Lennar Reviews

Good customer care! Nice community!

I love the quality of the home and how beautiful the community looks. Overall I’m happy about the experience.

Had a great experience purchasing through Lennar.

Bought our home back in May 2021. They installed dead grass. Builders said they’ll replace our grass. Still haven’t and they don’t answer our calls for updates.

There are lot of issues with padding and even bricks those are outside are not aligned correctly, people who are building has to be careful when they do that and also same as floor padding issues, working with Mario if he can help us Haven’t reached anything about bricks in alignment issue yet

Very disappointed with solar. 3 months after moving in and solar not activated. Lennar tells me that I need to call Sunova and XCEL. None of my neighbors who moved in at the same time had to call anybody and their solar was activated months ago.

During the final walk through everything identified before was covered. Also, the warranty and services provided after I moved in.

San Antonio Lennar was the worst homebuyer experience I’ve encountered with multiple purchases to my credit. Be prepared to pay out of pocket to correct their building errors and hotels for missed closing dates with NO notification.

I had great cust service.

Need improvements in touching up

The commercial grade paint on the interior looks nice, but is if poor quality. The walls scuff terribly, the paint is already wearing off on the trim and doors.

Sales team and construction manager were and continue to be great! Lennar Mortgage was a challenge.

The process was definitely easier than I thought it would be. The walk-through allowed my concerns to be addressed quickly before moving in. My only issue was communication about delays in completion. The delays were not told to me until I called to ask and clarify the closing schedule. This caused me to make alternative living arrangements for over a month. But I am very pleased with the team's responsiveness and attention to my service needs and questions. Overall very happy with my new home!

No person at models, couldn't get in as scheduled, took 45 minutes in heat and my buyers agent to help me, if not for her would not have bought the home, they no longer honor buyers agents so would not buy the house now. Then no one at scheduled appt at design center, waited an hour, they blamed me adding insult to injury, they rescheduled and took another half day of my time. The only way this worked was my agent pushing through and knowing the people to call, if it were just me would have backed out. Once home was done they were awesome at fixing some issues in a timely manner, that part of the process was great. The everythings included is great. Recommend using an agent if you buy with Lennar, buying process is like calling a help line and getting a computer and then trying to press 0 for a customer service and waiting, fortunately my agent had direct lines to get it done. ... More

The completion date was delayed several months due to virus building material delays. The irritating part was the demanding closing date - prior to completion. We were not available to close in person and the Lennar sales and closing office was adamant/unyielding to close and get their money-before our home was completed.

Better bathroom fixtures and ability to change from standard appliances would help

Our construction manager with the first name of Bo. He was great during the process and responded to our inquiries promptly. The only problem was the building wasn’t ready when promised by sales people but we realize Covid was delaying the process.

Great experience especially working with Construction Manager and Denise the Realtor.

Very disappointed in the quality Of service. Everyone at Lennar is quick to tell you we will help but is far from assisting. It’s sort of a joke for the money spent. My family has numerous unresolved issues and the company is complete disappointment.

Very unhappy with the workmanship overall, Terrible!

Any issues we have had, Nathan has been amazing at getting back to us and helping us get them resolved. Can't say enough about him and the team.

Having the my home completed on time made it easy to schedule everything from movers to utilities to deliveries.

Cheap materials carpet pads and more

12 items were promised to be done by closing date and we have been in house for over 3 months still about 6 things left to take care of. We were a priority until we actually bought.

Very difficult to get repair work completed. We also have a common area behind our property that we were told would be cleaned up and landscaped when we closed. We have been in our home for 4 months and cannot get the area cleaned up. It is very embarrassing.