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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21136 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21136 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Everything is NOT included

  • John B.
  • Verified HomeBuyer
  • September 07, 2021
  • Mount Holly, NC

Check every detail before accepting the house. Everything is NOT included. Many problems with the subcontractors' quality and workmanship. Lawns are especially rough.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great but could be Better.

  • Brent H.
  • Verified HomeBuyer
  • September 07, 2021
  • Henderson, NV

Lennar has professional and courteous to deal with. Martha and Duke have been great to work with. Our Lennar agent, Dawn was great in answering all our questions in a timely manner. However, after accepting the house a few things have been at or below average. On closing day, we were left to fend for ourselves, did not know where to get our mail key, garage remotes did not work, no explanation on the Schlage keyless lock system, how to obtain the RFID chip for the gate entry, etc. A helpful explanation sheet would have been very helpful. I even wrote something up myself and submitted it ...

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Lennar - THE HOUSE WAS GREAT THE YARD WAS TERRIBLE.

  • Rick C.
  • Verified HomeBuyer
  • September 07, 2021
  • Charlotte, NC

THE HOUSE WAS GREAT THE YARD WAS TERRIBLE. ADDRESSED THE ISSUE AT CLOSING AND NOTHING IS BEING DONE ABOUT IT!

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 1

Viet kept us up to date with our build every week. He let us know what they contractors were gonna be doing the current week and what they would be doing the next week.

  • Jeffery C.
  • Verified HomeBuyer
  • September 07, 2021
  • Bargersville, IN

We are very happy with our new home. The process went smoothly for us. We had a few things that needed correcting and it was taken care very well. it did not happen as quick as I would have liked but the work was done to my satisfaction and i was pleased with the workman ship. Cory has stopped by my home as he was driving thru the neighborhood to check and make sure everything was done to our liking so i really appreciated that. The same for Viet

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - They were friendly and helpful.

  • Junqian H.
  • Verified HomeBuyer
  • September 07, 2021
  • Arcadia, CA

They were friendly and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The customer service team is responsive and friendly.

  • Cesar R.
  • Verified HomeBuyer
  • September 07, 2021
  • Lake Forest, CA

The customer service team is responsive and friendly.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Cumming is definitely a friendly family environment!

  • Ronnie C.
  • Verified HomeBuyer
  • September 07, 2021
  • Cumming, GA

Cumming is definitely a friendly family environment!!

Lennar responded:
Hi Ronnie, thank you for your review. We appreciate you taking the time to share your experience. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - Overall we're really happy with our new home.

  • Dennis H.
  • Verified HomeBuyer
  • September 07, 2021
  • Broomfield, CO

Overall we're really happy with our new home. But there seems to be a huge rush to build as quickly as possible so there were problems initially that were difficult to resolve.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Trustworthy, clear, transparent and thorough

  • Sundus S.
  • Verified HomeBuyer
  • September 07, 2021
  • Lorton, VA

We had a great experience buying a new construction home with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good communication with builders!

  • Anne V.
  • Verified HomeBuyer
  • September 07, 2021
  • Henderson, NV

The builder site managers communicated well throughout the process. I was invited to check on the house at any time and all concerns were addressed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The one star says it all!

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Haslet, TX

The one star says it all!

Lennar responded:
Hi, thank you for your review. If there are any issues we can help address, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Love our construction manager Steve and the office staff our

  • Brandie M.
  • Verified HomeBuyer
  • September 07, 2021
  • Apex, NC

Love our construction manager Steve and the office staff our great! Any issues they have been on top of it!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Purchasing a new home from Lennar was a great experience.

  • Kelley H.
  • Verified HomeBuyer
  • September 07, 2021
  • McHenry, IL

Purchasing a new home from Lennar was a great experience. Sarah was our amazing sales agent and I would recommend her to everyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They are a good home builders

  • John G.
  • Verified HomeBuyer
  • September 07, 2021
  • Lewes, DE

They are a good home builders

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - We are happy in the new house with lot of open issues.

  • Balaji P.
  • Verified HomeBuyer
  • September 07, 2021
  • Cumming, GA

We are happy in the new house with lot of open issues. It was promised the exception issues will be closed in a month while closing , and still most of them are still open. Not sure if this survey is just a drama or will be taken seriously.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Everything's included

  • Anthony P.
  • Verified HomeBuyer
  • September 07, 2021
  • Plumsted Township, NJ

So far so good. No Complaints.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Overall I am happy with the home quality and materials my only

  • Alvin U.
  • Verified HomeBuyer
  • September 07, 2021
  • Marysville, WA

Overall I am happy with the home quality and materials my only complaints are I am not a huge fan of the bathroom countertops and the paint used on the interior seem a little low quality.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Was a good easy experience.

  • Helen S.
  • Verified HomeBuyer
  • September 07, 2021
  • Murfreesboro, TN

Was a good easy experience. We didn’t visit the building site very often as they did what they said. When we did the walk through they were quick to fix the few things that needed fixing. Overall, very pleased

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brittney the sales associate. Dave the construction man that did the final walk through.

  • Steven M.
  • Verified HomeBuyer
  • September 07, 2021
  • Bonney Lake, WA

We would have like to up grade the Applience package and A/cc’s to be offered at the sales point.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I love everything about my home

  • Rena L.
  • Verified HomeBuyer
  • September 07, 2021
  • Katy, TX

We loved all the extra items such as soft close toilet seats. Blinds, landscaping, granite counter tops, covered porch at Bach of house, single story, the two crape mirtles in front. Land and trees along side yard fence. Magnolia floor place is spacious.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Shoddy workmanship. Poor customer service

  • Richard B.
  • Verified HomeBuyer
  • September 06, 2021
  • Georgetown, TX

Took over a year after we signed a contract to get the house finished. Construction was rushed and workmanship was woeful. Roofing done wrong and they refuse to fix it. We had to spend our own money for a new floor because the one they put in was such poor quality. Communication is, and has been, virtually non-existent We have to make repeated requests just to get a reply, let alone having things fixed. This whole thing has been a terrible experience. We would not buy from Lennar again.

Lennar responded:
Hi Richard, thank you for taking time to write a review. We would like to apologize for the inconvenience and frustration caused by the communication issues you have described. Please send us an email at corporatecustomercare@lennar.com, if there is anything we can do to help. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Excelent great good very nice

  • Mayra C.
  • Verified HomeBuyer
  • September 05, 2021
  • Homestead, FL

Excelent great good very nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream Retirement Home!

  • Cheryl A.
  • Verified HomeBuyer
  • September 04, 2021
  • Henderson, NV

I was so thrilled to find my dream retirement home in a 55+ Lennar community in NV! Every person I worked with from the sales rep to the construction manager were so helpful and so supportive. I was disappointed that the appraisal came in significantly lower than the selling price, but I have no regrets about my purchase decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Didn't like that irrigation system goes in after turf. Should be offered before!

  • Consuelo N.
  • Verified HomeBuyer
  • September 04, 2021
  • Charlotte, NC

Not at all flexible with changes in plan. Can change after completion - does that make sence?

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - We had a good experience with everyone we worked with.

  • Michael S.
  • Verified HomeBuyer
  • September 04, 2021
  • Noblesville, IN

We had a good experience with everyone we worked with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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