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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22028 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22028 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

They stand by their 1 year Warranty!

  • Jennifer S.
  • Verified Homebuyer
  • December 15, 2021
  • Haslet, TX

Home built during covid you can tell took a hit to the design of the homes. They were already cookie cutter homes years ago, now they are lacking in even more design and appeal but people are still buying them. Everything's at the most basic level as they are trying to meet their margins on top of low supply of houses. People are willing to buy at these prices because of the market but I don't believe you get the value of the price you paid at "lower priced" elevation designs. These lower priced home are now hitting $300k. Not even a doorbell on my house, no steal studs to support my ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - It was great working with the entire team at Patapsco Glen community

  • Sushama J.
  • Verified Homebuyer
  • December 15, 2021
  • Baltimore, MD

It was great working with the entire team at Patapsco Glen community

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar was great, workmanship, not so much

  • Barbara S.
  • Verified Homebuyer
  • December 15, 2021
  • Greer, SC

Every Lennar employee was excellent! Always available and very responsive. Couldn’t ask for better! However, the quality of products and workmanship created quite a few hardships for us. The new air conditioner had to be replaced before the third one worked. Also, the workers drilled into the pipes in the pantry which created sewer water, mildew and mold in our townhouse. This happened twice! The floor and wall had to torn out and repaired twice. All this since August. Lennar project managers/supervisors were excellent and responded quickly.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - Professional and explained everything

  • Pamela N.
  • Verified Homebuyer
  • December 15, 2021
  • Aurora, CO

Professional and explained everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice house but poor finishing work

  • Tina S.
  • Verified Homebuyer
  • December 15, 2021
  • Surfside Beach, SC

The Home is nice with nice appliances, and appears quality hvac and such. Poor finishing on drywall, painting and appears rushed. Lennar was pushing by trying to get me to use their financing and rushed my closing because I did not go with them. Aka rushed finishing. Cabinet doors fell off upon moving in. Garage door still squeaks, dishwasher wasn't installed correctly and plumber left caulk in the drain. Poor response on fixing issues. Have furnace had a loose hose and had to come fix. Sloppy work.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

How awful the support and timeliness of fixing issues that shouldn’t even exist because of the poor workmanship of the builder

  • Constantine V.
  • Verified Homebuyer
  • December 15, 2021
  • Land O' Lakes, FL

Do your research. I have been in my home for almost 4 months and still have things getting fixed. From a chunk missing from stairs to broken tile throughout the house. Poor workmanship seems to be a trademark of Lennar and the customer service is even worse.

Lennar responded:
Hi Constantine, thank you for sharing a detailed review. We are sincerely sorry to hear about the issues you have faced with your new home. If there are any open items in which we can assist, please feel free to contact us directly at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

n/a

  • Anonymous
  • Verified Homebuyer
  • December 15, 2021
  • North Las Vegas, NV

Decent experience move in date delayed twice..

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Responses of follow up

  • Lisa P.
  • Verified Homebuyer
  • December 14, 2021
  • Aurora, CO

Since we have moved in we have been over the moon with how quickly they respond to any issue. They have been few but everything is taken care of

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Salesman

  • Ricardo V.
  • Verified Homebuyer
  • December 14, 2021
  • San Antonio, TX

Great hard working people in the Lennar Family

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience and a great team.

  • Emmanuel P.
  • Verified Homebuyer
  • December 14, 2021
  • Haines City, FL

Great experience and a great team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales staff, Construction staff, and Customer Service staff all were very professional

  • William K.
  • Verified Homebuyer
  • December 14, 2021
  • Commerce City, CO

Lennar staff will work with you to find the right home, at a fair price, and follow up after closing to make sure you're happy with everything, and understand how everything in your home works.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The financial team were great and very helpful!

  • Anonymous
  • Verified Homebuyer
  • December 14, 2021
  • Minden, NV

The financial team were great and very helpful!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Review of my Reeds Crossing Home

  • Judy M.
  • Verified Homebuyer
  • December 14, 2021
  • Hillsboro, OR

MY family and I were anne to see and take pictures of the house from the foundation , We have pictures of the lumber when it was delivered to the completion of the house . We were especially blessed to talk and get pictures of the crew, Michele and Linette at end end of escrow and the Celebration!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - We had a great experience.

