Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Nice In-Door Space, Cheap Material and Poor Development Layout
- Anonymous
- Verified Homebuyer
- December 29, 2021
- Morristown, NJ
I love the design of my unit very much. But all the materials are builders grade...very cheap, flimsy or functionally not optimal. It's a matter of time where everything will need to be replaced. Also I think it is criminal not to allow hardwood over carpet on the second floor. I cringe when I see many of the buyers rip out brand new carpet before moving in as I did myself. This type of waste and unsustainable practice is really unacceptable.
Lennar responded:
Hi, thank you for sharing your experience with us. We are sorry to hear about your disappointment with your new home. If there is anything we can do to help going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Great team to work with!
- Ele'Jah C.
- Verified Homebuyer
- December 29, 2021
- Raleigh, NC
I was wary of buying a house in this market because of previous negative experiences with other builders. The Lennar team completely changed my attitude for the better. From the initial appointment, I was given all the information needed to make a conscious decision. They were able to help me find a home in my budget with nearly everything on my wishlist and in the perfect location. Once building began, the project manager stayed on top of everything and kept me abreast when covid delayed the process (mostly materials). We only missed the initial closing date by a few weeks. Overall great ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - There are still issues with the home that there have not been
- Allan K.
- Verified Homebuyer
- December 29, 2021
- Chandler, AZ
There are still issues with the home that there have not been fixed, that were there once I closed and moved in. Poor workmanship, cutting corners in finishing.
Lennar responded:
Hi Allan, thank you for your review. We want to apologize for any unresolved issues in your home. If you have items that still need to be addressed, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - great experience and excellent service
- Junhong Z.
- Verified Homebuyer
- December 29, 2021
- Aurora, CO
great experience and excellent service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - When spending as much as we spent there is a specific expectation
- Daniel F.
- Verified Homebuyer
- December 28, 2021
- Chula Vista, CA
When spending as much as we spent there is a specific expectation when taking ownership. This home was not built with care. We are constantly finding issues that should have been found by the CM team. It is as if they are treating their home buyers as numbers. Hence, the demand is high so let’s pump homes out and if a homebuyer doesn’t like it and backs out, well we have a backlog of people that will. The only positive experience was Lennar mortgage with Felice. Other than that I would not recommend nor would I ever purchase a Lennar home again.
Lennar responded:
Hello Daniel, thank you for sharing your review. We would like to apologize for any disappointment you have with the construction of your home. If you have any items that still need to be addressed, you may reach us at corporatecustomercare@lennar.com. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Lennar - Had great house building experience with lennar.
- Veeramaruthu C.
- Verified Homebuyer
- December 28, 2021
- Apex, NC
Had great house building experience with lennar.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Everything is included!
- Kay W.
- Verified Homebuyer
- December 28, 2021
- Durham, NC
Quality built home with customer service a priority.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
poor management
- Arthur B.
- Verified Homebuyer
- December 28, 2021
- San Antonio, TX
The Lennar purchasing experience is a never ending resubmitting of paperwork, seemed like on a daily basis. The interfacing with the utility providers appeared to have never happened. Delays on water/sewer, because the proper forms weren't filed, the CATV took a month to get installed. Electricity was the only one not causing a problem, because they already had it turned on. Even after the sale, they kept contacting us for forms they lost somehow. Professional is not in their vocabulary. The sod in the yard is the worst job I've ever seen. Careful not to injure yourself trying to walk across ...
Lennar responded:
Hi Arthur, we greatly appreciate you taking the time to write this detailed review. We are sorry to hear about the quality of your purchasing experience. Additionally, we are disappointed to hear about the poor customer service experience you have received. If there is anything we can do to help moving forward, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Very freindly, helpful, and knowledgable-both salesman and construction foreman
- Robert J.
- Verified Homebuyer
- December 28, 2021
- Noblesville, IN
Lennar will work with you to make you happy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Would not recommend.
- Ethan C.
- Verified Homebuyer
- December 28, 2021
- Summerville, SC
Would not recommend. Everything Included is a lie. Never getting a Lennar again.
Lennar responded:
Hi Ethan, thank you for taking the time to leave a review. We are sorry to hear you are not satisfied with the included features of your Lennar home. If there is anything we can do to assist you in the future, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Awful home buying experience, poor craftsmanship
- Bryan J.
- Verified Homebuyer
- December 28, 2021
- Summerville, SC
Avoid Lennar. The house is still a construction zone 5 months after closing and follow up has been terrible. I will never buy another Lennar home.
Lennar responded:
Hi Bryan, thank you for sharing a review. We want to apologize for the state of your home since closing and the poor follow-up you have received from the team. If there is any way we can assist, please reach out directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Spacious Homes at a Competitive Price!
- Matthew L.
