Lennar Reviews

Let me start by saying Rich and Aaron are very great and helpful with issues. I appreciate all their help. They are the only good experience I have had with lennar. I am not to happy at this point with everything else. There is a lot of sloppy work done. Carpet and drywall feels very cheap. Floor boards are creeping everywhere. I feel this house was rushed being built. I was rushed to pick my colors and was refused a small changes. When my brick went up I informed salesman I felt that wasn’t the right brick color I choose before moving in. I was told it still needed to be washed and would lighten up and brushed aside. I will I’ll and could it fight at the time. After unnoticed it was still not lighting up I started doing some research. After doing some research month later and fighting I have now found out they put defective brick on my home and still in the process of trying to get this fix. No one listen to my concerns at the beginning. We Really wanted brick paid a lot of money for that brick. Now we have to worry if they replace it will they do it correctly and not do more damage to our home? This is very stressful and frustrating. I am extremely disappointed!!!!!! we are out 5200.00 and have defective brick and still trying to get Then to admit it and get this fixed. Lennar should be giving us a FULL refund and correcting the issue!!!!!!I had a issue with our floor it has been replaced twice and still not correct. I am finding so much I have to keep calling about. The brick and floor is a mess. I still don’t have a full resolution with the brick issue. No one should have to go through this. Beyond stressful . We looked at new home builders for years and went with lennar. Upset We did. At this point I would not send a friend or family member to purchase at lennar. Putting defective brick on a home is not a minor issue and now I have to keep fighting to get this corrected. I am disgusted with this situation I felt lennar home felt more quality then RYAN and some other builders and now I am not so sure. Also the price we paid for this home ... More

Poor quality workmanship. No pride in work very sloppy. House is not level, flooring poorly laid, poor paint job. Paint splattered all over the tile floor, poor quality concrete. No lighting in home except for bathroom and kitchen.

No point, no one cares. Many issues, same excuses. Been over 3 months with basic warrenty issues, and still waiting.

the quality of the construction materials as well as the finishes are of very poor quality as well as the personnel used in the "guarantee" period does not comply with the orders, nor with the appropriate professionalism.

I am new owner of a Lennar home, but I'm having a hard time enjoying it. Besides (1) issues during the build, (2) a large (and still-growing) list of poor craftsmanship/building issues throughout the house, and (3) horrific customer service and responsiveness, Lennar made two particularly egregious mistakes while rushing to sell me a house by the end of their fiscal year. 1. Lennar sold me a house in the winter without heat on the top floor (bedrooms). The home inspection noticed that the heat pump wasn't operating, but Lennar failed to address the issue and sold the house anyways. 2. It took over two months after settlement to get internet service. This is because Lennar, the developer and builder, sold me a house without ensuring the street infrastructure was in place. In short, I strongly recommend you take your business elsewhere. Lennar will rarely deliver on their promises, and even your basic expectations will not be met. ... More

I am disappointed in the quality of the products/appliances used/installed in my property. The kitchen isn’t up to code, the floor isn’t level and the very low quality grass/sod was infested when installed.

I was excited to be buying a lennar home but i was disappointed with not being able to choose the elevation of the home. our house was a moonlight skye series and its all white it makes no sense that lennar would do this the house looks unfinished. Also during the walkthrough there were so many things wrong with the house due to the construction team building these houses too fast and sloppy. the sale agents were awesome though very nice and helpful its just the craftsmanship of lennar thats quite horrible and now my family has to live with these flaws for a long time.

From what I was told they higher production workers. Thus meaning quality is not the product they deliver. I’ve had other contractors come in and laugh at the final product. I had plumbing not completed. Which resulted in water all in my basement when running my washer for the first time. A lot of small things they chose to walk away from that should have been fixed. I do not understand why Lennar wouldn’t do a walk through of the house, prior to our personal walk through. Every issue I pointed out I received an excuse for the issue. I don’t bother contacting Lennar out of complete frustration. I’d rather just hire someone else to fixes al the issues. ... More

Overall, the house is beautiful! The followup on responding to issues and fixing those issues is really bad. My landscaping throughout the backyard has holes to where almost every piece of sod that was laid, is going to cause someone to sprain or break their ankle. We paid to have our hood in the kitchen vented to the outside. This was not completed and no one has come out to correct despite multiple attempts at contacting to find out when this work would be done. I would not recommend this company to anyone because they do not stand behind their work or items that are listed in a contract.