  • Anonymous
  • Verified Homebuyer
  • December 14, 2021
  • Fontana, CA

We had a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Reasonable prices for the middle class.

  • Schairmain M.
  • Verified Homebuyer
  • December 14, 2021
  • Princeton, TX

They are building so far that you will have a lot of little things wrong. The builders will fix whatever was not done correctly. That is great. Overall nice community and homes for the price.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Issues

  • Sarah S.
  • Verified Homebuyer
  • December 14, 2021
  • Celina, TX

So many things don’t work or break so quickly. I’ve been waiting forever to get my front door fixed because I can’t unlock it so I can’t even open my front door. It’s ridiculous.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Sadly I spend more of my time discovering things around the house

  • Nicholas M.
  • Verified Homebuyer
  • December 14, 2021
  • Tigard, OR

Sadly I spend more of my time discovering things around the house that need to be fixed rather then simply enjoying the house itself

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Great home and a great staff

  • Garrett C.
  • Verified Homebuyer
  • December 14, 2021
  • Visalia, CA

Great home and a great staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Thank you for your help

  • Abu M.
  • Verified Homebuyer
  • December 14, 2021
  • Marysville, WA

Thank you for your help

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Easy to work with and great follow up.

  • Adam B.
  • Verified Homebuyer
  • December 14, 2021
  • West Valley City, UT

Great floorplans, great quality and features that you definitely want in a new build. Easy to work with and kept us informed through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I was so excited to buy another Lennar home.

  • Cynthia K.
  • Verified Homebuyer
  • December 14, 2021
  • Haslet, TX

I was so excited to buy another Lennar home. I had a gorgeous 3 story home in Charleston SC. After closing on this house I was highly disappointed. Everything is cheap looking except granite. Cabinets cheap, carpet cheap, roof cheap! Would not let me change anything. Even if I paid cash up front. No lights on front porch. Cheap stick tree in front yard. This house was $360,000!! They forgot a linen closet upstairs until I told them. Then busted out the ceiling downstairs to reroute A/C ducts. Vents put on backwards and no caulking or thin caulking throughout the house. My doorbell already ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Far from being perfect

  • Anonymous
  • Verified Homebuyer
  • December 14, 2021
  • Whittier, CA

Don't expect to walk into a perfect home. The builders needed to pay closer attention to the details. I've had a lot of issues. Wrong door handles, non working garage lights, leak in the pipe, uninstalled hoses and unleveled doors. It's frustrating to address all of these issues with different departments.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar in Nevada is not that great.

  • Michael M.
  • Verified Homebuyer
  • December 14, 2021
  • Henderson, NV

DO NOT BUY homes built by Lennar especially In Nevada. The materials are low quality. They rushed our home as a final product. We are having too many issues with the home after we moved in. Their staff, workers, everyone is unprofessional. I regret buying a brand new home from them. Reconsider other builders in the area. This is our third experience buying a brand new house and they are below standard compared to the other 2 experiences we had.

Lennar responded:
Hi Michael, thank you for this review. We want to apologize for any disappointment you have experienced due to the quality of your home and communication from the local team. If you have anything outstanding in which we could help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Overall, satisfied as can be with the new home.

  • Gustavo C.
  • Verified Homebuyer
  • December 14, 2021
  • South Elgin, IL

Overall, satisfied as can be with the new home. I feel we were fortunate as to only have one major issue. However, talking with neighbors, there were too many stories being shared about their problems with their new home.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Worst experience ever for my family

  • Son N.
  • Verified Homebuyer
  • December 14, 2021
  • Winter Springs, FL

I would like to talk to the President of this company. Seems like he/she doesn't know what goes on beneath her. Enough with the constant apologies.

Lennar responded:
Hi Son, thank you for taking time to share a review of your experience. We would like to sincerely apologize for any issues you encountered to create such a poor experience for your family. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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