- Verified Homebuyer
- December 28, 2021
- Escondido, CA
We LOVE our new home. We only have to question Lennar's use of subcontractors -- we think that the interior paint has been watered down and the edging is noticeably sloppy. We went without A/C in one bedroom for over a MONTH because the proper A/C tests were not done. We have some cracks on the exterior stucco but since it's they're not larger than 2 inches, cost to repair will be our responsibility. Sigh...other than these issues, we're quite happy!!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - We are enjoying our new home and neighborhood and did have some
- Anonymous
- Verified Homebuyer
- December 28, 2021
- Katy, TX
We are enjoying our new home and neighborhood and did have some positive experiences with Lennar. However, since we moved in 3 months ago we have noticed some problems with the workmanship. The paint job was especially sloppy. We also had problems with the Lennar Title Company giving us incorrect information at closing, and they would not respond to our emails requesting assistance concerning this incorrect information. These are some of the reasons that our overall rating is just average.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
The terrible level of communication & no response
- Mohammad M.
- Verified Homebuyer
- December 28, 2021
- Davenport, FL
Need urgently fix the response service and the level of communication with the buyers My house deed documents were send by a normal mail instead of a proper courier company like DHL,FEDEX Which caused documents to get lost , I was never asked whether how or when will the documents be sent , no communication whatsoever , this is just one example of lack of communication with the buyer and there are many more …
Lennar responded:
Hi Mohammad, thank you for your review. We want to apologize for any issues you experienced with communication from the team, especially with documents getting lost in the mail. If you ever need follow-up on any issues, please reach out to us at corporatecustomercare@lennar.com and we will assist. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 3
Responsiveness 1
Great Community and Beautiful Design of Homes
- Georgia P.
- Verified Homebuyer
- December 28, 2021
- Plumsted Township, NJ
Great experience from initial property tour until the closing. Colleen and Abby were knowledgeable and very helpful throughout the process. Gino also was very professional and helpful with the financing of our home. Unfortunately, we encountered a lot of loose ends and quality issues with the craftsmanship once we moved in. Danielle has been very responsive and is working very hard in resolving our issues and we appreciate her help. We love our new home!
Total Score 4
Quality 2
Trustworthiness 5
Responsiveness 5
Lennar - The closing was very easy and quick.
- Susan M.
- Verified Homebuyer
- December 28, 2021
- Monroe Township, NJ
The closing was very easy and quick. I love the house and my neighbors.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our house but Lies made it a horrible experience
- Tiffany O.
- Verified Homebuyer
- December 28, 2021
- North Las Vegas, NV
The fact that they lied to us about our closing delays. We love our house. We love what we chose for our upgrades. The construction process was great, however the paperwork and behind the scenes was completely an unorganized mess. We were lied to about FHA/HUD delays that we had a feeling were lies, and recently found out to be definite lies. So disappointing. Nothing we can do about it now but definitely made me angry!
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 3
Salesperson
- James J.
- Verified Homebuyer
- December 28, 2021
- Cedar Lake, IN
Deb loved what she was doing and loved the Lennar brand.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Great sales staff and building foremen.
- Donna K.
- Verified Homebuyer
- December 28, 2021
- Thornton, CO
They do quality work and the financing can go through them as well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - Annoyed there was no variety in choosing fixtures.
- Anonymous
- Verified Homebuyer
- December 28, 2021
- Glen Burnie, MD
Annoyed there was no variety in choosing fixtures. Low end appliances. All these houses are going to bring overcrowding and traffic the area. House is okay. Maybe 3 years out of me here.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - They make a lot of promises they don’t deliver!
- Sharon M.
- Verified Homebuyer
- December 28, 2021
- Wimauma, FL
They make a lot of promises they don’t deliver! It took me 4 months to get our ice maker and dispenser to work after 3 service calls. It finally works. I still have blue tape on 3 of my cupboard that have not been addressed, after several emails and text. They sell your home as a “smart home”. However nothing is set up in your home so you have to do the leg work to make it a smart home that you purchased. Garage floor is bubbling up, painter never returns your text to schedule. Washer has had issues spinning. Waiting for warranty work January 5.
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 1
Lennar - Very nice and professional personnel.
- Antonio M.
- Verified Homebuyer
- December 28, 2021
- Fontana, CA
Very nice and professional personnel. Great company
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar missed the mark
- Anonymous
- Verified Homebuyer
- December 28, 2021
- Bulverde, TX
Lennar missed the mark
Lennar responded:
Hi, thank you for your review, we appreciate your feedback. We are sorry to hear the disappointment you have experienced. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
New home orientation advisor was a joke.
- Anonymous
- Verified Homebuyer
- December 28, 2021
- Princeton, TX
Builder was okay to work with. Lack of organization when it came to my closing date due to not having my CO which caused closing to be moved several times. Because I signed a materials shortage addendum some of the materials did not seem to be of equal value as to what was in the model. Mostly pertaining to the showers in the home. Also did not like my new home orientation advisor who was at my walk throughs. He was rude and argumentative throughout the whole process. He would argue about things such as how my elevation should look, which the builder did fix . Then in order to get me to ...
