Lennar Reviews

I had a great experience with our Lennar realtor but unfortunately did not have a good experience with the loan officer we used by Lennar. We do love our house and understand things happen while building BUT Lennar should do a better job with communicating. We have been contacting them for months to have our block wall fixed (which is detached from the wall and is becoming a hazard) and we’re promised the company would call…months later nothing still. We have had to put in two orders to get it fixed and text the manager in charge and have not received a response. The lack of communication with this company is pretty disappointing. ... More

Lennar doesn't seem to care after the purchase.

Since moving into my second Lennar home, I have lost all confidence in your workmanship and follow-up to building deficiencies. It took about six weeks to finally get a dishwasher that worked after being given a model that was no longer even sold by GE and they couldn’t find a replacement part; I’ve had multiple doors actually falling off because the screws used are too small (I’m afraid to let my 8 year old near them in fear of them falling on her head!) and these are still unrepaired (4 months and still waiting). The one bright light has been your head maintenance person, who has gone well beyond her responsibilities to correct the many defects. There are many more things I could report, but I have lost faith in your ability to follow-up on things. ... More

Quality is bad and once you move in they won't fix any issue. My floor is literally wavy and they don't fix it.

Bad material's constructions, bad customer service

Not a fan. Did not deliver on time, poor job management, many failed inspections. Not the experience I had hoped for from a reputable builder. Subs unreliable and poor workmanship.

My experience was very stressful from beginning to end.

I am so disappointed in the customer service that has been provided to us after closing. I wish I had done my research on Lennar prior to buying a home. I would have never purchased a Lennar home if I knew what I know now. The number of lawsuits, poor reviews, and complaints is just mind blowing to me, but I am experiencing first hand why. We continue to have promises broken by Lennar employees, tickets that are never followed up on, and issues that continue to not get fixed. It is clear that new construction homes are a priority over those who have already given their money to Lennar. I will never recommend Lennar to anyone. ... More

Document everything with Lennar. Communication through email or text message so you have something in writing. Only reason there are two stars is because my realtor was awesome and the Builder Rusty is absolutely amazing.

When I first toured the townhomes I was very impressed. My mom has a Lennar home in Reno and it was a very well built home. One of the first things I was told when I started asking questions was that I would be able to put AC in my townhome once I took possession of it. Well that is not the case. The Lennar board of directors said no middle units only end units can get it and now the current board is saying no to middle units as well. Many of us feel like we were lied to about this. 2nd the home was WAYYYYYY over priced and when the appraisal came in 41K under asking Lennar told me to either wait 2 weeks for another appraisal, put up the cash or walk away. I had no choice because my house was sold to put up the cash or I’d be homeless with 2 cats. I told them to lower the price and they said no they would just love on to the next person on the list. Then the workmanship on this place is sub par. Flooring was buckling the day I moved in, the gate was breaking, daylight coming though my front door, vinyl was torn and used glue to “fix” it, exterior paint was poorly done with lots of white spots all over the community, caulking used to “fix” spots outside and in the corners of the drywall. It’s been 3 months since I moved in and my front door still hasn’t been fixed even though I brought it up on my walk through. ... More

It’s only been a few months and every day I find something else that was done wrong. The paint job looks like it was done by a blind person or someone who didn’t care. The bench in the primary bathroom is unusable and a host of other issues. I could not in good faith recommend a builder who would release a $400k+ home as if it was an auction as is house. Shame on Lennar!!!

If Lennar was the last builder on the planet, I was still not recommend them.

Sales and Title was great but the build was not and turnover of the home was horrible.. Had I not personally been involved and physically called vendors over to my house I would not have closed on my Closing Date. Project management and Customer Service from the Project Management team was horrible.

Unfortunately, the emphasis on quickly building homes and making profits, has impacted the quality of the workmanship and the customer experience. This has also caused long standing repair items to be unaddressed after moving in to the property, which negatively impacts the customer experience.

The quality of the work and materials are subpar at best. The walls aren't flat making it difficult to hang pictures and some areas have large visible bulges most noticeable where there is plumbing. HVAC system was installed as if someone fired it out of a cannon, particularly where the glue was used to seal around insulation and duct work. Baseboard is wavy and concaves over large areas. Nothing gets resolved in a timely manner or at a time that's convenient in terms of warranty work. Overall very disappointing.

I would never buy another home built by Lennar

Very disappointed in the quality Of service. Everyone at Lennar is quick to tell you we will help but is far from assisting. It’s sort of a joke for the money spent. My family has numerous unresolved issues and the company is complete disappointment.

Over promise and under deliver. Poor response to issues.

Blue taped the house and still found blue tape after closing on the house. Never received the 30 day courtesy call after closing. Horrible LO and buying experience.

Model home of course will always look perfect to bring in buyers but once you get your home they will avoid issues with house , I was anxious n wanted in ASAP but counter is still bothering me and I don’t think all house are built that way but like I said , I wanted to move in already and tired of waiting . Don’t rush and make sure everything is just as model home was , perfect

Really bad customer service.

The beginning of my experience was great! However, after moving in I’m so disappointed in response to issues! I have a roof issue and I’ve been waiting almost 4 months and it is still not resolved. I’ve had to contact corporate and I’m hoping the man I’m dealing with will help! I was told I bought a production home!! Yes, but I expected quality!

Cumming is definitely a friendly family environment!!

Do not trust this builder. We were lied to throughout the process and the quality of workmanship on our home was very poor. We will not recommend Lennar to anyone in the future.

I've only been living in the new home just 4 months, and I have had many issues. My front door is coming apart because the weather strips fell part causing the hot air to suck in. I called customer support and I was told that's I use the door too much so that's why the weather strips are falling off. I've only been living in the new home for four months and I shouldn't have to deal with those issues. I have had to get the kitchen cabinet repaired, the vinyl floor had to be repaired...so many issues. The quality of materials are super cheap. The dishwasher and the oven are the only items I haven't had to submit any service request for. The builder simply use cheap materials. ... More