennar experience was by far the worst I have seen. I'll be buying more homes in the area and most likely not from Lennar. I also won't be recommending Lennar to anyone else who asks me.

Third time’s a charm. If we hadn’t a realtor keeping us updated with weekly videos, we would have wasted two trips to Florida. The closing department and your contract ( I understand ) leaves little room for the customer. Our first closing walk through had no roof tiles delivered / installed, no brick pavers front and back, unfinished kitchen, no refrigerator, unfinished bathrooms, pool and of course no landscaping. After the second request date for a walk through and closing, things still not finished, we simply said we’re not coming till you complete the house. This was on a Friday, the closing dept. said let’s see what gets done over the weekend before we call it off. We repeated “we’re not coming 1250 miles to find this mess of a house. Total time from 1st walk through date of mid June to mid August ( 3rd walkthrough date) when our home was mostly completed, we drove from Michigan. My advice to your company, pay attention to your boots on the ground floor not your management in there office trying to shove unfinished homes down the throats of customers when obviously not ready. Check for yourselves, ... More

I'm very disappointed in the quality of this home. My list of complaints is extensive. I have severe allergies and asthma. I spent $2,400.00 in the first month just to make the house livable. Drywall work was done in the master bedroom. The carpet was not covered and drywall dust sat on it for weeks. Every carpet in the house was covered in a combination of drywall dust, black dirt and sand. Lennar cleaned the carpet but refused to replace it. The debris did not come out so I had to replace the carpet myself. I found a nail sticking out of the slab that was underneath the carpet Lennar put in. In addition, drywall dust was blowing out the vents. I had to have the vents cleaned. The blower wheel had to be removed from the furnace and hosed off outside. It was caked with drywall dust that git damp and hardened on it. To this day the house is very humid and is not comfortable without a dehumidifier. At my final walk through a painter was still doing touch up painting. When I got to the house 3 hours after the closing, the work was not finished. My garage door was open. The door into the house was unlocked and the garage door didn't work. The garage floor is covered with paint and drywall spots. My furnace has paint flakes all over it. A light on the ceiling was sprayed over with paint that I had to clean off. Both I and a neighbor have Kidde smoke/CO2 detectors that frequently go off. I learned the Kidde had a recent recall for defective products. I'm approaching my 60 day warranty period. The simple wire shelves in both bedrooms are either installed poorly, not level, brackets not fastened securely or defective sharp edges on shelf, bent. Lennar wants you to accept the house in whatever condition they build it in. They justify this by using the excuse that it is a production home. I've been told my expectations are too high. Its not unreasonable to expect a house to be finished, clean and with everything working properly. Photos are available for everything listed. ... More

We've a bunch of issues found after and before closing date. They were not addressed completely and getting them fixed is nightmare. Worst experience with both the properties that bought from lennar at garner & raleigh. Felt like never do business with this builder again!

We have countless issues since moving in, ranging from a gas leak to terribly installed carpet. It’s honestly been exhausting. Staff is rude and unprofessional.

The closing was remotely, I was literally enforced to close before the issues in the inspection report were resolved. In addition to the confusion on the home warranty request dates with my other Lennar home, the request for the location of the public utility in in front of my house goes nowhere. I need someone really listen to my request, respond and resolve the issue!

Very poor communication from the Lennar loan team. Unresponsive to questions. My condo insurance coverage got canceled although Lennar insurance team sent me a confirmation enail of coverage. Still no response from loan agent.

I think before closing everything has to check 110% before you hang keys , also once keys are handed any issues should be taking care off ASAP CAUSE IF THATS THE CASE WITH ISSUES INSIDE HOUSE then I think should be a priority to get it fix and not have to wait 4 to 6 weeks to get it fix

Too many problems throughout the process. Starting out with many misinformation while dealing with the selling consultant. A significant amount of builder fee had not been told until after the down payment was made. Slow responses to requests throughout the entire process. Finance advisor was the worst, not being responsive, giving high mortgage rate and manipulating the closing disclosure to keep it high. I ended up paying a much higher closing cost than expected even after seller incentive. Lack of communication among different groups within Lennar, between Construction and Closing, Consultant, etc. My closing date was delayed 3 times. As the results, I have to put my furnitures and belongings in storage because the house was not ready as planned. That cost me extra money for pay for storage and a second move from there to the new home. I asked Lennar to help out with a small compensation, but was refused despite the fact that they caused these delays from not having the home available for closing in three scheduled closing dates. The final inspection was carried out despite the tiles was not even installed on the roof. At one time, one day before the scheduled closing, I drove to the site to verify if everything is ready for the home to be occupied, and found out the tiles were not even installed. But, no one from Lennar let me know about that. I found out myself because I did not trust them after being given misinformation and empty promises many times. Now, after moving in for more than a month, many issues found during the Orientation/final inspection still haven’t been taken care of. The saga continues. It’s felt like Lennar Management here may be out of touch or possibly don’t even care about providing and maintaining a reasonable customer service! It has been a terrible experience for us that leaves us a bad impression of this builder’s reputation from their mismanagement and bad customer services! ... More

Although the home is in the beautiful Glen Lakes area we had many issues through the entire process as it relates to workmanship and materials. Now, Lennar did do a price adjustment but that did not change the fact that we received something completely different than agreed upon. We are now in the home and it seems our warranty rep is very responsive but we still have (3) outstanding issues that we can not get resolution on. I am trying to decide if I need to involve legal counsel to get traction on these issues or is Lennar going to step forward and resolve their pre-closing issue noted on the walk. ... More

The experience we had was too much to put in writing but would be open to discuss.

Home buying experience was OK, but Lennar Mortgage was pathetic. Being a first time buyer I expected a lot from Lennar.

I was told that there would be blindes included for the house but they weren’t and there was NO discussion. Then the rain comes and I was hesitant to close because of the damage. I was assured that all would be takes care of. BUT the. Solar is on the roof waiting to be installed. I think that the quality of the home is not there ... The home that I moved from was built in 2013 and the quality is in that house. You have cut Back so much (no handles, lighting, fireplaces finish, flooring,carpet). The carpet upstairs in the house you can see the seams,When that was brought to your attention we were told nothing could be done; REALLY?. For what that house cost it is disappointing!!!! ... More

Not happy with company. Would not recomend

We moved into our new Lennar home about a month ago. For the price we paid, I would expect the quality of the home build to be great but I have been sorely mistaken. The paint job is terrible. Some base boards were primed but not painted. It seems like there was only one coat of paint applied to the whole house and actually needs to have 2. There were scratches on faucets and cabinets. Glue on the tile. Multiple chipped tiles through out the house. Paint on the tile. Light switches hung crooked. The house was not cleaned well prior to us moving in. I have submitted for warranty and they have been great at addressing most of my concerns however the paint job is a huge issue because the whole house really needs to be repainted by the builder. I’m so disappointed and frustrated. To get the additional coat of paint on the baseboards, I have come to the conclusion that I will have to be the one to repaint them myself. I shouldn’t have to fix something that the builder should have done the right way in the first place. This home appears to have been built on a shoe string budget with corners cut anyway possible to save money for a big price tag. So disappointed!! Lennar needs to step up their came and pay more attention to the craftsmanship of the home. ... More

I wouldn’t buy a Lennar home again. I have been trying nearly two months to get warranty items repaired. One being my front door lock. I have to make a 10 mile round trip to pick up my mail as my mail box station has been broken five plus months. And the list goes on.