Lennar responded:
Hi, thank you for sharing your experience. We are both sorry and disappointed with the poor service you received during your new home orientation, especially during which should be a rewarding time for you. If you have any items that need to be addressed or additional information you would like to share, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up with with appropriate team. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Good quality homes, but at a high price.
- Edgar M.
- Verified Homebuyer
- December 28, 2021
- Fontana, CA
The quality of these homes are pretty good. The experience with Lennar Mortgage was a bit difficult, as well as having issues addressed during the building process. There were issues of not getting all of the Everything Included items that were promised by the Sales Office.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL (15)
- Athens, GA - Coming soon!
- Atlanta, GA (385)
- Austin, TX (306)
- Bakersfield, CA (81)
- Baltimore, MD (165)
- Birmingham, AL (11)
- Boise, ID (96)
- Boulder-Longmont, CO (43)
- Brazoria, TX (19)
- Bremerton, WA (57)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX (12)
- Central Oregon, OR (18)
- Charleston, SC (573)
- Charlotte, NC (665)
- Chattanooga, GA - Coming soon!
- Chicago, IL (411)
- Clarksville, TN - Coming soon!
- Colorado Springs, CO - Coming soon!
- Columbia, SC (50)
- Corpus Christi, TX (60)
- Corvallis, OR (23)
- Dallas, TX (917)
- Daytona Beach, FL (52)
- Decatur, AL (16)
- Denver, CO (627)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (71)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fayetteville, AR - Coming soon!
- Florence, SC - Coming soon!
- Fort Collins-Loveland, CO (52)
- Fort Myers, FL (429)
- Fort Worth, TX (297)
- Fresno, CA (243)
- Gainesville, FL (12)
- Gary, IN (134)
- Grand Junction, CO - Coming soon!
- Greensboro-Winston-Salem-High Point, NC (29)
- Greenville-Spartanburg, SC (183)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (43)
- Hilton Head, SC (32)
- Houston, TX (1056)
- Huntsville, AL (151)
- Indian River County, FL (19)
- Indianapolis, IN (745)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (221)
- Jonesboro, AR - Coming soon!
- Kansas City, KS (19)
- Killeen, TX - Coming soon!
- Lakeland-Winter Haven, FL (401)
- Las Vegas, NV (851)
- Little Rock, AR - Coming soon!
- Los Angeles, CA (173)
- Macon, GA (14)
- Madison, WI (13)
- Martin-St. Lucie-Okeechobee Counties, FL (122)
- Melbourne, FL (58)
- Merced, CA (18)
- Mercer County, NJ (29)
- Miami-Dade County, FL (165)
- Middlesex County, NJ (86)
- Minneapolis-St. Paul, MN (608)
- Mobile, AL (85)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (29)
- Montgomery, AL - Coming soon!
- Morris County, NJ (54)
- Myrtle Beach, NC (485)
- Naples, FL (252)
- Nashville, TN (235)
- Norfolk-Newport News, VA (54)
- Oakland-Alameda, CA (28)
- Ocala, FL (147)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (30)
- Olympia, WA (27)
- Orange County, NY (201)
- Orlando, FL (704)
- Palm Beach County, FL (78)
- Panama City, FL - Coming soon!
- Passaic County, NJ - Coming soon!
- Pensacola, FL (68)
- Philadelphia, PA (166)
- Phoenix-Mesa, AZ (424)
- Portland-Vancouver, WA (290)
- Provo-Orem, UT (111)
- Punta Gorda, FL (587)
- Raleigh-Durham-Chapel Hill, NC (739)
- Reno, NV (224)
- Richmond-Petersburg, VA (20)
- Riverside-San Bernardino, CA (654)
- Rochester, MN - Coming soon!
- Rocky Mount, NC - Coming soon!
- Sacramento, CA (262)
- Salem, OR (43)
- Salt Lake City-Ogden, UT (68)
- San Antonio, TX (1177)
- San Diego, CA (324)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (533)
- Savannah, GA (33)
- Seattle-Bellevue, WA (139)
- Sherman-Denison, TX (20)
- Somerset County, NJ - Coming soon!
- Spokane-Coeur d Alene, ID (53)
- St. George, UT - Coming soon!
- Stockton-Lodi, CA (52)
- Sussex, DE (185)
- Tacoma, WA (98)
- Tampa-St. Petersburg, FL (1435)
- Tucson, AZ (64)
- Tulsa, OK - Coming soon!
- Tuscaloosa, AL - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (39)
- Visalia, CA (60)
- Washington, VA (456)
- Wilmington, NC (57)
- Wilmington-Newark, DE (50)
- York, PA (28)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.