I am extremely disappointed in the quality of the house. I understand it is the cheapest new built house in the county. However I stretched my dollars as a single mother to provide something better and safer for my daughter. Upon moving in there were a myriad of issues which are still unfixed as of today. I closed in November. I'm truly disappointed in the designer quality paint I was promised as when wiping the walls the paint and texture both come right off. The two windows and the bonus room are at different heights. My daughter's front bedroom window was cracked The first appointment made to fix it was last week and it was canceled due to c o v i d 19. The day after I moved in there was a huge sewage backup and it took me hours to find someone to help me Even using the emergency numbers I was given.I'm also hugely disappointed with the parking situation.someone was also sent to my house on four different occasions to fix my shower door which still remains unfixed. My blinds are warped and the only one that I complained about to be fixed was replaced with one that was even more warped. This is my very first newly built house and I am very disappointed. The people who did the walk through with me were unresponsive and and what appeared overworked. The walkthrough had to be done three times once was after I purchased it because I was told the system lost everything.I was even told things like the garbage disposal is not really a garbage disposal it's only there to help if the dishwasher gets backed up Don't put anything down it because it's not made to be a garbage disposal. I don't know how else to rate my whole experience besides extremely disappointed. I even encouraged a friend of mine to purchase a town home as well and she experienced many problems as well. Her dishwasher leaked for months before they even came out to look at it. I would not recommend Lennar home to anyone. ... More

They have a lot of problems with floor But warranty is good

Shortly after move in we discovered that our master shower had two shower heads installed too close together to be useful. Reported to customer care and they admitted it was a mistake but refused to move the misplaced shower head. Went up the chain with no success. Then our sales rep got involved, and eventually emailed us that Lennar would correct the mistake. On contacting him to find out when the work would be scheduled we were advised that Lennar had changed their minds and were again refusing to correct their mistake. No reason given, just a solid refusal. I asked Michelle Tucker (sales rep’s boss to come and take a look and explain why she was refusing repair, but never got any further communication. Worst experience we’ve ever had with any of the 10 new homes we have bought over the years from various builders. DO NOT TRUST LENNAR TO DO THE RIGHT THING!!! ... More

Literally every single piece of crown molding in my house has split and separated from the wall and we have only lived here for 6 months. There is a wall that is 2 inches slanted out in the middle of a hallway, the grinder pump wasn't installed properly and I spent a full day fixing it myself. Cal-Atlantic had a great design, Lennar however is terrible at execution. Shooty work all over and no pride taken in the craft. So many warranty issues I have to deal with.

Very poor workmanship on interior doors and trim work. This visual deficiency makes you question the workmanship you can’t see.

These are brand new homes and should not have issues with items such as carpet, slump stone walls, smoke detectors going off when the oven is over 400 degrees or you use the self cleaning options etc. Many neighbors are experiencing the same issues but they don't take the time to report it. We are not alone! with the same problems in other homes,. GET THIS FIXED!!

My neighbor and I who have moved in Nov 2019 are having termite and drainage issues. Very Responsive in the first 90 days. Communication and responsiveness after the 90 days is poor.

I wish I'd known about the builder. We would've bought an existing house and not had to deal with the disappointments. Inspect your home thoroughly!!! Huge gaps between the floors and the walls. We've had major repairs for things in the first month that couldn't have actually been inspected, let alone pass inspection!?!

Just want to sell you the house. Poor response to quality issues

As today , they did not fix the issue that I have with the front of the house. No one is willing to do the job right .It is a messy job

Purchased a "Ready Home" in Solterra Springs that was not ready. There were missing doors, painting that needed to be done, and substandard workmanship overall. There are carpet staples popping up all over the edges of the carpeting. Quality control seems to be an issue.

Never can get an answer from someone. They always have to ask someone else. Repairs are very slow to be fixed! Neighborhood needs to be taken better care of.

very slow to take care of issues I have been waiting 4 months for a big pile of debris left by builder to be removed from my yard. my ac unit is to small for my house size, poor quality sliding glass doors no handles, floor tiles very cheap, paint on walls mark should have had a finish instead of flat, customer service rep is very good but his hands are tied, landscaping is worse ive ever seen no imagination, sod not laid properly very bumpy and spacey. Need better quality control finish one project before going to next

A lot of problems and no answers.

Sub-par engineering, construction supervision and quality of workmanship. Lack of diligent workmanship is a reflection of the builder's rush to complete home construction without paying attention to detail and pride in work quality. Customer service is wanting and repeated subcontractor visits are required to rectify mistakes/blunders.

Lights missing where there should be lights to